Description

Overview

The Advanced Diploma in Administration, Secretarial & PA – Level 5 is a professionally accredited course that equips learners with the knowledge and skills needed to excel in administrative, secretarial, and personal assistant roles. This programme covers key areas such as business communication, office organisation, diary management, meeting coordination, and customer service, ensuring learners are well-prepared for dynamic office environments.

Additionally, learners will gain expertise in Microsoft Office applications, essential for creating reports, managing schedules, and handling business correspondence. With self-paced learning, 24/7 access, and a recognised certification, this course provides a strong foundation for those pursuing careers in office management, executive assistance, and corporate administration.

Learning Outcomes:

Upon completing this Advanced Diploma in Administration, Secretarial & PA – Level 5 Course, you will:

Gain an in-depth understanding of administrative and PA roles.

Develop business writing, time management, and office administration skills.

Learn how to organise meetings, manage schedules, and handle travel arrangements efficiently.

Improve customer service and professional communication skills.

Master business etiquette, document handling, and telephone management.

Acquire proficiency in Microsoft Office tools, essential for modern office environments.

Modules:

Module 01 - Introduction to Personal Assistant & Admin Support Assistant

Module 02 - Introduction to Office Administration

Module 03 - Skills of an Effective Administrator

Module 04 - Introduction to Reception and Receptionist

Module 05 - Business Telephone Skills

Module 06 - Representing Your Boss and Company

Module 07 - Business Etiquette

Module 08 - Mail Services and Shipping

Module 09 - Travel Arrangements

Module 10 - Organising Meetings and Conferences

Module 11 - Diary Management and Note-taking

Module 12 - Time Management

Module 13 - Record Keeping and Filing Systems

Module 14 - Business Writing Skills

Module 15 - Organisational Skills

Module 16 - Communication Skills

Module 17 - Customer Service

Module 18 - Effective Planning and Scheduling

Module 19 - Invoicing/Petty Cash

(See full curriculum)

Why Choose Us?

CPD-Accredited – Recognized for high-quality learning standards.

Lifetime Access – Study at your own pace, anytime.

Instant Test Results – Online assessments with immediate feedback.

No Hidden Fees – Enroll and complete the course without extra costs.

Flexible Learning – Access materials from any device, including mobile, tablet, or computer.

Certificate of Achievement

Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £14.99.

Who Is This Course For?

Aspire to start a career as a personal assistant or office administrator.

Work in administration and want to develop advanced skills.

Seek career growth in office management or executive assistance.

Aim to enhance their business communication and customer service skills.

Want to improve organisational efficiency in a professional environment.

Career Path

After completing this course, you can pursue roles such as:

Executive Assistant

Administrative Coordinator

Front Office Representative

Senior Office Secretary

Operations Team Leader

Client Relations Manager

Conference and Event Planner

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Advanced Diploma in Administration, Secretarial & PA – Level 5

By NextGen Learning

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