4786 Communication Skills courses in Dudley delivered Online

🚀 Unlock Seamless Teamwork with 'Efficient Collaboration: Mastering Office 365' 🚀 Are you ready to revolutionize the way your team works together? Say goodbye to productivity bottlenecks and hello to streamlined collaboration with our comprehensive online course: 'Efficient Collaboration: Mastering Office 365.'   🌐 Why Office 365? In today's fast-paced business environment, effective collaboration is non-negotiable. Microsoft Office 365 stands as the ultimate toolkit, empowering teams to communicate, share, and achieve together seamlessly. From Word and Excel to Teams and SharePoint, this suite offers unparalleled potential for enhanced productivity.   🔥 What Will You Learn? 📈 Maximize Productivity: Discover the hidden gems within each Office 365 app to boost your team's efficiency and output. 🤝 Streamline Communication: Unleash the full power of Microsoft Teams, fostering real-time collaboration and communication across your organization. 🌐 Master Cloud Collaboration: Dive into SharePoint and OneDrive to facilitate secure and efficient document sharing, ensuring your team is always on the same page. 🔄 Automation Techniques: Learn how to automate repetitive tasks with Power Automate, saving time and reducing errors. 📱 Mobile Collaboration: Extend your collaboration capabilities to mobile devices, allowing your team to work from anywhere.   🎓 Why Choose Our Course? ✅ Expert Instructors: Taught by seasoned Office 365 professionals with hands-on industry experience. ✅ Interactive Learning: Engage in practical exercises and real-world scenarios to reinforce your understanding. ✅ Lifetime Access: Enjoy access to course materials and updates for a lifetime, ensuring your skills remain cutting-edge. ✅ Community Support: Join a vibrant community of learners, exchanging insights and overcoming challenges together.   🌟 Who Is This Course For? Business Owners Project Managers Office Administrators Team Leaders Anyone looking to supercharge their collaboration skills   💡 Enroll Today and Transform Your Team's Collaboration! Don't let outdated collaboration methods hinder your team's potential. Join 'Efficient Collaboration: Mastering Office 365' today and unlock the full power of Office 365. Take the first step towards a more connected, productive, and successful future! Course Curriculum Basic Overview 00:00 Licensing Issues for Business 00:00 Home Vs Business Pricing 00:00 Reasons To Consider the Home Version 00:00 Differing Levels of Business Pricing - Enterprise 00:00 Purchase and Set Up 00:00 Using Office Applications Online 00:00 Using Office Applications Offline 00:00 Do You Need to Be Internet Connected 00:00 Using One Drive - Admin 00:00 Using One Drive Basic Functions 00:00 Skype For Business Installation 00:00 Skype for Business Webinars 00:00 Skype for Business Vs Skype for Desktop 00:00 Microsoft Outlook With Exchange 00:00 Outlook.com Vs Microsoft Exchange 00:00 Managing Tasks With Planner 00:00 The Teams Application 00:00 Invoicing and Management Applications 00:00 Conclusion 00:00 Advanced Overview 00:00 Other 365 Options 00:00 Admin Panel - Part One 00:00 Admin Panel - Part Two 00:00 Document Sharing and Collaboration 00:00 Document Sharing and Collaboration With Delve 00:00 Intranet with Sharepoint 00:00 Intranet with Sharepoint - External App Updates Part Two 00:00 PPT Alternative Onscreen Presentatoins with Sway 00:00 PPT Alternative Onscreen Presentations With Sway - Part Two 00:00 Zapier Like Integrations with Flow - Part One 00:00 Zapier Like Integrations with Flow - Part Two 00:00 Slack Like Conversations With Yammer - Part One 00:00 Slack Like Conversations with Yammer - Part Two - External 00:00 Adding On Applications with Dynamics 365 00:00 Adding on Applications with Dynamics 365 - Part 2 00:00 Create Surveys - Quizzes and Polls with Forms - Part One 00:00 Create Surveys - Quizzes and Polls with Forms 00:00 Using Microsoft To Do 00:00 Conclusion 00:00

🌟 Unlock Your Professional Potential with the Professional Intuition Mastery Program! 🌟 Are you ready to elevate your career and achieve unparalleled success by tapping into the incredible power of intuition? Introducing the Professional Intuition Mastery Program - the game-changing online course designed to unleash your intuitive abilities and revolutionize the way you navigate your professional journey.   🔮 Why Intuition Matters in Your Career: In today's fast-paced and competitive world, professionals who harness the power of intuition gain a significant edge. Imagine making decisions with clarity, anticipating trends before they happen, and forging connections that propel your career to new heights. The Professional Intuition Mastery Program is your key to unlocking these extraordinary capabilities.   🚀 What You'll Gain: ✨ Intuition Unleashed: Develop and fine-tune your innate intuitive abilities to make better decisions, solve complex problems, and seize opportunities effortlessly. ✨ Strategic Decision-Making: Learn to integrate intuition into your decision-making process, allowing you to navigate challenges with confidence and precision. ✨ Enhanced Creativity: Tap into your creative reservoir by aligning with your intuitive insights, fostering innovation and out-of-the-box thinking in your professional endeavors. ✨ Effective Communication: Master the art of reading subtle cues and non-verbal communication, establishing stronger connections with colleagues, clients, and stakeholders. ✨ Career Acceleration: Propel your career forward by leveraging intuitive intelligence to anticipate industry shifts, identify emerging trends, and position yourself as a leader in your field. 🎓 Course Highlights: 🌐 Flexible Learning: Access the course from anywhere, at any time, and on any device. Fit your learning into your busy schedule without compromising on quality. 🤝 Community Support: Connect with like-minded professionals in our exclusive community. Share insights, collaborate on projects, and grow together on your intuitive journey. 📚 Comprehensive Curriculum: Our expert-led modules cover everything from the fundamentals of intuition to advanced techniques tailored for the professional sphere. 🌈 Holistic Approach: We believe in nurturing the whole professional. This course combines practical exercises, real-world case studies, and expert guidance to ensure a well-rounded mastery of intuition.   ⏰ Don't Miss Your Chance! The Professional Intuition Mastery Program is your gateway to a more intuitive, successful, and fulfilling professional life. Seize this opportunity to gain a competitive advantage in your career.   👉 Enroll Now and Harness the Power of Professional Intuition! 👈 (Disclaimer: Results may vary. Success in the program depends on individual commitment and effort.) Course Curriculum Foundations of Psychic Clairvoyance Psychic Intro 00:00 Introduction to Clairvoyance 00:00 The Four Clairsenses 00:00 Tests for Clairsenses 00:00 Preparing for Psychic Clairsenses Psychic Blocks or Filters 00:00 Meditation to remove psychogenic blocks or filters 00:00 Psychic Mindfulness 00:00 Meditation for Aura, Chakra and Kundalini Cleansing and Energizing 00:00 Exercises to Develop Psychic Clairsenses Mindfulness for Clairsenses 00:00 Re-creation Exercises for Clairsenses 00:00 Non-Line-of-Perception Exercises for Clairsenses 00:00 Postcognition Exercises for Clairsenses 00:00 Precognition Exercises for Clairsenses 00:00 Safety Measures in Psychic Clairsenses Grounding 00:00 Centering 00:00 Psychic Shielding 00:00 Connecting, Disconnecting, Locking, and Unlocking Chakras 00:00 Angelic Shielding 00:00 Ethical Issues and Professionalism in Psychic Practice 00:00 Advanced Uses of Psychic Power Spiritual Healing, Energy Healing, and Reiki 00:00 Consciousness and Intuition Development 00:00 Nature Connection through Forest Bathing 00:00 Nonverbal Communication and Telepathy for - Plant, Human, and Animal Communication 00:00 Mentalism, Mind Reading, and Lie Detection 00:00 Attraction and Likability 00:00 Hypnosis, Self-Hypnosis, Hypnotherapy, and Past Life Regression 00:00 Lucid Dreaming 00:00 Aura Reading 00:00 Communication with Archangels and Orbs for Angelic Therapy 00:00 Mediumship, Shamanism, Shamanic Healing, Witchcraft, Soul Retrieval, Hoodoo _ Conjure 00:00 Astral Projection 00:00 Akashic Records 00:00 Tarot Card Reading, Angel Card Reading, and Oracle Card Reading 00:00 Dowsing 00:00 Tantra 00:00 Activating Individual Chakras Psychic Meditation Root Chakra 00:00 Psychic Meditation Sacral Chakra 00:00 Psychic Meditation Solar Plexus Chakra UPDATED 00:00 Psychic Meditation Heart Chakra UPDATED 00:00 Psychic Meditation Throat Chakra 00:00 Psychic Meditation Third Eye Chakra 00:00 Psychic Meditation Crown Chakra 00:00

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

🚀 Unlock the Power of Quality Assurance with Our Software Testing Course! 🚀 Are you ready to take your career in the tech industry to new heights? Dive into the world of software testing and equip yourself with the essential skills needed to ensure top-notch quality in every digital product! Our comprehensive Software Testing course is your gateway to mastering the art of detecting bugs, ensuring functionality, and delivering seamless user experiences.   Why Software Testing Matters? In today's fast-paced digital landscape, flawless software performance is non-negotiable. Every glitch, bug, or malfunction can cost a company its reputation, customers, and revenue. That's where software testing comes into play. By meticulously examining code, analyzing system functionalities, and running rigorous tests, software testers play a crucial role in identifying and rectifying issues before they escalate.   Benefits of Our Software Testing Course Stay Ahead of the Curve: In an industry that's constantly evolving, staying stagnant is not an option. Our course provides you with the latest techniques, tools, and methodologies in software testing, ensuring you're always ahead of the curve. Enhance Product Quality: Become the guardian of quality by learning how to conduct thorough tests that identify even the most elusive bugs. With your expertise, you'll contribute to the creation of robust, reliable software that delights users. Boost Employability: Employers are constantly on the lookout for skilled software testers who can ensure their products meet the highest standards. By completing our course, you'll enhance your employability and open doors to exciting career opportunities. Save Time and Resources: Catching bugs early in the development process saves both time and resources. Our course teaches you how to implement efficient testing strategies, helping companies streamline their workflows and minimize costly rework. Earn Recognition and Respect: As a proficient software tester, you'll earn the respect of your peers and recognition from industry leaders. Your ability to deliver flawless software solutions will position you as a valuable asset in any organization.   Who is This For? Our Software Testing course is perfect for: Aspiring QA Engineers Software Developers looking to expand their skillset IT Professionals interested in quality assurance Students pursuing a career in technology Anyone passionate about ensuring top-notch software quality No matter your background or experience level, if you're eager to dive into the world of software testing, this course is for you!   Career Path Upon completing our Software Testing course, you'll be well-equipped to pursue a variety of exciting career paths, including: Quality Assurance Engineer: As a QA engineer, you'll be responsible for ensuring that software products meet the highest quality standards. You'll design and execute tests, identify defects, and collaborate with developers to resolve issues. Test Automation Engineer: Automation is becoming increasingly essential in software testing. As a test automation engineer, you'll leverage tools and scripts to automate repetitive testing tasks, improving efficiency and accuracy. Software Development Engineer in Test (SDET): SDETs combine development and testing skills to create robust testing frameworks and tools. They play a crucial role in ensuring the reliability and scalability of software systems. Quality Assurance Manager: With experience and expertise, you could advance to a managerial role overseeing QA teams and processes. Quality assurance managers are responsible for setting testing standards, optimizing workflows, and ensuring the overall quality of deliverables.   Don't Miss Out on This Opportunity! Are you ready to embark on an exciting journey into the world of software testing? Enroll in our Software Testing course today and unlock the door to a rewarding career in quality assurance. Join thousands of satisfied students who have transformed their careers with our comprehensive training program. Don't wait - secure your future in tech today!   FAQ (Frequently Asked Questions) - Software Testing Q1: What is software testing, and why is it important? Software testing is the process of evaluating a software application or system to ensure that it meets specified requirements and works as expected. It involves executing a program or system with the intent of finding errors or bugs and verifying that the software meets its quality and performance objectives. Testing is crucial for several reasons: It helps identify and fix defects or bugs early in the development process, reducing the cost of fixing issues later. It ensures that the software meets user requirements and expectations, enhancing user satisfaction. Testing improves the reliability, usability, and performance of software applications, thereby increasing their overall quality. It helps build confidence in the software's correctness and functionality, leading to better adoption and success in the market. Q2: What are the different types of software testing? There are various types of software testing, each serving different purposes and objectives: Unit Testing: Tests individual components or modules to ensure they function correctly in isolation. Integration Testing: Verifies that multiple components work together as expected when integrated. System Testing: Evaluates the entire system's functionality and performance in the context of the intended environment. Acceptance Testing: Validates that the software meets user requirements and is ready for deployment. Regression Testing: Ensures that changes or updates to the software do not adversely affect existing functionality. Performance Testing: Evaluates the software's responsiveness, scalability, and stability under different workload conditions. Security Testing: Identifies vulnerabilities and weaknesses in the software to prevent unauthorized access or data breaches. Q3: When should testing be performed in the software development lifecycle? Testing should be integrated into the software development lifecycle from the early stages and conducted iteratively throughout the process. Ideally, testing starts as soon as individual components or modules are developed and continues through integration, system development, and acceptance testing phases. Iterative testing allows for early detection and resolution of issues, reducing the risk of defects accumulating and impacting the final product. Q4: What are some common challenges in software testing? Incomplete or unclear requirements: Lack of clear specifications can make it challenging to determine what to test. Time and resource constraints: Limited time and resources may restrict the extent of testing that can be performed. Changing requirements: Frequent changes in requirements can lead to scope creep and require retesting. Complexity of software: Testing complex systems with intricate dependencies can be challenging and time-consuming. Test environment setup: Creating and maintaining test environments that mimic production can be complex and costly. Effective communication: Ensuring clear communication among stakeholders, developers, and testers is essential for successful testing. Course Curriculum Module 1 Introduction to Software Engineering Introduction to Software Engineering 00:00 Module 2 Software Design Principles and Testing Software Design Principles and Testing 00:00 Module 3 Software Maintenance and Evolution Software Maintenance and Evolution 00:00 Module 4 Software Project Management Software Project Management 00:00 Module 5 Software Configuration Management Software Configuration Management 00:00 Module 6 Software Project Metrics and Measurement Software Project Metrics and Measurement 00:00

Course Description Get instant knowledge from this bite-sized Crisis Communication for HR: Part 1 course. This course is very short and you can complete it within a very short time. In this Crisis Communication for HR: Part 1 course you will get fundamental ideas of crisis communication, the key understanding of managing communication, effective communication and so on. Enrol in this course today and start your instant first step towards learning about crisis and HR. Learn faster for instant implementation. Learning outcome  Familiarise with crisis Deepen your understanding of effective communication Learn about planning and managing communication How Much Do HR Managers Earn? Senior - £69,000(Appx.) Average - £48,000(Appx.) Starting - £34,000(Appx.) Requirement Our Crisis Communication for HR: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Crisis Communication for HR: Part 1 Module 01: Crisis and HR Manager 00:19:00 Module 02: Planning and Managing Communication 00:24:00 Module 03: Effective Communication 00:30:00 Assignment Assignment - Crisis Communication for HR: Part 1 00:00:00

Course Description Get instant knowledge from this bite-sized Crisis Communication for HR: Part 2 course. This course is very short and you can complete it within a very short time. In this Crisis Communication for HR: Part 2 course you will get fundamental ideas of crisis communication, the key understanding of managing communication, effective communication and so on. Enrol in this course today and start your instant first step towards learning about crisis and HR. Learn faster for instant implementation. Learning outcome  Familiarise with crisis Deepen your understanding of effective communication Learn about planning and managing communication How Much Do HR Managers Earn? Senior - £69,000(Appx.) Average - £48,000(Appx.) Starting - £34,000(Appx.) Requirement Our Crisis Communication for HR: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Crisis Communication for HR: Part 2 Module 01: Preparing for a Crisis 00:24:00 Module 02: Communication During and After a Crisis 00:23:00 Module 03: Building a Crisis Resilient Workforce 00:39:00 Assignment Assignment - Crisis Communication for HR: Part 2 00:00:00

Negotiation is a skill that can be learned by putting some simple techniques into practice. During your life, you will come across many situations that will put your negotiation skills to the test. Whether buying a house or land, considering contracts for your business, or discussing your salary with your boss, your success in these activities is highly dependent on your ability to negotiate. Enrol in this negotiation course today, and learn to negotiate masterfully, to give yourself a considerably better chance of personal and financial success. You will be acquainted with everything you need to know about negotiation, from preparing and planning, creating win/win situations, and ending the deal having got a brilliant price. Course Highlights Diploma in Negotiating Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Negotiating Skills into 31 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 5 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Negotiating Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Negotiating Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Negotiating Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. How to Negotiate With Your Landlord About Problems FREE 01:00:00 How to Negotiate With Your Family Members, and Keep the Peace FREE 01:00:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 01:00:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 01:00:00 How to make negotiating a habit 00:30:00 How to avoid negotiating too much 01:00:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 01:00:00 How to ask for better benefits, how to negotiate 01:00:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 01:00:00 How to avoid raising your voice when negotiating a problem 00:30:00 How to be a leader with better negotiation skills 02:00:00 Three methods of getting someone to do what you want S10 02:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 01:00:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:30:00 How to negotiate when opening a new investment account 01:00:00 Mock Exam Mock Exam- Diploma in Negotiating Skills 00:20:00 Final Exam Final Exam- Diploma in Negotiating Skills 00:20:00

Public speaking is probably the number one fear in all over the world. While speaking in public do you put pressure on yourself to be perfect? Do you dread confronting the possibility of being rejected? Then taking this Public Speaking Made Easy - Sean Collard course can exceedingly benefit you to overcome this fear for a lifetime. This course will introduce you with the skills you need to become a public speaker and help you gain confidence in your ability to connect with and communicate to people courteously and professionally. Appropriate body language, the correct tone of voice, making eye contact, etc. also an integral part of this course. Learn some best practices to communicate with courage and confidence, while looking and feeling professional at the same time. What Will I Learn? Complete skill and confidence in your ability to connect with and communicate to people socially and professionally Requirements The will to learn and a reasonable understanding of English Who is the target audience? Those who want to learn how to connect with and communicate to people with courage and confidence, while looking and feeling professional WELCOME FREE 00:02:00 Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds FREE 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke FREE 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? FREE 00:04:00 Conclusion THANK YOU FOR YOUR TIME 00:01:00 Course Certification

There's a world of difference between a hastily typed email and a carefully crafted message that gets the right response from colleagues and customers. There really is an art to business email etiquette - and individuals and organisations dealing with emails on a day-to-day basis should make this course a top priority. The Business Skills: Email Etiquette is designed to provide you with the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers. In this course, you will discover why good structure - including an appropriate greetings and a compelling call to action - gets results. Learn powerful writing and formatting techniques to engage customers and colleagues. And you'll find out not just what you should, but also what you shouldn't do to stay on the right side of company policy and the law. What Will I Learn? Understand best practices for composing messages Understand best practices for responding to messages Learn about writing styles Format and proof emails Learn tips to minimize common mistakes Requirements Basic computer skills Who is the target audience? Students who want to create more effective emails Introduction Introduction FREE 00:01:00 Structuring an Email Setting Up an Email 00:03:00 Composing an Email 00:03:00 Proper Style and Formatting Writing Style 00:03:00 Formatting an Email 00:02:00 Proofing an Email 00:01:00 Responding to Emails Replying 00:01:00 Forwarding 00:02:00 Conclusion Course Recap 00:01:00 Course Certification

Learn essential email etiquettes for person to person and business to business email. Enrol the Email Etiquette for Business and explore various tips, hacks and secrets to keep clients happy with proper email etiquette. The proper etiquette or business communication will increase your online sales, marketing flow and customers. The course focuses on the proper business language and etiquette you should follow while writing an email for business purposes. The techniques of showing professionalism, using appropriate tone and level of formality and the utilizing proper business words will be discussed in the course. The course also trains you when to handle issues or what to do if you send email to the wrong person. The necessity of creating an email subject to clarify your topic and the use of visual components in the email will also be illustrated in the course. The course is suitable for both the employer and employee and you will master the mandatory email etiquettes by the end of the course. What you'll learn You'll save time and reduce communication frustration You'll consider visual components of an email, in order to enhance comprehension You'll know how to manage situations where an email reaches the wrong people You'll know the circumstances when sending an email is necessary and/or appropriate You'll create an email subject line which accurately describes the message's content You'll be able to use appropriate tone and level of formality in emails Requirements You should know how to use a computer at a beginner level Who is the target audience? This course is for all business professionals who want to be more confident and effective when they write to their clients and coworkers. Module: 01 Introduction 00:01:00 Be Professional 00:02:00 When to Email 00:04:00 Importance of a Subject Line 00:05:00 The Types of Formalities 00:07:00 Module: 02 To CC, BCC or Not to CC 00:06:00 Email Spacing and Flesche Scoring 00:06:00 Email Etiquette Tips I 00:09:00 Email Etiquette Tips II 00:06:00 Train Your Staff 00:01:00 When to and Not to Transfer 00:05:00