6361 Communication Skills courses

The Environmental Studies & Public Policy Course offers a deep dive into the pressing issues at the intersection of the environment and public governance. Designed for those with a keen interest in policy development, the course explores how environmental challenges shape political landscapes, influencing decision-making at every level of society. Students will gain valuable insights into how policies can promote sustainability and tackle the most urgent environmental issues facing our planet today. Through a detailed analysis of global and local case studies, learners will engage with various environmental policies and the decision-making processes behind them. From climate change to biodiversity, the course provides a critical understanding of how policy frameworks are crafted and implemented. Perfect for those aiming to make informed contributions to environmental policy, it equips students with the necessary knowledge to engage in thoughtful discourse and contribute to shaping the future of public policy in the context of environmental sustainability. Key Features: CPD QS Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Public Health Module 1: Introduction to Public Health Module 2: Principles of Public Health Module 3: Understanding Epidemiology Module 4: Disease Control Module 5: Understanding Measures of Disease Frequency Module 6: Maternity and Childbirth Module 7: Environment and Public Health Module 8: Health System and Policy Module 9: Public Health and Ethics Public Administration Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Crisis management Module 05: Meeting Management Module 06: Project Management Module 07: Risk Management Module 08: Team Work Team Building Module 09: Performance Management Module 10: Critical Thinking Implications for Leadership Module 11: Effective Time Management Techniques Module 12: Leadership Skills and Competencies. Module 13: Emotional Intelligence Module 14: Employee Relations Module 15: Avoiding the Unconscious Biases at Workplace Module 16: Effective Decision Making to Prevent Chaos Module 17: Skills of an Effective Administrator Module 18: Communication Skills Module 19: Prioritize Module 20: Scheduling Your Time Module 21: To Do Lists Module 22: Organizing Your Inbox Module 23: Negotiation Techniques Module 24: Conflict Management Module 25: Stress Management Module 26: Linguistics and Psychology Module 27: Communication and Media Studies Module 28: Corporate Social Responsibility Module 29: Stakeholders & the Social Contract Module 30: CRM Strategies Public Realm Manager Module 01: Introduction to Public Realm Management Module 02: Planning and Design Principles Module 03: Management and Maintenance Module 04: Sustainability and Resilience Module 05: Legal and Regulatory Framework Module 06: Public Realm and Social Equity Environmental Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Environmental Law Module 01: Legal System Module 02: What Is Environmental Law Module 03: International Environment Law Module 04: Environmental Organisations Module 05: National Environmental Legacy Act Module 06: The Environment And Economics Part 1 Module 07: The Environment And Economics Part 2 Module 08: Climate Change Module 09: Environmental Impact Assessment Module 10: Nature Conservation Module 11: Kyoto Protocol And Paris Agreement Module 12: Sustainable Development Module 13: Compliance And Governance Of Law Module 14: Right To Information, Participation And Justice Module 15: Enforcement Of Environmental Law Environmental Awareness Training Module 01: Introduction to Environmental Awareness Module 02: Climate Change and the Carbon Footprint Module 03: The Hidden Pollution inside Workplace Module 04: Benefits of Energy Efficiency Module 05: Environmental Planning and Decision-Making Module 06: Sustainable Development for Environment Module 07: Eco Friendly and Green Living Environmental engineering Module 01: Introduction to Environmental Engineering Module 02: Environmental Pollutions Module 03: Wastewater Treatment Module 04: Drinking Water and Groundwater Treatment Module 05: Groundwater Hydrology Module 06: Air Pollution Module 07: Solar Energy Module 08: Waste Disposal and Recycling Module 09: Land Management Module 10: Environmental Law Module 11: Sustainable Development Learning Outcomes: Gain expertise in Public Health principles and practices. Understand the foundations of Public Administration for effective governance. Develop skills as a Public Realm Manager for community development. Explore the intricacies of Environmental Health and its impact. Grasp the complexities of Environmental Law for responsible decision-making. Acquire practical knowledge in Environmental Engineering for sustainable solutions. Accreditation All of our courses, including theCourse are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed yourCourse, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of theCourse, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about public health and environmental sustainability Aspiring public administrators seeking to make a difference Environmental enthusiasts keen on understanding legal frameworks Professionals aiming to enhance their expertise in environmental engineering Those interested in community welfare and public realm management Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path Environmental Health Officer - £25K to £40K/year. Public Health Analyst - £30K to £45K/year. Environmental Consultant - £28K to £50K/year. Public Administrator - £25K to £45K/year. Environmental Engineer - £30K to £55K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Unlock the art of effective leadership with Supervisor Training. Delve into the fundamentals of supervision, understand your role, and cultivate essential skills for managing teams. Explore employee management, communication, conflict resolution, and cybersecurity, empowering you to excel as a proficient and confident supervisor. Learning Outcomes: Establish a strong foundation in supervisor training, understanding its key principles and significance. Define the role of a supervisor and develop insights into effective team leadership. Cultivate essential skills, including delegation, motivation, performance evaluation, and time management. Master recruitment and dismissal processes, ensuring the right fit for your team. Acquire techniques to manage and lead employees, promoting productivity and job satisfaction. Enhance communication skills to foster clear, open, and efficient dialogue with your team. Equip new supervisors with interactive training to ensure a seamless transition into their roles. Develop strategies for conflict management and resolution in a professional and collaborative manner. Why buy this Supervisor Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Supervisor Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Supervisor Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Supervisors and Team Leaders. Professionals Transitioning into Supervisory Roles. Current Supervisors Seeking Skill Enhancement and Career Growth. Managers Interested in Enhancing Their Leadership Abilities. Prerequisites This Supervisor Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Supervisor/Team Leader - $50,000 to $90,000/year. Operations Manager - $70,000 to $120,000/year. Training and Development Specialist - $50,000 to $80,000/year. Human Resources Manager - $60,000 to $100,000/year. Leadership Coach - $60,000 to $100,000/year. Course Curriculum Module 01 - Fundamentals of Supervisor Training Fundamentals of Supervisor Training 00:25:00 Module 02 - Understanding the Role of Supervision Understanding the Role of Supervision 00:24:00 Module 03 - Essential Skills in Supervision Essential Skills in Supervision 00:29:00 Module 04 - Recruitment and Dismissal Recruitment and Dismissal 00:37:00 Module 05 - Employee Management Employee Management 00:22:00 Module 06 - Communication Skill Development Communication Skill Development 00:22:00 Module 07 - Interactive Training for New Supervisors Interactive Training for New Supervisor 00:31:00 Module 08 - Conflict Management Conflict Management 00:26:00 Module 09 - Cybersecurity for Employees Cybersecurity for Employees 00:27:00 Assignment Assignment - Supervisor Training 00:00:00

In the face of unforeseen challenges, the strength of your workforce's communication can be the linchpin between mere survival and thriving success. Our comprehensive programme delves into the very core of crisis communication, equipping HR professionals with the acumen to navigate turbulent times with unwavering confidence. From the initial stages of planning to the execution of resilient strategies, every aspect is meticulously crafted to transform potential chaos into an opportunity for cohesive and clear communication. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This programme doesn't just skim the surface. It immerses you into the intricate dance of effective dialogue during critical moments, ensuring you're not just reactive, but proactive. You'll gain insights on how to anticipate and prepare for crises, ensuring that your messages are not only heard but understood. By fostering a resilient workforce, you're not just managing crises-you're leading your team with a steady hand through the storm, ensuring continuity and morale remain steadfast. Join us in reshaping how crises are managed, turning potential pitfalls into platforms for growth and unity. Course Curriculum Module 01: Crisis and HR Manager Module 02: Planning and Managing Communication Module 03: Effective Communication Module 04: Preparing for a Crisis Module 05: Communication During and After a Crisis Module 06: Building a Crisis Resilient Workforce Learning Outcomes: Understand the HR manager's role during crises for effective resolution. Develop strategic communication plans for crisis situations within organisations. Enhance communication skills for clarity and impact in crises. Prepare proactively for potential crises within the workplace. Manage communication effectively during and after crisis events. Build and maintain a crisis-resilient workforce through strategic initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR managers seeking crisis communication expertise. HR professionals aiming to improve crisis readiness. Team leaders handling communication during crises. Business owners enhancing crisis management strategies. Organisational development consultants specialising in resilience. Career path HR Manager Crisis Communication Specialist Employee Relations Manager Corporate Communications Director Organisational Development Consultant Workforce Resilience Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Gain essential training skills and earn a CPD Certified Diploma with our Train the Trainer course. Learn effective communication, engagement techniques, and how to establish credibility with your audience. Perfect for aspiring trainers or professionals looking to enhance their training abilities. Enrol now for expert guidance and a recognised certification.

Embark on a transformative journey with our course, 'Parenting Skills: Raising Healthy Kids.' Parenthood isn't just a role; it's an art and a science, blending instinct with strategy. This curriculum demystifies the 'Nothing to It Parenting' myth, offering a structured approach to nurture children's physical and emotional well-being. From understanding the pivotal phases of childhood to the essence of effective communication, this course encapsulates the essence of raising resilient, value-driven children. Whether you're in the 'Point and Click' phase or navigating the complexities of adolescence, this course is a treasure trove of insights. Learning Outcomes Decode the myths surrounding effortless parenting and appreciate the nuances of the role. Identify and adeptly navigate the two pivotal phases of parenting. Instil core values in children from an early age through strategic techniques. Master communication strategies to connect deeply with your child. Understand the rationale behind children's behaviour and foster positive discipline. Why choose this Parenting Skills: Raising Healthy Kids course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Parenting Skills: Raising Healthy Kids Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Parenting Skills: Raising Healthy Kids course for? New parents seeking guidance in their parenting journey. Educators aiming to understand child behaviour better. Counsellors working with children and families. Individuals planning to start a family in the near future. Grandparents aiming to provide modern supportive care. Career path Child Behaviour Consultant: £25,000 - £50,000 Parenting Coach: £20,000 - £45,000 Child Psychologist: £31,000 - £87,000 Family Therapist: £26,000 - £52,000 School Counsellor: £23,000 - £39,000 Childcare Centre Manager: £24,000 - £40,000 Prerequisites This Parenting Skills: Raising Healthy Kids does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Parenting Skills: Raising Healthy Kids was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Parenting Skills: Raising Healthy Kids Advance Parenting Skills Promo 00:02:00 Training Goals 00:12:00 The Myth of: Nothing to It Parenting 00:31:00 2 Phases of Parenting: Point and Click Phase, Adolescent Phase 00:26:00 Adolescent Phase 00:17:00 Start to Teach Good Values Early! 00:13:00 Parenting Basic 00:05:00 Communication Skills 00:33:00 Re-Framing 00:13:00 Why Do Kids Do The Things They do 00:15:00 Parents Pledge 00:16:00 Discipline 00:13:00 Life Lessons 00:10:00 Assignment Assignment - Parenting Skills: Raising Healthy Kids 00:00:00

Discover the vital role of a Learning Support Assistant in enhancing educational experiences for students. Explore responsibilities, skills, and strategies for providing individualized support in diverse learning environments. Learn how to assist teachers, facilitate student engagement, and promote inclusive learning opportunities. Start your journey toward making a difference in students' lives today.

Description: Human Psychology is a mysteries thing that controls all the activities of a human. Are you surprised when reading the word sales psychology? Yes, psychology works in the selling of a service or word. The Level 2 Certificate in Sales Psychology course helps you to use the knowledge of psychology for selling and promoting your services. Let us illustrate the idea with the simple example. When you went to the shopping mall, you will see many beautiful and intelligent salespersons. One of the common skills is their communication skills. They try to talk to you and try to understand your desire and needs. Based on that, they attempt to convince you to buy their service. Throughout the course, you will learn to understand the human psychology so that you can take the decision and use simple metal tricks for generating revenue. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Sales Psychology is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Sales Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The True Value of Understanding the Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 Powerful Tricks of the Trade How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 Review of Key Ideas to Making More Money in Sales Through Psychology A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Level 2 Certificate in Sales Psychology 00:20:00 Final Exam Final Exam- Level 2 Certificate in Sales Psychology 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Healthy boundaries start by knowing yourself at a deeper level. Learn how, who and when to say Yes or No to in a way that serves all.

Become a qualified Life Coach and Mindfulness practitioner with our comprehensive diploma. Learn about coaching principles, effective communication, and ethical considerations. Develop practical skills for leadership and coaching while practising mindfulness for personal growth. Enjoy guided meditations and earn a CPD certificate.