8717 Communication courses in Cardiff delivered On Demand

Speech & Language Therapy Online This exclusive Speech & Language Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Speech & Language Therapy course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. 5 Course Bundle Courses Course 01: Speech & Language Therapy Course 02: British Sign Language Course 03: Primary Teaching Diploma Course 04: Autism Course 05: Early years Level 4 [ Note: Free PDF certificate as soon as completing the Speech & Language Therapy course] Speech & Language Therapy Training Course Curriculum of- Speech & Language Therapy Module 1: Speech and Language Therapy Module 2: Study of Communication Module 3: Components of Normal Speech, Language & Voice and Communication Disorders Module 4: Eating, Drinking and Swallowing Disorder Assessment Method of Speech & Language Therapy After completing each module of the Speech & Language Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Speech & Language Therapy After completing the MCQ/Assignment assessment for this Speech & Language Therapy course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Speech Language Therapy There are no specific requirements for this Speech Language Therapy course because it does not require any advanced knowledge or skills. Requirements Speech & Language Therapy Students who intend to enrol in this Speech & Language Therapy course must meet the following requirements: Speech Language Therapy: Good command of the English language Speech Language Therapy: Must be vivacious and self-driven Minimum Basic computer knowledge A minimum of 16 years of age is required Career path Speech & Language Therapy Compete High provides the most expedient path to learning about Speech and Language Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

Overview Developing a solid foundation in fundraising can open new doors of opportunity in a wide range of fields. From our exclusive Fundraising Training course you can grasp this valuable skill set without stepping out of your home.  Through the highly informative modules of this course, you will get a clever understanding of the basic principles of the fundraising cycle. Then the course will show you how to manage the budgets and accounts. In the next modules, you will learn the skills for managing fundraising events. In addition, the course will deliver lectures on marketing and communication. Furthermore, you will get the chance to learn about legal duties and the process of risk management in fundraising. After the completion of the course, you will receive a certificate of achievement. This certificate will add significant value to your resume and boost your employability. Join now! Course Preview Learning Outcomes Familairse yourself with the fundraising cycle Develop the skills to manage the budget, taxes and accounts Build the competence to arrange successful fundraising events Grasp the strategies of effective marketing and communication Get introduced to useful tools and resources for fundraising Understand the process of risk management and legal responsibilities Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Fundraising Marketing and Communication Risk Management Who Should Take This Fundraising Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Fundraising Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Fundraising Training Certification After completing and passing the Fundraising Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Fundraising Training will equip you with effective skills and abilities and help you explore career paths such as  Campaign Fundraiser Capital Campaign Fundraiser Development Officer Module 01: Introduction to Fundraising Introduction to Fundraising 00:25:00 Module 02: Hiring and Training Development Staff Hiring and Training Development Staff 00:25:00 Module 03: The Fundraising Cycle The Fundraising Cycle 00:25:00 Module 04: Establishing Governance Establishing Governance 00:20:00 Module 05: Managing Budget, Taxes and Accounting Managing Budget, Taxes and Accounting 00:30:00 Module 06: Fundraising Sources Fundraising Sources 00:40:00 Module 07: Arranging Successful Fundraising Events Arranging Successful Fundraising Events 00:40:00 Module 08: Marketing, Public Relations and Communications Marketing, Public Relations and Communications 00:40:00 Module 09: Tools and Resources that Can Help in Fundraising Tools and Resources that Can Help in Fundraising 00:55:00 Module 10: Crowdfunding Crowdfunding 00:30:00 Module 11: The Organisation and Use of Volunteers The Organisation and Use of Volunteers 00:30:00 Module 12: Risk Management Risk Management 00:35:00 Module 13: Legal Responsibilities Legal Responsibilities 00:45:00 Assignment Assignment - Fundraising 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's modern world, the intersection of Social Media and Healthcare is increasingly vital. This specialized course equips you with essential skills to navigate and leverage these platforms effectively. Understanding how Social Media impacts healthcare is crucial as it facilitates communication, influences health behavior positively, and promotes participatory health practices. Learning these aspects not only enriches your daily life but also enhances your professional career prospects significantly, especially in the UK job market where demand for such expertise is burgeoning. Mastering Social Media in Healthcare can open doors to various roles across hospitals, health authorities, and e-healthcare sectors, potentially offering competitive salaries. The advantages of this course are evident as the sector continues to expand, with a notable increase in job opportunities. Embracing these modules will empower you to harness Social Media for improved healthcare outcomes, making you a valuable asset in this dynamic and growing field. Key Features: CPD Certified Social Media in Healthcare Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Social Media and Communication Module 02: Social Media and Health Behaviour Change Module 03: Gamification and Behavioural Change Techniques for Health Social Media Module 04: Participatory Health through Social Media Module 05: Use of Social Media by Hospitals and Health Authorities Module 06: Medical Social Media Module 07: Medical Social Media Content, Characteristics and Appearance Module 08: Social Media, Big Data and E-healthcare Module 09: Applications Learning Outcomes Understand the role of social media in healthcare communication strategies. Analyze how social media influences health-related behaviors positively. Apply gamification techniques effectively in health-related social media campaigns. Engage in participatory health initiatives using social media platforms. Evaluate the use of social media by hospitals and health authorities. Create medical social media content adhering to professional guidelines and standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Social Media in Healthcare course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Social Media in Healthcare. Moreover, this course is ideal for: Healthcare professionals seeking to enhance patient engagement and outreach. Social media managers interested in specializing in healthcare content. Public health officials aiming to leverage digital platforms for outreach. Marketing professionals focusing on healthcare and medical industries. Researchers studying the impact of social media on healthcare communication. Requirements There are no requirements needed to enrol into this Social Media in Healthcare course. We welcome individuals from all backgrounds and levels of experience to enrol into this Social Media in Healthcare course. Career path After finishing this Social Media in Healthcare course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Social Media in Healthcare are: Social Media Strategist in Healthcare Health Communications Specialist Digital Marketing Manager for Healthcare Public Health Social Media Coordinator Hospital Social Media Manager Medical Content Creator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview Dog agility is a famous source of entertainment for dog lovers. It is also a promising sector for those who desire to work with their favorite animal. The Dog Agility Training course is built to equip you with the key skills needed for dog agility and help you secure a career in this industry. From the Dog Agility Training course, you will understand the principles of dog agility. The course will educate you on dog behavior, responses and communication. From the bite-sized modules, you will understand the basics of physical training for dogs. The course will arm you with adequate skills and the ability to provide training on the obstacles course. The instructor will also introduce you to the fundamentals of flatwork and course design. By the end of the course, you will receive a handful of valuable information on dog agility and health. This Dog Agility Training course will cover the key aspects of dog training. Enroll the course and prepare yourself to establish a promising career in this industry. Learning Outcomes Introduce yourself to the fundamentals of dog agility Enrich your knowledge of dog behavior Build the essential skills to provide basic dog physical training Acquire the essential skills and knowledge for obstacles training Understand the basics of flatwork and course design Increase your knowledge of dog agility and health Who is this course for? The Dog Agility Training course is for both future and current professionals in the dog training industry. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Dog Agility Training course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Dog Groomer Dog Trainer Dog Walker Module 1: Introduction to Dog Agility Introduction to Dog Agility 00:11:00 Module 2: What to Know Before Starting? What to Know Before Starting? 00:11:00 Module 3: Understanding Dogs' Behaviour, Responses and Communication Understanding Dogs' Behaviour, Responses and Communication 00:14:00 Module 4: Basic Physical Training Basic Physical Training 00:17:00 Module 5: Obstacle Training 1 (Contact Obstacle) Obstacle Training 1 (Contact Obstacle) 00:17:00 Module 6: Obstacle Training 2 (Tunnels and Jumps) Obstacle Training 2 (Tunnels and Jumps) 00:16:00 Module 7: Flatwork and Course Design Flatwork and Course Design 00:24:00 Module 8: Agility and Health Agility and Health 00:17:00 Module 9: About Competitions About Competitions 00:26:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Overview The success or failure of a business or project largely depends on its ability to manage the stakeholders. The Ultimate Guide to Stakeholder Management course will show you the tips and tricks to manage the stakeholders with expertise and help you climb the career ladder. The Ultimate Guide to Stakeholder Management course will introduce you to the basic principles of stakeholder management. From this highly informative course, you will acquire a clear understanding of the stakeholder theories. It will equip you with the essential skills for stakeholder mapping. You will be able to comprehend the techniques for establishing an excellent relationship with your stakeholders. The course will also provide you with the competence and confidence to manage stakeholders conflicts. The Ultimate Guide to Stakeholder Management course is an incredible opportunity to become skilled in stakeholder management. It will also boost your resume with a valuable certificate. Enroll today and kickstart your career Learning Outcomes Familiarize with the core principles of stakeholder management Understand the stakeholder theories and mapping Pick up the essential strategies to build a good relationship with the stakeholders Learn the techniques of effective communication to engage with the stakeholders Gain the key skills for monitoring and evaluating your engagement with the stakeholders Acquire the expertise to resolve stakeholders conflict Who is this course for? The Ultimate Guide to Stakeholder Management course is suitable for anyone interested in learning stakeholder management skills. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Ultimate Guide to Stakeholder Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Stakeholder Manager Project Manager Business Professional Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:18:00 Module 02: Stakeholder Theories Stakeholder Theories 00:20:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:19:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:18:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:16:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:29:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:18:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:21:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

The Mentee and Mentor course provides a comprehensive understanding of coaching and mentoring processes. Participants will explore the art of matching mentors and mentees, effective communication skills, ethical aspects, and various coaching and mentoring models. The course focuses on personal and management skills development for both mentors and mentees. Learning Outcomes: Gain an introduction to coaching and mentoring and their significance in personal and professional growth. Understand the step-by-step process of mentoring, from initiation to successful conclusion. Learn how to match mentors and mentees effectively based on goals and personalities. Discover strategies for making mentoring relationships productive and beneficial for both parties. Explore the ethical considerations and responsibilities associated with coaching and mentoring. Study various coaching and mentoring models to apply the most suitable approach in different contexts. Develop effective communication skills crucial for fostering meaningful mentoring relationships. Enhance personal skills and management abilities for mentors and mentees alike. Why buy this Mentee and Mentor? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mentee and Mentor there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals interested in enhancing their coaching and mentoring skills. Managers and leaders aiming to establish effective mentorship programs within their organizations. Individuals seeking to become mentors to guide and support others' personal and professional growth. Those looking for guidance and support in their personal and career development journey. Prerequisites This Mentee and Mentor does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Mentee and Mentor was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mentor: Provide guidance, advice, and support to individuals seeking personal or professional development. Manager or Leader: Develop and implement effective mentoring programs within your organization. Human Resources Professional: Facilitate mentoring relationships and programs to foster employee growth. Career Coach: Help individuals navigate their career paths and make informed decisions. Personal Development Consultant: Support individuals in their personal growth journey through coaching and mentoring. Course Curriculum Module 01: Introduction to Coaching and Mentoring Introduction to Coaching and Mentoring 00:25:00 Module 02: The Process of Mentoring The Process of Mentoring 00:30:00 Module 03: Matching Mentors and Mentee Matching Mentors and Mentee 00:18:00 Module 04: Making Mentoring Work for You Making Mentoring Work for You 00:30:00 Module 05: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:31:00 Module 06: Coaching and Mentoring Models (Part 01) Coaching and Mentoring Models (Part 01) 00:33:00 Module 07: Coaching and Mentoring Models (Part 02) Coaching and Mentoring Models (Part 02) 00:31:00 Module 08: Effective Communication Skills for Mentoring Effective Communication Skills for Mentoring 00:36:00 Module 09: Personal Skills Personal Skills 00:27:00 Module 10: Management Skills Management Skills 00:24:00 Assignment Assignment - Mentee and Mentor 00:00:00

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support