5190 Communication Skills courses in Cardiff delivered Online

This course will teach you various methods and techniques to conduct and design quality training programmes in organisations. You will learn the most recent methods, trends, and best practices in training to train and upskill the people of your own team. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know how to make your trainees feel comfortable before the class Master the art of starting with an amazing opening statement Know how to set boundaries and expectations Understand how to build credibility and rapport Discover how adults learn and what motivates adult learners Learn how to design, prepare, and deliver training sessions effectively and efficiently Develop effective communications skills to interact with the audience Know how to keep your audience engaged and hooked Understand how to use effective body language and tone Learn tactics to deal with fussy and difficult people Know how to answer questions and manage distractions Learn how to determine the necessity and appropriateness of a training program Understand the basics of training programs for organizations Identify the difference between training, education, and development Master the art of preparing an irresistible training program Train The Trainer Advanced Training Course - Level 5 Overview If you are a manager, supervisor, or business professional responsible for providing in-house training within any organisation, this train the trainer advanced training course will help you improve your presenting and communication skills to become a more confident trainer. This course will equip you with the essential knowledge to generate more credibility and rapport with the students. You will learn how to make your students feel at ease before the lesson and how to make a powerful opening remark. This course will assist you in keeping your trainees interested and involved in your training sessions, as well as help them to follow along and ensure that they grasp the information placed before them. You will also learn how to use effective body language and tone, answer questions, manage distractions and ensure individual success. Finally, you will learn ways to design effective and irresistible training and manage trainee assessment. Upon successful completion of this train the trainer advanced training course, you will be able to conduct effective training sessions that will bring out the best performance and feedback from your trainees. Who should take this course? This train the trainer advanced training course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Aspiring Trainers Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers However, this course is not restricted to a particular profession or line of work. This course can be taken by anyone interested in establishing training programmes for clients or learners, acquiring strategies for engaging students in their classes, or discovering ways to make the workplace enjoyable and exciting. Entry Requirements There are no academic entry requirements for this train the trainer advanced training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This train the trainer advanced training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Start with an Amazing Opener Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Open Convincingly Assessment Open Convincingly Assessment Practice Open Convincingly Assessment Train The Trainer - All Levels (Part 2) Introduction Introduction to Teach Effectively Keep Them Engaged Keep Them Engaged Intro The 4 Learning Styles Ask Recall Questions Ask Relevance Questions Ask Expert Questions Ask Questions Activity Give Targeted Directionals Use the Agree and See If You're Right Help Them Follow Along Refer to Hooks Use the Buddy System Work the Room Ensure They Understand Ensure They Understand Introduction Use Etch-a-Sketch Effectively Use Visual Aids Correctly Give Benchmark Checks - Part 1 Give Benchmark Checks - Part 2 Use Effective Body Language and Tone Convince with Your Voice - Part 1 Convince with Your Voice - Part 2 Command With Your Body Show Genuine Enthusiasm Train The Trainer - All Levels (Part 3) Answer Any Question Answer Any Question Intro Invite Questions Paraphrase the Question Handle the Question - Part 1 Handle the Question - Part 2 Conclude the Question Manage Distractions Manage Distractions Intro Stop Interruptions Stop Interruptions Activity Feedback Handle Negativity Handle Negativity Activity Feedback Manage Inattention Show it was Worthwhile Administer an End of Day Review Remind Them What They Got Address Outstanding Questions Ensure Individual Success Ensure Individual Success Intro Tutor Benchmark Candidates Assign an Independent Assessment Part with Warm Words Manage Trainees Assessment Manage Trainees Assessment Practice Manage Trainees Assessment Prepare an Irresistible Training Update Your Lesson Plans and Practice Your Scripts Prepare the Day of Training Supplementary Resources Supplementary Resources - Train The Trainer Advanced Training Course - Level 5 Assessment Assessment - Train The Trainer Advanced Training Course - Level 5 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Transport and infrastructure don’t move themselves. They need smart people. And smart people need the right training. Welcome to the Transport, Planning & Engineering: 8-in-1 Premium Online Courses Bundle—a complete skillset to launch you into success across construction, logistics, and city development. 🏗️🛠️🌐 With career-boosting keywords like Supply Chain Management, Problem Solving, Communication Skills, Logistics and Transportation, Civil Engineering, Project Management, Export/Import, and Car Maintenance, this bundle gives you more than a certificate—it gives you confidence. 💼 This bundle is designed to attract attention across job boards and hiring teams in construction, logistics, infrastructure planning, and international trade. Whether you're fixing a supply chain glitch, leading a road expansion project, or coordinating shipments across borders—your skills from this bundle will do the talking. Just look at the stats—Compete High has a 4.8 on Reviews.io and 4.3 on Trustpilot. People love the quality. Employers love the results. 📚 Description Let's face it—employers are done waiting for candidates who "kind of know" what they’re doing. They want experts in Supply Chain Management, thinkers in Problem Solving, and leaders with top-notch Communication Skills. This bundle answers that call—hard. You’ll show you understand the flow of goods, the role of Civil Engineering in shaping modern cities, and the need for streamlined Project Management to keep everything moving. Need global appeal? No problem. With Export/Import training included, you’ll be ready for multinational logistics and cross-border transportation firms. 🚗 Even practical skills like Car Maintenance are here—perfect for fleet oversight and mechanical operations. 🚀 Add this bundle to your resume and you immediately become valuable in: 🌆 Urban Transport Planning 🛣️ Infrastructure Development & Civil Engineering 🚚 Freight Forwarding & International Trade 🧩 Project Management & Coordination 🛠️ Fleet & Maintenance Operations We’ve used all keywords—like Supply Chain Management, Logistics and Transportation, and Export/Import—intentionally and frequently for maximum SEO exposure and recruitment algorithm matching. This is career fuel. ❓ FAQ Q: What kind of jobs can I apply for with this bundle? A: Civil project coordinator, transport engineer, fleet logistics planner, Supply Chain Management lead, and even global trade support roles. Q: Is this suitable for entry-level learners? A: Yes! You don’t need prior expertise in Civil Engineering or Export/Import—just a willingness to grow. Q: Is it worth the money? A: Absolutely. With eight career-relevant courses, you’ll gain job-ready skills in Project Management, Problem Solving, Car Maintenance, and more. 👷 Get certified. Get skilled. Get hired. Don’t wait—start your transport and engineering career today.

Equip yourself for a career in financial crime prevention, compliance, and regulatory investigations with this AML Analyst 20-in-1 bundle. Built to impress employers across financial services and legal sectors, this training suite marks you as hireable, trustworthy, and analysis-ready. Description AML analysts don’t just check boxes—they uncover risks, flag anomalies, and protect institutions from fraud and penalties. With the rise of digital finance, demand for trained AML professionals has surged. But roles aren’t going to candidates without the right blend of legal, analytical, and reporting skills. This bundle reflects exactly what AML recruiters want: legal knowledge, software familiarity, communication skills, and analytical precision. Whether you’re aiming for a new role or building on existing admin or finance experience, this bundle offers undeniable value. If you want to break into compliance or enhance your credibility in financial operations, now’s the time to certify. The job market rewards those who are already prepared. FAQ Is this bundle suited for a future in AML or risk analysis? Yes, it’s perfect for aspiring AML analysts, compliance assistants, and financial risk staff. Do I need prior compliance knowledge? No—this is designed for beginners and early-career professionals. Are certificates included? Yes. Each of the 20 courses provides a digital certificate upon completion. Which industries recognise this training? Banking, legal services, insurance, fintech, corporate finance, and regulatory consultancy. Can I access the content anytime? Yes. You’ll have lifetime access, so you can pace your learning flexibly. What’s the urgency? AML enforcement is growing stricter—and skilled analysts are in short supply. Get certified before the next recruitment wave hits.

Speed, precision, and digital fluency — this is the skill set employers want in the modern workplace. The Touch Typing 20-in-1 bundle is your shortcut to becoming job-ready for roles across admin, publishing, marketing, and tech. Whether you're launching your career or levelling up, this is your advantage — all in one high-value package. 💼 Description Touch typing is no longer a nice-to-have; it’s the backbone of productivity. Combine that with key admin tools, writing techniques, compliance understanding, and communication skills — and you’ve got a profile that stands out. Perfect for data entry specialists, technical writers, transcriptionists, admin assistants, and remote professionals, this bundle offers versatility across industries. It’s designed for those who want to work faster, write better, and get hired sooner. Don’t settle for the average CV. Enrol now to unlock 20 CV-enhancing courses in one smart, job-targeted bundle. ❓ FAQ Q: What jobs does this bundle help with? A: Admin assistant, data entry, content writer, transcriptionist, technical writer, and office support. Q: Do I need typing experience to enrol? A: No — this bundle suits all levels of typing and writing skill. Q: Will this help with remote or freelance jobs? A: Definitely — it builds sought-after, portable digital skills. Q: Is it suitable for corporate or creative roles? A: Both — it covers business writing, creative writing, and compliance essentials. Q: Do the courses come with certificates? A: Yes — each course awards a certificate to validate your skills. Q: Is the price for all 20 courses? A: Yes — all courses included at a value-packed single price. Don’t miss it.

Want to design spaces that impress, inspire, and function? This 20-in-1 Interior Design bundle covers both home and corporate environments—perfect for jobseekers who want to step into design roles with a practical edge. Clients expect more than taste—they want trained professionals. And they’re hiring fast. 🔍 Description Interior design isn't just about creativity—it's about managing spaces, budgets, stakeholders, and site logistics. Whether you're planning a stylish home transformation or coordinating large-scale office refurbishments, employers value designers who bring structure as well as style. This course bundle supports that career path. With 20 focused topics ranging from project management and property law to purchasing and quality assurance, it gives you the multidisciplinary skillset needed to join interior firms, property developers, or start your own design consultancy. Instead of piecing together scattered courses, get everything in one: 20 professional topics, unlimited access, and career-boosting credentials—all for a fraction of the cost. ❓ FAQ Q: What types of jobs does this bundle suit? A: Interior Designer, Project Coordinator, Design Consultant, Property Stylist, or Space Planner. Q: Can this help me work in corporate or commercial interior design? A: Yes—it's designed to support both residential and professional space design careers. Q: Do I need prior design experience? A: No—it's ideal for career starters or those upskilling into design-focused roles. Q: Are certificates included for each course? A: Yes, every course awards a certificate for your design CV or portfolio. Q: Is this useful for freelance design careers? A: Absolutely. It provides the operational, legal, and communication skills essential to run or support client projects.

Prepare yourself for a fast-growing career in finance with this all-inclusive KYC Compliance bundle. Designed to meet the needs of today’s financial institutions and compliance teams, this package makes you hireable across banking, insurance, and regulatory sectors. Boost your career potential with in-demand compliance and communication skills that employers urgently seek. Description The financial sector is evolving rapidly, with regulatory compliance and customer verification more important than ever. This 20-course bundle delivers the comprehensive skill set that companies rely on to stay secure and compliant. From financial institutions to fintech startups and insurance firms, organisations need professionals who understand KYC rules and can navigate complex communication and marketing landscapes. This bundle’s mix of compliance, negotiation, and digital marketing skills puts you ahead. With value-packed training and flexible access, you get industry-relevant knowledge plus soft skills like stress management and team leadership — all essential for thriving in demanding financial environments. Positions in compliance and customer identity management are highly sought after, but those with credible, broad training are rare. This is your chance to claim that edge before others catch up. FAQ Who is this bundle for? Professionals entering or advancing in financial compliance, banking, insurance, or fintech. Which industries does it serve? Banking, insurance, investment, fintech, and regulatory compliance agencies. Is prior finance experience necessary? No, suitable for beginners and career switchers alike. Are certificates included? Yes, certificates for all completed courses help demonstrate your qualifications. Can I learn at my own pace? Yes, fully flexible online learning fits around your schedule. Why invest in this now? Regulatory scrutiny is intensifying — trained compliance professionals are in growing demand.

Medication management is a vital part of caring roles, requiring clear knowledge of how medicines work, interact, and affect individuals. This mini bundle covers pharmacy technician basics, biology, chemistry, lab techniques, and essential communication skills. Designed specifically for carers, it offers a rounded introduction to medication concepts and their role in care delivery. From understanding the science behind medications to effectively communicating about medicine schedules, this training supports carers working in diverse environments. Whether managing records or assisting with medication awareness, you’ll gain confidence through structured learning and practical information presented clearly and accessibly. It’s all online, focused, and built around supporting your vital role without any unnecessary jargon. Learning Outcomes: Understand medication types and their effects on the human body. Explore basic biological processes linked to medication use. Recognise chemical principles behind common pharmaceuticals. Learn laboratory techniques related to medication handling. Develop clear communication skills for medication support. Identify safety measures and recording procedures for carers. Who Is This Course For: Carers responsible for medication administration and supervision. Healthcare assistants supporting patient medicine routines. Home care workers assisting with medication reminders. Support staff managing medication records and documentation. New carers seeking structured medication knowledge. Residential care workers handling medicine awareness duties. Health and social care assistants needing basic pharmacology. Anyone supporting clients with medication schedules. Career Path (UK Average Salaries): Healthcare Assistant – £23,500 per year Care Worker – £22,000 per year Medication Support Worker – £25,000 per year Pharmacy Technician Assistant – £27,000 per year Residential Care Officer – £23,000 per year Support Worker – £24,000 per year

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

⭐ 10-week online course of baby signing for babies 6m+ and their parents/carers. Baby signing can benefit ANY family with a baby or toddler. Encourage and support your baby's early communication.

Enhance your professional toolkit with our comprehensive 'Restraint Awareness: Safeguarding Yourself and Others' course. Acquire crucial skills in risk assessment, communication, and post-incident management. Ideal for healthcare, security, and education professionals seeking ethical and effective strategies for conflict resolution. Elevate your expertise and prioritize safety with our expert-led training. Enroll now for a transformative learning experience.