1230 Communication courses in Formby delivered Live Online

Course Overview The Italian Language Course for Beginners offers an exciting introduction to the Italian language, designed to build a strong foundation in communication skills for everyday use. This course covers essential vocabulary, pronunciation, grammar, and conversational phrases, allowing learners to engage confidently in basic Italian dialogues. Through a structured and accessible approach, it provides valuable linguistic and cultural knowledge that can enhance travel experiences, support personal enrichment, or broaden career opportunities. Learners will benefit from step-by-step lessons that gradually develop listening, speaking, reading, and writing abilities. By the end of the course, participants will have gained the competence to hold simple conversations, understand common expressions, and navigate everyday situations with ease. Whether pursuing a personal passion or preparing for future opportunities, this course equips learners with essential Italian language skills that can be applied in various social, educational, and professional contexts. Course Description This comprehensive Italian Language Course for Beginners guides learners through the foundational elements of Italian in an engaging and supportive environment. Covering a range of topics from everyday greetings and basic sentence structure to practical vocabulary and common expressions, the course ensures a balanced development of communication skills. Participants will explore pronunciation techniques, grammatical rules, and essential conversational scenarios relevant to travel, dining, shopping, and social interactions. Lessons are carefully designed to foster gradual progression, enabling learners to build confidence as they advance. Interactive activities and real-world examples enhance understanding and retention, while cultural insights provide additional depth to the learning experience. By the conclusion of the course, learners will possess a strong entry-level proficiency in Italian, capable of managing simple conversations and understanding key aspects of the language. This course is ideal for those seeking to expand their linguistic abilities and cultural knowledge within a structured, beginner-friendly framework. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 Module 05: Lesson 5 Module 06: Lesson 6 Module 07: Lesson 7 Module 08: Lesson 8 Module 09: Lesson 9 (See full curriculum) Who is this course for? Individuals seeking to learn Italian for travel, relocation, or cultural interest. Professionals aiming to add basic Italian language skills to enhance career prospects. Beginners with an interest in European languages and cultures. Students preparing for further language study or international education opportunities. Language enthusiasts wishing to expand their multilingual abilities. Career Path Customer Service Representative in international companies Hospitality and Tourism Sector Roles Administrative Support in multinational organisations Language Teaching Assistant (Entry-level) Cultural Exchange Programme Coordinator

Course Overview The German Language Course for Beginners is designed to provide a comprehensive introduction to one of the world’s most widely spoken languages. Whether for travel, work, or personal enrichment, this course offers a solid foundation in speaking, reading, writing, and understanding German. Learners will gain essential communication skills, from everyday greetings to basic conversations, allowing them to navigate a variety of real-world situations confidently. The course focuses on developing vocabulary, pronunciation, sentence construction, and listening comprehension through engaging and accessible lessons. By the end of the course, learners will be able to understand and communicate basic ideas in German, laying the groundwork for further study or everyday interactions. This course is ideal for those seeking a structured and supportive environment to start their German language journey and aims to deliver practical outcomes that can be applied across travel, education, and professional settings. Course Description The German Language Course for Beginners offers an engaging exploration into the fundamentals of German communication. Through a series of structured lessons, learners will cover key topics such as introductions, numbers, days of the week, everyday vocabulary, basic grammar rules, verb conjugations, and common expressions. The course presents material in a logical progression to ensure that learners build confidence step-by-step, with an emphasis on pronunciation and conversational fluency. Interactive exercises, cultural insights, and simple dialogues enhance the learning experience, fostering both comprehension and retention. By participating in this course, learners will acquire the foundational skills necessary to engage in basic conversations, understand simple written texts, and grasp the structure of the German language. Designed for complete beginners, this programme offers a supportive and stimulating learning environment, making it a valuable stepping stone for further language study, career development, or international travel. Course Modules Module 01: Introduction to the German Language Module 02: German Alphabet and Pronunciation Module 03: Basic Greetings and Introductions Module 04: Numbers, Dates, and Time Module 05: Essential Vocabulary for Everyday Situations Module 06: Basic Grammar: Articles, Nouns, and Verbs Module 07: Forming Simple Sentences and Questions Module 08: Common Phrases and Daily Expressions Module 09: Introduction to German Culture and Customs (See full curriculum) Who is this course for? Individuals seeking to learn German for personal, educational, or travel purposes. Professionals aiming to enhance their career prospects through multilingual skills. Beginners with an interest in European languages and cultures. Students preparing for further German language studies or international opportunities. Career Path Tourism and Hospitality Sector Roles International Customer Support Positions Language Tutoring or Educational Support Translation and Interpretation Assistance Administrative and Office Roles in International Companies

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?

Estate Agent Diploma Course Overview The Estate Agent Diploma is designed for individuals looking to develop a comprehensive understanding of the property industry. This course covers key areas such as property law, valuation techniques, and the process of buying and selling properties. Learners will gain insight into the daily responsibilities of estate agents, including client relations, property marketing, and market analysis. The course offers a valuable foundation for those looking to enter the real estate sector, providing the knowledge required to pursue a career as an estate agent. By the end of the course, learners will be equipped with the essential skills needed to navigate the property market with confidence. Course Description This diploma course offers in-depth coverage of various aspects of estate agency work, including property laws, valuation practices, and the sale and purchase process. Learners will explore topics such as client communication, marketing strategies, and legal obligations, ensuring they have a well-rounded knowledge of the industry. The course materials are structured to provide a clear understanding of market trends, the role of estate agents, and customer service in real estate. Throughout the course, learners will gain the skills necessary to work effectively in the property sector, including key insights into the regulatory environment and professional ethics. Estate Agent Diploma Curriculum Module 01: Introduction to Estate Agency Module 02: Property Law and Regulations Module 03: Understanding Property Valuation Module 04: The Buying and Selling Process Module 05: Marketing and Advertising Properties Module 06: Client Communication and Negotiation Module 07: Managing Property Listings and Viewings Module 08: Professional Ethics and Industry Standards (See full curriculum) Who is this course for? Individuals seeking to pursue a career in estate agency. Professionals aiming to enhance their skills in property sales and management. Beginners with an interest in the property industry. Those looking to understand the legal and regulatory aspects of property transactions. Career Path Estate Agent Property Manager Lettings Agent Real Estate Consultant Property Sales Negotiator

Minute Taking Executive Training Course Overview This Minute Taking Executive Training course equips learners with essential skills to accurately record, organise, and present meeting minutes with professionalism and clarity. Designed to enhance effectiveness in administrative and executive roles, the course covers key concepts including meeting preparation, understanding meeting structure, capturing decisions and actions, and mastering the responsibilities of a minute taker. Learners will gain confidence in their note-taking abilities and discover how to leverage technology to streamline the process. By the end of the course, participants will be capable of producing clear, concise, and well-structured minutes that support organisational efficiency and communication. Course Description This comprehensive training delves into the full scope of minute taking, starting with foundational knowledge on the importance and types of minutes. Learners explore how to prepare thoroughly before meetings and understand different meeting formats and protocols. The course covers how to accurately document discussions, decisions, and assigned actions, while also clarifying the specific duties and ethical considerations of a minute taker. Practical guidance on effective note-taking techniques and strategies for building confidence in minute-taking situations is included. Additionally, learners will examine how digital tools and technology can aid in capturing and distributing minutes efficiently. Throughout, the course emphasises professionalism and accuracy, ensuring participants develop skills that are highly valued across various industries. Minute Taking Executive Training Curriculum Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence (See full curriculum) Who Is This Course For? Individuals seeking to enhance their minute-taking skills for professional settings. Professionals aiming to advance their administrative or executive support career. Beginners with an interest in administrative functions and effective communication. Office staff looking to improve meeting documentation accuracy and efficiency. Career Path Executive Assistant Administrative Officer Office Manager Project Coordinator Corporate Secretary Meeting Coordinator

Reinventing Yourself: Personal Development Training Course Overview "Reinventing Yourself: Personal Development Training" is designed to guide individuals on a journey of self-improvement, helping them redefine their goals and unlock their potential. This course focuses on personal growth strategies, including emotional intelligence, goal-setting, and building confidence, to support learners in transforming their personal and professional lives. Through expert-led instruction and engaging content, participants will gain the tools and techniques to cultivate resilience, enhance their leadership abilities, and drive positive change. By the end of the course, learners will be equipped to make informed decisions, manage stress, and pursue personal and professional aspirations with clarity and confidence. Course Description This course delves into key concepts essential for personal development, such as self-awareness, time management, and effective communication. Learners will explore methods to build a growth mindset, improve emotional regulation, and develop interpersonal skills. The course includes modules on identifying strengths and weaknesses, creating action plans, and setting achievable goals. By exploring various techniques for overcoming self-doubt and fear, learners will enhance their ability to adapt to new challenges. Ultimately, this course fosters a proactive attitude towards personal growth and equips individuals with the skills needed to pursue their goals with determination and clarity. Reinventing Yourself: Personal Development Training Curriculum Module 01: Understanding Personal Development Module 02: Building Self-Awareness and Confidence Module 03: Effective Goal Setting and Time Management Module 04: Overcoming Obstacles and Managing Change Module 05: Enhancing Emotional Intelligence and Resilience Module 06: Communication Skills for Personal and Professional Growth Module 07: Creating a Personal Development Plan for Long-Term Success (See full curriculum) Who is this course for? Individuals seeking to improve self-awareness and achieve personal goals. Professionals aiming to enhance leadership skills and career growth. Beginners with an interest in personal development and self-improvement. Anyone looking to manage stress, overcome challenges, and build confidence. Career Path Personal Development Coach Leadership Trainer Career Counsellor Human Resources Specialist Professional Development Consultant Wellness and Lifestyle Coach

Safe Handling of Medicines Course Overview: The "Safe Handling of Medicines" course provides learners with a comprehensive understanding of the legal, professional, and safety considerations involved in handling medications. This course covers essential topics such as legislation, safe administration practices, patient involvement, and the safe handling of hazardous drugs. By the end of the course, learners will gain the knowledge required to manage medication in a safe and efficient manner while ensuring compliance with UK regulations. The course is designed to equip learners with the skills necessary to contribute to safer healthcare practices and improve medication management in various settings. Course Description: This course dives into the core aspects of safe medicine handling, exploring key principles such as medication management, storage, disposal, and the importance of communication in ensuring safety. Learners will explore legislation and licensing requirements, alongside strategies for administering medications safely, including the handling of hazardous substances. They will also gain insights into the role of patient involvement in medication safety and learn about the audit process and record-keeping. Additionally, learners will review how medication use was managed during the COVID-19 pandemic. Upon completion, participants will be well-prepared to implement safe medication practices in a variety of healthcare environments while ensuring regulatory compliance. Safe Handling of Medicines Curriculum: Module 01: Introduction to Medicines Module 02: Legislation and Licensing Module 03: Key Principles of Medication Management Module 04: Professional Communication and Medication Safety Module 05: Safe Administration of Medicines Module 06: Patient Involvement in Medication Safety Module 07: Storage, Supply and Disposal of Medication Module 08: Safe Handling of Hazardous Drugs Module 09: Record-Keeping and Audit Process Module 10: The Safe Use of Medication during the COVID-19 Pandemic (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge in medication safety. Professionals aiming to advance in healthcare settings or roles. Beginners with an interest in healthcare and medication management. Healthcare workers responsible for medication administration. Career Path: Healthcare Assistant Pharmacy Technician Medication Safety Officer Clinical Pharmacist Healthcare Administrator Medical Records Specialist

Learn to Level Up Your Leadership Course Overview "Learn to Level Up Your Leadership" is designed for individuals who want to enhance their leadership capabilities and navigate the challenges of leading teams. This course delves into essential leadership concepts such as decision-making, communication, and team management. Learners will gain a solid understanding of leadership styles, conflict resolution, and how to motivate and inspire their teams. By the end of the course, learners will be equipped to lead more effectively, build trust, and foster a positive team environment, which are essential skills in today's dynamic business world. Course Description This course covers a comprehensive range of leadership topics, offering insights into modern leadership techniques and strategies. Learners will explore various leadership styles, learn the importance of emotional intelligence in leadership, and understand the core principles of team dynamics. They will also be introduced to conflict management strategies, decision-making processes, and the significance of leading with integrity. The course is designed to provide a robust foundation for individuals who wish to improve their leadership skills and grow in their professional careers. Learners will develop the skills to manage diverse teams, handle challenges, and drive organisational success. Learn to Level Up Your Leadership Curriculum Module 01: Introduction to Leadership Module 02: Leadership Styles and Approaches Module 03: Emotional Intelligence in Leadership Module 04: Effective Communication for Leaders Module 05: Decision-Making and Problem Solving Module 06: Managing and Motivating Teams Module 07: Conflict Resolution and Negotiation Module 08: Leading with Integrity and Vision (See full curriculum) Who is this course for? Individuals seeking to develop their leadership skills. Professionals aiming to advance their careers through enhanced leadership capabilities. Beginners with an interest in management or leadership roles. Aspiring managers looking to transition into leadership positions. Career Path Team Leader Project Manager Department Manager Operations Manager Leadership Consultant HR Manager Executive Role in various industries

Hotel Cleaner Course Overview: This Hotel Cleaner course is designed to equip learners with the knowledge and skills needed to excel in the hospitality cleaning industry. Covering a broad range of topics, it includes essential cleaning techniques, health and safety practices, and customer service skills tailored for hotel environments. Learners will gain an understanding of the importance of cleanliness and organisation in guest satisfaction. Upon completing the course, learners will be able to confidently perform cleaning duties in various hotel areas, ensuring a safe and welcoming environment for guests. Course Description: The Hotel Cleaner course delves into a variety of topics crucial to maintaining cleanliness and hygiene in hotels. Learners will explore techniques for cleaning guest rooms, public spaces, and facilities while adhering to industry standards. Topics include understanding cleaning equipment, handling chemicals safely, time management, and effective communication with hotel staff and guests. Learners will gain knowledge of the importance of attention to detail, a strong work ethic, and maintaining high cleanliness standards to enhance the guest experience. The course offers a comprehensive overview of the expectations and requirements within the hotel cleaning industry, preparing learners for roles in this sector. Hotel Cleaner Curriculum: Module 01: Introduction to Hotel Cleaning Module 02: Cleaning Techniques for Guest Rooms Module 03: Cleaning Public Spaces and Facilities Module 04: Health and Safety in Hotel Cleaning Module 05: Chemical Handling and Equipment Use Module 06: Time Management and Efficiency Module 07: Customer Service and Communication in Hotel Cleaning Module 08: Maintaining Cleanliness Standards and Best Practices (See full curriculum) Who is this course for? Individuals seeking to work in the hotel cleaning industry. Professionals aiming to improve cleaning and organisational skills. Beginners with an interest in hospitality services. Those looking to develop a career in hotel management or facilities maintenance. Career Path: Hotel Cleaner Housekeeping Assistant Facilities Maintenance Worker Hotel Housekeeping Supervisor Hospitality Industry Cleaner

Duration 5 Days 30 CPD hours This course is intended for Technology ConsultantSystem AdministratorSystem ArchitectHelp Desk / COE Support Overview Explain the architecture of SAP NetWeaver AS JavaStart and stop SAP NetWeaver AS JavaCarry out basic configurations for SAP NetWeaver AS JavaClassify network security conceptsSet up SSL encryption for SAP NetWeaver AS JavaExplain the architecture of the User Management EngineConfigure the User Management EngineCarry out user and authorization maintenanceUnderstand and change the standard logon procedure of SAP NetWeaver AS JavaMaintain destinations and the JCo RFC ProviderUnderstand the architecture and the tasks of the SAP NetWeaver Development InfrastructureExplain the process flow of the development process using the SAP NetWeaver Development InfrastructureSpecify the options for monitoring SAP NetWeaver AS JavaConnect SAP NetWeaver AS Java to a central Monitoring systemDisplay Monitoring and logging data using the SAP NetWeaver AdministratorImplement corrections for SAP NetWeaver AS Java In this course, students learn how to explain the architecture of SAP NetWeaver AS Java, carry out basic configurations for SAP NetWeaver AS Java, and much more. Fundamental Concepts of Java Describing the Fundamental Concepts of Java Describing the Architecture of the SAP NetWeaver Application Server (SAP NetWeaver AS) Outlining the Java Cluster Architecture Describing the Internal Structure of SAP NetWeaver AS for Java SAP NetWeavear AS for Java Start and Stop Procedures Starting and Stopping Procedures in SAP NetWeaver AS for Java Evaluating the Tools for Starting and Stopping an SAP System Evaluating Load Balancing Options in SAP NetWeaver AS for Java Operating the Java Startup and Control Framework Analyzing the Logs of Start and Stop Processes in SAP NetWeaver AS for Java Basic Configuration of SAP NetWeaver AS for Java Identifying the Administration Tools Used in Configuration Maintaining the Basic Configuration of SAP NetWeaver AS for Java with the Config Tool Configuring SAP NetWeaver AS for Java with SAP NetWeaver Administrator Configuring the Properties of the Central Services Instance Administering the Internet Communication Manager (ICM) Process Infrastructure Security Describing Network Security Setting Up the Secure Sockets Layer (SSL) User and Authorization Administration Configuring the SAP User Management Engine (UME) Maintaining Users and Groups Managing Java Authorization Administrating Special Principles Configuring the Logon Procedure in SAP NetWeaver AS for Java Java Connectors and Destinations Creating Connections to Other Systems Creating Connections to Other Systems with J2EE Connector Architecture (JCA) Change Management and Software Logistics Structuring the Java Development Approach Describing the Components of SAP NetWeaver Development Infrastructure Developing and Releasing Java Changes with SAP NetWeaver Development Infrastructure Transporting Java Developments Monitoring Monitoring SAP NetWeaver AS for Java Connecting to a Central Monitoring System (CEN) Configuring Availability Monitoring Configuring the Log and Trace Files Monitoring a System with SAP Solution Manager Software Maintenance Preparing for Software Maintenance Describing Java Support Packages, Stacks, and Patches Deploying Corrections with Software Update Manager (SUM) in SAP NetWeaver AS for Java Deploying Java Archives with Alternative Tools Outlining the Backup Strategy in SAP NetWeaver AS for Java