8760 Communication courses in Cardiff delivered On Demand

Overview Enter the fascinating world of criminal investigation and test your deductive skills to see if they would suffice in the real-life incidents. This Criminology Complete Bundlecourse brings together three fundamental areas of Policing (Profiling, Psychology, and Forensics) and trains you in their use. With true-crimes and 'armchair detection' being a popular pastime for many people, this innovative tutorial brings together different investigative techniques and explains their importance in the modern Justice System. You will be given opportunities to test and explore the theories in interactive exercises and see if a career in more law enforcement might be in your future. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Criminology Complete Bundle. It is available to all students, of all academic backgrounds. Requirements Our Criminology Complete Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 50 lectures • 13:07:00 total length •Promo Video: 00:03:00 •What is Psychology: 00:10:00 •The Biological Approach: 00:10:00 •Behaviourist and Cognitive Approaches: 00:10:00 •Person-Centred Approaches: 00:08:00 •Research Methods in Psychology: 00:12:00 •Debates in Psychology: 00:13:00 •Social Influence: Compliance, Obedience and Conformity: 00:10:00 •Social Cognition: 00:09:00 •Applied Social Psychology: 00:10:00 •Perception: 00:10:00 •Attention: 00:02:00 •Remembering (Memory): 00:10:00 •Forgetting (Memory): 00:07:00 •Language: 00:10:00 •Thinking (Cognition): 00:07:00 •Attitudes: 00:10:00 •Problem-Solving and Artificial Intelligence: 00:09:00 •Issues in Child Development: 00:05:00 •Cognitive Development: 00:25:00 •The Development of Language and Communication: 00:06:00 •Social Perception (Interpersonal Perception): 00:06:00 •Moral Development: 00:09:00 •The definition and Diagnosis of Atypical (Abnormal) Behaviour: 00:07:00 •Treatments of atypical (abnormal) behaviour: 00:07:00 •Emotional disorders: 00:05:00 •Research Methods: 00:06:00 •Research Issues: 00:06:00 •Data Analysis: 00:07:00 •Thank You and Good Bye!: 00:04:00 •Resource Materials : Psychology: 00:00:00 •Module 01: Introduction to Criminology and Profiling: 00:23:00 •Module 02: Classification of Crime: 00:18:00 •Module 03: Violent Crimes: 00:29:00 •Module 04: The Crime Scene: 00:30:00 •Module 05: Dealing with Crime: 00:41:00 •Module 06: Understanding Criminal Psychology: 00:31:00 •Module 07: Forensic Science: 00:35:00 •Module 08: Phases of Profiling: 00:33:00 •Module 09: Criminal Profiling: Science, Logic and Metacognition: 00:28:00 •Module 10: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice: 00:22:00 •Module 11: Victimology: 00:25:00 •Module 12: The Criminal Justice System in England and Wales: 00:19:00 •Module 01: Introduction to Domestic Violence & Abuse: 00:28:00 •Module 02: The Components of Domestic Violence: 00:25:00 •Module 03: The Impact of Domestic Violence on Victims: 00:32:00 •Module 04: The Impact of Domestic Violence and Abuse on Children: 00:50:00 •Module 05: Assessing the Risks of Domestic Violence and Abuses on Children: 00:15:00 •Module 06: Supporting the Victim and Reporting Incidents: 00:31:00 •Module 07: Record Keeping: 00:19:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This British sign language level 1 course is a journey of inclusivity and communication where you will learn the basics of this beautiful language in an expressive way, allowing you to connect with the deaf community with essential sign skills. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand British Sign Language and fingerspelling Learn how to meet people in sign language Know how to sign families, colours, transport, weather etc. Discover how to sign numbers such as phone numbers, time and calendar signs Learn how to sign colours such as colour games or to draw a coloured elephant Know how to sign transport and time Learn how to sign directions, emotional stories, and non-manual features in BSL Understand how to sign interests and sports activities Know how to sign a description of a person and clothes Why British Sign Language Level 1 Course right for you? This extensive British Sign Language Level 1 Online Course will give you an overview of sign language communication with people who can't speak or hear. You will learn how fingerspelling is used to communicate words using hands and exchange personal information with each other. This BSL level 1 online course will equip you with techniques to use British sign language words to communicate families, numbers, colours, transports, weather, and routine activities. You will learn how subtitles play a vital role in communicating daily activities with disabled people. By the end of the British Sign Language Level 1 Online Course, you will gain practical skills and theoretical knowledge in British sign language to communicate with hearing-impaired and dumb people. British Sign Language Level 1 Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Important Information Important Information Module 1: What is British Sign Language (BSL) What is British Sign Language Module 2: Fingerspelling What is Fingerspelling A to Z Handouts A to Z Fingerspelling - Right and Left Handed A to Z Fingerspelling Spin the Wheel (Longer Version) Handouts - A to Z Names 1st Name A to Z in 3 Parts 1st Name A to Z Fingerspelling - PDF Quiz Fingerspelling (Fill in the Blanks) Answers Fingerspelling (Fill in the Blanks) - PDF Quiz - Name, Me, Live Where Answers - Name, Me, Live Where - PDF Module 3: Meeting People Handouts - Meeting People Meeting People and Introduction with Subtitles Meeting People and Introduction without Subtitles Module 4: Families Handouts - Families Families Signs Part 1 - With Subtitles Families Sign Part 1 - Without Subtitles Families Signs Part 2 - With Subtitles Families Signs Part 2 - Without Subtitles Who is My Family Handouts - Answers - Who is My Family Module 5: Numbers Handouts - Numbers Number 0 to 10 - Spin the Wheel Number 0 to 20 - Spin the Wheel Number 0 to 30 - Spin the Wheel What is the Number Numbers - Study Answers Bingo Numbers 4 Games Bingo Numbers 4 Games - Study Answers Handouts - Phone Numbers Module 6: Calendar and Time Handouts - Calendar and Birthdays Calendar - Signs With Subtitles Calendar - Signs Without Subtitles Spin the Wheel - Which Day and Month is Today What is the Time What is the Time - Study Answers Spin the Wheel - What is the Time When is Your Birthday When is Your Birthday. - Study Answers Module 7: Colours Handouts - Colours Colour Games Draw a Coloured Elephant - Quiz Draw a Coloured Elephant - Answer Handouts Module 8: Transports Handouts - Transports Transports - Signs With Subtitles Transports - Signs Without Subtitles Transport and Time - Signs With Subtitles Transport and Time - Signs Without Subtitles Transports and Fingerspelling - Fill in the Gap Transports and Fingerspelling - Fill in the Gap - Study Answers Module 9: Weather Module 9: Weather Weather - Sign With Subtitles and Images Weather - Sign Without Subtitles and Images Weather - Questions Without Subtitles What is the Weather and Time What is the Weather and Time. - Answers Study Module 10: Emotional Signs Handouts - Non Manual Features (Nmf) - Signs With Emotional Images Non Manual Features (Nmf) - Signs With Emotional Images Emotional Signs With Subtitles Emotional Signs Without Images Spin the Wheel - How Are You Feeling Nmf - Signs Homework Handouts - Nmf Emotional Stories - Answers Module 11: Affirmative and Negative Handouts - Affirmative and Negative Affirmative and Negative With Subtitles Affirmative and Negative Without Subtitles Modules 12: Interests- Hobbies and Sports Handouts - Interests- Hobbies and Sports Handouts - Information About Different Clubs Interests Hobbies and Activities With Subtitles Interests Hobbies and Activities Without Subtitles Sports - Signs With Images Sports - Signs Without Images Hobbies Interests - Questions With Subtitles Hobbies Interests - Questions With Subtitles Sports Clubs Sports Clubs - Study Answers Don't Like or Like in Sports - Hobbies Interests - Questions Without Subtitles Don't Like or Like in Sports - Hobbies Interests - Answers Study Module 13: Description of a Person Handouts - Description of a Person Description of a Person With Subtitles Description of a Person Without Subtitles Module 14: Describing Clothes Handouts - Describing Clothes Describing Clothes With Subtitles Describing Clothes Without Subtitles Describing a Person and What They Are Wearing Describing a Person and What They Are Wearing - Handouts Answer Module 15: a to Z of Animals Handouts - a to Z of Animals A to Z of Animals Without Subtitles A to Z of Animals With Subtitles Questions About Pets With Subtitles Questions About Pets Without Subtitles 10 Most Popular Pets About Pets About Pets - Handout Answers About Pets - Handout Answers Module 16: Money Money Signs (Part 1) With Subtitles Money Signs (Part 1) Without Subtitles Money Signs (Part 2) With Subtitles Money Signs (Part 2) Without Subtitles Money - How Much is It Money - How Much is It.- Handout Answer Module 17: Foods and Drinks Handouts - Foods and Drinks Foods and Drinks With Subtitles Foods and Drinks Without Subtitles Asking Questions About Refreshments With Subtitles Asking Questions About Refreshments Without Subtitles Foods and Drinks - Menu With Images Foods and Drinks - Menu Without Images Handout - Top Eat Menu At the Restaurant Handouts - at the Restaurant Module-18: Exam Exam-BSL Level 1 Answers-BSL Level 1 Exam Who should take this course? This BSL level 1 online course is suitable for those who want to master in British Sign Language to apply for job opportunities or anyone who want to help hearing-impaired and deaf people in doing daily activities or meet new people by communicating in British sign language. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This British sign language level 1 online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

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Description: The CISM certification program is developed specifically for experienced information security managers and those who have information security management responsibilities. CISM is globally recognized as the leading credential for information security managers. This Certified Information Security Manager (CISM) - Complete Video Course is designed to provide you with the knowledge and proficiency to prepare for the globally recognized CISM certification exam. The CISM certification combines the achievement of passing a comprehensive exam with recognition of work, management and educational experience, providing you with greater credibility in the marketplace. This course will immerse you into the subject, with in-depth coverage of the information covering the four domains that make up the 'Body of Knowledge' for the CISM exam and will provide you the tools to build your technical skills to manage, design, oversee and assess an enterprise's information security. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Security Manager (CISM) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Security Manager (CISM) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Mock Exam Mock Exam- Certified Information Security Manager (CISM) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Information Security Manager (CISM) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Health and Social Care Diploma provides an excellent opportunity to gain the skills and knowledge you'll need to advance in your career. Don't let your lifestyle limit your learning or your potential. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the course online training course. This Health and Social Care Diploma online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 07 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Health and Social Care Diploma is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Health and Social Care Diploma provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Health and Social Care Diploma. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Health and Social Care Diploma will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the course program. Experts created the Health and Social Care Diploma to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Health and Social Care Diploma Module 1. Introduction Module 2: Communication and its Relevance Module 3: Rights and Responsibilities Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11 : The Economics of Healthcare Module 12: Strategic Marketing Module 13: Managing Finance Module 14: Managing Service Delivery Assessment Process Once you have completed all the modules in the Health and Social Care Diploma, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique PA - Personal Assistant Course might help you get there! Expand your expertise with high-quality training - study the Personal Assistant and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Personal Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Upon successful completion of the PA - Personal Assistant course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This PA - Personal Assistant training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the PA - Personal Assistant course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This PA Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the PA course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. With this comprehensive PA - Personal Assistant course, you can achieve your dreams and train for your ideal career. The Personal Assistant course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this PA - Personal Assistant course and take a step toward a brighter future! *** Course Curriculum *** PA - Personal Assistant Course Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 3: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 5: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Personal Assistant at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this PA course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this PA course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Personal Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Did you know that approximately 7.5% of the UK population suffers from voice disorders? The impact of these disorders on daily life, communication, and emotional well-being can be significant. With a growing need for professionals skilled in addressing voice disorders, there has never been a better time to expand your knowledge and career prospects in this field. Introducing our Voice Disorders course - a comprehensive program designed to provide you with the knowledge to make a real difference in the lives of those affected by speech and language disorders. This course covers essential topics, such as the physiology of voice production, diagnosis and management principles, and effective voice therapy techniques. One of the unique aspects of this course is the focus on both child and adult speech and language disorders, making it relevant to a wide range of professional settings. You'll learn how to differentiate between these disorders and gain practical strategies to support children with speech and language difficulties. This Certificate in Voice Disorders at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes: Understand the physiology of voice production and its components. Identify various causes and types of voice disorders. Recognise and evaluate functional voice disorders in patients. How voice therapy techniques are applied for treating voice disorders. Differentiate child and adult speech and language disorders. Implement strategies to support children with speech and language difficulties. Evaluate the effectiveness of interventions for speech and language disorders. Why Prefer This Voice Disorders Awareness Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Voice Disorders Awareness course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Voice Disorders Awareness: Module 01: Physiology of Voice Production Module 02: Causes of Voice Disorder Module 03: Functional Voice Disorders Module 04: Voice Therapy Module 05: Principles of Diagnosis and Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Voice Disorders Awareness course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals who are interested in the field of voice disorders and wish to deepen their understanding of speech and language disorders. The course is suitable for aspiring speech therapists, healthcare professionals, educators, and individuals working in special education settings. Participants will learn about the physiological aspects of voice production, diagnosis, management, and therapy of voice disorders in both children and adults. The course will also provide strategies for helping children with speech and language difficulties. This comprehensive course aims to equip learners with the knowledge to support those experiencing voice disorders. Career path Popular jobs in this sector: Speech and Language Therapist - £25-45k/year Voice Coach - £30-60k/year Rehabilitation Specialist - £28-48k/year Special Education Teacher - £24-42k/year Audiologist - £25-50k/year Certificates Certificate of completion Digital certificate - £10 Certificate in Voice Disorders at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Voice Disorders at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPD QS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)