4996 Communication Skills courses

Mindfulness is a state of mind that has the ability to pay attention in a particular way, on purpose, in the present moment. Meditation is also effective in decreasing depression, physical pain, emotional reactivity, and the reliance on unhealthy coping behaviors This Mindfulness at Work aims to teach core mindfulness skills while also exploring specific applications to the workplace setting. This course is about equipping you with a method to become more mindful, more purposeful, and more effective at work and beyond. You will explore the biological and psychological impact of stress, it helps to reduce stress, increase productivity and generally improve the performance of an organization's workforce. You will identify key mindfulness traits and how they relate to essential workplace skills, such as presence, emotional regulation, resilience, cognitive flexibility, and communication, all of which are critical skills for thriving at work. What you'll learn Integrate a daily mindfulness practice into your life. Build harmonious relationships in the workplace. Mindfully evaluate the attention you give to yourself and others. Practice techniques for skilful communication. Requirements There are no prerequisites for this course. And you do not need any materials to begin this course. What you do need to do is set aside quiet time. Turn of your cell phone and the ringer on your home phone. Wear loose, comfortable clothing comfortable for breathing deeply. Find a place to sit or lay down that is comfortable for you as this is a time for you to drop inside and focus on yourself. Carve out a minimum of 15 minutes to enjoy each section of the course-to watch the videos, practice the meditation and reflect afterwards in your mindfulness journal. Know that you will feel happier and more peaceful by participating in the course. Who this course is for: Anyone who wants to feel more at peace, get more done, have more success in your work, and create team play in your workplace. Mindfulness in the Workplace Introduction 00:01:00 The Practice of Standing Tall 00:02:00 Move and Relate with Confidence 00:03:00 Knowing What You Know 00:06:00 Send the Inner Critic Packing 00:06:00 Taking Input 00:06:00 Build Bridges, Not Walls 00:04:00 Appreciation Makes Your Team Flow 00:04:00 The Quality of Your Attention Matters 00:04:00 Acknowledgement Pumps Us Up! 00:04:00 Grounding Meditation 00:03:00 Conclusion 00:02:00

Description Whether you're planning a trip to Vietnam, or simply wish to communicate with Vietnamese friends, you will learn the tricks and tips needed to learn a language for life. The Level 2 Certificate in Vietnamese as Foreign Language is designed to teach you everyday Vietnamese in the shortest timeframe possible. This course will help to develop your listening, speaking, reading and writing skills using Vietnamese. Topics will center on everyday life activities. Useful Vietnamese characters will be taught through essential real-life topics. You will be able to identify the sounds and tones of Vietnamese, read, write in Vietnamese characters. At the end of the course, you will acquire Vietnamese characters and sentence structures for use in some basic daily-life communication.  What Will I Learn? Speak Vietnamese with locals Use very natural language that locals will easily understand Use a wide ranging vocabulary allowing you to speak about various topics Speak with a clear southern accent Requirements An online Vietnamese dictionary Note taking materials Who is the target audience? Students that have some background in Vietnamese or have studied the language at least a little before starting the course Students who have already completed the Academy course Learn to Speak Vietnamese Like a Native Introduction Introduction Learn to Speak Vietnamese for Life FREE 00:07:00 Useful Words and Phrases for Understanding How to talk about receiving, recognizing, and appearing 00:13:00 How to talk about appearing, discovering, and understanding 00:13:00 How to talk about being threatened and revenge 00:14:00 How to talk about intentions, discussions, and enthusiasm How to talk about intentions, plans, and alluding 00:13:00 How to talk about discussions, ideas, and opinions 00:15:00 How to talk about being offended, enthusiastic, or sympathizing 00:08:00 How to talk about performances, idioms, and the universe How to describe performances, addictions, and listening 00:10:00 How to use idioms and traditional phrases 00:08:00 How to talk about weapons, war, and the universe 00:08:00 How to talk about childhood, neighbors, and the good old days How to talk about your childhood, dreams, and never giving up 00:11:00 How to talk about your weight, being sore, and natural replies 00:14:00 How to talk about neighbors, the old days, and not wasting things 00:09:00 How to talk about blaming, pretending, and becoming How to talk about being nervous, blaming, and speaking with no accent 00:08:00 How to talk about exaggerating, pretending, and emphasizing 00:09:00 How to talk about being calm, angry, and becoming 00:04:00 Conclusion Conclusion Learn to Speak Vietnamese for Life 00:05:00

This The Basics of Body Language from TV's Human Lie Detector is designed for you whether you are a business owner, parent, spouse, employee, human resources director, teacher or student, this course will change the way you interact with those around you.  Through this course, you will learn both body language and lie detection. Learn how to spot those lies. You will learn: *How to read body language *How to be a human lie detector *How to read people *How to detect hidden emotions *How to spot lies. This course is based on scientifically backed research on the how to read people's nonverbal behavior. You will also learn the method to improvise your professional skills and relation in business advancement. You will get to know how to come out from that place where you are got stuck frequently. Overall, you will learn how to show you as a confident through your body language. What Will I Learn? Students on the course will discover tried and tested, as well as state of the art methods for interpreting and deciphering communication You will be able to establish a rapport with anyone, as well as understanding how to maintain a deep rapport Find out how to interpret hidden meanings that until now were invisible to you Spot when others are being deceptive with you Feel more confident in social situations Spot hidden emotions in others Requirements A desire to become a better communicator A desire to succeed A desire to learn A desire to improve the results in your life Who is the target audience? The techniques taught in this course are not only for use in business but can be used to improve relationships in family such as children Anyone who would like a much more effective way of communicating Introduction Introduction FREE 00:03:00 Why is body language important? 00:01:00 Who is this course for? 00:01:00 What will we learn? 00:01:00 Understanding the Mind / Body Link Leakage 00:01:00 Dispelling the myths 00:02:00 State management 00:01:00 Introduction to Sensory Acuity and Matching / Mirroring 00:02:00 Pace and lead 00:02:00 The Basics of Body Language Posture 00:04:00 Voice and language 00:04:00 Handshake 00:07:00 Eye contact 00:03:00 Feet position 00:01:00 Representation systems 00:02:00 Reading body language over the phone 00:01:00 Body language on a date 00:01:00 Anchoring 00:04:00 Micro-expressions 00:04:00 Deception Detection Deception detection - introduction 00:06:00 Types of lying 00:01:00 Telltale signs of deception 00:03:00 Famous examples of deception 00:02:00 Top tips for deception detection 00:02:00 Boosting Confidence & Questioning Beliefs Visual motor rehearsal 00:03:00 The framework of beliefs 00:05:00 Conclusion Conclusion 00:01:00 Course Certification

Digital Communication: Arduino Communication with SPI Protocol Course Overview Are you looking to begin your Arduino communication with SPI Bus career or want to develop more advanced skills in Arduino communication with SPI Bus? Then this digital communication: Arduino communication with SPI protocol online course will set you up with a solid foundation to become a confident microcontroller user and help you to develop your expertise in Arduino communication with SPI Bus. This digital communication: Arduino communication with SPI protocol online action with SPI protocol online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this digital communication: Arduino communication with SPI protocol online course will set you up with a solid foundation to become a confident microcontroller user and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a microcontroller user. The digital communication: Arduino communication with SPI protocol online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as microcontroller user. This comprehensive digital communication: Arduino communication with SPI protocol online course is the perfect way to kickstart your career in the field of Arduino communication with SPI Bus. This digital communication: Arduino communication with SPI protocol online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a microcontroller user or want to learn more skills on Arduino communication with SPI Bus but unsure of where to start, then this digital communication: Arduino communication with SPI protocol online course will set you up with a solid foundation to become a confident microcontroller user and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This digital communication: Arduino communication with SPI protocol online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive digital communication: Arduino communication with SPI protocol online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Arduino communication with SPI Bus. Entry Requirements There are no academic entry requirements for this digital communication: Arduino communication with SPI protocol online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This digital communication: Arduino communication with SPI protocol online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Introduction Who We Are What is SPI What is SPI SPI Working Principle Arduino SPI Pins Arduino SPI Pins SPI Library in Arduino SPI Library in Arduino Arduino to Arduino SPI Communication Circuit Design Arduino to Arduino SPI Communication Coding Master Coding Slave Download and Install Software Section Download and Install Proteus Software Download and Install Arduino Software Download and Install Circuit Design and Wiring Software Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Can you manage the care home efficiently and seamlessly? Learn how to manage a care home with effective rules and regulations and make your career path smooth with the CPD - accredited certificate. This Course at a Glance Get a brief introduction to care home management. Acquire teamwork principles. Understand Recruitment, selection and induction of staff. Learn how to achieve positive outcomes for service users. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Care Home Management Course Overview The care home management course provides guidelines and training to run the care home smoothly. Running a service organisation is something you must be skilled at managing, otherwise, you will end up losing your customers, who are the zest of your organisation. Thus this course will teach you all the necessary skills that need to be required before starting to manage a care home organisation. Overall this course will unveil all the methods and ways related to managing the care home. Additionally, employers, professional organisations, and academic institutions value the care home management course ccredited by CPD UK. For details, please visit the Learner FAQs on our website. Who should take this course? The care home management course is suitable for the following: The individual wishing to build a care home. The individual who is responsible for looking after the care home. People who have a care home. Any care home manager can do this course to increase their knowledge and skills. Learners who have an intense interest in learning care home management. Entry Requirements The care home management course requirements are the following:  You need a laptop or PC and a stable internet. Any previous qualifications are not required. You should find a quiet place during the class. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure.  The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction ● What Is A Care Home? ● When To Consider A Care Home? ● Understanding The Different Types Of Care Home ● Residential Homes ● Nursing Homes Leading and Managing a Care Home Team ● Teamwork ● Working Towards Objectives ● Importance Of Managing Team Performance Providing A Safe And Secure Environment ● Health And Safety ● What Are The Health And Safety Hazards In Care Homes? ● Approach To Health And Safety ● Managing Risks Safeguarding And Protecting Vulnerable Adults ● Forms Of Abuse ● What Is Safeguarding Adults And Why It Matters? ● The Aims Of Safeguarding Adults ● Six Principles Of Safeguarding Promoting Effective Communication ● What Is Communication In Health And Social Care? ● Types Of Communication In Health And Social Care ● How To Promote Good Communication In Health And Social Care? ● Look For Other Social Cues ● Barriers To Communication In Healthcare Leading A Person-Centred Approach To Care ● Personalised Care And Support Planning ● What Are The Benefits To Personalised Care And Support Planning? ● Personalised Care And Support Plans ● The Key Features Of A A Personalised Care And Support Achieving positive outcomes for service users ● Improving Personal Health And Wellbeing ● Why Is Equality And Diversity In Care Homes Important? ● How Can You Promote Equality And Diversity In Care Homes? ● The Equality Act 2010 ● Code Of Conduct Financial Management in Care Homes ● What Is Budgeting? ● What Is Financial Planning? ● What To Do If You're Behind Budget ● Managing Staff Hours / Vacancies / Use Of Agency And The Budget ● Effective Financial Management Strategies Quality Assurance and Continuous Improvement ● Reasons For Making Improvements ● Recognising The Need To Make Care Home Improvements ● How To Make Care Home Improvements? ● Care Home Leadership Mindset Effective Leadership and Decision-Making ● What are Leadership Styles? ● Common Leadership Styles ● Decision-making process ● What is the difference between problem solving and decision-making? ● Steps for an effective decision-making process ● Managing conflict ● Identifying the signs of conflict ● Conflict resolution checklist End-of-Life Care and Bereavement Support ● Palliative Care ● End Of Life Care In A Care Home ● Checklist For Owners And Managers ● Bereavement, Grief And Loss Conclusion Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs Why should I do this care home management course? You should do this course as this course will help you understand how to run a service organisation without facing any unwanted issues. It will also help you understand how a care home works compared to other service provider organisations. Can I run a care home organisation without any university degree? Yes, you can. You do not have to acquire any university degree to set up or build an organisation. You may require skills and experience. You can get the skills through this course; experiences will be acquired over time. Can I talk to someone before starting this course? Yes, you can. Our customer service is open 24/7. You reach us anytime from anywhere. You will get all the contact details here:https://lead-academy.org/contact-us. Do I have to sit for an on-site exam for this course? No. This course is entirely remote. However, you must attain an online MCQ exam to test your learning. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to continuously improve and update their skills within their professional field. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have been providing online courses for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases.

Interface Design: USB Interfacing with PIC Microcontroller Training Online Overview Are you looking to begin your USB interfacing career or want to develop more advanced skills in USB interfacing? Then this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and help you to develop your expertise in USB interfacing. This interface design: USB interfacing with PIC microcontroller training online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a computer programmer or engineer. The interface design: USB interfacing with PIC microcontroller training online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a computer programmer or engineer. This comprehensive interface design: USB interfacing with PIC microcontroller training online course is the perfect way to kickstart your career in the field of USB interfacing. This interface design: USB interfacing with PIC microcontroller training online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a computer programmer or engineer or want to learn more skills on USB interfacing but unsure of where to start, then this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This interface design: USB interfacing with PIC microcontroller training online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive interface design: USB interfacing with PIC microcontroller training online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of USB interfacing. Entry Requirements There are no academic entry requirements for this interface design: USB interfacing with PIC microcontroller training online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This interface design: USB interfacing with PIC microcontroller training online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction & Getting Started Introduction Who We Are. Introduction to the USB World Hardware and Software Requirements Hardware and Software Requirements Advantages of USB Communication Advantages of USB Communication USB (Universal Serial Bus) USB Pin-out Port Wiring USB Transfer speeds USB Device Classes Descriptors Introduction to Descriptors Creating a descriptor file in MikroC Creating a descriptor file in MikroC - Practical USB Libraries & Functions USB Libraries HID Enable USB RAM USB Functions Circuit Design Circuit Design for First Example USB Programming First USB Coding Example Virtual USB Port Installing the Virtual USB Port Feature to enable Simulation First Example Send and Receive Data First Example Send and Receive Data Second Example Send Characters and Check the Incoming Data Second Example Send Characters and Check the incoming Data Third Example Turn Leds on and off Via USB Third Example Turn Leds on and off via USB Forth Example Reading Input - Button Press Forth Example Reading Input - Button Press Drivers, Connection Burning the Code to PIC using A Programmer MikroC and Ql2006 Right Configuration for the Code file Device Drivers for USB Interfacing With PIC Microcontroller DEVICE DRIVERS FOR USB interfacing with pic microcontroller USB Interfacing Second Example Led Lighting USB Interfacing second Example Led Lighting Practical Circuit Assembly Practical Circuit Assembly Download and Install Software Section Download and Install MikroC Pro Download And Install Proteus Software Free Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Learn the Etiquacy to seal a Business deal Unprofessional behavior could lose you business. But you can stop that from happening by signing up for this course to learn the proper business etiquette. Business etiquette is the set of appropriate manners practised by professionals in the business Industry. As times change, so do social norms for personal and professional behavior, but that doesn't mean basic etiquette doesn't matter. Performance and quality are important, too, of course, but not exclusively. You may sometimes forget that business is about people. There is no shortage of competent and reliable people in the business world and manners can make the difference. Take the basic example of a simple handshake. Not only does this simple gesture demonstrate that you're polite, confident and approachable, it also sets the tone for any potential future professional relationship. If you are interested in learning more about business manners, then register now for this course and start your professional career through learning business etiquette. Course Highlights Advanced Diploma in Business Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Advanced Diploma in Business Etiquette into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Advanced Diploma in Business Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Advanced Diploma in Business Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Diploma in Business Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Etiquette Basics BUSINESS ETIQUETTE UK & CHINA 01:00:00 THE AMERICAN BUSINESSMAN 01:00:00 IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION 01:30:00 PUTTING COURTESY INTO BUSINESS 01:30:00 PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE 01:30:00 TABLE MANNERS 01:30:00 TELEPHONES AND FRONT DOORS 01:30:00 TRAVELING AND SELLING 01:30:00 THE BUSINESS OF WRITING 01:30:00 DIFFERENCE BETWEEN MORALS AND MANNERS 01:30:00 'BIG BUSINESS' 01:30:00 DEPARTMENT STORE 01:30:00 A WHILE WITH A TRAVELING MAN 01:30:00 TABLES FOR TWO OR MORE 01:30:00 LADIES FIRST? 01:30:00 Corporate Business Etiquette Module One - Getting Started 00:30:00 Module Two - Understanding Etiquette 01:00:00 Module Three - Networking for Success 01:00:00 Module Four - The Meet and Greet 00:30:00 Module Five - The Dining in Style 00:30:00 Module Six - Eating Out 00:30:00 Module Seven - Business Email Etiquette 01:00:00 Module Eight - Phone Etiquette 01:00:00 Module Nine - The Written Letter 01:00:00 Module Ten - Dressing for Success 01:00:00 Module Eleven - International Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Business Etiquette 00:30:00 Final Exam Final Exam- Advanced Diploma in Business Etiquette 00:30:00

What Will I Learn? Understand how projects work and be able to control your project process Deploy some of the main ways to avoid budget and schedule over-runs Define your project precisely, for your benefit and everyone else's Establish a clear scope, so you can combat the dreaded 'scope creep' Deal effectively with supporters, critics and bystanders Create time scales on getting the job done using milestone planning Be able to use the world's favourite project planning tool: the Gantt chart Achieve fair and effective allocation of project responsibilities Get the most from your team: motivation, collaboration and communication Predict problems and plan your responses Be able to assess which risks to deal with first Assess which risks to deal with first Apply all six strategies for action on risks available to use Stay in control when people change their minds Deliver your project on budget, on target, and on time Complete the three key tasks to finally close down your project Requirements You won't need any software or materials other than your preferred note-taking device (pen & paper, Evernote or OneNote, or anything in between. You can even use Udemy's built-in note-taking tools (which are private to you). If you have n experience of projects at all, that is absolutely fine. If you do have experience, bring it with you as you watch the videos. If you don't, bring your common sense. Description If you are new to project management, then this Project Management Certificate Course for Manager provides you all the fundamental information of project management that enables you to deliver a project on time, on a budget, and to requirement. Project management is an indispensable component of business life. In order to achieve benefit for both your career and your organization relies on good project management skills and abilities. This course confers you the practical tools, techniques and advice you need for managing a project efficiently. Understand project management fundamentals along with project definition and planning stages, project delivery stage and closure stage so that you get set up to succeed. What will I get? You will get over two and a half hours of high quality video - not just a PowerPoint with a voice over. It is based on Mike's best selling three-hour live seminar and contains over two and a half hours of video, and a wealth of additional templates for you to download and adapt to your work. These will help you to manage your projects practically, for greater control and more success. If you want to deliver your next project on time, on budget and to specification, you can't afford not to take this course. What people say about Mike's live seminar... 'This did what it said on the box - a great deal of practical ideas for planning and managing tasks, along with understanding of key principles for successful delivery' Andrea Duncan, PDP Co-ordinator - University of Northampton 'One of the best seminars I've attended in the last 17 years. Enjoyable practical and useful. I would highly recommend this course' Diane Massey - DSM Legal Solicitors 'If you've never had formal training in project management - you'll learn a huge amount about processes and the secrets to succeeding in your projects' Paul Foxall, Senior Project Officer - Sandwell MBC 'Excellent seminar. I have been on previous project management course. This one seemed very different and much better due to brilliant examples Mike gave.' Emma Oliver, Marketecture 'Excellent content, clearly delivered. Really enjoyed Mike's course and found it exceptionally useful.' Nick Osborn, Fenland RP Ltd 'Very useful. Many excellent strategies to help guide project managers.' Rob Simpson, Basis (Registration) Ltd 'A great overall introduction to project management. I learnt a lot and have a lot I can start to implement tomorrow!' Catherine Mendham, Content Consultants 'Very practical, very useful. Gives confidence in knowing what is important and what is not. Mike is a very engaging speaker.' Louisa Davison, Secret Agent Marketing 'An excellent introduction and a reminder of some of the fundamentals of project management.' Chris Price, Pulse PM Ltd Dr Mike Clayton Mike is on of the UK's leading project delivery experts. He has many years experience of managing projects and integrating change in many companies of varying sizes. Mike has had key roles in managing multi-million pound projects for Vodafone, General Motors, BAA and Transport for London. Organisations of all sizes have benefited from his skills in integrating complex change. You will get real results as his highly practical approach simplifies complex ideas. Mike also has over 20 years' experience of training project managers, throughout the UK and in Europe and the US. He is the author of thirteen top-selling business, management, and personal effectiveness books, including four on project management topics: How to Manage a Great Project On budget. On target. On time. (Pearson, 2014) The Influence Agenda A systematic approach to aligning stakeholders in times of change (Palgrave Macmillan, 2014) Brilliant Project Leader What the best project leaders know, do and say to get results, every time (Pearson, 2012) Risk Happens! Managing risk and avoiding failure in business projects (Marshall Cavendish, 2011) Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you a real sense of understanding and being in control of your project, then just ask me for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to gain control of your projects straight away. Who is the target audience? new and want-to-be project managers project managers who have had no formal training and who want to start to formalise what you have learned on the job beginners and also for intermediates with a few projects under your belt managers and professionals who are starting to need to deliver projects as a part of your day-to-day responsibilities This course will give you a great legup if you need to get involved in your first project... in any capacity Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Project Management Fundamentals: Know the Principles and Get it Right What is a Project? FREE 00:04:00 The Four Stage Project Lifecycle 00:08:00 Project Stages and Boundaries 00:08:00 One Reason why Projects go Wrong 00:05:00 Terminology used in the Project Stages 00:05:00 More on Project Gateways / Stage Gates 00:02:00 Project Definition Stage: The Vital Foundation to Your Success Define your Project: Goals and Objectives 00:10:00 Understanding Project Scope 00:06:00 Dealing with Scope Creep FREE 00:06:00 Project Definition: Summary 00:03:00 Project Planning Stage: Failing to Plan = Planning to Fail The Book of the Plan 00:05:00 The Stakeholder Engagement Process 00:04:00 Stakeholder Analysis 00:06:00 Milestones are your Best Friends 00:08:00 The Work Breakdown Structure 00:08:00 The Gantt Chart 00:06:00 Tools for Creating a Gantt Chart 00:04:00 The Linear Responsibility Chart (LRC) aka The RACI Chart 00:09:00 The Risk Management Process FREE 00:04:00 Risk Analysis 00:08:00 The Six Strategies for Managing Risks 00:09:00 The Risk Register (or Risk Log) 00:06:00 Project Delivery Stage: Don't you Love it When a Plan Comes Together! The Four Essentials of Leading your Team 00:07:00 Project Delivery - The Three Key Cycles 00:12:00 Project Closure Stage: Deep Sigh - You're Nearly Done Closing your Project in an Orderly Manner 00:08:00 Closing Words 00:01:00

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Negotiation is the key to any organizations success. No business can survive without beneficial contracts. Within any organization, negotiation skills can prompt your professional success. Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential.This course will explain the negotiation process in detail providing the students with the negotiation skills and strategies they need to succeed in today's challenging commercial environment. Who is this course for? A businessman. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Advanced Negotiation Skills course would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Basics How to Negotiate With Your Landlord About Problems 00:30:00 How to Negotiate With Your Family Members, and Keep the Peace 00:30:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 00:30:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 00:30:00 How to make negotiating a habit 00:15:00 How to avoid negotiating too much 00:30:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 00:30:00 How to ask for better benefits, how to negotiate 00:30:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 00:30:00 How to avoid raising your voice when negotiating a problem 00:15:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 00:30:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:15:00 How to negotiate when opening a new investment account 00:15:00 Developing Negotiation Skills Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Negotiation Skills Certificate- Activities 00:00:00 Handling Objections & How to Negotiate Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Handling Sales Objections & Negotiating Course- Activities 00:00:00 Mock Exam Mock Exam- Advanced Negotiation Skills Course 00:30:00 Final Exam Final Exam- Advanced Negotiation Skills Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00