1068 Communication courses in Chertsey delivered Live Online

– essential guidance for safe and effective remote working Join our expert tutors to discover how you can make online therapy work for your practice Accredited CPD Certificate: 4 hours Length: 9am – 1.15pm (BST) LIVE ONLINE – Specialist training in delivering effective therapy online or over the phone – Join Ros Townsend live online on Tuesday 11th June 24 for this jam-packed, informative session. You will receive your Zoom link the day before the event. NB. Spaces are limited and tend to go quickly. Register your interest here if you can’t make this date, and we’ll let you know when there’s another one. BONUS RECORDING – the training is recorded, in case of technical difficulties, so you will also get a recording for 2 weeks afterwards to maximise your learning. Delivering online therapy, or counselling clients on the phone, requires a particular set of skills and brings with it specific considerations. This live online workshop will help you gain confidence in working safely and ethically, examining the advantages, potential drawbacks and adjustments you need to make to work remotely successfully. There will be plenty of time for questions, and helpful discussions with your peers and experienced tutors. Why take this course Whether you are a new practitioner wanting to develop your online practice, or an experienced therapist who has decided to start offering services online or on the phone, this course will help you gain the skills and understanding you need to do so safely and effectively. Unlike other online courses, this practical live online CPD training gives you the opportunity to ask our experienced tutors questions about any aspects that concern you, as well as learning from their case histories about what has worked – and what hasn’t – for them. Covering essential areas such as managing client expectations, setting up a therapeutic online environment, risk management, and the use and adaptation of various skills and techniques for online or telephone work, this course gives you the essential information you need to deliver therapeutic interventions remotely. Both Jo Baker and Ros Townsend, the course tutors, have extensive experience of working with clients online, with Ros now running her entire therapy practice remotely. Jo works using a blended approach (combining face-to-face counselling and online psychotherapy), and both bring a wealth of practical tips, hands on experience and real-life examples to the training. During the day, there will be ample opportunity to discuss and share ideas with both tutors and peers, and to enter into both structured and more free-ranging discussions about both the benefits and potential difficulties that one might encounter when working therapeutically through remote mediums. What the training covers: The importance of aligning client and therapist expectations for online therapy, or therapy over the phone How to set-up successfully for work on the phone or online – including template agreements to use with your clients Managing your technology and ensuring good communication – key things to ascertain, plus troubleshooting tips What to do when the call won’t connect The importance of confidentiality and privacy – and the potential problems you need be aware of when working online Agreeing safe communication methods between sessions How to successfully manage dual therapy spaces The importance of setting and maintaining professional boundaries Discussion regarding what is / is not acceptable in a home therapy space How to manage transitions before and after the session – for clients and therapists The key differences between online and face to face therapy work How to adapt and work successfully with a range of key therapeutic skills – such as Guided Imagery and The Rewind technique Assessing suitability of client presentations – including guidance on cases that are not suitable for online therapy How to manage risk effectively in an online or telephone environment How to put in place effective contingency plans for when technology fails Developing flexibility: dealing with the unexpected – including what to do if a session is interrupted When to refer a client on The additional pressures and potential stressors of online and telephone working Working in a blended way – combining remote and face-to-face sessions Key differences for the client of receiving therapy online or over the telephone The particular considerations of working with a wider client group from different geographical locations The importance of self-care and self-awareness Insurance and GDPR considerations when delivering online therapy or counselling, or working via the phone The importance of appropriate supervision Course Programme The ‘Online and phone therapy training’ course starts at 9.00am and runs until 1.15pm. (BST). 9.00am Join the Zoom meeting 9.15am First session starts 11.00am Comfort break and discussion 11.30am Second session 1.15pm Day ends Who is this course suitable for? This course is designed for both trainee and fully-qualified therapists, psychotherapists and counsellors It is recommended to all HG practitioners by the Human Givens Institute – trainee HG Therapists are expected to take this training if they are considering working online. This course has been independently accredited by the internationally recognised CPD Standards Office for 4 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Gain essential healthcare skills with this CPD-accredited Care Certificate course. Master 15 key standards & boost your career in health & social care.

24-hour postural care CPD training ,focussing on supported lying for hands-on workforce.

Vray for 3ds max face to face training customised and bespoke.

THIS LIVE PRESENTATION is suitable for parents and carers of individuals affected by neurodiversity aswell as practitioners providing services for people with autism and associated conditions and gives you a comprehensive opportunity to learn about Autism and associated conditions like you will have never experienced before. Providing you the knowledge and from a unique perspective, this course will assist you to support neurodiverse loved ones, individuals and families. This live presentation includes ADHD, PDA and neurodiversity and the Sensory world uniquely brought to you by autistic trainers. Learn more about sensory dysfunction, autism and anxiety and Masking!. Join us to learn more about Autism, and how to communicate more effectively with individuals on the autistic spectrum! This presentation also covers ‘Challenging Behaviour’ and how to implement Positive Behaviour Support Plans and EXPLAINS why communication, sensory, rigid thinking and social interaction differences lead to CHALLENGING BEHAVIOUR and offers advice and strategies about how to support individuals with differences. Training sessions include question and answer time to offer practitioners and families to gain solutions to relevant challenges/experiences. Autizma are committed to improving lives and enhancing service provision and we look forward to meeting with you soon! Please don’t worry if you can’t attend registration gives you access to the Live Recording, a Certificate and post training resources.

Dermatology focused days have been offered by BBO Training since 2017; we are delighted to be work together with Dermatology Education Partnership Ltd as training providers. The Dermatology Update for Primary Care is particularly relevant for GPs and primary care nurses (and pharmacists) who wish to update knowledge on dermatology care, including evidence-based practice and guidance. You will see the programme moves you through from knowledge and guidance/guidelines updates to patient and practical aspects to then seeing how you can incorporate this knowledge into practice at a local level. The new skills you will learn will enhance patient care and may reduce secondary care referrals. The importance of dermatology care and promotion of skin health is essential in general practice. The Primary Care Dermatology Society states that 10-15% of the primary care workload involves dermatology and that many common skin conditions are managed entirely within the practice setting. This workload continues to increase as on-going changes in funding and the NHS structure move more patient care into the community. Chronic skin conditions have a psychological impact on life and healthy living. Supporting and helping patients with self-management is often the key to treatment success. The Dermatology Update for Primary Care programme is attached together with tear off application slip, which should be returned to me at the above address. The day will be led by Julie Van Onselen, a dermatology adviser, trainer and educator who has 25 years experience as a dermatology nurse practitioner. Frankie Brown will be organising and facilitating the day. Learning Outcomes for 'Dermatology Update' Day for Primary Care Practitioners By the completion of the 'Dermatology Update' Day, attendees, who are experienced and registered healthcare professionals, should be able to: 1. Enhanced Clinical Knowledge and Guidelines Understanding: - Demonstrate a comprehensive understanding of the latest evidence-based information regarding facial skin conditions, including eczema, psoriasis, and other common dermatological concerns. - Synthesize and apply updated clinical guidelines to effectively diagnose and manage facial skin conditions in primary care settings. 2. Application of Evidence-Based Practices: - Apply the acquired knowledge to make informed and evidence-based decisions in the treatment and management of eczema, psoriasis, and other facial skin conditions. - Utilize current guidelines to guide the prescription of appropriate treatment modalities, taking into consideration patient-specific factors  3. Advanced Treatment and Management Strategies: - Assess a wide range of treatment and management options for acne, eczema, and psoriasis, and demonstrate an improved ability to tailor interventions to individual patient needs. - Enhance clinical confidence in recommending suitable therapeutic approaches that align with the latest medical advancements. 4. Enhanced Recognition of Skin Lesions: - Differentiate between various types of benign skin lesions, showcasing improved proficiency in identifying and classifying these conditions accurately. - Display a heightened ability to identify potential indicators of pre-cancerous and skin cancer lesions, enabling timely referrals and appropriate patient management. 5. Introduction to Dermoscopy and Practical Application: - Describe the fundamental principles of dermoscopy and its role in enhancing diagnostic accuracy for various skin conditions. - Participate in a practical dermoscopy session, applying learned techniques to recognize key dermoscopic patterns and features.   6. Confidence in Practical Dermatology Skills: - Demonstrate an increased level of confidence in approaching cases involving facial skin conditions, benign skin lesions, and potential skin cancer concerns. - Employ acquired practical skills, such as dermoscopy, to improve diagnostic accuracy and patient outcomes. 7. Effective Communication and Patient Education: - Communicate effectively with patients regarding diagnosis, treatment plans, and potential outcomes for various facial skin conditions. - Exhibit improved skills in educating patients about self-care strategies, treatment adherence, and monitoring their condition over time. 8. Holistic Patient Care: - Understand the psychosocial impact of facial skin conditions on patients and their quality of life, and integrate this knowledge into patient-centered care strategies. - Approach patient care with a holistic mindset, addressing medical, emotional, and psychological aspects of dermatological conditions. By actively engaging in the 'Dermatology Update' Day, attendees will not only augment their clinical knowledge and skills but also enhance their ability to provide comprehensive and evidence-based care to patients with various dermatological concerns in primary care settings.

Our teams are increasingly built from colleagues from around the world, each of whom has their own unique culture and communication style. We can help you embrace, enjoy and harness the diversity in teams for incredible outcomes! This course includes: The impact on the team of language and cultural differences Communication techniques for an effective global team The importance of clarity and commitment The difference in planning and scheduling across cultures Different perceptions of power and leadership Leveraging the diversity in your team

Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

Who is this coure for? Lumion Training Course. Whether you're an architect, designer, 3D artist, or simply someone passionate about crafting captivating architectural visualizations, this course equips you with the essential skills to harness Lumion as a potent tool within your creative process. Click here for more info: Website Duration: 10 Hours Customize your training. Choose any hour from Mon to Sat, 9 a.m. to 7 p.m. Call 02077202581 or WhatsApp at 07970325184 to book. Lumion 3D Course Outline Module 1: Introduction to Lumion 3D Explore Lumion 3D's Features and Navigate the Interface. Master Efficient Workflow with Shortcut Keys. Customize Settings for Optimal Performance. Module 2: 3D Models and Materials Import 3D Models in Various Formats. Apply and Fine-Tune Materials. Create Procedural Materials and Achieve Glass Effects. Troubleshoot Common Issues. Module 3: Building Projects in Lumion Craft Scenes and Sculpt Terrain. Enhance Realism with Alpha and Height Maps. Module 4: The 3D World Manage Multiple 3D Objects and Their Properties. Implement Grass and Scattering Elements. Module 5: Lighting in Lumion 3D Utilize Weather Settings for Dynamic Scenes. Master Lumion Lights, Interior and Exterior Illumination. Create 3D Reflections and Spotlight Effects. Module 6: Realistic Visualizations Integrate Special Effects like Fire, Smoke, and Fog. Achieve Realism with Camera Effects and Shadow Manipulation. Render Still Images and Dynamic Animations. Module 7: NPR Visualizations Create Non-Photorealistic Visualizations with Artistic Effects. Implement Unique Styles for Enhanced Visual Impact. Module 8: Artistic Effects in Lumion 3D Explore Conceptual Visualizations with Painting and Sketch Effects. Craft Cartoon Effects and Understand Perspective Concepts. Module 9: Animation in Lumion 3D Master Timing and Camera Techniques for Dynamic Shots. Compose Animation Clips and Incorporate Effects. Utilize Layers and Control Objects for Precise Animation. Module 10: Advanced Features Understand Import and Output Formats in Lumion. Expand Your Asset Library with the 3D Model Library. Integrate Animated Characters and Sound Effects. Maximize the Advanced Material Library's Potential. Control Environments and Weather for Dynamic Scenes. Efficient Scene Management and Movie Editing in Lumion 3D. For students, download Lumion at: Lumion for Students Download Lumion for Students  https://lumion.com›  Upon completing the Lumion 3D course, participants will: Master Lumion Tools: Navigate the interface, optimize settings, and use shortcuts efficiently. 3D Modeling and Materials: Import models, refine materials, troubleshoot, and enhance realism. Scene Crafting: Create detailed scenes, manage objects, and implement elements for lifelike environments. Lighting Mastery: Utilize weather settings, create reflections, and manage dynamic lighting. Visual Effects Integration: Add special effects, manipulate shadows, and create still images and animations. Artistic Visualization: Explore artistic effects, conceptual visualizations, and cartoon techniques. Advanced Animation: Master timing, camera techniques, and precise animation control. Advanced Features: Understand formats, expand asset libraries, and manage scenes efficiently. Effective Communication: Communicate design concepts effectively to clients and stakeholders. Independence in 3D Rendering: Gain expertise to create complex visualizations independently. Course Overview: What is Lumion? Lumion is specialized 3D rendering software designed for architects and designers. It enables the swift transformation of 3D design models, allowing application of materials, interior and exterior furnishing, and showcasing lighting and shadows without specialized training. Course Objectives: This course focuses on initiating Lumion projects, integrating environments, cameras, lighting, populating scenes, creating terrains, and producing animations. Expectations from the Course: By enrolling, you'll master high-quality render creation, enhance your portfolio, impress clients with top-tier visuals, and gain confidence to elevate your service rates. This course equips you with tools and skills to craft exquisite architectural renders, elevating your work significantly. Intended Audience: Architects, landscape architects, interior architects, civil engineers interested in 3D visualization, and students exploring the realm of 3D visualization. Course Benefits: Delve into Lumion's world-class rendering with speed and precision. This course emphasizes achieving superior quality and realism in the shortest rendering time. Whether you're an architect, interior designer, 3D visualization artist, or Lumion enthusiast, this course empowers you to create exceptional 3D render images. Essential assets, including 3D models and textures, are provided, allowing you to follow the step-by-step process at your own pace. Advantages of Personalized Training: Expertise in Real-Time Rendering: Gain in-depth mastery of Lumion, mastering its features for creating stunning real-time visualizations. Navigate the interface seamlessly and leverage powerful tools for immersive architectural experiences. Enhanced Design Presentations: Elevate design presentations with dynamic visualizations that effectively communicate concepts, lighting nuances, material details, and spatial relationships. Rich Asset Repository: Access a wide variety of high-quality assets, from vegetation to weather effects, enhancing realism and creating captivating scenes that engage viewers. Authentic Landscapes and Effects: Develop skills to create lifelike landscapes, atmospheric weather effects, and unique visual elements that add depth and intrigue to your projects. Flexible Learning Options: Choose between in-person or live online sessions, ensuring convenient and accessible learning tailored to your preferences. Additionally, access recorded lessons for self-paced review and revision. Continuous Support: Benefit from lifelong email support, allowing you to stay connected with instructors for ongoing learning and guidance, even after completing the course.