6316 Communication Skills courses

Description Learn the necessary skills for becoming an excellent orator with the Communication Course: Questioning and Listening course. Communication plays a vital part in every sphere of your life. Whether you need a pass a job interview or need to request something from a person, appropriate language use is a must. The course is designed to enhance your communication skills. The course starts by explaining the term 'questioning' and explains the reasons for asking a question. As the course lesson proceeds, you will understand the main body language cues, and signs while questioning. The role of emotional intelligence and the use of body languages at the time of questioning will also be discussed in the course. Apart from these, the course illustrates 12 different types of questions along with the pros and cons, examples, and interpersonal implications of these questions. The active listening skills and the strategies of becoming a sound listener will also be explored in the course. Upon completion, you will able to respond appropriately to possible questions. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Communication Course: Questioning and Listening is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Communication Course: Questioning and Listening is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to The Ultimate Guide to Questioning Course Introduction FREE 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:02:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Assessment Assignment - Communication Course: Questioning and Listening 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our digital course, The Agile Speaker, is a comprehensive and complete communication and presentation programme delivered by renowned communication expert Maryanne Johnston, packed with invaluable teachings, resources and templates.

Highly effective 12-week course to overcome speaking nerves. It is the only course of its kind that works to dissolve the psychological symptoms that cause so much stress: Rapid heartbeat, difficult breathing, panic attacks, sweating, blushing.

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

***24 Hour Limited Time Flash Sale*** Anaphylaxis & BLS, Oxygen First Aid wth Medical Terminology Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Get ready to embark on a life-changing journey through the medical field with our comprehensive Anaphylaxis & BLS, Oxygen First Aid with Medical Terminology course bundle. This thoughtfully designed package incorporates a perfect blend of 3 QLS endorsed courses, namely Anaphylaxis & BLS, Oxygen First Aid Training, and Medical Terminology Training, providing you with not just knowledge but also internationally recognized hardcopy certificates to prove your competencies. Additionally, this exceptional bundle includes 5 CPD QS accredited courses that cover critical areas such as Pharmacy Skills, Paediatric First Aid & Medical Emergencies, Phlebotomy Technician Training, Urine Catheterisation Training, and Emergency Medicine - Paramedicine. By integrating the study of Oxygen First Aid, Medical Transcription, and Communication Skills, this bundle exposes you to a breadth of theoretical learning, expanding your understanding and aptitude. This course bundle holds the power to transform your career prospects and set you on the path of success. Key Features of the Anaphylaxis & BLS, Oxygen First Aid with Medical Terminology Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Anaphylaxis & BLS QLS Course 02: Oxygen First Aid Training - Online Course QLS Course 03: Medical Terminology Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Pharmacy Skills Course 02: Paediatric First Aid & Medical Emergencies Course 03: Phlebotomy Technician Training Course 04: Urine Catheterisation Training Course 05: Emergency Medicine - Paramedicine In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Anaphylaxis & BLS, Oxygen First Aid with Medical Terminology courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Upon completion of this course bundle, you will be able to: Understand and manage Anaphylaxis & BLS effectively. Gain knowledge about Oxygen First Aid and confidently apply theoretical concepts. Master medical terminologies and enhance your communication skills in health and social care. Acquire foundational Pharmacy Skills essential for working in healthcare settings. Learn the basics of Paediatric First Aid & Medical Emergencies. Grasp essential aspects of phlebotomy and urine catheterisation. Gain insights into the field of emergency medicine and paramedicine. Unlock your potential in the medical field with our holistic course bundle, Anaphylaxis & BLS, Oxygen First Aid with Medical Terminology. This bundle is designed to provide you with an extensive overview of various medical concepts and procedures, such as Oxygen First Aid and Medical Transcription. Dive deep into essential subjects and expand your knowledge to excel in your career. In addition, enhance your communication skills, particularly within health and social care settings, and acquire invaluable theoretical knowledge that can be applied in various healthcare contexts. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is perfect for: Individuals aiming to expand their knowledge in healthcare-related fields. Aspiring healthcare professionals seeking to enhance their resumes. Professionals in the medical field looking to update their theoretical knowledge. Those interested in gaining insight into diverse areas of healthcare. Career path Anaphylaxis Support Specialist ( £25,000-£35,000) Medical Transcriptionist ( £20,000-£25,000) Pharmacy Technician ( £19,000-£27,000) Paediatric First Aid Officer ( £19,000-£29,000) Phlebotomy Technician ( £17,000-£25,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

"Empower educators and healthcare professionals with evidence-based teaching strategies and practical assessment methods through our 'Promoting Best Practice in Teaching and Assessing Medicines Management' course. Ensure safe and competent medication administration practices among healthcare learners. Enroll now."

This verification of expected death training is suitable for nurses who are interested in taking on the extended role of verification of expected death within various healthcare settings.

This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.

Understanding and connection through compassionate and empathetic communication is critical. This entails actively listening, acknowledging emotions, and expressing care and concern in interpersonal interactions. By prioritizing empathy in communication, individuals can create a supportive and inclusive environment where everyone feels heard, valued, and understood. The goal is to cultivate empathy as a core communication skill, leading to more meaningful connections, improved collaboration, and enhanced overall well-being within interpersonal and professional relationships. Learning Objectives The following are some of the key outcomes in this course: Understand how empathy fuels successful conversations Understand how to communicate with empathy, and we list three statements to avoid when offering support What is an empathy roadblock, and list some of the most common ones Learn about four solutions for overcoming these roadblocks Target Audience Young Professionals