Introducing the ultimate knowledge package for professionals seeking to excel in the fields of rigging, lifting, port management, and warehouse safety! With our exclusive Rigging & Lifting, Port Management and Warehouse Safety - 3 QLS Course bundle, you'll gain comprehensive expertise across a range of essential disciplines. This exceptional bundle boasts an impressive lineup of courses designed to equip you with the knowledge and skills needed to thrive in today's competitive industries. What sets us apart is our unwavering commitment to quality, as evidenced by the inclusion of three QLS-endorsed courses. By completing these courses, you'll not only enhance your expertise but also receive a coveted hardcopy certificate attesting to your mastery of these specialised domains. In addition to the QLS-endorsed courses, we have carefully curated five CPD QS-accredited courses that perfectly complement your learning journey. Delve into the intricacies of airport management, logistic management, supply chain management, import/export operations, and warehouse management diploma. Each course is meticulously crafted to provide you with a deep understanding of the subject matter and enable you to excel in your professional endeavours. Forget generic online tutorials and quizzes; we offer a refreshingly unique approach to learning. Our course content is delivered in an engaging and accessible format, making it easy for you to absorb the material at your own pace. No need for hands-on experience or practical skills - we believe in empowering you with theoretical knowledge that is directly applicable to real-world scenarios. Are you ready to unlock new career opportunities and become an industry leader in rigging, lifting, port management, and warehouse safety? Enroll in our Rigging & Lifting, Port Management and Warehouse Safety - 3 QLS Course bundle today and embark on a transformative educational journey that will propel you towards success. Expand your horizons, gain valuable expertise, and secure a brighter future in these dynamic industries. Key Features of the Rigging & Lifting, Port Management and Warehouse Safety - 3 QLS Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Rigging & Lifting, Port Management and Warehouse Safety - 3 QLS Course bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Rigging and Lifting QLS Course 02: Port Management QLS Course 03: Warehouse Safety 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Airport Management Course 02: Logistic Management Course 03: Supply Chain Management Course 04: Import/Export Course 05: Warehouse Management Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Rigging & Lifting, Port Management and Warehouse Safety - 3 QLS Course courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of rigging and lifting techniques, ensuring safe and efficient operations in various industries. Develop the knowledge and skills necessary for effective port management, including logistics, supply chain operations, and import/export procedures. Acquire expertise in warehouse safety, identifying and implementing best practices to minimise risks and maintain a secure working environment. Explore the intricacies of airport management, including passenger handling, security protocols, and air cargo logistics. Master the fundamentals of logistic management, optimising transportation, inventory, and distribution processes. Deepen your knowledge of supply chain management, understanding how to streamline operations and improve overall efficiency. Attain proficiency in warehouse management, including inventory control, storage optimisation, and effective material handling techniques. Unleash your potential with our Rigging & Lifting, Port Management and Warehouse Safety - 3 QLS Course bundle. This meticulously curated package offers a unique opportunity to delve into the core aspects of rigging, lifting, port management, and warehouse safety. Featuring three QLS-endorsed courses, you'll receive hardcopy certificates upon completion, validating your expertise in these specialised fields. Additionally, explore five CPD QS accredited courses that complement your learning journey, expanding your knowledge in airport management, logistic management, supply chain management, import/export, and warehouse management diploma. With our theoretical approach to learning, you'll acquire in-depth knowledge without the need for practical skills or hands-on experience. Prepare to excel in these dynamic industries and unlock limitless career opportunities. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their knowledge and expertise in rigging, lifting, port management, and warehouse safety. Individuals aspiring to pursue careers in airport management, logistic management, supply chain management, import/export, and warehouse management. Those who wish to upgrade their skills and stay up-to-date with industry best practices. Graduates looking to kick-start their careers in the fields mentioned above. Career path Rigging and Lifting Specialist: £25,000 - £45,000 per year Port Operations Manager: £30,000 - £60,000 per year Warehouse Safety Coordinator: £25,000 - £40,000 per year Airport Operations Supervisor: £20,000 - £40,000 per year Logistic Manager: £30,000 - £60,000 per year Supply Chain Analyst: £25,000 - £45,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Elevate your personal and professional journey with our NLP Practitioner Course: Mastering Techniques. Unlock the secrets of Neuro-Linguistic Programming, enhance communication skills, and gain mastery in advanced techniques. Transform beliefs, overcome challenges, and earn your NLP Practitioner Certification. Join a community of growth-oriented individuals. Enroll now for a life-changing experience in self-discovery and empowerment.
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Here's what you get: Step by step Media Studies: Understanding and Analysing Mass Communication lessons One to one assistance from Media Studies: Understanding and Analysing Mass Communicationprofessionals if you need it Innovative exams to test your knowledge after the Media Studies: Understanding and Analysing Mass Communicationcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Media Studies: Understanding and Analysing Mass Communication courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Media Studies: Understanding and Analysing Mass Communication certificate and transcript on the next working day Easily learn the Media Studies: Understanding and Analysing Mass Communication skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Course Overview: Do you aspire to work in a role that supports and assists legal professionals in their daily activities? If so, our Counselling Paralegal course - is the perfect opportunity for you to embark on a fulfilling career path. This comprehensive course will give you a deep understanding of the paralegal profession and develop the essential skills needed to excel in this dynamic field. According to recent statistics, the demand for paralegals in the UK is projected to grow significantly in the coming years, with job opportunities expected to increase by 15% by 2025. As the legal industry expands, qualified paralegals are increasingly sought after by law firms, corporate legal departments, and governmental organisations. This Paralegal course provides the knowledge and expertise necessary to thrive in this competitive landscape. As legal professionals, paralegals play a crucial role in supporting lawyers and solicitors, conducting legal research, drafting legal documents, and assisting in case preparation. With our Counselling Course - Paralegal, you will acquire a solid foundation in crucial legal terminology, learn effective communication skills, understand the intricacies of various areas of law, such as contract law, criminal law, and property law, and gain insight into professional conduct and ethics. Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for uninterrupted progress Who is This Course For? This Paralegal course is designed for individuals interested in the legal field who aspire to work as paralegals. Whether you are a recent graduate, a career changer, or simply looking to enhance your legal knowledge, this course provides the perfect platform to acquire the necessary skills and expertise to excel in the paralegal profession. What You Will Learn: Throughout the Paralegal course modules, you will comprehensively understand paralegal practices and legal principles. In Module 01, you will explore the foundational concepts of paralegal work, setting the stage for subsequent modules. Key legal terminology will be covered in Module 02, ensuring you possess the necessary vocabulary to navigate the legal landscape. Module 03 will focus on honing your communication skills. Further modules will delve into specific legal domains, including contract and business law, property law, wills and probate, criminal law, and human rights. You will also gain valuable insights into the legal workplace, conflict resolution, professional conduct and ethics, and mandatory knowledge fields for paralegals. Why Enrol in This Course: By enrolling in this Paralegal Course - Paralegal, you will acquire a range of highly sought-after skills essential for a successful career in the legal field. This course has received top student reviews, highlighting its comprehensive content and practical relevance. Additionally, the course is continuously updated to reflect the latest industry trends and legal developments, ensuring you stay ahead of the curve. Requirements: No prior legal experience is required to enrol in this Paralegal course. However, a passion for the legal field and a solid dedication to learning are essential prerequisites. Career Path: Upon completing this Paralegal course, you will have a range of exciting career opportunities in the legal field. Some of the professions you can pursue include: Paralegal - Average UK salary: £28,000 per annum Legal Assistant - Average UK salary: £25,000 per annum Compliance Officer - Average UK salary: £35,000 per annum Court Clerk - Average UK salary: £22,000 per annum Claims Handler - Average UK salary: £23,000 per annum Law Firm Administrator - Average UK salary: £26,000 per annum Legal Researcher - Average UK salary: £30,000 per annum Certification: Upon completing the Paralegal course, you will receive a CPD certificate to validate your newly acquired skills and enhance your professional credibility. Enrol in our Counselling Course - Paralegal today and take a significant step towards a rewarding and fulfilling career in the legal field. Course Curriculum 15 sections • 14 lectures • 06:12:00 total length •Module 01: Understanding the Concept of Paralegal: 00:25:00 •Module 02: Key Legal Terminology: 00:16:00 •Module 03: Effective Communication Skills for Paralegals: 00:39:00 •Module 04: The Legal Workplace & Professionals: 00:45:00 •Module 05: Law & Legal Systems: 00:33:00 •Module 06: Contract & Business Law: 00:54:00 •Module 07: Property Law: 00:19:00 •Module 08: Wills, Probate, Estate Law: 00:15:00 •Module 09: Criminal Law: 00:24:00 •Module 10: Common Paralegal Legal Matters: 00:35:00 •Module 11: Human Rights: 00:12:00 •Module 12: Conflict and Conflict Resolution: 00:18:00 •Module 13: Professional Conduct and Ethics of Paralegals: 00:25:00 •Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals: 00:12:00
Whether or not you need to start your own productive cleaning business or you need to improve your job prospects inside the association you at present work for, you will find that the British Cleaning Certificate Award can be a useful positive turn of events. Introduction to the Course This industry-perceived affirmation incorporates 21 data stuffed modules that you can learn at your own speed in your own space. This internet preparation requires around ten hours to finish with online help that you can depend on and trust. Course Content Module 1: Finding Your Career: A Job in the Cleaning Corps Module 2: The Different Types of Cleaning Jobs Module 3: Cleaning Equipment Module 4: Chemical Safety and Competence Module 5: The Job Module 6: Meeting Clients and Your Behaviour in Clients' Homes/Workplaces Module 7: Keyholding and Alarm Codes for Cleaners Module 8: Module 8 : Cleaning Techniques & Standards Expected Module 9: Cleaning Products & Clothing Module 10: Food Kitchen Cleaning Module 11: Commercial Kitchen Cleaning Module 12: Bathrooms & Toilets Module 13: Hospital / Medical practice Cleaning Module 14: Office Cleaning Module 15: Industrial Cleaning Equipment Module 16: Green & Steam Cleaning Module 17: Pressure Washing & Machine Sweeping Module 18: Reporting Procedures Module 19: Cleaning External Surfaces/Areas Module 20: Dealing with Non-Routine Waste Module 21: Communication Skills and Dealing with Customer Complaints The course covers the principal things you need to know to help your calling inside the British cleaning industry. It outfits you with the ability to improve your getting potential. On satisfaction of the course, you will be expected to float through an alternate choice appraisal, which covers all the modules you have as of late wrapped up. On passing, with a pass speed of 70%, you will download and print your revelation and start using it to improve your cleaning calling right away.
Description: Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Confidence is the key for presenting yourself during public speaking. You have to know what to convey to the audience and be comfortable with communication skills. To learn about overcoming your stage fear and nervousness, you can get the help of the course - Public Speaking Diploma. In this course, there are contents which will teach you on how to increase your communication skills. Interpersonal skills, professionalism, controlling nervousness, handling sticky situations, etc. You will also be taught on how to understand your audience, entice them with an immaculate presentation, controlling your body language, key themes and sentences, opportunities to practice and learn from mistakes, etc. This course Is aimed to help you better present yourself and make you more confident. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Implement quick and easy preparation techniques which will work no matter what if you have one minute or a week for its preparation Make your preparation for questions, in case of when you don't know what those questions will be. Getting over nervousness what you may come across while speaking in front of a group, particularly when the group is not compassionate to what you have to say. Apply the presentation techniques so that you can establish your credibility as well as getting people on your side Build an affinity with your audience Get to know the methods to decrease your nervousness as well as fear Realise your areas of strength as a presenter as well as the way you can draw the attention of different types of people Locate how the visual aids can help create an influence along with attention Improvise techniques to form a professional presence Know a number of different means so that you can prepare and organise information Knowing how to prepare, practise, as well as deliver a short presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Module 2 Getting Started 00:15:00 Planning 00:15:00 Force Field Analysis 00:15:00 Understanding Your Audience 00:30:00 Controlling Your Jitters 00:15:00 Making Your Listener Hear You 00:30:00 Key Themes 00:15:00 Structuring Ideas 00:15:00 Organization Methods 00:15:00 Expanding a Basic Plan 00:15:00 Our Body Language 00:15:00 Beginnings and Endings 00:15:00 Module 3 Communication 00:15:00 Stop! Check Your Mouth! 00:15:00 What's Your Type? How About Mine?@m 00:15:00 Positive Self-Talk 00:15:00 Rapport 00:05:00 Maximizing Meetings 00:15:00 Body Language 00:15:00 Sticky Situations 00:15:00 I Can Just Send an E-mail, Right? 00:15:00 Overcoming Nervousness 00:30:00 The Five S's 00:15:00 Start Writing! 00:15:00 Audience Profile 00:05:00 Your Speaking Voice 00:30:00 Add Punch to Your Presentation 00:15:00 Mock Exam Mock Exam- Public Speaking Diploma 00:20:00 Final Exam Final Exam- Public Speaking Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00