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4996 Communication Skills courses

Diploma in Negotiating Skills

By iStudy UK

Negotiation is a skill that can be learned by putting some simple techniques into practice. During your life, you will come across many situations that will put your negotiation skills to the test. Whether buying a house or land, considering contracts for your business, or discussing your salary with your boss, your success in these activities is highly dependent on your ability to negotiate. Enrol in this negotiation course today, and learn to negotiate masterfully, to give yourself a considerably better chance of personal and financial success. You will be acquainted with everything you need to know about negotiation, from preparing and planning, creating win/win situations, and ending the deal having got a brilliant price. Course Highlights Diploma in Negotiating Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Negotiating Skills into 31 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 5 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Negotiating Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Negotiating Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Negotiating Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. How to Negotiate With Your Landlord About Problems FREE 01:00:00 How to Negotiate With Your Family Members, and Keep the Peace FREE 01:00:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 01:00:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 01:00:00 How to make negotiating a habit 00:30:00 How to avoid negotiating too much 01:00:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 01:00:00 How to ask for better benefits, how to negotiate 01:00:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 01:00:00 How to avoid raising your voice when negotiating a problem 00:30:00 How to be a leader with better negotiation skills 02:00:00 Three methods of getting someone to do what you want S10 02:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 01:00:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:30:00 How to negotiate when opening a new investment account 01:00:00 Mock Exam Mock Exam- Diploma in Negotiating Skills 00:20:00 Final Exam Final Exam- Diploma in Negotiating Skills 00:20:00

Diploma in Negotiating Skills
Delivered Online On Demand29 hours
£25

Level 7 Diploma in PR : Public Relation

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! There's an old saying: 'Advertising is what you pay for; publicity is what you pray for.' It's time for you to stop praying for publicity and learn the skills needed to build, maintain and manage the reputation of your clients using all forms of media and communication. This Advanced Diploma in Public Relation at QLS Level 7 course is Endorsed by The Quality Licence Scheme Accredited by CPDQS (with 200 CPD points) You will learn everything from the basics of working as a public relations officer to handling PR crises like a pro. Each lesson is structured, and the course is made in a way that answers all your Public Relation related questions. You will get everything you need all in one place. Learning Outcome of this PR : Public Relation course: Grasp the core concepts of public relations Learn about the PR techniques like storytelling, public speaking, body language etc Develop the skills to manage a culturally diverse team Build the expertise for crisis management and handling defamation issues Understand the techniques of perforation evaluation and performance reporting Start your learning journey with this Level 7 Diploma in PR: Public Relation course straight away and take a step forward in securing a better future! The course is entertaining and packed with step-by-step lessons on: Module 01: Introduction Provides an overview of public relations, its importance, and the role it plays in organizational success. Module 02: Concepts Explores fundamental PR concepts, including communication strategies and media relations. Module 03: Management and Organisation of Public Relations Covers the structure, management, and organization of PR departments and agencies. Module 04: Public Relations Tactics and Research Focuses on various PR tactics and the importance of research in developing effective strategies. Module 05: Major Fields of PR Practice Part I Introduces key areas of PR practice, such as media relations and corporate communications. Module 06: Major Fields of PR Practice Part II Continues exploring major PR fields, including crisis management and community relations. Module 07: Social Media and PR Examines the role of social media in PR and strategies for effective online engagement. Module 08: Public Speaking Teaches essential public speaking skills for delivering impactful and persuasive messages. Module 09: Power of Storytelling Explores the importance of storytelling in PR to create compelling and relatable narratives. Module 10: Becoming an Influencer Focuses on building personal influence and leveraging it for PR success. Module 11: Importance of Body Language Covers how body language can impact communication and perception in PR. Module 12: Implementing CSR Discusses the role of corporate social responsibility (CSR) in PR and its implementation. Module 13: Performance Evaluation and Performance Reporting Explains methods for evaluating PR performance and reporting results to stakeholders. Module 14: Introduction to Cross-Cultural Awareness Introduces the basics of cross-cultural awareness and its importance in global PR. Module 15: Cross-Cultural Communication Teaches effective communication strategies for engaging with diverse cultural groups. Module 16: Corporate Cross-Cultural Awareness Focuses on building cross-cultural awareness within corporate settings for better PR practices. Module 17: Cultural Values Explores different cultural values and how they influence communication and PR strategies. Module 18: Working with and Managing a Culturally Diverse Team Covers best practices for managing and collaborating with culturally diverse teams. Module 19: Defamation Explains the legal aspects of defamation and how to manage and prevent reputational damage. Module 20: Crisis Management Teaches strategies for managing PR crises and maintaining organizational reputation. Module 21: Media Regulatory Bodies Provides an overview of media regulatory bodies and their impact on PR practices. Module 22: Ethics & Professionalism in Public Relations Discusses ethical considerations and professional standards in the PR industry. Module 23: Decision-Making with Critical Thinking Enhances decision-making skills using critical thinking techniques for effective PR strategies. Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Advanced Diploma in Public Relation at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 01 - Introduction 12:45 1: Introduction to Public Relations Preview 12:45 Module 02 - Concepts 14:29 2: Concepts of Public Relations 14:29 Module 03- Management and Organisation of Public Relations 10:21 3: Management and Organisation of Public Relations 10:21 Module 04 - Public Relations Tactics and Research 16:35 4: Public Relations Tactics and Research 16:35 Module 05 - Major Fields of PR Practice Part I 14:09 5: Major Fields of Public Relations Practice Part I 14:09 Module 06 - Major Fields of PR Practice Part II 14:25 6: Major Fields of Public Relations Practice Part II 14:25 Module 07: Social Media and PR 13:22 7: Social Media and PR 13:22 Module 08: Public Speaking 12:35 8: Public Speaking 12:35 Module 09: Power of Storytelling 21:27 9: Power of Storytelling 21:27 Module 10: Becoming an Influencer 14:16 10: Becoming an Influencer 14:16 Module 11: Importance of Body Language 10:49 11: Importance of Body Language 10:49 Module 12: Implementing CSR 11:37 12: Implementing CSR 11:37 Module 13: Performance Evaluation and Performance Reporting 09:29 13: Performance Evaluation and Performance Reporting 09:29 Module 14: Introduction to Cross-Cultural Awareness 06:51 14: Introduction to Cross-Cultural Awareness 06:51 Module 15: Cross-Cultural Communication 07:24 15: Cross-Cultural Communication 07:24 Module 16: Corporate Cross-Cultural Awareness 07:09 16: Corporate Cross-Cultural Awareness 07:09 Module 17: Cultural Values 06:42 17: Cultural Values 06:42 Module 18: Working with and Managing a Culturally Diverse Team 06:59 18: Working with and Managing a Culturally Diverse Team 06:59 Module 19: Defamation 10:57 19: Defamation 10:57 Module 20: Crisis Management 19:14 20: Crisis Management 19:14 Module 21: Media Regulatory Bodies 19:12 21: Media Regulatory Bodies 19:12 Module 22: Ethics & Professionalism in Public Relations 09:02 22: Ethics & Professionalism in Public Relations 09:02 Module 23: Decision Making with Critical Thinking 14:28 23: Decision Making with Critical Thinking 14:28 Assessment 03:00 24: ASSIGNMENT ON - ADVANCED DIPLOMA IN PUBLIC RELATION AT QLS LEVEL 7 03:00 Order Your Certificate 02:00 25: Order Your CPD Certificate 01:00 26: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This PR : Public Relation course is designed for Anyone with an interest in public relations Individuals who wish to elevate their resume with a valuable skill set Job seekers aspiring to secure a career in the relevant industry Exciting professionals who wish to polish their PR skills Requirements You will not need any prior background or expertise to enrol in this course. Career path Content Creation. Media Relations. Social Media Community. Community Relations. Financial Communications. Spokesperson. Reputation Management. Crisis Management. The average salary for Public Relations jobs is £22,000 to £50,000 per year in the United Kingdom. Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate of completion Digital certificate - £10 Public RelationAdvanced Diploma in Public Relation at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After completing the Advanced Diploma in Public Relation at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery

Level 7 Diploma in PR : Public Relation
Delivered Online On Demand4 hours 48 minutes
£12

Phone-Based Customer Service

5.0(1)

By Course Gate

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service
Delivered Online On Demand5 hours 21 minutes
£11.99

Critical Thinking in Young Children

By The Teachers Training

Foster critical thinking skills in young children with our specialized course. Explore innovative strategies and activities designed to nurture analytical thinking, problem-solving, and decision-making abilities from an early age. Whether you're a parent, educator, or childcare professional, this course equips you with the tools to support children's cognitive development and prepare them for success in an increasingly complex world. Enroll now to empower young minds and lay the foundation for lifelong learning.

Critical Thinking in Young Children
Delivered Online On Demand2 hours
£15

Telesales Executive Training: Excellence in Sales Communication

4.5(3)

By Studyhub UK

Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00

Telesales Executive Training: Excellence in Sales Communication
Delivered Online On Demand2 hours 13 minutes
£10.99

Mastering Persuasive Communication for Sales

By Compete High

🌟 Unlock the Power of Persuasion and Elevate Your Sales Game! 🌟   🚀 Are you ready to revolutionize your sales approach and achieve unparalleled success? Welcome to 'Mastering Persuasive Communication for Sales' - your gateway to becoming a persuasive sales powerhouse! 🚀   🔥 Imagine having the ability to captivate your audience effortlessly, compelling them to say 'Yes!' at every turn. This comprehensive online course is meticulously crafted to equip you with the indispensable skills needed to become a persuasive maestro in the realm of sales.   🎯 Here's what awaits you on this transformational journey: 💡 Proven Strategies: Gain exclusive access to battle-tested techniques and strategies employed by top sales professionals worldwide. Learn how to craft compelling narratives, leverage psychological triggers, and master the art of persuasion to influence decisions effectively.   🔑 Communication Mastery: Discover the keys to unlocking the secrets of effective communication. From honing your body language to perfecting your tone and words, you'll learn how to create an irresistible magnetism in every interaction.   📈 Sales Psychology Unveiled: Delve into the psychology behind customer behavior and decision-making processes. Understand the core principles that drive buying decisions, enabling you to anticipate needs and guide prospects seamlessly through the sales funnel.   🌐 Online & Offline Mastery: Whether you're engaging face-to-face or navigating the digital landscape, this course covers both online and offline persuasive communication techniques, ensuring you're equipped for any sales scenario.   🏆 Real-World Applications: Put theory into action with practical exercises, role-playing scenarios, and case studies that simulate real-world sales situations. Sharpen your skills in a risk-free environment and gain the confidence to excel in any sales conversation.   🎓 Expert Guidance: Led by industry experts with a wealth of experience in sales and communication, this course provides unparalleled guidance, offering insights and tips that can only be gained from years of successful practice.   📈 Elevate your sales game and skyrocket your success! Enroll now in 'Mastering Persuasive Communication for Sales' and unlock the doors to a whole new level of sales prowess. Your journey towards becoming a persuasive communication virtuoso begins today! 🚀💼 Course Curriculum INTRODUCTION Introduction 00:00 My Story 00:00 SALES SCRIPTING TACTICS AND STRATEGIES Embracing Sales 00:00 Embrace Sales Scripting 00:00 The 7 Step Script Writing Formula 00:00 The 5 Laundry Lists - Part 1 00:00 The 5 laundry lists - Part 2 00:00 Sales Scripting Techniques - Part 1 00:00 Sales Scripting Techniques - Part 2 00:00 CONCLUSION Scripting Best Practices and Conclusion 00:00

Mastering Persuasive Communication for Sales
Delivered Online On Demand1 hour
£25

IT Skills for Teachers

By The Teachers Training

This course equips educators with the knowledge and confidence to harness technology in the classroom. Learn how to integrate digital tools, navigate online resources, troubleshoot common issues, and keep student data safe. Enhance your teaching practices, improve student engagement, and prepare for the future of education with essential IT skills.

IT Skills for Teachers
Delivered Online On Demand3 hours
£15

Classroom Management Course

By The Teachers Training

Learn effective strategies for creating a structured and positive learning environment in your classroom. Learn strategies to create a positive learning environment, manage student behavior, and maximize engagement. Enrol now to enhance your teaching skills and foster a productive classroom dynamic.

Classroom Management Course
Delivered Online On Demand2 hours
£15

Classroom Management Training for Teachers

By The Teachers Training

Empower educators with effective Classroom Management Training for Teachers. Enhance skills in creating positive learning environments, managing student behavior, and fostering engagement. Enroll now to cultivate a more productive and harmonious classroom experience for both teachers and students.

Classroom Management Training for Teachers
Delivered Online On Demand2 hours
£15

Sports Coaching for PE Teachers

By The Teachers Training

Elevate your coaching skills with our Sports Coaching for PE Teachers course. Gain expertise in teaching various sports, developing training programs, and fostering athletic excellence. Empower yourself to inspire students and enhance physical education curriculums. Enrol now to take your PE teaching to the next level.

Sports Coaching for PE Teachers
Delivered Online On Demand8 hours
£15