Overview This comprehensive course on Project Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Project Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Project Management. It is available to all students, of all academic backgrounds. Requirements Our Project Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 05:33:00 total length •Module 1: Introduction to Health and Social Care: 00:19:00 •Module 2: Communication and its Relevance: 00:42:00 •Module 3: Importance of Communication in Healthcare: 00:33:00 •Module 4: Professional Communication and Behaviour: 00:19:00 •Module 5: Interviewing Techniques: 00:32:00 •Module 06: Adapting Communication to a Patient's Ability to Understand: 00:19:00 •Module 7: Confidentiality in a Medical Environment: 00:17:00 •Module 8: Human Body Vocabulary with Pictures: 00:47:00 •Module 9: Equipment, Instruments and Lab Tests: 00:19:00 •Module 10: Legal aspects and Ethics: 00:22:00 •Module 11: Medical Jargon and Terminology: 00:28:00 •Module 12: Acronyms and Abbreviation: 00:36:00
ð Unlock the Secrets of Communication: Enroll in 'Corporeal Communication: Harnessing the Power of Body Language' Course Today! ð Master the art of effective communication beyond words and delve into the profound world of non-verbal interaction with our comprehensive online course. Unleash the power of body language and elevate your personal and professional relationships to new heights! ð Module 1: Ever Lose Your Temper ð Discover how your body language shapes your emotional responses. Learn to manage and control your reactions effectively, ensuring your body language speaks volumes even in challenging situations. ð Module 2: Logic or Emotion ð Understand the delicate balance between logic and emotions in communication. Harness the nuances of body language to express both intellect and empathy, fostering deeper connections in every interaction. ð§ Module 3: Instincts and Boundaries ð§ Explore the instinctual aspects of body language and establish personal boundaries effectively. Learn to decipher non-verbal cues to maintain a comfortable and respectful space in any interaction. ï¸ Module 4: Your Corazon ï¸ Unlock the secrets of body language in matters of the heart. Grasp the subtle signals of romance, connection, and empathy to enhance your relationships and forge authentic connections. ð Module 5: Don't Just Stay There! ð Elevate your presence and charisma through body language mastery. Develop a commanding presence and captivate your audience in any setting, leaving a lasting impact. â Module 6: What Do I Do Next â Implement your newfound knowledge seamlessly. Get actionable strategies and tips on applying body language techniques in real-life scenarios, ensuring practical and lasting results. Join our course and revolutionize your communication skills today! Gain lifetime access to expert insights, practical exercises, and resources that will empower you to harness the incredible power of corporeal communication. Enroll now and start speaking volumes without saying a word! ðð£ï¸ð« Course Curriculum USING YOUR BODY TO COMMUNICATE Ever Lose Your Temper 00:00 Logic or Emotion 00:00 Instincts and Boundaries 00:00 Your Corazon 00:00 Don-t Just Stay There! 00:00 What Do I Do Next 00:00
Customer Service Essentials 1 Day Training in Chester
Customer Service Essentials 1 Day Training in Swansea
Change Management Foundation This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course
Change Management Foundation: In-House Training: In-House Training This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course
Information and Communication Technology (ICT) is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Information and Communication Technology (ICT) and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction 00:06:00 What is ICT? 00:05:00 Hardware and Software 00:08:00 Information Processing Cycle 00:05:00 Software Explained 00:06:00 Human-Computer -Interface 00:07:00 Section 02: Impact of Emerging Technologies Introduction-Impact of Emerging Technology 00:01:00 Artificial intelligence 00:03:00 Biometrics 00:03:00 Vision enhancement 00:02:00 Robotics 00:03:00 Quantum cryptography 00:03:00 Computer-assisted translation 00:02:00 3D and holographic imaging 00:03:00 Virtual reality 00:06:00 Section 03: Types of Input Devices Types of Input Devices - Introduction 00:02:00 Manual input 00:07:00 Pointing devices 00:12:00 Inputting Images Devices 00:08:00 Inputting Sound & Music Devices 00:05:00 Direct input systems 00:07:00 Direct Input systems Part-2 00:05:00 Direct Input Systems Part-3 00:06:00 Direct Input Systems devices. Part-4 00:04:00 Sensors 00:05:00 Section 04: Types of Output Devices Types of Input Devices - Introduction 00:02:00 Monitors 00:06:00 Printers 00:08:00 Plotters 00:03:00 3D Printers 00:04:00 Speakers 00:02:00 Control Devices 00:06:00 Section 05: Storage Devices and Media Types of Storage Devices and Media 00:06:00 Magnetic Media 00:06:00 Optical media 00:10:00 Solid-State media 00:04:00 Backups 00:02:00 Section 06: Networks WHAT IS COMPUTER COMMUNICATION? 00:02:00 What is a computer network? 00:07:00 Types of NETWORK- Local Area Network 00:07:00 Wide Area Network 00:07:00 Bluetooth and WI-FI in Networks 00:07:00 Network Hardware 00:03:00 Network Switch 00:05:00 Network Bridge 00:02:00 Networking Hardware Router 00:05:00 Modem 00:04:00 Network Cables 00:03:00 How to set up a small network? 00:07:00 Section 07: Database What is a Database? 00:03:00 Database File 00:04:00 Database Types 00:09:00 Using Database 00:06:00 Data validation and verification 00:10:00 Section 08: Expert Systems What is an expert system? 00:10:00 Section 09: ICT Applications Applications in Banking: ATM, Electronic Fund Transfer 00:04:00 Applications in Banking: Internet Banking Telephone Banking 00:04:00 Applications in Banking: Cheque Clearing 00:05:00 RETAIL INDUSTRY Applications: POS 00:05:00 Retail: Stock Control 00:04:00 Retail: Automatic Reordering of Stock 00:03:00
ð Unleash Your Potential in Communication and Presentation! ð Welcome to the 'Foundations of Effective Communication and Presentation Mastery' online course! Are you ready to master the art of communication and captivate your audience with compelling presentations? Look no further - this comprehensive course is your gateway to success. ð MODULE 01: Communications Mastery Unlock the secrets of effective communication. Learn to express yourself with clarity, persuasion, and impact. Discover the power of verbal and non-verbal communication techniques that will elevate your interactions to new heights. ðï¸ MODULE 02: Public Speaking Mastery Dive into the world of confident public speaking. Overcome stage fright, develop engaging narratives, and command the stage with charisma. From structuring speeches to conquering nerves, this module will turn you into a captivating speaker. ð¼ï¸ MODULE 03: Presentation Mastery Master the art of delivering memorable presentations. From slide design to storytelling, learn how to create visually stunning and emotionally resonant presentations that leave a lasting impression on your audience. ð MODULE 04: BONUS: Create Incredible and Inexpensive Talking Head Videos Explore the world of video communication. Discover cost-effective ways to create professional-looking talking head videos that connect with your audience, whether for marketing, education, or personal branding. ⨠What You'll Gain: Confidence in communication, both verbal and non-verbal. Skills to captivate and engage any audience, large or small. Techniques to craft compelling narratives and impactful presentations. Strategies to create impressive videos without breaking the bank. ð Who Is This Course For? Professionals seeking to enhance their communication skills. Students aiming to excel in presentations and public speaking. Entrepreneurs looking to create impactful content through videos. Anyone eager to boost their confidence in communication! ð¡ Why Choose This Course? Comprehensive Curriculum: Expertly crafted modules cover every aspect of effective communication and presentation. Practical Insights: Actionable tips and real-world examples make learning engaging and immediately applicable. Experienced Instructors: Learn from industry professionals with a wealth of experience. Lifetime Access: Access the course content anytime, anywhere, and progress at your own pace. ð¯ Elevate your communication prowess and presentation skills! Join the 'Foundations of Effective Communication and Presentation Mastery' course today and unlock your full potential! ð Enroll now and embark on a transformative journey towards becoming a communication virtuoso! Course Curriculum Module 01: Communications Mastery Quick, Ethical Ways to Cheat Your Way to Communication Success 00:00 You Are In Great Company - Find Out Who 00:00 GPS for Your Communications 00:00 You Will Be Motivating, Not Data Dumping 00:00 Exciting New Update to this Course 00:00 Getting Feedback So It Won_t Hurt 00:00 Yes, Even Beginner CAN Tell Stories 00:00 Powering Your Points With Images and Slides 00:00 Practice In the Friendliest Environment of All 00:00 Test Tubes for You 00:00 You Have Earned a Professional Critique 00:00 Time to Give TJ a Piece of Your Mind 00:00 You have Now Mastered Basic and Beyond Communication Skills 00:00 Extra-Tips on How to Get Over Nervousness and Being Scared 00:00 Module 02: Public Speaking Mastery Promo video Public Speaking for Beginners 00:00 These Simple Secrets Will Make You Look Like a Public Speaking Veteran 00:00 This Is How You Get Your Audience to Do What You Want 00:00 You Will Never Have to Be Scared, Even Though Everybody Else Is 00:00 Unlock the Keys to Motivating Your Audience 00:00 Getting Feedback the Right Way to Make You Stronger 00:00 Mastering the Easiest Public Speaking Technique of All 00:00 Your Picture Will Be Worth More The a 1000 Words 00:00 Only Perfect Practice Makes Perfect 00:00 You Can Pass the Ultimate Test 00:00 You Have Earned a Personalize Coaching Session Now 00:00 Conclusion - You Are No Longer a Public Speaking Beginner 00:00 Module 03: Presentation Mastery Promo Video - Presentation Skills for Beginners 00:00 4 Quick Tips to Improve Your Presentation Skills In the Next Five Minutes 00:00 You Now Know the Dirty Little Secret of Presentation Skills 00:00 Never Waste Time Starting a Presentation Again 00:00 You Can Get the Audience to Do What You Want 00:00 Never Be Convicted of Death by PowerPoint 00:00 The Easy Way to Tell Relevant Stories 00:00 Your Own Free Focus Group 00:00 The Most Efficient Way to Practice You Presentation Skills 00:00 Passing the Ultimate Test 00:00 Now You Have Earned Personal Coaching 00:00 Conclusion- You are No Longer a Beginner at Presentation Skills 00:00 Module 04: BONUS: Create Incredible and Inexpensive Talking Head Videos The Video Advantage In All Your Proposals - Quick Win! 00:00 Hype Versus Reality - Why Most People Never Create Simple Video 00:00 Mastering the Human Side Of Looking and Sounding Your Best on Video 00:00 How This course Will Improve Your Business 00:00 Your Proposals will Stand Head and Shoulders Above Your Competitors 00:00 Your Clients Will Find You Their Most Responsive Partner Ever 00:00 Your Website Can Be Video-Centric 00:00 Now You Can Answer Frequently Asked Questions Just Once! 00:00 Talk Your Customers Through Your Whole Business Process 00:00 Have an Even Greater Presence on YouTube 00:00 Speak Your Thought Leadership 00:00 Your Exciting Video Newsletters Will Outshine Text Newsletters 00:00 Your Client Video Testimonials Will Prove Your Credibility Beyond a Doubt 00:00 Facebook Live Will Never Scare You Again 00:00 Project Your Best Face on Skype and Zoom 00:00 Deliver Keynote Speeches Without Ever Leaving Home 00:00 Supercharge Your Public Relations Efforts With Video 00:00 The Crisis Communications Secret Weapon 00:00 Drastically Reduce Your Time Training Employees and Others 00:00 Anything You Can Type You Can Now Speak on Video 00:00 Conclusion - You are Now Ready to Use Video Successfully In All Communications 00:00
Emotional Intelligence: In-House Training Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change
⛰️ Be Ready for the Unexpected – Anywhere, Anytime 🩺 Join our Outdoor First Aid Course and gain the skills to manage emergencies in remote and challenging environments. 🗓️ 2 Days – 2 Units of Life-Saving Knowledge 🧭 UNIT 1: Outdoor Emergency Action ✔️ Scene & casualty assessment ✔️ Resuscitation & AED use ✔️ Managing bleeding, shock & respiratory issues ✔️ Outdoor-specific first aid equipment & monitoring 🚑 UNIT 2: Outdoor Incident Management ✔️ Fractures, spinal & head injuries ✔️ Major illnesses & anaphylaxis ✔️ Burns, bites, stings & poisoning ✔️ Heat, cold & environmental injuries 📋 Includes a written assessment and practical scenarios to build real-world confidence. Perfect for: 🏕️ Outdoor instructors 🚵♂️ Adventurers 🎒 Expedition leaders 🧗♀️ Anyone working or playing in the great outdoors 📅 Book your place now and be the calm in the chaos. #OutdoorFirstAid #WildernessFirstAid #AdventureReady #FirstAidTraining #BePrepared #LifesavingSkills