440 Communication Skills courses in Ince-in-Makerfield delivered Live Online

Gain practical skills in influencing and decision-making, perfect for anyone working in team-based or project-focused environments, with interactive, hands-on learning. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to use influencing and decision making techniques. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and decision making models and techniques. The course is aimed at anyone who interacts with others on a regular basis, especially those in project management disciplines, multi disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions. Objectives By the end of the course you will be able to: Utilise a variety of new techniques to enhance your influencing skills Recognise the impact of non-verbal communication and use it to enhance influencing behaviours Use language skills necessary to get your message across in an influential way Apply different techniques for dealing with aggression Understand VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use Perception, Bias, Decision Making and Judgement Understand personal preferences and approaches to Decision Making Speed read others approach to decision making Apply Mindsets, Skillsets and Toolsets for decision making Content What is influencing? Sources of power Influencing skills Choosing the right approach Developing Skills Communication skills – the language of influence Different influencing techniques and when to use them Having the confidence to challenge Dealing with confrontation and challenges in a confident manner The Decision Lifecycle – Personal Preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to Decision Making Understand the impact of Perception, Bias and judgement in decision making Speed reading others approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making - VUCA The Cynefin Framework – decision making in complex situations Understanding which business context, you operate in – simple, complicated, complex or chaotic Understanding how to decide in complexity Practical Practical exercises Case studies Personal action planning

Supporting and engaging with different parts of the organisation and interact with internal or external customer.

Meeting Management Online Course Overview This Meeting Management Online course equips learners with essential skills to plan, organise, and conduct effective meetings in both virtual and traditional settings. It covers key aspects such as meeting preparation, the use of various online platforms, and professional etiquette to ensure smooth communication and productive outcomes. By the end of the course, participants will confidently manage meetings that engage attendees, keep discussions focused, and achieve clear objectives. This course is designed to enhance organisational efficiency and communication skills, making it valuable for professionals across diverse sectors who regularly facilitate or participate in meetings. Course Description This comprehensive course delves into the full spectrum of meeting management, from initial planning to execution and follow-up. Learners will explore different online meeting platforms, mastering their features to optimise interaction and collaboration. Topics include agenda creation, participant engagement strategies, and maintaining professionalism through meeting etiquette. The course emphasises skills such as time management, effective communication, and problem-solving within meetings. Through a structured learning experience, participants will develop the ability to lead productive discussions, manage challenges, and ensure meetings contribute positively to organisational goals. Suitable for all levels, this course provides the knowledge required to enhance meeting effectiveness in today’s increasingly digital workplace. Meeting Management Online Curriculum: Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips (See full curriculum) Who is this course for? Individuals seeking to improve their meeting coordination skills. Professionals aiming to enhance leadership and communication abilities. Beginners with an interest in effective workplace collaboration. Team leaders and project managers requiring efficient meeting techniques. Career Path Meeting Coordinator Project Manager Administrative Assistant Business Analyst Office Manager

Course Overview The Portuguese Language Course for Beginners is designed to introduce learners to the essentials of the Portuguese language, equipping them with the ability to communicate confidently in everyday situations. This course covers key aspects such as greetings, basic vocabulary, sentence structure, and conversational skills. Whether you are preparing for travel, work, or personal enrichment, this course provides a strong foundation for further language development. By the end of the course, learners will have gained the competence to understand and use common Portuguese expressions, engage in simple conversations, and appreciate the cultural nuances of Portuguese-speaking countries. With its clear structure and engaging approach, this course offers practical value by enhancing communication skills, boosting cultural understanding, and opening up new personal and professional opportunities. Course Description The Portuguese Language Course for Beginners offers a structured introduction to the language through a series of focused lessons. Learners will explore essential topics including basic grammar, vocabulary building, pronunciation techniques, and conversational etiquette. Each section of the course is designed to enhance comprehension and speaking abilities, fostering a gradual progression towards language confidence. Learners will also gain insights into Portuguese culture, helping them to apply their language skills in real-world contexts with sensitivity and awareness. The course combines interactive exercises, audio support, and accessible content to ensure an enriching learning experience. Upon completion, learners will have developed the linguistic tools necessary to engage in everyday Portuguese conversations, navigate simple social and professional interactions, and lay the groundwork for further language study. The course is ideal for those seeking a reliable and well-rounded entry point into Portuguese language acquisition. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 (See full curriculum) Who is this course for? Individuals seeking to communicate effectively in Portuguese during travel or relocation. Professionals aiming to expand career opportunities in Portuguese-speaking markets. Beginners with an interest in learning a new language for cultural enrichment. Students or enthusiasts looking to build foundational language skills for academic or personal growth. Career Path Translator or Interpreter (Entry-Level) Customer Service Representative in multilingual environments Travel and Tourism Assistant International Sales or Business Support Officer Language Tutor (Beginner Level) Cultural Exchange Programme Coordinator

Empowered people perform better at work. Why? Because when your abilities, purpose and experience are valued you feel more like taking initiative, being accountable and supporting colleagues. We’re going to give you the tools to help you identify your level of empowerment. Here’s where you’ll discover what gets in the way of feeling truly fulfilled and what actions you could take to dial it up.

Dealing With Difficult People Training Course Overview The "Dealing With Difficult People Training Course" equips learners with the essential skills to manage challenging interactions effectively. This course focuses on understanding the root causes of difficult behaviours, improving communication strategies, and applying techniques to maintain professionalism. Learners will gain valuable insight into handling conflicts, reducing stress, and fostering positive relationships in both personal and professional settings. The course is designed to enhance interpersonal skills, build resilience, and provide practical tools for managing difficult individuals in various environments. Course Description This course delves into essential strategies for managing difficult people and challenging interactions. Topics covered include understanding the psychology of difficult behaviour, mastering communication techniques, and building effective coping mechanisms for stress. Learners will explore practical tips for improving relationships, solving problems, and applying conflict-resolution strategies in real-life situations. The course also includes a bonus video focusing on managing emotions and anger, providing additional insight into emotional intelligence. By the end, learners will have developed a comprehensive toolkit for managing difficult people in various contexts, from the workplace to personal life. Dealing With Difficult People Training Course Curriculum Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People – Relationships Module 05: Difficult People – Solutions Module 06: Problem-Solving Module 07: Final Notes and Tips Module 08: Bonus Video – Dealing With Emotions & Anger (See full curriculum) Who is this course for? Individuals seeking to improve their interpersonal communication skills. Professionals aiming to manage challenging behaviours in the workplace. Beginners with an interest in conflict resolution or psychology. Anyone looking to enhance their emotional intelligence and resilience. Career Path Human Resources Specialist Customer Service Manager Conflict Resolution Specialist Team Leader/Manager Counselling and Therapy Roles Customer Support Representative

Functional skills English Certification Course Overview The Functional Skills English Certification course is designed to enhance learners' command of English by improving key language skills essential for everyday communication and professional environments. It covers the fundamentals of grammar, sentence structure, punctuation, spelling, and common language errors, providing a well-rounded foundation in English. Learners will gain confidence in their reading, writing, and verbal communication, equipping them for a variety of roles in the workplace or further education. This certification is ideal for those looking to improve their English proficiency and meet the language standards required in various professional and academic settings. Course Description This course offers an in-depth exploration of the core components of English, starting with grammar and sentence structure. Learners will develop a strong understanding of punctuation, capitalisation, and spelling to enhance their writing accuracy and clarity. The course also addresses common language mistakes and offers strategies for improvement. Throughout the course, learners will engage with interactive content, building their knowledge and applying it to real-world scenarios. By the end, students will have gained the necessary skills to communicate effectively in both written and spoken English, empowering them to succeed in academic, professional, and social settings. Functional skills English Certification Curriculum Module 01: Introduction to the Course Module 02: The Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Question Module 06: Punctuation & Capitalisation Module 07: Spelling Module 08: Common Mistakes & Ways to Improve (See full curriculum) Who is this course for? Individuals seeking to improve their English language proficiency Professionals aiming to enhance their communication skills Beginners with an interest in mastering the English language Those preparing for English exams or certifications Career Path Administrative Assistant Customer Service Representative Teacher or Tutor Content Writer Communication Specialist Copywriter Public Relations Officer

In a world focused on digital media, 24-hour news channels and social channels, it’s really important to communicate with your audience – there are lots of opportunities to do this if you are interviewed by journalists. There’s the chance to deliver expert comments or take part in in-depth features or give a quote about your business or organisation. The media wants to stay relevant and engaged with its audience and you can play a part in that and talk to your audience. In our Broadcast Media Training Courses, we will teach you the best ways to share your story, how to answer those difficult questions and present yourself with confidence and style. This means you will capitalise on every opportunity. Our broadcast media and media interview training courses include: Exploiting the opportunity The world of digital media means there are lots of opportunities to appear online, on radio or on TV, as an expert or commentator and gain invaluable exposure for your business and organisation. You may meet journalists at industry events or be contacted for a comment on an issue. You may also need media training because you have to protect your business’ reputation by reacting proactively if you become involved in a news story. Media training will help you handle interviews with journalists, content creators and other media professionals. You need to communicate positively and effectively and make sure your message reaches the audience. It means speaking consistently, and with style and confidence. You’ll also need to know how to handle challenging questions and make sure you positively manage your reputation. Contemporary Media Training Our media training is interactive, engaging and importantly, carried out by experienced journalist trainers. Our team has worked at the highest levels of journalism and broadcasting and will give you an invaluable insight into how to maximise the opportunity of a media appearance. We will take you through the background of what journalists want and need, and give you a clear understanding of how to prepare and deliver your messages and ideas. We will then carry out a number of media style interviews which our technical team will record and playback so you can see and hear yourself. We will then support you with practical, inclusive and useful feedback for you to put into practice for the next interview. We provide copies of all your recordings and useful notes after the training. Locations that suit you We deliver training at our facilities in Birmingham or London or at your location, bringing our technical equipment and cameras with us. You can have a half day training session for up to 4 people or a full day training for a larger group. We also deliver training online for small groups which can be useful when teams are spread around the country. Expert Journalist Trainers We pride ourselves on two things at Coherent Comms – delivering contemporary media training and our supportive inclusive feedback. We know there are lots of media training companies out there but our clients tell us they work with us because we listen. We don’t tell you what training you need or hark back to the old days. We take on board your communication needs and deliver bespoke training. Our associates are working in digital communications, carrying out interviews for news online sites and our contacts are producing digital content for a 21st century audience. We’ll talk to you about TV and radio but we understand the wider media landscape and how to navigate it. And we’re really proud of our feedback – we want to take you from good to great and believe confidence building with tips and ideas that will work for you is the best way to develop your skills. We will help you design the course you want All our media training is bespoke and designed to exactly suit your needs. We have lots of ideas of how it might work but we want to hear from you and what you want! So get in touch with our friendly team by phone on 0754 533 4269 or fill in our contact form and we will get back to you. We’d love to hear how you hope to improve your media and communication skills.

Who is this course for? Enscape Rendering Training Course. The Enscape Rendering Training Course is tailored for architects, interior designers, and design students aiming to learn realistic visualizations using Enscape. Whether you prefer 1-on-1 in-person or online courses, this training is best for you. Click here for more info: Website Training duration: 5 hrs Method: 1-on-1 and Tailored content Schedule: Customize your training. Choose any hour from Mon to Sat, 9 am to 7 pm Call 02077202581 or WhatsApp at 07970325184 to book. Course Outline: Enscape Rendering Software Training (5 hours) Course 1: Enscape for Revit Hour 1: 1. Introduction to Enscape: Overview of Enscape rendering software, its features, and benefits. 2. Installing and Setting up Enscape: Step-by-step guidance on installing and configuring Enscape for Revit. 3. Enscape Interface: Familiarizing with the Enscape user interface and navigation controls within Revit. Hour 2: 4. Enscape Materials: Exploring material creation, application, and customization within Enscape for Revit. 5. Lighting in Enscape: Understanding different lighting options, adjusting light settings, and creating realistic lighting effects. Hour 3: 6. Enscape Camera Settings: Manipulating camera angles, perspectives, and settings for optimal visualization. 7. Enscape Rendering Settings: Exploring various rendering settings and techniques to enhance the quality of the final output. Hour 4: 8. Enscape Rendering Workflow: Demonstrating a step-by-step workflow for generating renderings and walkthroughs using Enscape in Revit. 9. Advanced Features: Introduction to advanced features such as creating panoramas, virtual reality (VR) walkthroughs, and creating animations in Enscape. Hour 5: 10. Tips and Tricks: Sharing tips and techniques for maximizing efficiency and achieving high-quality results in Enscape for Revit. 11. Q&A and Troubleshooting: Addressing participant questions, providing troubleshooting guidance, and discussing common challenges and solutions. OR Course Outline: Enscape Rendering Software Training (5 hours) Course 1: Enscape for Sketchup Hour 1: 1. Introduction to Enscape: Overview of Enscape rendering software, its features, and benefits for SketchUp users. 2. Installing and Setting up Enscape: Step-by-step guidance on installing and configuring Enscape for SketchUp. 3. Enscape Interface: Familiarizing with the Enscape user interface and navigation controls within SketchUp. Hour 2: 4. Enscape Materials: Exploring material creation, application, and customization within Enscape for SketchUp. 5. Lighting in Enscape: Understanding different lighting options, adjusting light settings, and creating realistic lighting effects. Hour 3: 6. Enscape Camera Settings: Manipulating camera angles, perspectives, and settings for optimal visualization in SketchUp. 7. Enscape Rendering Settings: Exploring various rendering settings and techniques to enhance the quality of the final output. Hour 4: 8. Enscape Rendering Workflow: Demonstrating a step-by-step workflow for generating renderings and walkthroughs using Enscape in SketchUp. 9. Advanced Features: Introduction to advanced features such as creating panoramas, virtual reality (VR) walkthroughs, and creating animations in Enscape. Hour 5: 10. Tips and Tricks: Sharing tips and techniques for maximizing efficiency and achieving high-quality results in Enscape for SketchUp. 11. Q&A and Troubleshooting: Addressing participant questions, providing troubleshooting guidance, and discussing common challenges and solutions. Learning Outcome: After completing the Enscape (VR) Training and Interactive Workshop, participants will master real-time walkthroughs, set up VR applications, efficiently migrate models, navigate designs dynamically, update objects in real-time, control visual styles, adjust day-time settings, export and share designs, utilize the asset library, and gain a comprehensive overview of Enscape. These skills will enable them to confidently visualize and display 3D designs without cloud uploads or external software, enhancing communication and collaboration in architectural projects. What does the Enscape Training & Interactive Workshop offer? The Enscape Training & Interactive Workshop is designed to help you get up and running with Virtual Reality (VR) in a cost-effective manner. It covers hardware and software setup, navigation techniques, real-time updates, material settings, and more. The workshop also allows participants to experience VR firsthand. What are the benefits of attending the Enscape (VR) Training and Interactive Workshop? By attending this workshop, you will gain the ability to perform real-time walkthroughs of your designs in 3D. You can view your projects in VR without the need for cloud uploads or exporting to other 3D software. The workshop offers extensive asset libraries, collaboration, and annotation sharing, enhancing your design visualization capabilities. What are the prerequisites for attending the Enscape (VR) Training and Interactive Workshop? No prior knowledge of Enscape is required. However, assistance from IT management may be necessary for hardware and software installation. Logistics, such as room suitability and technical requirements, will be discussed before the workshop. What will I learn in the Enscape (VR) Training and Interactive Workshop? The workshop covers hardware setup, software installation, and configuration. You will learn how to migrate models from Revit and SketchUp into VR, navigate through designs, update objects and materials in real-time, and utilize various visual styles and settings. The course also includes interactive workshops with support from our expert tutors. Enscape rendering courses offer valuable benefits: Real-time Visualization: Instantly visualize designs for quick iterations and informed decisions. Seamless Integration: Streamline rendering by integrating with popular design software. High-Quality Visuals: Create photorealistic presentations and walkthroughs. Efficient Design Communication: Enhance collaboration and communication during presentations. Enhanced Design Iteration: Explore options and make informed decisions in real-time. Time and Cost Savings: Reduce rendering time and deliver projects more efficiently. Portfolio Enhancement: Elevate your portfolio with visually striking renderings, opening new opportunities.

Email Writing Training Course Overview This Email Writing Training course provides learners with essential skills to compose clear, professional, and impactful emails in various business contexts. It covers fundamental principles of effective email communication, including tone, structure, and etiquette. Learners will develop the ability to manage their email correspondence efficiently, ensuring messages are concise and purposeful. By mastering these techniques, participants will enhance their professional communication, improve workplace collaboration, and present themselves confidently through written digital communication. This course is designed to support career progression by equipping learners with tools to write emails that engage recipients and achieve intended outcomes. Course Description This course delves into the core elements of effective email writing, guiding learners through the art of crafting well-structured messages tailored to different audiences and purposes. Topics include understanding the essentials of email communication, managing inbox organisation, selecting appropriate writing styles, and adopting the correct tone to suit professional settings. Additional advice focuses on avoiding common pitfalls and exercising caution in sensitive or complex correspondence. Throughout the course, learners will acquire the skills needed to produce clear, respectful, and compelling emails that facilitate smooth business interactions and enhance overall communication effectiveness in the workplace. Email Writing Training Curriculum Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional email communication skills. Professionals aiming to enhance workplace correspondence and career development. Beginners with an interest in mastering business writing techniques. Administrative staff and office workers looking to boost email efficiency. Career Path Administrative Assistant Office Manager Customer Service Representative Executive Assistant Communication Coordinator Sales and Marketing Assistant