4891 Communication Skills courses in Wetherby delivered Online

Empower SEN Teaching Assistants with vital Autism Awareness training. Gain insights into understanding, supporting, and effectively engaging with autistic students in educational settings. Enrol now to enhance your skills and foster inclusive learning environments that cater to the needs of all learners.

Gain insights into effective School Administration and Management strategies. Explore key principles, tools, and techniques for optimizing school operations, fostering a positive learning environment, and promoting student success. Enroll now to enhance your leadership skills and contribute to the efficient management of educational institutions.

>> Deal Price is Active Now; Save: £403 GBP! << >> Offer Ends Today, Hurry Up!! << If you want to work as a well-paid Office Administrator, Secretary, or Personal Assistant, this Course from HF Online is for you. The course focuses on gaining practical knowledge so that you are completely equipped for job after you complete it. This course covers everything in a concise way, whether you are a total novice or have previous experience. Are you looking to improve your current abilities or make a career move? Our unique dmin, Secretarial and PA Course might help you get there! Expand your expertise with high-quality training - study the dmin, Secretarial and PA and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the dmin, Secretarial and PA online training course. This online training course is accredited by CPD with 15 CPD points for professional development. Students can expect to complete this course in around 11 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive Admin, Secretarial and PA course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this Admin, Secretarial and PA course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the Admin, Secretarial and PA course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Admin, Secretarial and PA course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Admin, Secretarial and PA Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: >> Admin, Secretarial and PA Course << Module 1: Personal Assistant This module covers the following topics: Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade Module 2: Admin Support This module covers the following topics: Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills Module 4: Organisational Skills This module covers the following topics: Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination Module 5: Telephone Etiquette This module covers the following topics: Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing This module covers the following topics: Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing Module 7: Time Management This module covers the following topics: Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication This module covers the following topics: Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management This module covers the following topics: Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Assessment Process Assessments (either in the form of multiple-choice questions or assignment questions) relating to the course will be given to all students and must be completed to pass the course successfully. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Admin, Secretarial and PA Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Admin, Secretarial and PA program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on the Admin, Secretarial and PA course can lead you to the following career path: PA/Admin Manager Secretarial Administrator Company Secretarial Administrator Legal Secretarial Assistant PA Administrator Recruitment Administrator Team Administrator And many more! The annual pay in this industry will range between £15,000 to £25,000 a year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about paralegal or legal secretary Understand the core competencies and principles of paralegal or legal secretary Explore the various areas of paralegal or legal secretary Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert paralegal or legal secretary Paralegal Training Diploma Course Master the skills you need to propel your career forward in paralegal or legal secretary. This course will equip you with the essential knowledge and skillset that will make you a confident paralegal or legal secretary and take your career to the next level. This comprehensive paralegal training diploma course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this paralegal training diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective paralegal or legal secretary practice and equip you with the essential skills, confidence and competence to assist you in the paralegal or legal secretary industry. You'll gain a solid understanding of the core competencies required to drive a successful career in paralegal or legal secretary. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for paralegal or legal secretary or for people who are aspiring to specialise in paralegal or legal secretary. Enrol in this paralegal training diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive paralegal training diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this paralegal or legal secretary can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This paralegal training diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This paralegal training diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This paralegal training diploma course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Upon successfully completing this canine first aid certificate course you will be qualified to download our free PDF certificate of course completion. CPD Accredited Certificate Grow your career by earning a CPD UK accredited certificate of achievement and add extra value to your CV. On successful completion of this course, you will be eligible to order your CPD UK accredited certificate of achievement to demonstrate your new skills. You can also share this certificate with prospective employers and your professional network. The CPD-accredited certificate of achievement can be obtained in PDF format at a nominal fee of £12; there is an additional fee to get a printed copy certificate which is £25. Course Curriculum Introduction Introduction 00:01:00 The Legal Support Specialist: Definition - Titles and Role - Scope of Work The Legal Support Specialist: Definition - Titles and Role - Scope of Work 00:03:00 Working in a law firm or in-house legal department - Differences and advantages 00:07:00 Legal Framework for the Legal Support Specialist: Standards and code of conduct 00:08:00 The Job Description of Legal Assistants 00:09:00 Career Development Plan 01:48:00 Matter Management - The Legal Matter Life Cycle The Matter Management Life Cycle 00:03:00 Phase 1: Receive the Matter - The “Legal Service Order Form” 00:09:00 Phase 2: Assess the Matter - Conflict Check - KYC and DD checks 00:06:00 Phase 3: Assign the Matter - Criteria for team assignments 00:05:00 Phase 4: Engage the client - Letter of Engagements and Billing Arrangements 00:07:00 Phase 5: Deliver the work 00:02:00 Phase 6: Manage - Timekeeping - Understanding the billing system 00:03:00 Phase 6: Manage - Review of Narratives 00:05:00 Phase 7: Close the matter - Closure checklist and Lesson Learned 00:25:00 Files, Documents and Records Management File Management - How to create and manage a filing system for your company 00:07:00 Records and Documents Management 00:09:00 Mastering your soft skills Soft skills for Legal Assistants 00:03:00 Communication Skills - E-mail Communication Ettiquete 00:13:00 Emotional Intelligence at the workplace 00:25:00 Stress Management 00:15:00 Confidentiality at the workplace 00:09:00 Assessment Assessment - Paralegal Training Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Unlock the gateway to effective communication with our course, 'Basics of English for Beginners.' Dive into the fundamentals of the English language, from mastering basic grammar to understanding punctuation rules. Embark on a journey where basic English transforms into a powerful tool for expression and comprehension. In this course, you'll explore the essence of English language basics, equipping yourself with the necessary skills to navigate various linguistic landscapes. Delve into the nuances of basic English speaking, honing your abilities to articulate thoughts with clarity and precision. Through interactive lessons and engaging activities, you'll build a solid foundation in the basics of English grammar, empowering you to communicate effectively in any context. By the end of this course, you will have a firm grasp of the basics of English grammar and punctuation, enabling you to express yourself confidently in both written and verbal communication. Whether you're a complete novice or looking to brush up on your language skills, this course promises to unlock the door to fluent and articulate English communication. Learning Outcomes: Acquire a solid understanding of the basics of English language structure. Master fundamental grammar concepts essential for effective communication. Develop proficiency in applying punctuation rules accurately. Enhance basic English speaking skills through practice and application. Gain confidence in expressing ideas clearly and concisely in English. Why buy this Basics of English for Beginners? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Basics of English for Beginners there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Basics of English for Beginners course for? Individuals with little to no prior knowledge of English language basics. Students aiming to strengthen their foundation in English grammar. Professionals seeking to improve their communication skills in English. Non-native English speakers looking to enhance their language proficiency. Anyone interested in acquiring essential skills for effective English communication. Prerequisites This Basics of English for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basics of English for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Basics of English for Beginners is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:06:00 Section 02: Basics of English Language The Alphabet 00:09:00 The Alphabet (Special Letter Y) 00:03:00 Basic Structure of Sentences in English 00:10:00 Numbers 00:13:00 Time and Dates 00:08:00 Nouns 00:04:00 Pronouns 00:05:00 Verbs 00:06:00 Adjectives 00:04:00 Adverbs 00:05:00 Prepositions 00:04:00 Conjunctions 00:16:00 Interjections 00:04:00 Articles 00:05:00 List of Basic Words in English 00:06:00 Section 03: Basic Grammar Lessons Singular and Plural Nouns 00:07:00 Count and Non-Count Nouns 00:02:00 Possessive Nouns 00:06:00 Pronouns (Detailed) 00:08:00 Be Verbs 00:05:00 Action Verbs 00:07:00 Adjectives (Detailed) 00:08:00 Comparative and Superlative Adjectives 00:09:00 Adverbs (Detailed) 00:06:00 Verb Tenses and Irregular Verbs 00:13:00 Gerunds 00:05:00 Infinitives 00:09:00 Active and Passive Voice 00:07:00 Conditionals 00:06:00 Direct and Indirect Speech 00:08:00 Prepositions (Detailed) 00:23:00 Phrases and Idioms 00:04:00 Auxiliary Verbs 00:20:00 Either and Neither 00:07:00 Indicative, Imperative, Subjunctive Mood 00:04:00 Section 04: Punctuation Rules Full Stop - Period 00:09:00 Comma 00:08:00 Question Mark 00:02:00 Exclamation Mark 00:03:00 Colon 00:06:00 Semicolon 00:07:00 Apostrophe 00:08:00 Hyphen & Dash 00:10:00 Quotation Marks 00:04:00 Parentheses & Brackets 00:06:00 Ellipsis 00:05:00 Asterisk 00:04:00 Section 05: Final Section Final Lecture 00:06:00 Assignment Assignment - Basics of English 00:00:00

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Improve your ability to deliver training and help trainers become better at teaching those around them with the Training Manager course. In this course you will learn; user-friendly learning design processes created to help experts looking to become experienced trainers. The Training Manager covers; approaches to designing and delivering training practices, along with improving your leadership and communication skills, too. Learning Outcomes of The Training Manager:  Learn how to define a successful training programme Discover the essentials of a quality training programme Learn how to perform a training needs analysis Learn how to evaluate training delivery Discover how to tell stories when delivering training Develop your creative and communicative skills Learn how to resolve conflicts in the training room Improve your stress management skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.

This Advanced Diploma in Coaching and Mentoring is designed to equip you with the knowledge and skills of coaching and mentoring. You will learn the skills, techniques and in depth insights of mentoring. In the role of mentor, you will contract and develop with your client a highly personal yet professional relationship that is creative, dynamic and intentional resulting in a positive outcome. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? The Advanced Diploma in Coaching and Mentoring is aimed at anyone wishing to start working in such roles, or existing professionals wishing to boost their skills and employability. Our courses are open to learners of all levels with no formal experience or qualifications required to enrol. However, learners should be aged 16 or over and have a good understanding of English language, numeracy and IT. Career path Studying this course would benefit a range of careers, but would specifically boost employability in roles such as Coach Development Instructor Facilitator Life Coach Life Consultant Mentor Talent Coach Course Contents Introduction to Coaching and Mentoring Coaching and Mentoring Objectives and Processes Ethical Aspects of Coaching and Mentoring Coaching and Mentoring Models Effective Communication Skills Personal Skills Management Skills Functional Skills

Equip yourself with essential business management skills through our comprehensive Business Management Course. Learn about marketing, project management, negotiation, and more. Perfect for beginners and experienced professionals alike. Enrol now and take charge of your business success!

Having problems finding the ideal course to enhance your skills and knowledge of the field of travel and tourism? Then our carefully developed Travel & Tourism Course is here to develop your skills in this sector. You will gain all the details you need to enhance your knowledge and understanding in this work sector with the help of this course. This course will deepen your knowledge and skill about travel and tourism, tourism products and services, Brexit and its impact on the tourism industry, human resource management in the travel industry, crisis and visitor attraction management and transport management procedures. This Level 4 Travel & Tourism course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Travel & Tourismsub stantial and easier than ever! The United Kingdom is a popular tourist destination for its rich history, cultural landmarks, and natural beauty. Some of the top attractions in the UK include London, Edinburgh, Stonehenge, the Lake District, and the Scottish Highlands. The country is also home to several world-class museums and galleries, such as the British Museum, the National Gallery, and the Tate Modern. There are a wide variety of job opportunities available in the travel and tourism sector in the UK. Some popular roles include: Travel agent - responsible for booking travel arrangements for customers and providing advice on destinations and travel options. Tour guide - leading groups of tourists on sightseeing tours and providing information about the places they visit. Hotel manager - overseeing the day-to-day operations of a hotel and ensuring that guests have a pleasant stay. Airline staff - working in customer service, flight attendant, or pilot roles. Travel writer - writing about travel destinations and experiences for magazines, newspapers, and online publications. Tour operator - creating and organising tour packages for individuals and groups. Event planner - organising events such as conferences, meetings, and conventions. Travel blogger - creating and publishing content about travel experiences, destinations and tips for readers. Learning Outcomes: Get complete support from your tutor and learning support. Gain in-depth knowledge of Travel & Tourism. Develop a thorough understanding of the Marketing Mix. Learn about Tourism Products and Services. Gain a thorough understanding of the relevant industry. Quality training course at an affordable price. Why Prefer thisCourse? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support. Enrolling in our Travel & Tourism course will allow you to obtain expert knowledge and confidence in the travel and tourism industry. The difference between business and leisure tourism, the components of tourism products and services, the life cycle of tourism products, tour operation economics, marketing objectives, sustainable tourism and development and tourism crises will all be covered in detail in this course. Course Curriculum Travel & Tourism Module 01: Introduction to Travel & Tourism Business Tourism Leisure Tourism Differentiating Between Business and Leisure Tourism Module 02: Tourism Products and Services Marketing Mix Components of Tourism Products and Services Life Cycle of Tourism Product Module 03: Tour Operating and Travel Retailing Introduction The Tour Operator Tour Operation Economics Consumer Trends Affecting Future of Tour Operation Consumer Issues in Tour Operating Module 04: Marketing in Travel & Tourism Marketing Strategies GTA Marketing Roles Market Research Marketing Objectives Module 05: Developing Communication Skills Active Listening Telephoning Negotiation Module 06: Customer Service and Satisfaction Introduction Quality Tourism Management Taking Care of Customer Deal with Complaints Module 07: Crisis and Visitor Attraction Management Crisis Management Visitor Attraction Management Module 08: Transport Management Procedure Principles of Transportation (Discuss shortly, try to use bullets) Different Forms of Land Transport Advantages and Disadvantages of Different Types of Transport Issues in Transport Management Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Impact of COVID on the Tourism Industry UK Best Destinations Best Tourism Destinations Across the World Module 10: Sustainable Tourism Sustainable Development Sustainable Tourism and Development Roles and Responsibilities Module 11: Public Awareness Campaigns Role of Public Awareness Workshops Seminars on Public Awareness Making Tourists Aware Module 12: Brexit and its Impact on Tourism Industry Brexit Tourism and the intimacy of Geopolitics Transformation Tourism Crises Negative Mega Event Supply-Side Issues Module 13: Travel & Tourism Issues to Contend with Tourism Productivity Challenges Measurement Issues Demand Variations and Markets Capital and Infrastructure Module 14: Module 14: Human Resource Management in Travel Industry Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPD Upon finishing the Transcription course, you will receive a CPD accredited certificate that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course requires no formal qualifications or experience. Anyone interested in learning is welcome to enrol for the course. Requirements You will not need any prior background or expertise to enrol in this course. Career path You can explore connected and in-demand jobs related to Travel and Tourism after completing the course Travel agent Tour manager Tourist guide Resort representative Certificates Certificate of completion Digital certificate - £10