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6317 Communication Skills courses

Health & Care: Nursing, Medical Law, Medical Writing, Health & Social Care - 20 Courses Bundle

By NextGen Learning

Unlock Your Potential in Health & Care: Embrace 20 Courses for a Rewarding Journey in the Heart of Compassionate Professions. In the ever-evolving landscape of the UK's "Health & Care" sector, many opportunities beckon those poised with the right knowledge and skills. As the industry witnesses an unprecedented surge, there's a growing demand for adept professionals, marking an exciting time for learners eager to make a mark. Our "Health & Care" bundle is designed as the catalyst to these promising opportunities, ensuring you're at the forefront of this dynamic field. From delving into the intricacies of Health & Social Care to mastering the nuances of Medical Law, every 20 courses in our Health & Care bundle represents a distinct path in this diverse sector. Whether your ambition lies in nursing, medical writing, or mental health awareness, we've got you covered. Step into a brighter future and seize the myriad opportunities the "Health & Care" world offers. This Health & Care: Nursing, Medical Law, Medical Writing, Health & Social Care Bundle Comprises the Following CPD Accredited Courses: Health & Social Care Nursing Assistant Diploma Medical Law Medical Writing Nurse Prescribing Diploma Phlebotomist Training Clinical Observation Skills for Carers Duty of Care & Safety Responsibilities Training & Learning for Carer End of Life Care Mental Health Awareness Diploma Introductory Cardiac (Heart) Care Course Care Planning and Record Keeping | Health & Safety Medical & Clinical Administration Diploma First Aid Training Course Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Acquire a broad understanding of the UK's "Health & Care" landscape, from Health & Social Care to Medical Law. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Health & Care Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with Health & Care Build a solid knowledge base in your chosen course via Health & Care Benefit from the flexibility and convenience of online learning. The Health & Care package validates your learning with a CPD certificate. Introducing the comprehensive "Health & Care" bundle, an all-encompassing learning journey designed to equip you with the essential knowledge and skills across various aspects of the healthcare and social care fields. With a focus on excellence, this bundle includes 20 courses that delve into vital subjects, ensuring you're well-prepared to impact these industries positively. Embark on a path of understanding with our foundational "Health & Social Care" course, laying the groundwork for compassionate patient care. Progress to the "Nursing Assistant Diploma" to gain insights into the pivotal role of nursing support. Delve into "Medical Law" to comprehend the legal intricacies surrounding healthcare practices while "Medical Writing" hones your communication skills within the medical realm. But it doesn't stop there. Unlock administrative prowess with Medical & Clinical Administration training, and supercharge your career with First Aid proficiency, Leadership finesse, Networking finesse, CV Writing expertise, and the art of impactful Public Speaking. This Health & Care bundle isn't just about learning - it's about thriving in diverse healthcare roles, fostering personal growth, and leaving an indelible mark on the health & care sector. Get ready to revolutionise your future. With "Health & Care" as the guiding thread throughout, this bundle echoes the values of compassion, proficiency, and dedication. Immerse yourself in these Health & Care courses, each contributing to a comprehensive skill set that is indispensable in today's healthcare landscape. Embark on this journey to enhance your career prospects and make a meaningful difference in the lives of those you serve. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health & Care: Nursing, Medical Law, Medical Writing, Health & Social Care bundle is perfect for: Healthcare professionals are seeking to excel. Nursing aspirants and professionals. Those interested in medical law and ethics. Writers specialising in medical content. Carers aim to enhance their skills. Individuals pursuing medical administration and first aid. After completing this Health & Care bundle, anyone can later enrol in the following course: RQF Health & Social Care NVQ Health & Social care A-level Health and Social Care Level 3 Award in Health and Social Care Level 5 NVQ Health and social care Level 4 NVQ Health and Social care Level 2 NVQ Health and social care Requirements Without any formal requirements, anyone can enrol in this Health & Care Bundle. Career path Our Health & Care bundle will prepare you for a range of careers, including: Healthcare Assistant Registered Nurse Clinical Research Coordinator Medical Writer Phlebotomist Medical Administrator Patient Advocate Advanced Healthcare Roles The combined salary range for careers related to the Health & Care bundle in the UK is £18,000 to £45,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99

Health & Care: Nursing, Medical Law, Medical Writing, Health & Social Care - 20 Courses Bundle
Delivered Online On Demand3 days
£79

Persuasion and Influence Psychology

4.8(9)

By Skill Up

Discover the power of persuasion and influence through our intensive course. Learn effective techniques and strategies to boost your professional success.

Persuasion and Influence Psychology
Delivered Online On Demand2 hours 35 minutes
£25

Transformational Leadership Certificate Course

4.8(9)

By Skill Up

Very few people are borne leader, most of the business leaders are self-made through hardships, developing critical thinking

Transformational Leadership Certificate Course
Delivered Online On Demand4 hours 57 minutes
£25

Entrepreneurship Courses - CPD Certified

4.9(27)

By Apex Learning

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,227 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 13-in-1 extensive bundle that has everything you need to succeed in Entrepreneurship and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Entrepreneurship bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Entrepreneurship course that will enhance your skills and prepare you for the competitive job market. Also, our Entrepreneurship experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Entrepreneurship, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Entrepreneurship Bundle Consists of the following Premium courses: Course 01: Entrepreneurship Training Course 02: Business Plan for Entrepreneurs Course 03: Basic Business Finance Course 04: Level 3 Tax Accounting Course 05: Budgeting and Forecasting Course 06: Strategic Planning and Analysis for Marketing Course 07: Digital Marketing and Advertising Level 3 Course 08: Business Branding Course 09: Sales: Psychology of Customers Course 10: People Management Skills Level 3 Course 11: Performance Management Course 12: Customer Relationship Management Course 13: Leadership & Management Diploma Course 14: Public Speaking and Presentation Skill Course Benefits you'll get from choosing Apex Learning for this Entrepreneurship: Pay once and get lifetime access to 13 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and internationally renowned experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Entrepreneurship Bundle Course 01: Entrepreneurship Training Introduction to Entrepreneurship Entrepreneurship and Innovation The Entrepreneurial Mindset Introduction to Idea Generation Business Models Writing and Evaluating Business plan Fundraising The Reasons Why New Businesses Fail Green Entrepreneurship A Sustainable Development Challenge Course 02: Business Plan for Entrepreneurs Introduction to Business Plan for Entrepreneurs Things to Consider Before Starting a Business Plan The Elements of a Business Plan Who Are You Writing the Business Plan For The Purpose of a Business Plan How a Business Plan Can Help with Long Term Success Reasons You Need a Business Plan Conclusion Course 03: Basic Business Finance What is Business Finance? Why Businesses Fail The Principles of Business Finance Part 1 The Principles of Business Finance Part 2 The Balance Sheet The Income Statement The Cashflow Statement A Business Finance Exercise Financial Performance Indicators Investment Analysis Investment Analysis Exercise Key Learning Points in Business Finance Course 04: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 05: Budgeting and Forecasting Introduction Detail Budget Requirement Process of Making Budget Course 06: Strategic Planning and Analysis for Marketing An Introduction to Strategic Planning Development of a Strategic Plan Strategic Planning for Marketing Strategic and Marketing Analysis Internal Analysis External Analysis Market Segmentation, Targeting and Positioning Approaches to Customer Analysis Approaches to Competitor Analysis Course 07: Digital Marketing and Advertising Level 3 Introduction General Tips & Tricks Series SEO (Search Engine Optimisation) YouTube Google Adwords Google Analytics Email Marketing Linkedln Twitter Facebook Instagram Mobile App Course 08: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 09: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 10: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 11: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 12: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 13: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Entrepreneurship bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Entrepreneurship is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Entrepreneurship Courses - CPD Certified
Delivered Online On Demand
£69

Elderly and Child Care Course

By iStudy UK

Elderly and Child Care Course Overview Imagine a job where your kindness matters. Picture yourself supporting those who need it most, from playful youngsters to wise elders. This 'Elderly and Child Care Course' is your key to making that dream a reality. Through clear and engaging modules, you'll learn the essentials of keeping both children and older adults safe. You'll understand the laws that protect them, the different types of harm to watch out for, and how to talk to them in a way that makes them feel comfortable and secure. You'll also discover how to spot risks, handle situations where someone tells you something worrying, and report concerns the right way. This Elderly and Child Care Course is your chance to make a lasting impact. Whether you want to work in nurseries, care homes, hospitals, or anywhere else that helps people, the knowledge you gain here will set you on a rewarding path. Remember, this is just the start. With dedication and the skills you learn, you can open doors to exciting careers and truly make a difference in the lives of others. Enrol Elderly and Child Care Course today and embark on a journey that's not just about a career, but about making the world a brighter, safer place for all. Learning Outcomes: Master the principles of safeguarding vulnerable adults and children. Identify and understand different forms of abuse and neglect. Develop effective communication skills for building trust and rapport. Learn to assess risks and confidently respond to disclosures. Gain insight into reporting procedures and ethical considerations. Why You Should Choose Elderly and Child Care Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Elderly and Child Care Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Elderly and Child Care Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Elderly and Child Care Course Elderly Care An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Safeguarding Legislations 00:25:00 Understanding Abuse and Neglect 00:25:00 Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities 00:23:00 Understanding the Importance of Communication in Care 00:20:00 Sharing Information and Responding To a Disclosure 00:20:00 Reporting Your Concern 00:17:00 Child Health Care Introduction to Safeguarding 00:15:00 Laws and Guidance 00:42:00 Child Abuse 00:48:00 Child Sexual Exploitation 00:34:00 Responding to Disclosure and Reporting 00:32:00 Risks and Risk Assessment 00:16:00 Things to Do after Referral 00:22:00 Record Keeping 00:15:00

Elderly and Child Care Course
Delivered Online On Demand6 hours 9 minutes
£25

Applied Behavioural Analysis (ABA)

By iStudy UK

Applied Behavioural Analysis (ABA) therapy programs can help Increase language and communication skills. Improve attention, focus, social skills, memory, and academics. Decrease problem behaviours.  It is the gold standard for treating children with Autism. If you want to become an ABA Tutor or are interested in learning about ABA then our Applied Behavioural Analysis (ABA) course is perfect for you. Throughout the course, you'll learn how ABA came about and the history behind it. You'll also learn about the components, rules, foundations of ABA and many more.  As an ABA Tutor, you can help the child in the early years to better prepare him for the challenges of life. So, if you want to learn about ABA, then take this course and gain the knowledge and skill you need. Course Highlights Applied Behavioural Analysis (ABA) is an award-winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain the necessary skills to perform well in this field. We have packed the Applied Behavioural Analysis (ABA) course into several modules for teaching you everything you need to become successful in this profession. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Applied Behavioural Analysis (ABA) Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Applied Behavioural Analysis (ABA) is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Applied Behavioural Analysis (ABA) course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. No prior experience and qualification is required for this course. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain the necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to ABA Introduction to ABA FREE 00:13:00 ABA Component Breakdown ABA Component Breakdown FREE 00:09:00 Rules when Applying ABA Rules When Applying ABA 00:10:00 Foundation Techniques of ABA Foundation Techniques of ABA 00:14:00 ABA for Motor Skills ABA for Motor Skills 00:10:00 ABA for Language Skills ABA for Language Skills 00:22:00 ABA for Cognitive Skills ABA for Cognitive Skills 00:21:00 ABA for Visuospatial Skills ABA for Visuospatial Skills 00:22:00 Generalization in ABA Theory Generalization in ABA Theory 00:13:00

Applied Behavioural Analysis (ABA)
Delivered Online On Demand2 hours 14 minutes
£25

Parenting and Communication - CPD Certified

5.0(3)

By School Of Health Care

Parenting : Parenting Online Unlock the Power of Parenting: Parenting Course: Enrol Now! This Parenting: Parenting course provides an excellent foundation in child care. The course is intended for people who want to learn about parenting roles and responsibilities, as well as those who want to work with children. This Parenting: Parenting course discusses the responsibilities of being a parent. It entails ensuring the safety and well-being of babies and young children, as well as respecting and valuing them and emphasizing the importance of leading a healthy lifestyle. You will have a solid understanding of parenting and healthy lifestyles after completing this course. Main Course: Level 2 Award in Preparation for the Responsibilities of Parenting Free Courses included with Parenting: Parenting Course: Course 01: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 02: Level 1 First Award in Children's Play Learning and Development Course 03: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 04: Level 2 Certificate in Behaviour that Challenges in Children Special Offers of this Parenting: Parenting Course: This Parenting: Parenting Course includes a FREE PDF Certificate. Lifetime access to this Parenting: Parenting Course Instant access to this Parenting: Parenting Course 24/7 Support Available to this Parenting: Parenting Course [ Note: Free PDF certificate as soon as completing the Parenting: Parenting Course] Parenting: Parenting Course Online This Parenting: Parenting Course consists of 04 modules. Course Curriculum of Level 2 Award in Preparation for the Responsibilities of Parenting Module 01: Rights and Responsibilities in Relation to Parenting Module 02: Parenting and Healthy Lifestyles Module 03: Parenting a Young Baby Module 04: Respecting and Valuing Children Assessment Method of Parenting: Parenting Course After completing each module Parenting: Parenting Course, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments. Certification of Parenting: Parenting Course After completing the Parenting: Parenting Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Parenting: Parenting Course Online This Parenting: Parenting course is suitable for young people in schools or colleges. Requirements Parenting: Parenting Course Online To enrol in this Parenting: Parenting Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Parenting: Parenting Course. Be energetic and self-motivated to complete our Parenting: Parenting Course. Basic computer Skill is required to complete our Parenting: Parenting Course. If you want to enrol in our Parenting: Parenting Course, you must be at least 15 years old.

Parenting and Communication - CPD Certified
Delivered Online On Demand35 hours
£21

Foundations of Immunisation and Vaccines

By Guardian Angels Training

Gain a comprehensive understanding of immunisation and vaccines with our "Foundations of Immunisation and Vaccines" course. Designed for healthcare professionals, public health workers, and individuals interested in immunisation, this course covers vaccine development, administration, safety, and the role of vaccines in preventing infectious diseases.

Foundations of Immunisation and Vaccines
Delivered In-Person in InternationallyFlexible Dates
£2,345

Hotel Management & Administrative Skills

4.7(47)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

Hotel Management & Administrative Skills
Delivered Online On Demand7 hours
£12

Development : Personal Development

By Training Tale

Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included

Development : Personal Development
Delivered Online On Demand20 hours
£12