2632 Communication courses

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

Managing Stress in Challenging Times: In-House Training This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts

This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English.  Course Duration: 10 weeks (20 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their overall speaking fluency and accuracy in English. 2. Enhance their listening skills to understand and respond appropriately in conversations. 3. Expand their vocabulary and idiomatic expressions for effective communication. 4. Develop confidence in speaking English in social and professional settings. 5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries. Course Outline: Week 1: Introduction to Conversational English - Icebreaker activities to get to know each other - Assessing participants' current speaking level - Setting personal goals for the course Week 2: Pronunciation and Intonation - Identifying common pronunciation challenges - Practicing correct stress and intonation patterns - Role-playing exercises for clear communication Week 3: Everyday Conversations - Engaging in small talk and greetings - Discussing personal interests and hobbies - Describing daily routines and activities Week 4: Travel and Tourism - Asking for directions and recommendations - Role-playing scenarios at airports, hotels, and tourist attractions - Vocabulary related to travel and cultural experiences Week 5: Socialising and Networking - Discussing personal and professional backgrounds - Participating in group discussions and debates - Practicing active listening and turn-taking in conversations Week 6: Business Communication - Presenting ideas and opinions in a professional setting - Negotiating and persuading effectively - Writing and delivering effective elevator pitches Week 7: Job Interviews and Resume Building - Preparing for job interviews in English - Practicing common interview questions and answers - Crafting a compelling resume and cover letter Week 8: Public Speaking and Presentation Skills - Overcoming public speaking anxiety - Structuring and delivering engaging presentations - Using visual aids and body language effectively Week 9: Cultural Awareness and Non-verbal Communication - Understanding cultural differences in communication - Interpreting body language and gestures - Role-playing cross-cultural scenarios Week 10: Real-life Simulations - Applying all learned skills in real-life scenarios - Group discussions and feedback sessions - Reviewing progress and setting future language goals Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules. 

Influencing & Persuading Others - 1 day training course delivered in Nottingham To learn how to influence and persuade others is one of the most valuable and transferable skills to have. This course takes you on a journey of self-awareness, using many different styles of learning to ensure that you leave with a sense of confidence, well founded on enhanced capabilities.

About this Training Course Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue, professionals like you must grasp the language and technology of drilling operations in order to maximise expenditures throughout the producing life of a well. Drilling equipment and procedures have a unique language that must be conquered for maximum benefit. Clear and understandable explanations of drilling rig equipment, procedures, and their complex interactions provide an excellent foundation for smooth communication and increased efficiency in inter-department project team efforts. Drilling Essentials will help you de-mystify activities around the rig and well planning. It will explain the fundamentals of drilling with an emphasis on key areas such as logistical considerations, costing, and analysis of drilling contracts. Understand the urgency of drilling requests, know more about the cost implications of drilling-related problems, and understand the risks involved in a drilling contract. With the course director's drilling knowledge and skills, this is your opportunity to explore and understand important drilling concepts, principles, and technology which are presented in a reader-friendly format and illustrated with examples. As a non-drilling professional, you too can grow with the drilling industry with a deeper understanding of the critical role you play in contributing to its success! Training Objectives By attending this industry fundamentals Virtual Instructor Led Training (VILT) course, you will be better able to: Understand drilling terminology & drilling processes for completing onshore & offshore wells Appreciate major cost components of drilling operations and its impact for better project planning and management Better visualise major drilling equipment and their technical functions to promote a deeper understanding of the logistical and technical considerations Gain valuable insights on the drilling industry with a synopsis of recent technology developments that impact the drilling process Target Audience This Virtual Instructor Led Training (VILT) course has been developed for new engineers and forward-looking executives in the following fields who are interested in enhancing their knowledge and awareness of the drilling process for increased productivity & contribution to the team they're supporting: Accounting Commercial Finance & Administration General Management Logistics Procurement Tender Contract Administration E & P IT Finance Joint Ventures Materials Planning Sourcing Training Business Development Estimation & Proposal HSE Legal Planning & Budgeting Supply Chain Drilling Fluids Organisational Impact Your expert course leader has over 45 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in the well engineering domain. After being employed in 1974 by Shell, one of the major oil & gas producing operators, he worked as an apprentice on drilling rigs in the Netherlands. After a year, he was sent for his first international assignment to the Sultanate of Oman where he climbed up the career ladder from Assistant Driller, to Driller, to wellsite Petroleum Engineer and eventually on-site Drilling Supervisor, actively engaged in the drilling of development and exploration wells in almost every corner of this vast desert area. At that time, drilling techniques were fairly basic and safety was just a buzz word, but such a situation propels learning and the fruits of 'doing-the-basics' are still reaped today when standing in front of a class. After some seven years in the Middle East, a series of other international assignments followed in places like the United Kingdom, Indonesia, Turkey, Denmark, China, Malaysia, and Russia. Apart from on-site drilling supervisory jobs on various types of drilling rigs (such as helicopter rigs) and working environments (such as jungle and artic), he was also assigned to research, to projects and to the company's learning centre. In research, he was responsible for promoting directional drilling and surveying and advised on the first horizontal wells being drilled, in projects, he was responsible for a high pressure drilling campaign in Nigeria while in the learning centre, he looked after the development of new engineers joining the company after graduating from university. He was also involved in international well control certification and served as chairman for a period of three years. In the last years of his active career, he worked again in China as a staff development manager, a position he nurtured because he was able to pass on his knowledge to a vast number of new employees once again. After retiring in 2015, he has delivered well engineering related courses in Australia, Indonesia, Brunei, Malaysia, China, South Korea, Thailand, India, Dubai, Qatar, Kuwait, The Netherlands, and the United States. The training he provides includes well control to obtain certification in drilling and well intervention, extended reach drilling, high pressure-high temperature drilling, stuck pipe prevention and a number of other ad-hoc courses. He thoroughly enjoys training and is keen to continue taking classes as an instructor for some time to come. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Virtual Instructor Led Training (VILT)  Accredited by the United Kingdom Lubricants Association (UKLA), this 4 half-day Virtual Instructor Led Training (VILT) course will provide an in-depth understanding of the principles, economics and flexibility of lubricant blending plants and how to operate a lubricants blending plant efficiently and economically. The latest developments and trends in lubricant blending and the advantages and disadvantages of lubricant blending equipment, facilities and operations will be discussed. The importance of testing components and products for each blend, lubricant blend quality control and product quality management will also be explained. The VILT course will also clarify the importance of lubricant product filling, packaging and warehouse storage, strategies for optimising existing lubricant blending plant facilities and how to avoid or minimise problems with lubricant blending and product quality. The VILT course is recognised under the UKLA Continuing Professional Development (CPD) scheme for Registered Lubricant Professional. *There will be an examination for this VILT.   Training Objectives This VILT course will enable you to: Learn about Mineral Oil Base Oils; API Groups I, II and III: Properties and Characteristics Acquire the knowledge about Synthetic Base Oils; API Groups IV and V: Properties and Characteristics Learn about Lubricant Additives: Properties and Characteristics Know the Lubricant Formulation and Ease of Blending Explore the Blending Plant Design: Grassroots Plants and Upgrading Existing Plants Learn about Blending Plant Equipment and Facilities and Their Operation Understand the Lubricant Blending Issues: Avoiding Problems Test and Analyse Base Oils and Additives Test and Analyse Blended Lubricants Explore the importance of Product Quality Control Understand the process of Lubricant Packaging and Filling Understand the process of Lubricant Storage Learn about Product Quality Management Target Audience This VILT course will be useful and applicable for: Middle and Senior managers to understand how and why to design and operate an efficient and profitable lubricant blending plant. Blending plant operators and specialists to improve and optimise current blending plant operations. Manufacturers of lubricants will understand how and why high quality components and effective testing during the entire blending process are important to final lubricant product quality and performance. Lubricant formulators will understand the importance of close communication and co-operation with blending plant managers and operators to minimise blending costs and to thereby maximise product profitability. Course Level Intermediate Training Methods The VILT course will be delivered online in 4 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 4 half-day sessions, 4 hours per session (16 hours in total). Trainer Your expert course leader (CChem, MRC) has worked as Sales, Technical Marketing Manager and Company Director with over 50 years of broad experience in the lubricants, fuels, petroleum additives, with four leading companies Chevron, Ethyl Petroleum Additives Ltd, Texaco Limited and Kuwait Petroleum (GB) Ltd. His major recent responsibilities have been concerned with leading the Oil Industry Association United Kingdom Lubricants Association, and acting in an advisory capacity as Technical Director to the Association. He has acquired a wide experience in technical, marketing and sales within the oil industry. The related experience gained with the oil additives industry has provided him with special additional insights. He has also led the Certificate of Lubricant Competence course for the United Kingdom Lubricants Association (UKLA) for 11 years. He is a Chartered Chemist and a Member of the Royal Society of Chemistry. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

The "ISO 14298:2021 Lead Auditor Course" integrates the principles of ISO 14298:2021, the International Standard for Security Printing Management, with the methodologies outlined in ISO 19011:2018, the Guidelines for Auditing Management Systems. The course equips participants with the skills and knowledge required to lead security printing audits effectively, ensuring compliance with ISO 14298:2021, and applies the principles of ISO 17011:2017 for conformity assessment bodies. It covers audit planning, execution, and reporting while emphasizing risk management and continual improvement.

This General English tutoring course is designed for adult learners who want to improve their overall English language proficiency. Participants will focus on developing their speaking, listening, reading, and writing skills in a variety of everyday contexts. Through interactive activities, discussions, and authentic materials, learners will gain confidence and fluency in using English for both social and practical purposes. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English in various everyday situations. 2. Expand vocabulary and improve language accuracy. 3. Develop listening skills to understand different accents and speech patterns. 4. Enhance reading comprehension skills for various types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction to General English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key language skills and areas of focus Week 2: Speaking and Conversation Skills - Developing oral communication skills for everyday conversations - Role-plays and discussions on common topics and situations - Enhancing fluency, pronunciation, and vocabulary in spoken English Week 3: Vocabulary Expansion - Expanding general vocabulary and idiomatic expressions - Exercises and activities to reinforce and practice new words and phrases - Incorporating vocabulary into oral and written communication Week 4: Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures - Identification and correction of common errors in speaking and writing - Exercises and activities to improve language accuracy Week 5: Listening and Comprehension Skills - Developing listening skills to understand different accents and speech patterns - Authentic listening materials such as dialogues, podcasts, and videos - Strategies for understanding main ideas, details, and specific information Week 6: Reading and Comprehension Skills - Developing reading skills for different types of texts (articles, short stories, etc.) - Strategies for skimming, scanning, and understanding written information - Identifying main ideas, supporting details, and inferring meaning from context Week 7: Writing Skills: Emails and Messages - Improving writing skills for everyday correspondence (emails, messages, etc.) - Practice exercises for clarity, coherence, and appropriate tone - Polishing grammar, vocabulary, and sentence structure in written communication Week 8: Writing Skills: Informal and Formal Writing - Developing writing skills for informal and formal purposes (letters, essays, etc.) - Techniques for organising ideas, supporting arguments, and expressing opinions - Practice exercises for clarity, coherence, and appropriate style in written communication Week 9: Pronunciation and Intonation - Developing clear and accurate pronunciation skills - Focus on individual sounds, stress, rhythm, and intonation patterns - Practice exercises and activities for improved spoken English Week 10: Everyday Practical English - Enhancing language skills for everyday practical situations (shopping, dining, etc.) - Role-plays and interactive exercises for real-life communication - Polishing conversational skills, expressions, and cultural understanding Week 11: Cultural Understanding and Communication - Understanding cultural nuances in English-speaking countries - Developing intercultural communication skills for effective interactions - Practising respectful and inclusive language in diverse environments Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus is a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include additional topics or activities to cater to learners' specific goals or areas of interest.

Customer care, customer service, Moccasin Approach,

This course covers all relevant legislation affecting safe working in the building, construction...