9641 Communication courses delivered Online

Why AGRC’s Certificate in Risk Management? Here are the main benefits delivered by our Certificate in Risk Management programme: Comprehensive knowledge of risk management, including in-depth coverage of the risk management frameworks, risk assessment, risk treatment, and the reporting, monitoring, recording, review and communication of risk. Its heavy reliance on practical case studies offers you a practical and hands-on approach to learning about risk management and what is required to curtail or prevent risk from impacting your organisation. The necessary tools, information, practices, and skills to transform you into an in-demand professional for financial institutions and other organizations looking to strengthen their departments dedicated to risk management and risk assessment. Year-round registration with the option to complete the 30-hour online interactive Certificate in Risk Management programme at your own pace and schedule within 3 months, plus two attempts to pass the one-hour final exam consisting of 50 multiple choice questions. Free one-year membership to AGRC, where you can exchange knowledge and share experiences with GRC professionals worldwide. Use of the AGRC’s professional designation as a compliance professional. The AGRC Certificate in Risk Management Curriculum AGRC’s Certificate in Risk Management covers the following specific topics: The main Principles and Definitions of Risk Management ISO 31000 Risk Management framework and processes The Risk and Opportunity Matrix Costs and Benefits of Risk Management Uncertainty in Risk Management and its dimensions The Limitations of Risk Management Developing a Risk-Aware Culture in organisations The Aims of Risk Management in organisations Influences on Risk Culture Historical Foundations of Risk Management The COSO ERM Integrated Framework And plenty more! Expected Learning Outcomes Here’s what you can expect to achieve following the completion of this Certificate in Risk Management: Understand what involves risk management and risk assessment Define, implement and manage appropriate risk management controls for your company Gain a solid understanding of the historical foundations of risk management and the different frameworks involved Understand risk culture and how to build a risk-aware organisation Develop an efficient and comprehensive risk management programme and policy for your company Learn how to use the risk and opportunity matrix Target Audience AGRC’s programme has been designed for professionals looking to build a career in risk management, either at an organizational or governmental level. This might include staff working in or aspiring to work in risk management, new graduates from any discipline, employees involved in risk, financial crime prevention, AML and/or compliance functions, or those wanting to build a career in risk management in the fields of Banking, Insurance, Asset Management, Funds, and other financial services.

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Master Conflict Management: Navigate Challenges Like a Pro! 🚀 Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn 🔍 Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. 🗣️ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ️ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. 🛠️ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. 🤝 Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:   🏢 Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. 💼 Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. 🌐 International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. 🎓 Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! 🎉 Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The English for Healthcare Assistant online course is a comprehensive program designed to help healthcare assistants improve their English language skills. This English for Healthcare Assistant course covers a wide range of topics, including medical vocabulary, communication techniques, and cultural competency. With this English for Healthcare Assistant online course, healthcare assistants will be able to better understand and communicate with patients, colleagues, and supervisors. This English for Healthcare Assistant course comes with a FREE PDF certificate upon completion, which can be added to your CV or resume to demonstrate your commitment to professional development and your proficiency in the English language. The English for Healthcare Assistant course covers the following topics: Medical Vocabulary Communication Techniques Cultural Competency Patient-Provider Interactions Reading and Interpreting Medical Documents Conversation and Dialogue Practice By taking this English for Healthcare Assistant course, you will be able to: Understand and use medical vocabulary effectively Communicate effectively with patients, colleagues, and supervisors Read and interpret medical documents with confidence Enhance your cultural competency when working with patients from diverse backgrounds Enrol now to improve your English language skills and advance your career in the healthcare industry. Gifts Courses with this English for Healthcare Assistant: Course 01: Healthcare Assistant Diploma Course 02: Phlebotomy Training *** Course Curriculum of the English for Healthcare Assistant course*** Module 01: Human Body Vocabulary with Pictures Introduction to human body vocabulary, featuring visual aids to enhance understanding of anatomical terms and concepts. Module 02: Equipment, Instruments and Lab Tests Overview of medical equipment, instruments, and common laboratory tests, including their purposes and proper usage. Module 03: Acronyms and Abbreviation Explains frequently used medical acronyms and abbreviations, essential for efficient communication in healthcare settings. Module 04: Digestive System Covers the anatomy and functions of the digestive system, including common disorders and diagnostic procedures. Module 05: Cardiovascular System Focuses on the cardiovascular system, detailing the heart, blood vessels, and circulatory processes. Module 06: Blood and Immunity System Explores the components and functions of the blood and immune system, emphasizing their roles in health and disease. Module 07: Respiratory System Introduction to the respiratory system, including anatomy, physiology, and common respiratory conditions. Module 08: Musculoskeletal System Discusses the musculoskeletal system, covering bones, muscles, joints, and their roles in movement and support. Module 09: Central Nervous System Overview of the central nervous system, including the brain, spinal cord, and neurological functions. Module 10: Professional Communication and Behaviour Highlights the importance of professional communication and behaviour in healthcare, focusing on effective interaction with colleagues and patients. Module 11: Interviewing Techniques Teaches essential interviewing techniques for gathering accurate patient information and building rapport. Module 12: Adapting Communication to a Patient's Ability to Understand Provides strategies for modifying communication methods to suit patients' comprehension levels, ensuring clear and effective information exchange. Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the English for Healthcare Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Human Body Vocabulary with Pictures 21:03 1: Module 01: Human Body Vocabulary with Pictures Preview 21:03 Module 02: Equipment, Instruments and Lab Tests 13:56 2: Module 02: Equipment, Instruments and Lab Tests 13:56 Module 03: Acronyms and Abbreviation 22:59 3: Module 03: Acronyms and Abbreviation 22:59 Module 04: Digestive System 11:47 4: Module 04: Digestive System 11:47 Module 05: Cardiovascular System 11:15 5: Module 05: Cardiovascular System 11:15 Module 06: Blood and Immunity System 07:40 6: Module 06: Blood and Immunity System 07:40 Module 07: Respiratory System 08:11 7: Module 07: Respiratory System 08:11 Module 08: Musculoskeletal System 08:22 8: Module 08: Musculoskeletal System 08:22 Module 09: Central Nervous System 07:30 9: Module 09: Central Nervous System 07:30 Module 10: Professional Communication and Behaviour 13:03 10: Module 10: Professional Communication and Behaviour 13:03 Module 11: Interviewing Techniques 22:06 11: Module 11: Interviewing Techniques 22:06 Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 12: Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 Assessment (Optional) 15:00 13: Assessment 15:00 Order Your Certificate 02:00 14: Order Your CPD Certificate 01:00 15: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This English for Healthcare Assistant course is suited for those who are Interested in pursuing a career in this sector. Committed to improving their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this English for Healthcare Assistant course. Career path This English for Healthcare Assistant course will help you to excle your career in following fields, as well as in the United Kingdom, the average yearly salary for healthcare professionals is as follows: Healthcare Assistant: £23,000 Nurse: £35,000 Doctor: £90,000 Medical Translator: £32,000 Medical Researcher: £45,000 Medical Sales Representative: £45,000 Certificates Certificate Accredited by CPDQS Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Click to read more about this training, in which we demonstrate a live problem solving approach which is based on the active participation of family members. Course Category Inclusion Parents and Carers Behaviour and relationships Problem Solving Description In this training we demonstrate a live problem solving approach which is based on the active participation of family members. ‘Family Circles’ is an evolving new approach to problem solving with families and is based on our years of family work and the development and use of the Circle of Adults process. Inspired by our own Parent Solutions work and the Circle of Adults process as well as Family Group Conferencing and other Restorative Interventions we bring you Family Circles. Essentially the approach involves gathering a family together for a process that is facilitated but majors on the family members offering each other their wisdom and ideas. The approach is capacity focused, person centred approach to working with families rather than the dominant deficit oriented and ‘medical model’ of viewing and planning for or doing things to families. This training can be modelled with a group of professionals or better still with a family. In our work with families we develop the importance of naming stories or theories and seeking linkages and synthesis between what is found out and explored about the family situation and its history. We like participants to sit with the uncertainty, to reflect on the question ‘why’ but without judgement of each other. Deeper reflections may span a whole range of perspectives from ‘within person’ considerations, to situational or systemic possibilities. Health or emotional issues can be reflected on alongside organisational or transactional aspects of what is going on for the family. The better the shared understanding the better the strategy or actions which emerge from these meetings. Quality hypotheses with a close fit to reality lead to more effective implementation in the real world. We encourage ‘loose’ thinking, a search for connections, deeper listening, an ‘open mind’, speculation and exploration without moral judgements. From this stance self-reflection as well as reflection on the situation can produce remarkable insights. The quality of theories or new stories generated is directly influenced by family members’ experiences and the models of learning, behaviour and emotion, systems, educational development, change and so on that they have been exposed to.  Learning Objectives To provide opportunities for: Shared problem solving in a safe exploratory climate in which the family will find its own solutions. Individuals to reflect on their own actions and strategies An exploration of whole-family processes and their impact Emotional support and shared understandings of issues at a child, parent, family, school and community level. Feed back to each other on issues, ideas and strategies that are agreed to be worth sharing with them. Who Is It For? Anyone interested in working with families in a way that builds and makes use of their capacities rather than focus on their challenges and difficulties. Social Care teams School staff Community organisers Educational Psychologists Course Content True family empowerment Deepening shared stories and understandings Facilitating groups Problem solving process Handling family group communication Allowing direct feedback and challenge between participants in a safe way Building relationships Process: Family members are welcomed: Introductions are carried out, ground rules and aims clarified whilst coffee is drunk. A recap from the last session is carried out: To follow up developments and reflections after the last meeting. One issue is selected for the main focus Issue presentation: The family member who raised the concern is asked questions to tell the ‘story’ of the issue or problem. Additional questions/information from the group about the problem are gathered: Ground rules may need to be observed carefully here. Individual participants need to be kept focused and prevented from leaping to premature conclusions or to making ‘helpful’ suggestions about strategy. Relationship aspects to the problem are explored. Metaphors and analogies are invited. How would a fly on the wall see your relationship? If you were alone together on a desert island, what would it be like? Impact of previous relationships/spillage from one relationship to another are explored. Eg what situation they are reminded of? For instance, does this situation remind you of any of those angry but helpless feelings you had with your other son when he was an adolescent? This provides opportunities to reflect on how emotions rub off on other people. The parent feels really frustrated, and on reflection we can see that so does the child System/Organisation factors (Family system/school and community systems and so on): What aspects help or hinder the problem? For instance, does the pastoral system of the local school provide space, or time and skilled personnel able to counsel this young person and work actively with their parents? Synthesis. At this stage the Graphic facilitator summarises what they have heard. They then go on to describe linkages and patterns in what they have heard. This can be very powerful. The person doing the graphic work has been able to listen throughout the presentation process and will have been struck by strong messages, emotions and images as they have arisen. The story and meaning of what is happening in the situation may become a little clearer at this point. Typical links may be ‘mirrored emotions’ strong themes such as loss and separation issues, or repeated processes such as actions triggering rejection. This step provides an excellent grounding for the next process of deepening understanding. What alternative strategies/interventions are open to be used? Brainstormed and recorded. ’Either/ors’ need to be avoided at this time also. This needs to be a shared session in which the family member who is presenting the concern contributes as much as anyone. Care is needed to ensure that this person is not overloaded with other people’s strategies. The final selection of strategy or strategies from the brainstormed list is the problem presenter’s choice. Strategies might include: a special time for the young person, a meeting with the child’s parents to explore how she is being managed at home and to share tactics, a home-school diary, counselling, or an agreed action plan that all are aware of, agreed sanctions and rewards and so forth. Strategies may productively involve processes of restitution and restoration, when ‘sorry’ is not enough. Making it right, rather than punishments or rewards, may then becomes the focus. First Steps. The problem presenter is finally asked to agree one or two first steps which they can carry out over the next 3-7 days. It can help to assign a ‘coach’ who will check in with them to ensure they have carried out the action they have named. This is a time to be very specific. Steps should be small and achievable. The person is just ‘making a start’. A phone call, or making an agreement with a key other person not present at the meeting would be ideal examples. Final reflections. Sometimes referred to as a ‘round of words’ help with closure for all involved. Reflections are on the process not the problem. In large families this is best done standing in a circle. In smaller groups all can remain sitting. Passing around a ‘listening stick’ or something similar such as a stone or light heighten the significance of the process ending and improve listening. Finally the problem presenter is handed the ‘Graphic’ this is their record of the meeting and can be rolled and presented ceremoniously by the facilitators for maximum effect! If you liked this course you may well like: Parent Solutions

Description: Body language has a huge affect on our day to day communication. It makes people like others, be uncomfortable and build new bridges. Now you can utilize this skill as well with the help of this Body Language Training: Reading Body Language as a Sales Tool course. As the name suggests, this course will teach you about selling techniques yet the skills are transferable. This course will teach you to improve body language communication, understand the importance of space, mirror and match to build rapport, handshaking and dressing up for success. So get this course now and improve your communication skills to sell better. Learning Outcomes: Execute your notion of body language to enhance communication Realise the influence of space in a conversation Interpret the subtle difference of body language from a sphere of areas Involving your face, hands, arms, legs, and your pose Apply mirroring and matching methods to produce better understanding Shaking hands with confidence Dress for success Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Body Language Training: Reading Body Language as a Sales Tool is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Body Language Training: Reading Body Language as a Sales Tool is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Body Language Training: Reading Body Language as a Sales Tool) 00:15:00 Body Language 00:15:00 Give Me Some Space! 00:15:00 What's Your Face Saying? 00:30:00 What's Your Body Saying? 00:30:00 Mirroring and Leading 00:30:00 Monitoring Your Posture 00:15:00 Dressing Up 00:15:00 Shaking Hands 00:30:00 Mock Exam Mock Exam- Body Language Training: Reading Body Language as a Sales Tool 00:20:00 Final Exam Final Exam- Body Language Training: Reading Body Language as a Sales Tool 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Venture into the dynamic world of credit control, focusing on contemporary tools and technologies to ensure financial stability in any enterprise.

🌟 Motivational Interviewing Training Course Overview: Inspire Change with Empathy Are you ready to transform your communication skills and empower others to make positive life changes? Welcome to our groundbreaking 'Motivational Interviewing Training' course, a transformative journey designed to elevate your ability to motivate and inspire change in those you interact with. 🗣️ Module 1: Introduction to Motivational Interviewing Embark on your journey with a solid foundation in the principles of Motivational Interviewing (MI). Learn the core concepts, principles, and the spirit of MI, setting the stage for a communication style that fosters positive change. 🤝 Module 2: Building Rapport and Developing a Collaborative Relationship Discover the art of building strong connections and establishing collaborative relationships. Explore effective communication techniques that lay the groundwork for trust, empathy, and a partnership that fosters motivation and commitment to change. 💬 Module 3: Eliciting Change Talk Master the skill of eliciting change talk - the key driver of behavioral transformation. Explore powerful questioning techniques and active listening strategies to draw out individuals' own motivations for change, enhancing their commitment to positive actions. 🤔 Module 4: Resolving Ambivalence Navigate the complex terrain of ambivalence and help individuals overcome internal conflicts. Develop the expertise to guide them toward a clear decision to change, empowering them to break through barriers and take steps toward a healthier, more fulfilling life. 🚫 Module 5: Responding to Resistance Equip yourself with the tools to effectively address resistance. Learn how to navigate challenging conversations with empathy and finesse, turning resistance into opportunities for growth and fostering a positive and collaborative atmosphere. 🎓 Why Choose Our Motivational Interviewing Training Course? Evidence-Based Approach: Grounded in the proven principles of Motivational Interviewing. Practical Application: Hands-on exercises and real-life scenarios for skill development. Expert Facilitators: Learn from experienced trainers with a deep understanding of motivational interviewing techniques. Versatile Skills: Applicable across various professional settings - from healthcare to counseling and beyond. 🌈 Enroll Now and Transform Your Communication Skills! Unlock the potential to inspire positive change in others. Our Motivational Interviewing Training course is your gateway to becoming a skilled communicator, capable of motivating and supporting individuals on their journey towards meaningful transformation. Enroll now and amplify your impact! Course Curriculum Module 1_ Introduction to Motivational Interviewing. Introduction to Motivational Interviewing. 00:00 Module 2_ Building Rapport and Developing a Collaborative Relationship. Building Rapport and Developing a Collaborative Relationship. 00:00 Module 3_ Eliciting Change Talk. Eliciting Change Talk. 00:00 Module 4_ Resolving Ambivalence. Resolving Ambivalence. 00:00 Module 5_ Responding to Resistance. Responding to Resistance. 00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamt of a career where you can make a difference, create unforgettable experiences, and be at the heart of a dynamic industry? The UK's hospitality sector is booming, with a staggering 2.4 million jobs and contributing £106 billion to the economy. But do you have the skills to thrive in this fast-paced environment? This Hospitality Management Bundle equips you with the essential knowledge and expertise to excel in this exciting field. From mastering the art of customer service to navigating complex revenue management strategies, our Hospitality Management programme will empower you to launch or advance your career in hotels, restaurants, travel agencies, and beyond. Learn how to plan and execute exceptional events, manage food safety with confidence, and cultivate the critical thinking skills that make you a valuable asset in any hospitality environment. This Hospitality Management Bundle Package includes: Main Course: Diploma in Hospitality Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Catering Management Course 02: Food Safety & Hygiene Management Training Course 03: Hotel Revenue Management Course 04: Event Management at QLS Level 7 Course 05: Travel & Tourism Course 06: Receptionist Skills Course 07: Customer Service Essential Skills Diploma Course 08: Communication Skills Masterclass Course 09: Critical Thinking Training Course 10: Decision-Making in High-Stress Situations Invest in your future and take the first step towards a rewarding career in the vibrant world of hospitality. Enrol in our Hospitality Management Bundle today! Learning Outcomes of Hospitality Management Analyse UK hospitality trends and identify career opportunities. Implement best practices in catering, hotel revenue management, and event planning. Foster exceptional customer service through effective communication and problem-solving. Develop critical thinking skills and make informed decisions under pressure. Master essential receptionist skills and navigate hotel operations with ease. Understand travel and tourism concepts and the dynamics of the industry. Why Choose Our Hospitality Management Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Hospitality Management Training! ***Curriculum breakdown of Hospitality Management *** Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process of Hospitality Management You have to complete the assignment questions given at the end of the Hospitality Management course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the Diploma in Hospitality Management at QLS Level 5 Course exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Hospitality Management bundle doesn't require prior experience and is suitable for diverse learners. Career path This Hospitality Management bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Hotel Manager Event Planner Travel Agent Restaurant Manager Customer Service Specialist Tourism Manager Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard Copy Certificate - £29 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - Included

Build your communication skills to boost the productivity of office administration. Learn Business Etiquette, Organisational Skills, Effective Planning and Scheduling.