9698 Communication courses in Sheffield delivered Online

Facilitation Skills for Business Analysts: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

This course on Information and Communication Technology (ICT) provides a comprehensive understanding of emerging technologies, input and output devices, storage media, networks, databases, and expert systems. It covers various ICT applications and their impact on society and businesses. Learning Outcomes: Understand the impact of emerging technologies on the field of ICT. Identify and describe different types of input and output devices used in computing. Familiarize with various storage devices and media and their applications. Gain knowledge about computer networks and their configurations. Explore the fundamentals of database systems and their importance in data management. Learn about expert systems and their role in decision-making processes. Discover practical ICT applications and their relevance in various domains. Why buy this ICT: Information and Communication Technology? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the ICT: Information and Communication Technology there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This ICT: Information and Communication Technology course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This ICT: Information and Communication Technology does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ICT: Information and Communication Technology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This ICT: Information and Communication Technology is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:06:00 What is ICT? 00:05:00 Hardware and Software 00:08:00 Information Processing Cycle 00:05:00 Software Explained 00:06:00 Human-Computer -Interface 00:07:00 Section 02: Impact of Emerging Technologies Introduction-Impact of Emerging Technology 00:01:00 Artificial intelligence 00:03:00 Biometrics 00:03:00 Vision enhancement 00:02:00 Robotics 00:03:00 Quantum cryptography 00:03:00 Computer-assisted translation 00:02:00 3D and holographic imaging 00:03:00 Virtual reality 00:06:00 Section 03: Types of Input Devices Types of Input Devices - Introduction 00:02:00 Manual input 00:07:00 Pointing devices 00:02:00 Inputting Images Devices 00:08:00 Inputting Sound & Music Devices 00:05:00 Direct input systems 00:07:00 Direct Input systems Part-2 00:05:00 Direct Input Systems Part-3 00:06:00 Direct Input Systems devices. Part-4 00:04:00 Sensors 00:05:00 Section 04: Types of Output Devices Types of Input Devices - Introduction 00:02:00 Monitors 00:06:00 Printers 00:08:00 Plotters 00:03:00 3D Printers 00:04:00 Speakers 00:02:00 Control Devices 00:06:00 Section 05: Storage Devices and Media Types of Storage Devices and Media 00:06:00 Magnetic Media 00:06:00 Optical media 00:10:00 Solid-State media 00:04:00 Backups 00:02:00 Section 06: Networks WHAT IS COMPUTER COMMUNICATION? 00:02:00 What is a computer network? 00:07:00 Types of NETWORK- Local Area Network 00:07:00 Wide Area Network 00:07:00 Bluetooth and WI-FI in Networks 00:07:00 Network Hardware 00:03:00 Network Switch 00:05:00 Network Bridge 00:02:00 Networking Hardware Router 00:05:00 Modem 00:04:00 Network Cables 00:03:00 How to set up a small network? 00:07:00 Section 07: Database What is a Database? 00:03:00 Database File 00:04:00 Database Types 00:09:00 Using Database 00:06:00 Data validation and verification 00:10:00 Section 08: Expert Systems What is an expert system? 00:10:00 Section 09: ICT Applications Applications in Banking: ATM, Electronic Fund Transfer 00:04:00 Applications in Banking: Internet Banking Telephone Banking 00:04:00 Applications in Banking: Cheque Clearing 00:05:00 RETAIL INDUSTRY Applications: POS 00:05:00 Retail: Stock Control 00:04:00 Retail: Automatic Reordering of Stock 00:03:00 Assignment Assignment - ICT: Information and Communication Technology 00:00:00

Overview The Art of Persuasive Communication Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this The Art of Persuasive Communication Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 1: Introduction Welcome & Course Overview 00:03:00 Section 2: Lessons on Persuasive Communication Moving from an Informative to Persuasive Message 00:04:00 Tailoring Your Message to Specific Listeners 00:04:00 Increasing Your Identification with Listeners 00:06:00 Your Credibility as a Speaker (Ethos) 00:03:00 How to Communicating Your Competence 00:06:00 How to Communicate Your Character 00:03:00 How to Communicate Your Goodwill 00:04:00 Appealing to Listeners' Emotions (Pathos) 00:02:00 How to Tell Stories to Appeal to Listeners' Emotions 00:06:00 How to Use Creative Language to Add Impact 00:07:00 How to Use Your Emotions: Emotional Contagion 00:03:00 Appealing to Listeners' Minds (Logos) 00:02:00 Practical Ways to Appeal to Listeners' Minds 00:08:00 How to Design Your Overall Message for Maximum Persuasion 00:06:00 How to Hook Your Listeners 00:04:00 How to Show Listeners the Real Problem that Needs to be Fixed 00:04:00 How to Explain Your Solution Clearly 00:05:00 How to Help Listeners Visualize the Benefits of Your Solution 00:05:00 How to Explain the Potential Downside to Stay Ethical & Maintain Credibility 00:05:00 How to Make Your 'Ask' the Easy Way 00:07:00 Putting it All Into Practice (Application, Review, and Template Walk-Through) 00:07:00 Wrap Up & Next Steps 00:01:00 Assignment Assignment - The Art of Persuasive Communication 00:00:00

Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing course that will enhance your skills and prepare you for the competitive job market. Also, our Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing Bundle Consists of the following Premium courses: Course 01: British Sign Language (BSL) Level 1 & 2 with Bonus Module Course 02: Counselling Children & Supporting Their Wellbeing Course 03: British Sign Language Interpreter Training Course 04: SEN Teaching Assistant and Child Development - Complete Bundle Course 05: Applied Behaviour Analysis (ABA) Expert Training Certification Course 06: EYFS Teaching - Level 3 Course 07: Understanding Autism Awareness and Diagnosis Level 2 Course 08: Family Support Worker Diploma Course 09: Play Therapy Course 10: Home Based Childcare Course Course 11: Designated Safeguarding Lead (DSL) Complete Diploma Course 12: Emotional Intelligence and Human Behaviour Course 13: Youth Mental Health Course 14: Decision Making and Critical Thinking Benefits you'll get choosing Apex Learning for this Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: British Sign Language (BSL) Level 1 & 2 with Bonus Module Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal and Pets Describing family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using the numbers Days and Months Dialogue Module 07 Home Questions and statements about the home Work Work Dialogue School Activities at School Dialogue Shopping Shopping and Spending Dialogue Module 08 Travel Holiday Travel and Holiday Dialogue Hobbies and Activities Hobbies and Interests Dialogue Food & Drinks Dialogue Module 09 Object and Shopping Story Home story Food and Drinks story Activities Story Travelling and Holiday Story Hobbies and Interests Story Course 02: Counselling Children & Supporting Their Wellbeing Section 01: Introduction Section 02: Prevalence Section 03: Definition of Mental Health Section 04: Recognizing Mental Health Problems among Children Section 05: Signs and symptoms of Mental Health Difficulties among Children Section 06: How can we help children experiencing mental health difficulties? Section 07: Accessing External Support Systems Section 08: Testing Your New Knowledge and Skills Section 09: Bonus Course 03: British Sign Language Interpreter Training British Sign Language Level 1 Introduction to BSL and Fingerspelling Exchanging Personal Information Families Numbers (Time, Calendar and Money) Colours Transports Weather Directions Activities/Hobbies and Sports Description of A Person and Clothes Animals Numbers (Money) Foods and Drinks Course 04: SEN Teaching Assistant and Child Development - Complete Bundle Special Education Needs (SEN) An Overview SEN Support High Quality Teaching for Pupils with SEN SEN Teaching Methodologies Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Working in Partnership Course 05: Applied Behaviour Analysis (ABA) Expert Training Certification Introduction to ABA ABA Component Breakdown Rules when Applying ABA Foundation Techniques of ABA ABA for Motor Skills ABA for Language Skills ABA for Cognitive Skills ABA for Visuospatial Skills Generalization in ABA Theory Course 06: EYFS Teaching - Level 3 Introduction to EYFS Importance of Early Years in Development EYFS Teaching Techniques Working as an EYFS Teacher Promoting Learning and Development Children Having Special Education Needs or Disabilities Parents' Guide to the Early Years Foundation Stage Welfare Requirements The EYFS Educational Philosophies and Privileges Registration, Inspection, and Quality Improvement EYFS Framework in 2021 Course 07: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 08: Family Support Worker Diploma Introduction to Family Support Work Legislation, Policy and Guidance Solving Family Issues - Part 1 Solving Family Issues - part 2 Safeguarding - Assessing need and providing help (Part 1) Safeguarding - Assessing Need and Providing Help (Part 2) Building Relationships Course 09: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless Play Interventions for Disaster Mental Health Case Studies and Recent Trends in Play Therapy Course 10: Home Based Childcare Course Introduction to Home-Based Childcare Registering as an Approved Home-Based Childcarer Effective Skills of a Childcarer Children's Learning and Development Safeguarding Children Health and Safety Healthy Food for Children Children with Special Needs Law and Legislation Course 11: Designated Safeguarding Lead (DSL) Complete Diploma Safeguarding Children Introduction to Safeguarding Laws and Guidance Child Abuse Child Sexual Exploitation Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do after Referral Record Keeping Safeguarding Vulnerable Adults An Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern Course 12: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 13: Youth Mental Health Introduction to Mental Health Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors that Influence Development Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults The Self Harming Behaviour Mental Health Treatment and Medicine Mental Health over Life Span and Society in the UK Mental Health Related Legislations in the UK Course 14: Decision Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision Making with Critical Thinking CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Successful communications are all about making the message as simple as possible – but this can be difficult when the subjects we're talking about are inherently complicated.  Academic institutions, tech companies, health organisations, charities and many others have complex ideas, processes and systems at the heart of what they do.  This course is for anybody who needs to distill information down into key messages for important stakeholders, funders and investors, decision makers and members of the public.  You’ll learn proven techniques for grabbing attention and changing minds through presentations and public speaking, infographics and data visualisations, and written reports and online posts.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: Understanding your audience Matching your objectives to your audience's motivations. Identifying the right tone and language. Understanding how, where and when your audience wants to be spoken to. Session 2: Refining your objectives  Breaking down strategic aims into tactical steps Metrics and milestones: defining and measuring progress and success. Rapidly building a brief for your communications. Session 3: Telling the story  Using metaphors, visuals, comparisons to frame your narrative. From slide decks to online campaigns - choosing the right formats for delivering your message. Selecting communications channels to maximise reach and impact. Session 4: Keeping it going  Processes and systems for launching and maintaining communications campaigns. Building social proof – creating and curating content. Troubleshooting and preparing for common challenges. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels.” Joe Barlow | Head of Programme, Understanding ModernGov

"This course aims to explore the intricate link between buyer behavior and effective promotional strategies, emphasizing e-consumer behavior within the digital landscape. Participants will delve into the pivotal role of digital technologies in elevating customer experience, leveraging algorithms, artificial intelligence, mastering online complaint resolution, and post-purchase management. Moreover, it covers integrated marketing communications and relationship marketing, equipping learners with the expertise to assess marketing metrics for proficient customer relationship management upon completion." "After completing this course successfully, learners will gain proficiency in the following key areas: Understanding buyer behavior and effective promotional strategies. Analyzing e-consumer behavior in the digital realm. Implementing digital technologies to enhance customer experience. Harnessing algorithms and Artificial Intelligence for effective utilization. Excelling in online complaint handling and post-purchase management. Implementing integrated marketing communications and relationship marketing strategies. Evaluating marketing metrics for proficient customer relationship management." This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. It will examine the impact of digital technologies on customer experience, including the use of algorithms and artificial intelligence. The course will also cover topics such as online complaint handling and post-purchase management, integrated marketing communications, and relationship marketing. Additionally, students will learn how to evaluate marketing metrics to manage customer relationships effectively. This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Communication Self-paced pre-recorded learning content on this topic. Managing Customer Experience Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Experience Communication Manager Customer Journey Communication Specialist Experience Design and Communications Lead Customer Relations Communications Coordinator Brand Experience Manager Customer Engagement Strategist Digital Customer Experience Manager Customer Experience Communications Analyst User Experience Communication Consultant Customer Insight and Engagement Officer   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Step into the dynamic and ever-evolving world of ICT with our ICT: Information and Communication Technology course. This isn't just a course; it's a gateway to understanding the vast and intricate universe of information management. The journey begins with an Introduction to Information Management, where you'll be greeted not just with concepts and theories, but with the real-life applications and significance of efficiently managing information. This module sets the tone for a deeper understanding of the critical role information plays in today's digital world. As you progress, delve into the strategic aspects of information management with Module 02, where crafting a robust Information Management Strategy is more than learning-it's about envisioning and shaping the future of information flow in organizations. The course takes you through the technicalities and intricacies of Databases and Information Management, followed by an exploration of Management Information Systems (MIS), where you learn to merge technology with business acumen. Your learning journey also encompasses Auditing Information Systems, ensuring not just the efficiency but also the security and integrity of information. The course culminates with an important discussion on Ethical and Social Issues and Data Protection, equipping you with the knowledge to navigate the complex moral landscape of the digital age. By the end of this course, you'll be more than just knowledgeable; you'll be a responsible and forward-thinking custodian of information in the digital era. Learning Outcomes Gain a foundational understanding of information management in the ICT sector. Develop strategies for effective information management within organizations. Learn about the design and implementation of databases and information systems. Understand the principles of auditing information systems for efficiency and security. Acquire knowledge about the ethical, social, and legal aspects of information technology. Why choose this ICT: Information and Communication Technology course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ICT: Information and Communication Technology course for? Aspiring ICT professionals seeking foundational knowledge in information management. Business managers and administrators aiming to implement effective ICT strategies. Data management officers and system auditors. Students and academics interested in the field of information technology. Professionals in any field looking to enhance their ICT skills for workplace efficiency. Career path Information Technology Manager: £30,000 - £55,000 Database Administrator: £25,000 - £50,000 Systems Analyst: £28,000 - £45,000 Data Protection Officer: £30,000 - £55,000 ICT Consultant: £35,000 - £60,000 Information Systems Auditor: £32,000 - £50,000 Prerequisites This ICT: Information and Communication Technology does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ICT: Information and Communication Technology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Information Management Introduction to Information Management 00:32:00 Module 02: Information Management Strategy Information Management Strategy 00:17:00 Module 03: Databases and Information Management Databases and Information Management 00:29:00 Module 04: Management Information Systems (MIS) Management Information Systems 00:16:00 Module 05: Auditing Information Systems Auditing Information Systems 00:16:00 Module 06: Ethical and Social Issues and Data Protection Ethical and Social Issues and Data Protection 00:27:00 Assignment Assignment - ICT: Information and Communication Technology 00:00:00

Through this course, we will teach you the essential Relationship between Leadership, Motivation, Teamwork, and Communication and how they impact Performance. Discover the Concept of Employee Performance and Organisational Performance and how to enhance both for maximum success. You'll also learn about Group Dynamics and the important factors that contribute to effective teamwork, including Tuckman's Model of Group Development and Belbin's Team Roles. Gain a deep understanding of Theories and Models of Motivation, such as Maslow's Need Hierarchy, Herzberg's Motivation-Hygiene Theory, and Vroom's Expectancy Theory. Finally, explore Theories and Models of Communication, including Berlo's SMCR Model and the Shannon-Weaver Model of Effective Communication, and learn how to overcome Communication Barriers for more Effective Communication. After the successful completion of the course, you will be able to learn about the following, Strong leadership, motivation, teamwork, and communication skills are critical for achieving high performance in any organization. Employee performance and organizational performance are interlinked and can be enhanced through effective leadership, teamwork, and communication. Understanding group dynamics, team roles, motivation theories, and communication models can help overcome communication barriers and improve team performance. Through this course, we will teach you the essential Relationship between Leadership, Motivation, Teamwork, and Communication and how they impact Performance. Discover the Concept of Employee Performance and Organisational Performance and how to enhance both for maximum success. You'll also learn about Group Dynamics and the important factors that contribute to effective teamwork, including Tuckman's Model of Group Development and Belbin's Team Roles. Gain a deep understanding of Theories and Models of Motivation, such as Maslow's Need Hierarchy, Herzberg's Motivation-Hygiene Theory, and Vroom's Expectancy Theory. Finally, explore Theories and Models of Communication, including Berlo's SMCR Model and the Shannon-Weaver Model of Effective Communication, and learn how to overcome Communication Barriers for more Effective Communication. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the role of motivation, teamwork and communication in leadership Self-paced pre-recorded learning content on this topic. The Role of Motivation Teamwork and Communication in Leadership Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Managers and Leaders at all levels Human Resource Professionals Communication Specialists Team Leaders and Supervisors Organizational Development Professionals Entrepreneurs and Small Business Owners Management Consultants Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Effective Personal Productivity will help you in four crucial areas: Become highly organised and effective in your own area of day-to-day responsibility. Set and track personal and team goals, manage priorities and hit project deadlines. Improve delegation and communication skills, ensuring the right work is done the right way by the right people. Identify areas for continual improvement in and outside of work and implement strategies to maintain a healthy, well-balanced life.