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6211 Communication Skills courses

Cleaning Supervisor Training

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Cleaning Supervisor Training
Delivered Online On Demand1 hour
£12

Administrative Management Advanced Diploma

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Administrative Management Advanced Diploma
Delivered Online On Demand1 hour
£12

Advanced Diploma in Psychology Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Advanced Diploma in Psychology Course will elevate your expertise in understanding human behaviour and emotions, preparing you to excel in diverse psychological disciplines with the skills to make a meaningful difference in the lives of others. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn various perspectives of psychology such as biological approach, behaviourist and cognitive approaches, and person-centred approaches Understand social influence such as compliance, obedience, and conformity Learn what is social cognition and applied social psychology Understand the elements of cognitive psychology such as perception, attention, memory, research methods in psychology, and much more Learn how to deal with child development challenges in day-to-day life Understand cognitive development, the development of language and communication, and moral development Learn the psychology of abnormal behaviour, emotional disorders, and the treatments Understand the definition and diagnosis of abnormal behaviour Learn various research methods of psychology - research issues and data analysis Why Advanced Diploma in Psychology Course right for you? If you want to have a better knowledge of the human condition, our extensive Online Advanced Diploma in Psychology Course is ideal for you. This course describes a wide range of complex concepts and illustrates how they have shaped our understanding of the human mind through the use of powerful principles from many of the major thinkers and theories. Whether you're new to the field of psychology or a practising or aspiring psychologist, this course will provide you with the necessary skills and knowledge to understand human behaviour.  This comprehensive Online Psychology Course will give you a basic understanding of psychology, the biological approach, behaviourist and cognitive approaches, person-centred approaches, and some debates in psychology. You will learn how to deal with social psychology and cognitive psychology in specific scenarios and their applications. You will gain essential knowledge about child development and how to deal with child issues such as low confidence, inferiority complex, weak communication skills, social perception, and other such challenges. Upon successful completion of this Online Advanced Diploma in Psychology Course, you will gain practical skills and theoretical knowledge to become a professional psychologist and have the ability to take your career to the next level. Advanced Diploma in Psychology Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Perspectives in Psychology What is Psychology The Biological Approach Behaviourist and Cognitive Approaches Person-Centred Approaches Debates in Psychology Social Psychology Social Influence: Compliance, Obedience and Conformity Social Cognition Applied Social Psychology Cognitive Psychology and Its Applications Perception Attention Remembering (Memory) Research Methods in Psychology Forgetting (Memory) Language Thinking (Cognition) Attitudes Problem-Solving and Artificial Intelligence Child Development Issues in Child Development Cognitive Development The Development of Language and Communication Social Perception (Interpersonal Perception) Moral Development The Psychology of Atypical (Abnormal) Behaviour The Definition And Diagnosis Of Atypical (Abnormal) Behaviour Treatments Of Atypical (Abnormal) Behaviour Emotional Disorders Research Methods Research Issues Data Analysis Child Psychology What is 'Child Psychology' The Role of Child Psychologist Where do Child Psychologists Work Child Psychology - Theoretical Approach Why Do We Need To Learn Theories Developmental Theories: What We Are Born With Developmental Theories: How Environment Impacts Us Environmental & Socio-Cultural Factors in Development 'Attachment' Factor In Newborns Socio-Cultural Factors in Child's Development Do Children Shape Their Own Development? (Self-Awareness) Family & Schooling Factors in Development The Role of Parenting in Child's Development Relationship Breakdown in the Family Schooling Environment Counselling Young Children Cognitive and Emotional Development Language & Cognitive Development Emotions & Feelings Socialising With Others Addiction Psychology Theories of Addiction The Moral Model The Psychological Model The Medical / Disease Model The Socio-Cultural Model Addiction Treatments Pharmacotherapy The Minnesota Model Counselling and Therapy Harm Reduction Model Treatments in Practice Addiction in Society Drug policies, Legislation and Decriminalisation Community change, Outreach, Harm Reduction or Abstinence Alcohol and Drug education Alcohol- And Drug Related Issues In The Workplace Addiction in Families Codependency, Children Of Alcoholic Families, Parenting Styles, Family Factors Relapse for Families, 'Letting Go', Dependent Attitudes and Dependent Behaviours Al-Anon The Intervention Approach Working with Addiction Why be a 'Helper' 'Helper' Qualities and Attitudes Counselling / 'Helping' Skills Who should take this course? This Psychology Course is primarily aimed at: Psychologist Aspiring Psychologist Students of Psychology This training is, however, not restricted to a particular profession or field of endeavour. It may also be beneficial to a broader group of people who want to learn more about psychology, its applications, and the types of psychology in detail. Entry Requirements There are no academic entry requirements for this psychology course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This psychology course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Gain an extensive understanding of counselling and psychology under one roof. Join Psychology and Counselling Courses Online Mega Bundle and acquire the skills and knowledge needed to help individuals overcome their mental health issues and lead a fulfilling life. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Type of course is Psychology? Psychology studies how people think, behave, react, and interact. It is the study of human (and animal) behaviour and the thoughts and emotions that influence it. How Long Are Psychological Science of Behaviourism Courses? A bachelor's degree typically takes four years to complete and a postgraduate degree generally takes around two to three years to complete. Additionally pursuing a doctoral degree can take several years of additional study. Can I Do a Diploma in Psychology courses? Yes, you can. A diploma is a shorter-term program than a bachelor's or a Master's degree. How To Get A Psychology Diploma? To get a diploma you can search various programs in educational institutions or on online platforms. After fulfilling the admission requirements you can complete the admission process and you will begin with your course work. However you can join Lead Academy, an online learning platform where you can get discounts up to 80% on your preferable courses. So grab your chance and get a diploma on psychological courses NOW!

Advanced Diploma in Psychology Course
Delivered Online On Demand
£45

Bereavement Training

By Compete High

🌟 Unlock the Power of Healing with Bereavement Training 🌟 Are you ready to embark on a journey of compassion, understanding, and support? Welcome to Bereavement Training, where empathy meets expertise, and healing begins.   Why Bereavement Training? In a world where loss is an inevitable part of life, having the skills to navigate grief and support others through their darkest times is invaluable. 🕊️ Bereavement Training provides you with the tools, knowledge, and insight needed to effectively assist individuals and communities in coping with loss and bereavement. Benefits of Taking Our Bereavement Training Course   🌈 Comprehensive Understanding: Gain a deep understanding of the grieving process, including its emotional, psychological, and social dimensions. Learn how to recognize and address various manifestations of grief, from denial to acceptance.   💼 Practical Techniques: Acquire practical skills and techniques for providing support and comfort to those experiencing loss. From active listening to empathetic communication, you'll learn how to create a safe and nurturing environment for individuals to express their emotions.   🤝 Building Resilience: Discover strategies for fostering resilience and coping mechanisms in both yourself and others. Learn how to navigate the complexities of grief while maintaining your own emotional well-being.   📚 Current Research and Best Practices: Stay up-to-date with the latest research findings and best practices in the field of bereavement support. Our course integrates evidence-based approaches to ensure you're equipped with the most effective tools and strategies.   🎓 Professional Development: Whether you're a healthcare professional, counselor, social worker, or simply someone who wants to make a positive difference, our Bereavement Training course offers valuable professional development opportunities. Enhance your skill set and expand your career prospects with specialized training in bereavement support. Who is this for? Our Bereavement Training course is suitable for anyone passionate about helping others navigate the complexities of grief and loss. Whether you're a healthcare professional seeking to enhance your patient care skills, a counselor or therapist looking to specialize in bereavement support, or simply an empathetic individual eager to make a meaningful difference in your community, this course is for you. Career Path Upon completing our Bereavement Training course, you'll be equipped with the knowledge, skills, and confidence to pursue various career paths in the field of bereavement support. Potential career opportunities include:   🏥 Healthcare Settings: Work as a grief counselor or bereavement coordinator in hospitals, hospices, and other healthcare facilities, providing crucial support to patients and their families during times of loss.   🧠Mental Health Services: Join the ranks of mental health professionals specializing in grief therapy and support, offering counseling and therapeutic interventions to individuals struggling with bereavement.   👥 Community Organizations: Partner with community organizations and non-profits dedicated to supporting individuals and families affected by loss. Lead support groups, facilitate workshops, and organize outreach initiatives to foster healing and resilience within your community.   📚 Education and Training: Share your expertise by becoming a bereavement educator or trainer, providing workshops, seminars, and continuing education opportunities for professionals seeking to enhance their bereavement support skills.   Enroll Today and Embrace the Power of Compassionate Support Don't miss out on the opportunity to make a profound difference in the lives of those experiencing grief and loss. Enroll in our Bereavement Training course today and embark on a journey of healing, compassion, and growth. Together, let's transform grief into resilience and darkness into light. 🌟   FAQs (Frequently Asked Questions) 1. What is bereavement training? Bereavement training is a specialized course designed to equip individuals with the knowledge, skills, and tools needed to provide support to those experiencing grief and loss. This training encompasses a wide range of topics, including understanding the grieving process, effective communication techniques, and strategies for promoting resilience and coping. 2. Who can benefit from bereavement training? Bereavement training is beneficial for anyone who interacts with individuals experiencing grief and loss, including healthcare professionals, counselors, social workers, clergy members, educators, and community volunteers. Additionally, individuals who have experienced their own loss may find bereavement training valuable for gaining a deeper understanding of the grieving process and learning how to navigate their own emotions. 3. What topics are covered in bereavement training? Bereavement training covers a variety of topics related to grief and loss, including the psychological, emotional, and social aspects of grief, cultural considerations, communication skills, ethical considerations, and self-care strategies for providers. Additionally, some courses may include modules on specialized topics such as grief in children, traumatic loss, and complicated grief. 4. How long does bereavement training take to complete? The duration of bereavement training can vary depending on the provider and the format of the course. Some programs may be completed in a few days or weeks, while others may be more extensive and span several months. Online courses may offer flexibility in terms of scheduling and self-paced learning options. 5. Is bereavement training only for professionals? While bereavement training is valuable for professionals working in healthcare, counseling, and social services, it is also beneficial for anyone interested in supporting individuals experiencing grief and loss. Many courses are open to individuals from diverse backgrounds, including volunteers, caregivers, educators, and concerned community members. 6. How can I find a reputable bereavement training program? When seeking a bereavement training program, it's important to research and evaluate potential providers to ensure they offer high-quality, evidence-based instruction. Look for programs that are accredited, taught by experienced instructors, and have positive reviews or testimonials from past participants. Additionally, consider reaching out to professional organizations or local hospices for recommendations. 7. Can I receive continuing education credits for completing bereavement training? Some bereavement training programs may offer continuing education credits for healthcare professionals, counselors, and social workers. Be sure to check with the provider or accrediting body to confirm eligibility and requirements for obtaining CEUs. 8. Will bereavement training prepare me to work with diverse populations? Yes, bereavement training typically includes content on cultural competence and working with diverse populations. This may include discussions on how cultural beliefs, values, and traditions influence the grieving process, as well as strategies for providing culturally sensitive support to individuals and families from different backgrounds. Course Curriculum Module 1_ Understanding Bereavement. Understanding Bereavement. 00:00 Module 2_ Cultural and Religious Perspectives on Death and Mourning. Cultural and Religious Perspectives on Death and Mourning. 00:00 Module 3_ Supporting Children and Adolescents through Grief. Supporting Children and Adolescents through Grief. 00:00 Module 4_ Supporting the Dying and Their Families. Supporting the Dying and Their Families. 00:00 Module 5_ Self-Care for Professionals Supporting the Bereaved. Self-Care for Professionals Supporting the Bereaved. 00:00

Bereavement Training
Delivered Online On Demand5 hours
£25

Letting Agent

By Compete High

🏡 Unlock Your Potential in the Real Estate Industry with Letting Agent Course! 🏡 Are you passionate about real estate? Dreaming of a rewarding career where you help people find their perfect homes? Look no further! Our comprehensive Letting Agent course is your gateway to success in the dynamic world of property management.   🌟 Why Choose Letting Agent Course? 🌟 In today's competitive real estate market, specialized knowledge and skills are essential for success. Our Letting Agent course equips you with the expertise needed to excel in the field of property rental management. From understanding tenancy laws to mastering effective property marketing strategies, this course covers it all. Here are some key benefits of enrolling in our Letting Agent course: Expert Guidance: Learn from industry experts with years of experience in property management. Gain insights, tips, and tricks that only seasoned professionals can provide. Practical Skills: Acquire practical, hands-on skills that are directly applicable to real-world scenarios. From conducting property viewings to negotiating rental agreements, you'll be prepared for every aspect of the job. Stay Updated: The real estate industry is constantly evolving, with new laws, regulations, and trends emerging regularly. Our course ensures you stay up-to-date with the latest developments, keeping you ahead of the curve. Boost Your Confidence: Build confidence in your abilities as a letting agent. By mastering the necessary skills and knowledge, you'll approach every client interaction with assurance and professionalism. Career Advancement: Whether you're starting your career in real estate or looking to take it to the next level, our Letting Agent course provides the foundation for long-term career growth and success.   👩‍💼 Who is this for? 👨‍💼 Our Letting Agent course is perfect for individuals who are: Aspiring real estate professionals looking to specialize in property rental management. Existing letting agents seeking to enhance their skills and knowledge. Property owners interested in managing their rental properties more effectively. Anyone passionate about real estate and eager to pursue a rewarding career in the field. No matter your background or experience level, our course is designed to accommodate learners of all types, ensuring everyone has the opportunity to succeed in the real estate industry.   🚀 Career Path 🚀 Upon completing our Letting Agent course, you'll be well-equipped to pursue various exciting career opportunities in the real estate sector, including: Letting Agent: Secure employment as a letting agent with real estate agencies, property management companies, or independent landlords. Assist clients in finding suitable rental properties, managing tenancy agreements, and ensuring smooth property transactions. Property Manager: Advance your career to become a property manager responsible for overseeing multiple rental properties. From handling maintenance requests to resolving tenant disputes, you'll play a crucial role in maintaining property value and tenant satisfaction. Real Estate Consultant: Leverage your expertise to offer consultancy services to property investors, landlords, and tenants. Provide valuable insights, market analysis, and strategic advice to help clients make informed decisions in the real estate market. Entrepreneur: Launch your own property management business and become your own boss. With the knowledge and skills gained from our Letting Agent course, you'll have the confidence and expertise to build a successful venture in the thriving real estate industry.   Don't let this opportunity pass you by! Enroll in our Letting Agent course today and take the first step towards a fulfilling and lucrative career in real estate. Unlock your potential and embark on a journey to success with us! 🔑 Secure Your Future in Real Estate with Letting Agent Course! 🔑   FAQ (Frequently Asked Questions) Q1: What is a letting agent, and what services do they provide? A letting agent is a professional intermediary who facilitates the rental process between landlords and tenants. They offer a range of services, including property management, tenant sourcing, rent collection, maintenance coordination, and legal guidance. Letting agents act as a bridge between landlords seeking to rent out their properties and tenants looking for suitable accommodation. Their expertise lies in efficiently managing rental properties while ensuring compliance with relevant laws and regulations. Q2: How do I choose the right letting agent for my property? Selecting the right letting agent is crucial for a successful and hassle-free rental experience. Start by researching reputable agents in your area, reading reviews, and asking for recommendations from friends or fellow landlords. Consider factors such as their experience, track record, fees, and the range of services they offer. It's also essential to meet with potential agents in person to discuss your requirements and assess their professionalism and communication skills. Q3: What are the benefits of using a letting agent? Letting agents provide numerous benefits for both landlords and tenants. For landlords, they offer expertise in marketing properties, screening tenants, handling paperwork, and managing day-to-day operations, ultimately saving time and reducing stress. Tenants benefit from having a professional point of contact for any issues or maintenance requests, as well as access to a wider selection of rental properties through the agent's network. Q4: How much does it cost to use a letting agent's services? The cost of using a letting agent's services can vary depending on factors such as the location, the level of service required, and the agent's fee structure. Typically, letting agents charge either a flat fee or a percentage of the monthly rent for their services. Landlords should carefully review the agent's fee schedule and consider the value provided before making a decision. Q5: Are letting agents regulated, and what protections do they offer? Yes, letting agents are regulated by various governing bodies, such as the Association of Residential Letting Agents (ARLA) or the National Association of Estate Agents (NAEA), which set standards of professionalism and conduct. Choosing a regulated agent provides landlords and tenants with additional peace of mind, as they adhere to strict codes of practice and offer client money protection schemes to safeguard funds. It's essential to verify an agent's accreditation and memberships before engaging their services. Course Curriculum Module 1-Introduction to Real Estate Introduction to Real Estate 00:00 Module 2- Dealing with Buyer's Dealing with Buyer's 00:00 Module 3- FROM REAL ESTATE BROKER TO REAL ESTATE PROFESSIONAL FROM REAL ESTATE BROKER TO REAL ESTATE PROFESSIONAL 00:00 Module 4- ON THE PROWL FOR HOT PROPERTIES! ON THE PROWL FOR HOT PROPERTIES! 00:00 Module 5- COMMON SELLING MISTAKES COMMON SELLING MISTAKES 00:00 Module 6-Financing Financing 00:00

Letting Agent
Delivered Online On Demand6 hours
£25

Diploma in Health and Social Care Management

By Training Tale

Diploma in Health and Social Care Management Course Online This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing health and social care management profession. With our help, take the first significant step toward reaching your full potential now. Our Diploma in Health and Social Care Management is designed to help you gain knowledge and basic professional employability skills in these fields. The Diploma in Health and Social Care Management Course will give information that will support your capacity to operate as successful management in the hospital or social care business. It also provides both theoretical and practical knowledge in health and social care professions. Professionals have designed this Diploma in Health and Social Care Management Course to help you learn fast and efficiently, at your own speed and convenience. Learning Outcomes After completing this Diploma in Health and Social Care Management Course, you will be able to: Describe the fundamentals of health and social care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social Care. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Why Choose Diploma in Health and Social Care Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health and Social Care Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Main Course: Diploma in Health and Social Care Management Free courses included with Diploma in Health and Social Care Management Course Course 01: Level 2 Certificate in Preparing to Work in Adult Social Care Course 02: Level 2 Youth Work Certificate [ Note: Free PDF certificate will provide as soon as completing the Diploma in Health and Social Care Management Course] Diploma in Health and Social Care Management Course Online Industry Experts Designed this Diploma in Health and Social Care Management Course into 13 detailed modules. Course Curriculum of Diploma in Health and Social Care Management Course Module 1: A Quick Overview of Health and Social Care Module 2: Understanding Healthcare Module 3: Understanding Social Care Module 4: The UK Health System Module 5: Care and Support Planning Module 6: Person-Centred Care Module 7: Communication in Health and Social care Module 8: Developing Effective Communication Skills Module 9: Developing Listening Skills Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Module 11: Responsibilities for Health and Safety Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care Assessment Method of Diploma in Health and Social Care Management Course After completing each module of the Diploma in Health and Social Care Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diploma in Health and Social Care Management Course After completing the MCQ/Assignment assessment for this Diploma in Health and Social Care Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Diploma in Health and Social Care Management Course Online The Diploma in Health and Social Care Management Course has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements Diploma in Health and Social Care Management Course Online Students who intend to enrol in this Diploma in Health and Social Care Management Course must meet the following requirements: Diploma in Health and Social Care Management: Good command of the English language Diploma in Health and Social Care Management: Must be vivacious and self-driven. Diploma in Health and Social Care Management: Basic computer knowledge Diploma in Health and Social Care Management: A minimum of 16 years of age is required. Career path Diploma in Health and Social Care Management Course Online Certificates Certificate of completion Digital certificate - Included

Diploma in Health and Social Care Management
Delivered Online On Demand30 hours
£12

Diploma in Leadership & Management

By Training Tale

***Diploma in Leadership & Management*** This Level 7 Leadership & Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills. Learning Outcomes After completing this Leadership & Management Course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Why Choose Diploma in Leadership & Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Leadership & Management Course. Leadership & Management Course developed by industry experts. Leadership & Management Course MCQ quiz after each module to assess your learning. Leadership & Management CourseAutomated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Leadership & Management Course course. ***Diploma in Leadership & Management*** Course 01: Diploma in Leadership & Management Course 02: Level 2 Diploma in Business Administration Course 03: Level 3 Business Administration ***Other Benefits of Diploma in Leadership & Management Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Understanding Management & Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management ---------------------------- Assessment Method After you have finished the Diploma in Leadership & Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Leadership & Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Leadership and Management Course is for anyone serious about their professional development. This Leadership and Management Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Diploma in Leadership & Management
Delivered Online On Demand26 hours
£12

Diploma in Operations Management

By Training Tale

Are you ready to advance your career in business management? With this exclusive Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Diploma in Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Level 7 Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose Level 7 Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Diploma in Operations Management Bundle Course << Course 01: Diploma in Operations Management Course 02: Level 7 Business Management Course Course 03: Level 2 Diploma in Business Administration >> Other Benefits of Diploma in Operations Management Bundle Course << Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Operations Management course] Curriculum of Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

Diploma in Operations Management
Delivered Online On Demand17 hours
£12

Healthcare Assistant

5.0(1)

By LearnDrive UK

Elevate your healthcare career with this comprehensive Healthcare Assistant course. From mastering patient care and infection control to understanding the NHS record management system, this course prepares you for a rewarding role in various healthcare settings.

Healthcare Assistant
Delivered Online On Demand1 hour
£5

Getting paid - telephone tactics for debt collection (In-House)

By The In House Training Company

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Getting paid - telephone tactics for debt collection (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry