6456 Communication Skills courses

Project Leadership Skills To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Project Leadership Skills (In-Person) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Join our Travel Agency course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Travel Agency course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Travel Agency course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Travel Agency. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Travel Agency course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Travel Agency is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Travel Agency course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Travel Agency Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Travel Agency Module 01: Introduction to Travel and Tourism 00:13:00 Module 02: Tourism Products and Services 00:13:00 Module 03: Tour Operating and Travel Retailing 00:14:00 Module 04: Marketing in Travel and Tourism 00:10:00 Module 05: Developing Communication Skills 00:12:00 Module 06: Customer Service and Satisfaction 00:08:00 Module 07: Customer Relationship Management (CRM) 00:14:00 Module 08: Human Resource Management in Travel Industry 00:13:00 Module 09: Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure 00:14:00 Module 11: Sustainable Tourism 00:10:00 Module 12: Public Awareness Campaigns 00:11:00

Overview This comprehensive course on Career Development Training: Copywriting Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Career Development Training: Copywriting Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Career Development Training: Copywriting Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Career Development Training: Copywriting Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 33 lectures • 02:04:00 total length •Lesson 01: How to Find Your Niche: 00:04:00 •Lesson 02: How to Find a Niche Market: A Step-By-Step Guide: 00:04:00 •Lesson 03: The Advantages of Having a Niche Market: 00:04:00 •Lesson 04: 5 Ways to Research Your Potential Customers: 00:03:00 •Lesson 05: 5 Simple Steps To Find Your Niche Market: 00:04:00 •Lesson 06: Ways to Narrow Down Your Niche Market: 00:03:00 •Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful: 00:04:00 •Lesson 02: The Importance of Written Communication Skills: 00:04:00 •Lesson 03: 5 Reasons why Feedback may be the Most Important: 00:04:00 •Lesson 04: What Copywriting Certification Programs Can Teach You: 00:04:00 •Lesson 05: 8 Online Tools That Will Improve Your Writing: 00:03:00 •Lesson 06: Why Should You Network?: 00:04:00 •Lesson 07: Why New Writers Should Enter Writing Competitions: 00:03:00 •Lesson 01: How To Get The Most Out Of Customer Polls And Surveys: 00:04:00 •Lesson 02: How to Identify a Target Demographic: 00:04:00 •Lesson 03: Learn Your Customers Habits: 00:03:00 •Lesson 04: 11 Ways to Provide Great Customer Service: 00:03:00 •Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers: 00:04:00 •Lesson 01: The Easiest Way to Build Your Business Through Referrals: 00:04:00 •Lesson 02: What is a Paid Online Advertising Strategy?: 00:03:00 •Lesson 03: What Is a Portfolio Website and Why You Need It?: 00:04:00 •Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement: 00:03:00 •Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use: 00:03:00 •Lesson 01: Break into the Self-Improvement Market: 00:04:00 •Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies: 00:04:00 •Lesson 03: Health Copywriting- Working to Improve People's Lives: 00:06:00 •Lesson 04: Financial Services: 00:04:00 •Lesson 05: Christian Market - Writing for a Higher Purpose: 00:04:00 •Lesson 01: Choose Your Own Working Hours: 00:05:00 •Lesson 02: The Newbie's Guide to Making the Most of Remote Work: 00:04:00 •Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career: 00:03:00 •Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets: 00:04:00 •Lesson 05: Potential to Earn Higher than Average Income: 00:03:00

CPD Certified | 8-in-1 Premium Diploma | 1 Free PDF Certificate | Updated Lesson Plan | Tutor Support

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Understand more about mindfulness and how to use it to develop your resilience and wellbeing. Learn the ability to pay attention to the present moment without judgement and use this skill in the volatile, uncertain, complex and ambiguous wo work.

Level 6 NVQ Diploma in Construction Site Management

There are a lot of interesting jobs available right now in the job market. One of them is Compliance management. Moreover, if you search for a demanding job in the UK, you will always find compliance management as one of them. The salary range for this post increases by 4% from year to year. Upon noticing the demand for this job, we carefully created a Compliance Manager course that will help you adopt the knowledge and skills required for this post. So, equip yourself with those skills, such as - managing risk, maintaining contact law, dealing with employees, identifying fraud and creating awareness towards money laundering and many more. To give you a clearer picture of these topics we created some easy-to-digest modules to help you increase your knowledge and expertise about compliance management. Enrol in our course to gain the knowledge and expertise you need to establish yourself as one of your organisation's most promising compliance managers. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Training of Compliance Officer Level 3 Course 02: Paralegal Course 03: Risk Management Level 7 Course 04: Employment Law Level 3 Course 05: Contract Law UK Level 3 Course 06: Workplace Confidentiality Course 07: GDPR Data Protection Level 5 Course 08: Internal Audit Training Diploma Course 09: Financial Investigator Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Workplace Safety Course Learning Outcomes: After completing this Compliance Manager course, learners will be able to: Learn about the role and responsibility of the Compliance Officer Understand how paralegals carry out research, prepare legal documents and give legal advice to clients Know more about risk management and how to prevent risks Get acquainted with employment and contract law in the UK Improve your workplace confidentiality after completing this course Deepen your idea about Fraud Management & Anti Money Laundering Awareness Thus, without further ado, sign up for our Compliance management course and boost your confidence to shine in your respective field. Benefits you'll get choosing Apex Learning for this Compliance Manager: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. This exclusive Compliance manager course is created for those who want to kick start their career in the relevant field. This course will add extra value and experience to their career. Pertinent skills that can be gained from this course will allow you to hunt for jobs in different positions as well. So, grasp this golden opportunity to shine by joining our Compliance management course. Curriculum of the Bundle Course 01: Training of Compliance Officer Level 3 Module 01: Introduction Module 02: Compliance Management System Module 03: Basic Elements of Effective Compliance Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Introduction to Risk and Basic Risk Types Module 07: Further Risk Types Module 08: Introduction to Risk Management Module 09: Risk Management Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Management Course 02: Paralegal Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Risk Management Level 7 Module 01: Introduction to Risk Management Module 02: Risk and Types of Risk Module 03: Benefits of Risk Management Module 04: Enterprise Risk Management Module 05: Risk Management Process Module 06: Risk Analysis & Assessment Module 07: The Risk Evaluation Process Module 08: Managing Financial Risks Module 09: The Fundamentals of Operational Risk Management Module 10: Managing Technology Risks Module 11: Managing Legal & Political Risk Module 12: Environmental Risk Assessment Module 13: Risk Assessment at Workplace Module 14: Market & Social Risk Assessment Module 15: Preparing Risk Management Plan: Step by Step Course 04: Employment Law Level 3 Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Course 05: Contract Law UK Level 3 Module 01: Introduction to UK Laws Module 02: Ministry of Justice Module 03: Agreements and Contractual Intention Module 04: Considerations and Capacities of Contact Laws Module 05: Terms within a Contract Module 06: Misinterpretations and Mistakes Module 07: Consumer Protection Module 08: Privity of Contract Module 09: Insurance Contract Laws Module 10: Contracts for Employees Module 11: Considerations in International Trade Contracts Module 12: Laws and Regulations for International Trade Module 13: Remedies for Any Contract Breach Course 06: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 07: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 08: Internal Audit Training Diploma Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Auditor Course 09: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 11: Workplace Safety Course Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is available for everyone. Nevertheless, if you want to launch your career or grab the next promotion then this course is highly recommended to you. Requirements Get a smart device with stable internet connectivity and you are all ready to start your learning journey. Nothing else is required. Career path After gaining the expertise from this Compliance Manager course, you will be able to pursue your career in the following positions: Compliance manager Human resource manager Risk manager Fraud Investigator Healthcare compliance officer The average salary for the following positions is between £40,000 - £50,000 per annum In the UK Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Training of Compliance Officer Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.