5028 Communication Skills courses

Gain essential knowledge and skills related to urinary catheterisation and proper care of catheterised patients with our comprehensive e-learning course. Ideal for healthcare professionals, students, caregivers, and individuals interested in medical care.

Join our "Introduction to Clinical Observations and Managing Deterioration" e-learning course. Gain essential knowledge and practical skills to recognise and respond to clinical deterioration in patients. Perfect for healthcare professionals, students, caregivers, and medical enthusiasts.

Gain essential knowledge and practical skills related to stoma care with our comprehensive e-learning course. Designed for healthcare professionals, students, caregivers, and individuals interested in medical care.

Gain essential knowledge and practical skills related to catheter care with our comprehensive e-learning course. Designed for healthcare professionals, students, caregivers, and individuals interested in medical care.

Designed for those passionate about supporting students with Special Educational Needs, this comprehensive program will empower you with the knowledge and skills needed to excel in this Vital role. You will learn various SEN conditions, effective communication strategies and personalised learning approaches. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Demonstrate the statutory and regulatory context for SEN Demonstrate your knowledge about the various special education needs Recognise core teaching challenges and help kids with learning disabilities Know how to use the tactics and strategies for children with special needs Understand how to develop inclusive SEN policies and procedures for schools Understand the responsibilities and duties of the management board. Demonstrate the national minimum standards for residential special schools Know how to offer each person individualised learning support Understand applied behaviour analysis (ABA) Identify the components, rules and foundation techniques of ABA Understand various skills such as language, cognitive, visuospatial and motor skills Recognise the effects of various developmental disorders such as autism and ADHD Gain knowledge about visual aids and meltdown strategies Demonstrate the functional skills training on self-feeding and toilet training Exhibit an understanding of the learning challenges linked to each SEN SEN Teaching Assistant Advanced Diploma Course Overview All educational institutions, local governments, and teachers are required to abide by the Special Educational Needs Code of Practice, which explains the statutory requirements and legal framework to identify and manage SEN in the students they support or educate. This course will help you adhere to the legal framework and provide you with a fundamental understanding of how to teach students who have physical, behavioural, or learning difficulties in order to promote their academic, social, and emotional development. This extensive SEN Teaching Assistant Advanced Diploma Course Online is ideal for those who want to help children with special needs and aspire to pursue a career as an SEN teaching assistant. This course will provide a concise insight into the legal framework and statutory obligations for SEN and outlines the teaching strategies and approaches that can be followed to teach pupils with special education needs. You will gain in-depth information on how to create and develop inclusive whole-school policies and procedures for SEN, the national minimum standards for residential special schools, and the roles and duties of the board of management. You will also gain substantial knowledge on a variety of skills and discover how applied behaviour analysis (ABA) works. This course covers a variety of meltdown management techniques, visual aids, and developmental disorders. Upon successful completion of this SEN Teaching Assistant Advanced Diploma Course Online, you will be able to evaluate children's behaviour and developmental patterns, enhance your expertise as an SEN teaching assistant and provide special education to children with disabilities. Who should take this course? This SEN Teaching Assistant Advanced Diploma Course Online is primarily aimed at: SENco SEN tutor SEN teaching assistant Aspiring SEN teaching assistant Learning support assistant Parents of children with learning disabilities Anyone associated with the SEN teaching industry This course is, however, not limited to a particular profession or line of work. This course can be taken by anyone willing to learn about the SEN teaching methods and strategies. Entry Requirements  There are no academic entry requirements for this SEN Teaching Assistant Advanced Diploma Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method  This SEN Teaching Assistant Advanced Diploma Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction to Special Educational Needs (Sen) Teaching Introduction to Special Educational Needs (Sen) Teaching Statutory and Regulatory Context for SEN Statutory and Regulatory Context for SEN Understanding How Special Educational Needs & Disabilities Affect Pupils' Participation and Learning Understanding How Special Educational Needs & Disabilities Affect Pupils' Participation and Learning Teaching Strategies and Approaches for Pupils with Special Educational Needs Teaching Strategies and Approaches for Pupils With Special Educational Needs Drawing Up Inclusive Whole-School Policies and Procedures for Sen Drawing Up Inclusive Whole-School Policies and Procedures for Sen Developing a Whole-School Policy on Assessment Developing a Whole-School Policy on Assessment Inclusive Education for Students With Special Educational Needs Inclusive Education for Students With Special Educational Needs Leadership of Special Schools Leadership of Special Schools National Minimum Standards for Residential Special Schools National Minimum Standards for Residential Special Schools Role and Functions of the Board of Management Role and Functions of the Board of Management Education Planning for Individual Students Education Planning for Individual Students Applied Behavioural Analysis (ABA) Introduction to ABA Introduction to ABA ABA Component Breakdown ABA Component Breakdown Rules When Applying ABA Rules When Applying Aba Foundation Techniques of Aba Part A Foundation Techniques of Aba Part A Aba for Motor Skills Aba for Motor Skills Aba for Language Skills Aba for Language Skills ABA for Cognitive Skills ABA for Cognitive Skills ABA for Visuospatial Skills ABA for Visuospatial Skills Generalization in ABA Theory Generalization in ABA Theory Children with Autism - Early Intervention Introduction to Development Disorders Developmental Disorder & Autism Aspergers and Attention Deficit Hyperactivity Disorder Introduction to Visuals Aids Introduction to Visual Aids Effectiveness and Types of Visual Aids Introduction to Visuals Aids 2 (Social Stories) Introduction to Visual Aids 2 - Social Stories Meltdown Strategies Meltdown Strategies Functional Life Skills Training 1 - Self Feeding Functional Life Skills Training 1 - Self Feeding Functional Life Skills Training 2 - Toilet Training Functional Life Skills Training 2 - Toilet Training Storytime Storytime! Assessment Assessment - SEN Teaching Assistant Advanced Diploma Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

Elevate your expertise in housing management with our comprehensive course on 'Housing Officer Best Practices: Navigating Tenant Relations.' Learn the essentials of tenant screening, rent collection, property maintenance, and conflict resolution. Master the art of fostering positive tenant relations, ensuring compliance with legal standards, and creating thriving residential communities. Enroll now to become a proficient housing officer and enhance your skills in managing rental properties effectively.

Project Management Approved Online Training

Master the art of Credit Control with our comprehensive course! Explore strategies for Financial Stability, Credit Management, Risk Assessment, and cutting-edge Technologies. Enhance your skills in Debt Management, Customer Communication, Compliance, and Financial Analysis. Join us to gain expertise and contribute to your organization's success in today's dynamic financial landscape.

Description: Communication plays a huge role in business, especially between the business and its customers. Without proper communication, a business might lose out on a repeating customer, but now with this Business Communications Certificate Course course that does not have to be the case. This course will help you define essential pieces of communication, customizing them for company needs, utilize processes and plans for clear communications, and come up with effective content for ideal communication. All of these are done through a constructive and easy to understand course. So what are you waiting for, stop wasting time and get this course for your business. Learning Outcomes: Define the essential pieces of communication Customize these essential pieces for their company Identify the processes and plans needed for clear communications Develop, maintain, and evolve effective content for their communications Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Communications Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Communications Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Mock Exam Mock Exam- Business Communications Certificate Course 00:20:00 Final Exam Final Exam- Business Communications Certificate Course 00:20:00 Order Your Certificate and TranscriptOrder Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00