Description

Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales.

Learning Outcomes

Comprehend the fundamental principles and nuances of telesales communication.

Develop proficiency in lead generation and employing strategic sales techniques.

Perfect the processes of call preparation, staging, response, and closure.

Address and navigate challenging call situations with finesse and professionalism.

Gauge and enhance sales performance through relevant metrics and performance management tools.

Why buy this Telesales Executive Training: Excellence in Sales Communication?

Unlimited access to the course for a lifetime.

Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.

Structured lesson planning in line with industry standards.

Immerse yourself in innovative and captivating course materials and activities.

Assessments designed to evaluate advanced cognitive abilities and skill proficiency.

Flexibility to complete the Course at your own pace, on your own schedule.

Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.

Unlock career resources for CV improvement, interview readiness, and job success.

Who is this Telesales Executive Training: Excellence in Sales Communication for?

Individuals aiming to venture into the telesales sector and hone their telecommunication abilities.

Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment.

Team leaders in sales desiring to mentor their teams with industry-relevant knowledge.

Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise.

Any professional keen on mastering telecommunication skills for diverse business applications.

Career path

Telesales Executive: £18,000 - £30,000

Call Centre Manager: £25,000 - £45,000

Sales Performance Analyst: £23,000 - £37,000

Lead Generation Specialist: £20,000 - £35,000

Telephone Communication Trainer: £24,000 - £40,000

Customer Retention Specialist: £22,000 - £38,000

Prerequisites

This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Certification

After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.

Course Curriculum

Module 01: Introduction to Telesales
	Introduction to Telesales	00:13:00
Module 02: Prospecting and Lead Generation
	Prospecting and Lead Generation	00:15:00
Module 03: Sales Techniques and Strategies
	Sales Techniques and Strategies	00:18:00
Module 04: Call Preparation
	Call Preparation	00:08:00
Module 05: Call Response
	Call Response	00:11:00
Module 06: Staging the Call
	Staging the Call	00:11:00
Module 07: Dealing with Difficult Situations
	Dealing with Difficult Situations	00:11:00
Module 08: Closing the Call
	Closing the Call	00:09:00
Module 09: Telephone Etiquette
	Telephone Etiquette	00:23:00
Module 10: Sales Metrics and Performance Management
	Sales Metrics and Performance Management	00:14:00

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Telesales Executive Training: Excellence in Sales Communication

By Studyhub UK

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