1231 Communication courses in Garforth delivered Live Online

Emotional Intelligence Training

Emotional Intelligence, EQ, EI, Moccasin Approach, Moccasin Manager,

Duration 1 Days 6 CPD hours This course is intended for Professionals desiring to improve their business planning, financial management, and decision-making skills and practice them in an ethical and professional manner will benefit from this course. Overview Recognize the importance of the big picture in business planning Leverage financial information to make sound business decisions Identify the importance of other financial levers to your business Understand the importance of ethics on long-term business success Appreciate how business etiquette affects your organizational success Students will learn to understand the mechanics of the organization ? reading and interpreting financials, making sound business decisions, and setting a course ? while also developing the skills to guide and direct your workforce. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Gaining a Wider Perspective Understanding Business Acumen Improving Long and Short Term Interactions Finding and Recognizing Growth Opportunities Making Mindful Decisions How to Relate to Others 2. Understanding the Numbers Developing, Defining, and Reporting Key Performance Indicators (KPIs) Keeping Up with the Business Understanding Sales, Costs, and Profit Margin Monitoring Assets, Liabilities, Equity, and Financial Ratios Reviewing Income Statements, Balance Sheets, and Cash Flow Statements 3. Management Considerations Recognizing Talent and Organizational Management Thinking Critically - Asking the Right Questions, Evaluating the Situation, and Making the Decision Leveraging the Organization - Investing in Employees and Customers, Process Improvement, and Goal Alignment 4. Business Ethics Ensuring Ethical Obligations are Met Understanding Roles and Responsibilities Balancing Personal and Organizational Ethics Managing Ethically - Maintaining the 4 P\'s 5. Business Etiquette Maintaining Etiquette across Communication Platforms - Email, IMs, and Telephone Following Etiquette in Meetings Delivering Etiquette in Customer Interactions

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt: The pros and cons of different communication channels and when best to use them The power of communicating through words, sound and body language Why people behave and communicate differently and how to recognise and adapt to their style What someone's natural behavioural style means when it comes to making decisions How to increase sales through better and more personalised communication How to engage better with audiences of all sizes when presenting

Trust building Pain point assessment Relationship history analysation Communication strengthening Ascertain main problem areas Closure on reoccurring arguments Intervention and mediation Emotional intelligence training Love language assessment Resolving fights Private assessments with each individual 3 couples therapy sessions https://relationshipsmdd.com/product/couples-trust-building-and-communication-therapy-package/

A four-hour workshop on how to retain your talented Neurodiverse colleagues and ensure equality in employment opportunities.

By popular demand, we are merging our two innovative conferences into a single Pyramid FUNctional Conference, Beyond the Basics for 2023! Gain all the latest information on BOTH communication and behaviour-related content. This year’s two-day conference, led by the co-developers of PECS® (Picture Exchange Communication System®) Andy Bondy, PhD and Lori Frost, MS, CCC-SLP will be held virtually on October 16th and 17th, 2023. Day one will focus on the Pyramid Approach to expanding and refining communication skills. Lori Frost will kick off the conference with a presentation on ethical collaboration. Next, an entire talk is dedicated to teaching commenting skills. Critics sometimes falsely claim that Pyramid focuses only on requesting skills – so, here’s your chance to learn about how to expand communication skills to incorporate creative and meaningful commenting opportunities. The first day of the conference will conclude with the debut of a new talk that focuses on implementing strategies to expand communication skills for learners who have some speech. Day two of the conference will focus on a variety of topics related to the conditions under which behavior occurs. The conference will begin with a look at implementation of the Pyramid Approach to Education® around the globe. Participants will leave with fresh ideas to incorporate small programmatic changes that make big differences in creating effective educational environments. Next, our team will explore how prompts are used in everyday life with all new information related to assessment of prompt types for specific learners within carefully designed lessons. The conference will conclude with a full presentation on error correction with Dr. Andy Bondy providing new insights on the topic. Register for one or both days of the conference and learn why Pyramid continues to be the recognised leader in educational and communication innovations! WHAT YOU WILL LEARN: Refine approaches to collaboration with all team members Create lessons related to increasing communication skills, specifically related to speech and commenting skills Expand the repertoire for teaching effective lessons by learning about new prompting and error correction strategies DAY 1: COMMUNICATION CONFERENCE DETAILS: DAY 1 Date: Monday, October 16, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 1 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) DAY 2: BEHAVIOUR: UNDER WHAT CONDITIONS CONFERENCE DETAILS: DAY 2 Date: Tuesday, October 17, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 2 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company