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193 Communication Skills courses in Bridgnorth

Commercial awareness for technical people (In-House)

By The In House Training Company

The aim of this course is to expose the commercial context within which technical work is carried out. It is to allow technical staff to understand how they fit into a larger picture, why they may be asked to undertake tasks that may not appear to be technical and the impact their interactions have within the commercial context. The scope of the programme includes: The course emphasises the collaborative nature of delivery and the need to offer value to customers. The principal training objectives for this programme are to help participants: Understand why technical roles are broader than we might assume Appreciate the importance of, and the need to support, sales Value the idea of 'Good Enough' Recognise what can affect profitability Realise the future needs protecting 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 That's not my job! How we see our own role in work How other people see our role Stakeholders: who are they and why do they matter? The organisational backdrop What is my role really? 3 Sales and marketing Where does the money come from? Where do we find customers? The sales process One-off sales versus repeat business Customer/supplier relationships What something costs versus what the customer will pay The value chain 4 Estimating Purpose of estimates The problem with precision Five estimating techniques 5 Change control Can you just do this for me? When being helpful leads to bankruptcy How to deal with change requests 6 Risk management Risk in projects Risk in operations Categories of risk 7 The value of intellectual property Issues with sharing information Commercial in confidence Non-disclosure agreements 8 Course review and action planning (Course sponsor present) Identify actions to be implemented individually What actions should be implemented to improve working with non-technical people? Conclusion

Commercial awareness for technical people (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Lead, Empower & Thrive

By Genos International Europe

An instructor-led leadership learning programme based on emotional intelligence and social neuroscience, designed to boost leadership 'PowerSkills.' A practical programme that provides leaders with a learning journey that equips them with the tools and techniques to connect, empathise, communicate effectively, build employee engagement and influence.

Lead, Empower & Thrive
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Asthma Awareness

By Prima Cura Training

This course aims to raise awareness about the triggers, signs and symptoms, and preventive measures to better manage and support people living with asthma.

Asthma Awareness
Delivered In-PersonFlexible Dates
Price on Enquiry

Online Options

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Assertiveness for Assessors and Trainers

By Panda Education and Training Ltd

Are you an assessor or a trainer looking to enhance your effectiveness and communication skills? Do you find it challenging to confidently express your thoughts, to get what you want from situations and to maintain control during training sessions or assessments?  If so, our “Assertiveness for Assessors and Trainers” live online workshop is made for you. Effective Communication: Assertiveness empowers you to communicate your ideas clearly, ensuring your message is understood by learners. You’ll learn techniques to express your thoughts confidently, leading to improved engagement and comprehension. Confidence Building: Learn techniques for appearing more confident when communicating with others.  Taking control: Take control of situations through your body language and the verbal / written language you use. Invest in Your Success This 2.5 hour session will help you gain the skills to lead with confidence, communicate effectively, and prioritise yourself in your life.  Further Information This 2.5 hour session held live online via Teams will give you the tools and techniques you need to be more assertive. Workshop Benefits Interactive Workshops: Engage in hands-on activities, role plays, and real-world scenarios to practice assertive communication techniques in a safe and supportive environment.Expert Facilitators: Our experienced trainers will guide you through proven strategies, drawing on their expertise in communication, psychology, and training methodologies.Tailored Content: The course content is specifically designed for assessors and trainers, addressing challenges and situations unique to your profession.Practical Tools: Walk away with a toolkit of practical techniques, scripts, and strategies that you can immediately apply in your assessments and training sessions.Networking Opportunities: Connect with fellow assessors and trainers, sharing insights, experiences, and best practices to further enhance your professional journey.

Assertiveness for Assessors and Trainers
Delivered Online
£75

PRP - Collagen Induction Therapy Course (GPT701)

4.6(39)

By Geopace Training

Platelet-rich Plasma (PRP) treatments Nationally Recognised Qualification No previous experience or qualifications needed Open College Network Accreditation Level 4 (as required for minimally invasive procedures) Covers standards set by HEE Employed (salon) or Self-Employed opportunities Basic understanding of English language required OPEN TO ALL APPLICANTS

PRP - Collagen Induction Therapy Course (GPT701)
Delivered in Newport + 5 more or Online + more
£295

Rules of the Road & Customer Service - International CPC - Online

5.0(27)

By PETM

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover: Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service. All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS24736/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

Rules of the Road & Customer Service - International CPC - Online
Delivered Online + more
£55

Awareness of First Aid for Mental Health

By Madeleys First Aid Plus

RQF level 1 Awareness of First Aid for Mental Health Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best. Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace. This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress. Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help. Suitability - Who should attend? Here are some examples of who may benefit from attending the RQF Level 1 Award in Awareness of First Aid for Mental Health: Employees and workers: This course is relevant for individuals in any industry who may encounter colleagues or clients experiencing mental health difficulties. It can be particularly valuable for human resources personnel, line managers, supervisors, or team leaders responsible for the well-being of employees. Teachers and educators: Professionals working in schools, colleges, or other educational institutions can benefit from this training to better understand and support the mental health needs of students. Healthcare and social care workers: Individuals working in healthcare or social care settings, such as nurses, care assistants, support workers, or counsellors, can enhance their understanding of mental health issues and improve their ability to provide appropriate support. Community and voluntary workers: People involved in community or voluntary organizations, including youth workers, social workers, volunteers, or community leaders, can gain valuable insights into mental health awareness and support. Personal relationships and caregivers: The Level 1 training can also be beneficial for individuals who have personal relationships with someone experiencing mental health challenges. This may include family members, friends, or caregivers who want to enhance their understanding and offer appropriate assistance. It is important to note that the Level 1 Award in Awareness of First Aid for Mental Health RQF is an introductory course and does not qualify participants to provide formal mental health interventions or therapy. However, it serves as a foundation for further training and can contribute to creating a more mentally healthy and supportive environment in various settings. Outcome / Qualification etc. Upon successful completion of the RQF Level 1 Awareness of First Aid for Mental Health course, participants can expect to achieve the following outcomes: Increased Awareness and Understanding: Participants will develop a basic awareness and understanding of mental health and mental health issues. They will gain knowledge about common mental health conditions, their signs and symptoms, and the importance of mental health in overall well-being. Recognition of Mental Health Signs: Participants will learn to recognize common signs of mental health issues in themselves and others. They will gain an understanding of the importance of early identification and intervention in promoting mental health and seeking appropriate support. Reduced Stigma and Improved Attitudes: The course aims to challenge stigmas and stereotypes associated with mental health. Participants will develop a more empathetic and supportive attitude towards individuals experiencing mental health challenges, promoting a positive and inclusive environment. Enhanced Communication Skills: Participants will learn basic communication skills for engaging with individuals experiencing mental health issues. They will gain an understanding of the importance of active listening, empathy, and non-judgmental communication in providing initial support. Signposting and Seeking Help: Participants will be equipped with knowledge about available resources, services, and support networks for mental health. They will learn about signposting individuals to appropriate professional help and self-help resources. Self-Care and Well-being Strategies: The course may provide participants with practical strategies for maintaining their own mental well-being. They may learn basic self-care techniques and stress management strategies to support their own mental health. Certificate of Completion: Upon successful completion of the course, participants will receive a certificate indicating their achievement of the RQF Level 1 Awareness of First Aid for Mental Health qualification. It's important to note that the Level 1 course provides a basic introduction to mental health awareness and first aid. It is not intended to provide participants with the qualifications or skills to diagnose or treat mental health conditions. Instead, it aims to promote mental health literacy, reduce stigma, and provide individuals with the knowledge to offer initial support and signposting to individuals in need. The Level 1 course can serve as a foundation for further learning and progression in the field of mental health. Individuals may choose to pursue higher-level courses or qualifications to develop more advanced skills and knowledge in mental health first aid or other related areas. Training Course Content MODULE 1 INTRODUCTION Session content Trainer/assessor introduction Learner introductions Course information • Administration • Learning outcomes and assessment criteria • Reasonable adjustments • Certification • Complaints and appeals • Assessment information Session duration 15 minutes MODULE 2 WHAT IS FIRST AID FOR MENTAL HEALTH? Session content Definitions Role and responsibilities of a First Aider The impact of mental health issues Mental health stigma Statistics Session duration 25 minutes MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS Session content Mental health continuum Mental health risk factors Early warning signs Session duration 25 minutes MODULE 4 PROVIDING ADVICE AND STARTING A CONVERSATION Session content How to start a difficult conversation Non-judgemental listening skills When to contact the emergency services The First Aider’s own health and emotions Session duration 40 minutes MODULE 5 STRESS Session content What is stress? Causes of stress Effects of stress Coping strategies Session duration 25 minutes MODULE 6 MENTAL HEALTH CONDITIONS Session content Depression Anxiety Psychosis Eating disorders Suicide Self-harm Session duration 70 minutes MODULE 7 ASSESSMENT AND COURSE CLOSURE Session content Written assessment paper Course administration Course closure Session duration 40 minute Course delivery details Classroom-Based A minimum of 4 hours spread over at least one day. Ideally, the course should be run in one day, but must be completed within 2 weeks of starting the course, with each training session a minimum of two hours. Online/Virtual classroom The qualification has 2 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of contact hours that the learner will have with the trainer/assessor. TQT includes GLH but considers unsupervised learning and is an estimate of how long the average learner will take to achieve the qualification. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies After completing the RQF Level 1 Awareness of First Aid for Mental Health course, individuals can consider various progression options to further their knowledge and skills in mental health support. Here are some potential pathways: RQF Level 2 Award in First Aid for Mental Health: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of mental health issues and how to provide appropriate support. It covers topics such as recognizing mental health conditions, promoting well-being, and providing initial support to those in crisis. RQF Level 3 Award in Supervising First Aid for Mental Health: For individuals who aspire to take on leadership or supervisory roles in mental health support, the Level 3 qualification is a logical progression. It provides in-depth knowledge and skills to supervise and manage a team of individuals providing first aid for mental health. Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in mental health support. Individuals can attend workshops, seminars, or conferences related to mental health, trauma, or specific areas of interest within the field. Applied Practice: Applying the knowledge gained from the Level 1 course in real-world settings is crucial for developing practical skills. Individuals can seek opportunities to work or volunteer in environments where mental health support is needed, such as community organizations, schools, or helplines. Mental Health Support Training Programs: There are various specialized training programs available that focus on specific aspects of mental health support, such as suicide prevention, trauma-informed care, or supporting individuals with specific mental health conditions. These programs can provide individuals with additional expertise and deepen their understanding of specific areas within mental health support. Higher Education: Individuals who wish to pursue a more in-depth study of mental health can consider higher education programs in psychology, counseling, social work, or related fields. These programs provide comprehensive knowledge and training in mental health support and may lead to professional certifications or degrees. It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for mental health support roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

Awareness of First Aid for Mental Health
Delivered in Much Wenlock or Online + more
£60

Communication Skills

5.0(1)

By LearnDrive UK

Communication skills course will help you to learn effective communication and how to interact with different groups of people.

Communication Skills
Delivered Online On Demand1 hour
£5

Project Communication Skills (Virtual)

By IIL Europe Ltd

Project Communication Skills (Virtual) Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What you will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership

Project Communication Skills (Virtual)
Delivered OnlineFlexible Dates
£850

Introduction to Communication Skills

By Healthcare Communication Matters

This online Introduction to Communication Skills course aims to empower you to have more effective conversations with your patients, their friends and family and your colleagues at work. In particular, the focus will be on understanding and appreciating communication skills and how to use them more effectively and efficiently.

Introduction to Communication Skills
Delivered OnlineFlexible Dates
£95

Communication Skills 1 Day Virtual Live Training in Reading

By Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Virtual Live Training in Reading
Delivered OnlineFlexible Dates
£495 to £695

Communication Skills 1 Day Virtual Live Training in Newcastle

By Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Virtual Live Training in Newcastle
Delivered OnlineFlexible Dates
£495 to £695

Communication Skills 1 Day Virtual Live Training in Ipswich

By Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Virtual Live Training in Ipswich
Delivered OnlineFlexible Dates
£495 to £695

Educators matching "Communication Skills"

Show all 7
Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Leadership Partners

leadership partners

London

Providing pre-deal analysis and due diligence for Private Equity teams or companies involved in transactions in the CRO and pharmaceutical field. Our experienced management, commercial operations and financial partners and associates provide a unique perspective on deal potential. MANAGEMENT DEVELOPMENT Bespoke training courses developed and delivered globally across the CRO, Pharma, Manufacturing and Legal business sectors. The programme delivers specific finance and business training solutions in a highly competitive environment using experiential learning techniques via a deceptively simple industry-specific board game for teams of 2-6 players. COMPANY DEVELOPMENT Catalyzing the development of companies. We help you identify the potential within your organization and the industry and provide the framework to take your company to the next level. STRATEGIC CRO PARTNERSHIPS With a unique perspective on the pharmaceutical and CRO industries we work with you to identify and understand current outsourcing practices and, through an interactive process, work with you to develop a solution to meet your needs for the future. SALES SKILLS TRAINING Bespoke courses, skills analysis and mentoring services led by experienced business developers and experts in relationship management. A combination of real-life scenarios and role-play provides your sales teams with a highly realistic environment within which to fine-tune their RFP management, bid-defence and communication skills. OUTSOURCING & PROJECT FINANCE Experienced staff provide virtual, biotech & pharma companies with innovative solutions ranging from support and training for existing staff, through to management of specific outsourcing projects including RFP preparation, negotiation and contract execution. We can even help you manage your financial and commercial relationships with your selected CRO providers.