4872 Communication Skills courses in Addlestone delivered Online

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Are you interested in becoming a skilled SQL developer? Look no further than our SQL Developer Training bundle package! This 25-course package includes everything you need to become a master of SQL and set yourself up for a successful career in technology. Our courses cover all aspects of SQL programming, from beginner-level courses to advanced topics like NoSQL, Big Data, and Hadoop. You'll learn from expert instructors who have years of experience in the industry, and you'll get hands-on experience with real-world projects and assignments. In addition to the SQL-specific courses, you'll also receive five career-guided courses that will help you build a successful career in technology. These courses cover everything from creating a professional LinkedIn profile to acing the job interview. The SQL Developer Training bundle is designed for individuals who want to take their career in technology to the next level. Whether you're new to SQL or you're looking to advance your skills, this bundle has everything you need to succeed. So what are you waiting for? Enrol in our SQL Developer Training bundle today and take the first step toward becoming a skilled SQL developer! This 20-in 1 Ultimate SQL Developer bundle consists of the following Courses: Course 01: SQL Programming Masterclass Course 02: SQL Server for Beginners Course 03: SQL NoSQL Big Data and Hadoop Course 04: Microsoft SQL Server Development for Everyone Course 05: Javascript Programming for Beginners Course 06: Master JavaScript with Data Visualization Course 07: jQuery: JavaScript and AJAX Coding Bible Course 08: Kotlin Programming : Android Coding Course 09: Quick Data Science Approach from Scratch Course 10: Secure Programming of Web Applications Course 11: A-Frame Web VR Programming Course 12: Complete AutoLISP Programming Course 13: Building Your Own Computer Course Course 14: Neuro-linguistic Programming (NLP) Diploma Course 15: Cyber Security Incident Handling and Incident Response Course 16: Computer Networks Security Course 17: IT Asset Department Course 18: C# Programming - Beginner to Advanced Course 19: AutoCAD Programming using C# with Windows Forms Course 20: AutoCAD Programming using VB.NET with Windows Forms Additionally, you will get 5 other career-guided courses in this SQL Developer bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this SQL Developer bundle. Learning Outcomes of SQL Developer bundle This career-oriented bundle will help you to Gain the ability to excel in the role of SQL Developer Know your responsibilities as SQL Developer and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as SQL Developer Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SQL Developer bundle. Requirements This SQL Developer course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (SQL Programming Masterclass) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Supply-Chain Manager bundle. Our Supply-Chain Manager package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. As Supply-Chain Manager, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you. This 20-in 1 Ultimate Supply-Chain Manager bundle consists of the following Courses: Course 01: Transport Manager Course 02: Logistic Management Course 03: Import/Export Course 04: Certificate in Purchasing and Procurement Course 05: Operations Management: Enterprise Resource Planning Course 06: Management Skills for New Managers Course 07: Operations Management: Process Mapping & Supply Chain Course 08: Operations Management: Resource & Workout Layout Course 09: Airport Management Level 3 Course 10: Port Management Diploma Course 11: Driver Safety Awareness Certificate - CPD Certified Course 12: Car Mechanic and Repair Training Course 13: Online Workplace First Aid Level 3 Course Course 14: Warehouse Safety Course 15: Manual Handling Training Course 16: Work At Height Training Course 17: Working in Confined Spaces Course 18: Operations Management Course 19: Risk Assessment & Management Diploma Course 20: Spill Management Training Additionally, you will get 5 other career-guided courses in this Supply-Chain Manager bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Supply-Chain Manager bundle. Learning Outcomes of Supply-Chain Manager bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Supply-Chain Manager Know your responsibilities as Supply-Chain Manager and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Supply-Chain Manager Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Supply-Chain Manager bundle. Requirements This Supply-Chain Manager course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Transport Manager) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Logistics Specialist bundle. Our Logistics Specialist package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. As Logistics Specialist, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you. This 20-in 1 Ultimate Logistics Specialist bundle consists of the following Courses: Course 01: Logistic Management Course 02: Certificate in Purchasing and Procurement Course 03: Operations Management: Enterprise Resource Planning Course 04: Operations Management: Process Mapping & Supply Chain Course 05: Operations Management: Resource & Workout Layout Course 06: Supply Chain Management Course 07: Import/Export Course 08: Warehouse Safety Course 09: Material Management Course 10: Management Skills: A New Manager Course 11: Port Management Diploma Course 12: Driver Safety Awareness Certificate Course 13: Car Mechanic Training Course 14: First Aid at Work Course 15: Manual Handling Training Course 16: Work At Height Training Course 17: Working in Confined Spaces Course 18: Operations Management Course 19: Risk Assessment & Management Diploma Course 20: Applied Business Strategy for Managers Additionally, you will get 5 other career-guided courses in this Logistics Specialist bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Logistics Specialist bundle. Learning Outcomes of Logistics Specialist bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Logistics Specialist Know your responsibilities as Logistics Specialist and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Logistics Specialist Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Logistics Specialist bundle. Requirements This Logistics Specialist course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Logistic Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Overview   With the ever-increasing demand for Paralegal in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Paralegal may be.   Learning about Paralegal or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Paralegal. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Paralegal is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Paralegal Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Paralegal Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Paralegal Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Paralegal, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Paralegal, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Paralegal, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Paralegal Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 Understanding the Concept of Paralegal Understanding the Concept of Paralegal 00:00 Module 02 Key Legal Terminology Key Legal Terminology 00:00 Module 03 Effective Communication Skills for Paralegals Effective Communication Skills for Paralegals 00:00 Module 04 The Legal Workplace _ Professionals The Legal Workplace _ Professionals 00:00 Module 05 Law _ Legal Systems Law _ Legal Systems 00:00 Module 06 Contract and Business Law Contract and Business Law 00:00 Module 07 Criminal Law Criminal Law 00:00 Module 08 Employment Law Employment Law 00:00 Module 09 Family Law Family Law 00:00

Overview   With the ever-increasing demand for Team Leader in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Team Leader may be.   Learning about Team Leader or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Team Leader. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Team Leader is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Leadership Management & Team Leader Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Team Leader Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Team Leader Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Team Leader, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Team Leader, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Team Leader, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Team Leader Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 Introduction to Leadership Introduction to Leadership 00:00 Module 02 Understanding Management and Leadership Understanding Management and Leadership 00:00 Module 03 The Psychology Of Motivation The Psychology Of Motivation 00:00 Module 04 Strategic Planning Strategic Planning 00:00 Module 05 Communication Skills Communication Skills 00:00 Module 06 Time Management Time Management 00:00 Module 07 Leadership Styles and Traits Leadership Styles and Traits 00:00 Module 08 Select The Right People Select The Right People 00:00

Overview   With the ever-increasing demand for People Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in People Management may be.   Learning about People Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in People Management. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on People Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this People Management Diploma course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this People Management Diploma course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this People Management Diploma course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of People Management, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in People Management, Anyone looking for a certificate of completion on doing an online training on this topic, Students of People Management, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This People Management Diploma course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 Introduction to Leadership Introduction to Leadership 00:00 Module 02 Understanding Management and Leadership Understanding Management and Leadership 00:00 Module 03 The Psychology Of Motivation The Psychology Of Motivation 00:00 Module 04 Strategic Planning Strategic Planning 00:00 Module 05 Communication Skills Communication Skills 00:00 Module 06 Time Management Time Management 00:00 Module 07 Leadership Styles and Traits Leadership Styles and Traits 00:00 Module 08 Select The Right People Select The Right People 00:00

Overview   With the ever-increasing demand for Contracts Law in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Contracts Law may be.   Learning about Contracts Law or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Contracts Law. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Contracts Law is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Diploma in Contracts Law course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Diploma in Contracts Law course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Diploma in Contracts Law course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Contracts Law, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Contracts Law, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Contracts Law, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Diploma in Contracts Law course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 Understanding the Concept of Paralegal Understanding the Concept of Paralegal 00:00 Module 02 Key Legal Terminology Key Legal Terminology 00:00 Module 03 Effective Communication Skills for Paralegals Effective Communication Skills for Paralegals 00:00 Module 04 The Legal Workplace _ Professionals The Legal Workplace _ Professionals 00:00 Module 05 Law Legal Systems Law Legal Systems 00:00 Module 06 Contract and Business Law Contract and Business Law 00:00 Module 07 Criminal Law Criminal Law 00:00 Module 08 Employment Law Employment Law 00:00 Module 09 Family Law Family Law 00:00

Introducing the ultimate bundle for sports enthusiasts and aspiring professionals: the Sports Therapy, Hydrotherapy & Sports Psychology (QLS) bundle! Get ready to dive into a world of knowledge and unlock your potential with eight comprehensive courses designed to take your understanding of sports therapy, hydrotherapy, and sports psychology to new heights. What sets this bundle apart are the three QLS-endorsed courses that come with hardcopy certificates upon completion. These courses have been carefully curated and validated by industry experts, ensuring that you receive the highest standard of theoretical education. No need to worry about missing out on practical skills or hands-on experience-these courses are packed with valuable insights, strategies, and techniques that will equip you with the knowledge to excel in your field. But that's not all! In addition to the QLS-endorsed courses, you'll also gain access to five CPD QS-accredited courses. These courses cover a range of relevant topics, including sports coaching, common sports injuries, sports medicine fundamentals, sports nutrition, and functional skills in fitness. With this comprehensive bundle, you'll acquire a well-rounded understanding of the key aspects that contribute to success in the world of sports therapy and psychology. Imagine being able to confidently analyse and treat sports injuries, implement effective fitness and nutrition strategies, and understand the psychological factors that drive athletes to perform at their best. Whether you're an aspiring sports therapist, coach, or simply passionate about the field, this bundle is your gateway to a wealth of knowledge that will set you apart from the competition. Expand your horizons, enhance your career prospects, and become an invaluable asset in the world of sports therapy, hydrotherapy, and sports psychology. Enrol in the Sports Therapy, Hydrotherapy & Sports Psychology (QLS) bundle today and embark on an exciting journey of discovery and growth. Don't miss out on this opportunity to fuel your passion and take your skills to the next level! Key Features of the Sports Therapy, Hydrotherapy & Sports Psychology (QLS) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Sports Therapy, Hydrotherapy & Sports Psychology (QLS) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Sports Therapy QLS Course 02: Hydrotherapy QLS Course 03: Sports Psychology 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Sports Coaching: Fitness & Nutrition Course 02: Sports Therapy: Common Sports Injuries Course 03: Sports Medicine Fundamentals Course 04: Sports Nutrition Course Course 05: Functional Skills - Fitness In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Sports Therapy, Hydrotherapy & Sports Psychology (QLS) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of sports therapy principles, including injury assessment, rehabilitation techniques, and therapeutic modalities. Acquire in-depth knowledge of hydrotherapy and its application in sports injury management, including immersion techniques, hydrostatic pressure, and resistance exercises. Develop a solid foundation in sports psychology, exploring the psychological factors that influence athletic performance, motivation, and mental skills training. Learn effective sports coaching strategies encompassing fitness and nutrition principles, goal setting, and athlete development. Identify and evaluate common sports injuries, understanding their causes, symptoms, and appropriate treatment approaches. Familiarize yourself with the fundamentals of sports medicine, including biomechanics, exercise physiology, and the role of sports nutrition in optimising performance. Enhance your functional skills in fitness, encompassing core strength, flexibility, endurance, and overall physical fitness. Discover the fascinating world of sports therapy, hydrotherapy, and sports psychology with our comprehensive bundle. Through a series of carefully curated courses, you'll explore the theoretical foundations of these fields, empowering you with the knowledge to excel in sports-related disciplines. With three QLS-endorsed courses, each accompanied by a hardcopy certificate, and an additional five CPD QS-accredited courses, this bundle provides a comprehensive understanding of key principles and practices. Dive deep into sports coaching, injury assessment and rehabilitation, sports psychology, hydrotherapy techniques, and more. Expand your horizons, boost your career prospects, and unleash your potential in the realm of sports therapy and psychology. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring sports therapists looking to gain a strong theoretical foundation in the field. Sports coaches seeking to enhance their knowledge of injury management, sports psychology, and fitness and nutrition principles. Fitness enthusiasts interested in understanding the theoretical underpinnings of sports therapy and psychology. Individuals passionate about the sports industry and keen to explore the theoretical aspects of sports medicine and rehabilitation. Career path Sports Therapist: £20,000 - £40,000 per year Sports Coach: £18,000 - £35,000 per year Fitness Instructor: £14,000 - £30,000 per year Rehabilitation Specialist: £25,000 - £45,000 per year Sports Nutritionist: £20,000 - £40,000 per year Sports Psychology Consultant: £30,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.