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9700 Communication courses in Chapeltown delivered Online

Complaints Handling for Customer Care

4.3(43)

By John Academy

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Complaints Handling for Customer Care
Delivered Online On Demand2 hours
£23.99

Getting Started in Data Governance (U.S Version)

5.0(3)

By The Data Governance Coach

My popular 'Getting Started in Data Governance' course is making it's way across the pond!

Getting Started in Data Governance (U.S Version)
Delivered OnlineJoin Waitlist
£900

Understanding Autism Level 3

By Training Tale

This Understanding Autism Level 3 allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Understanding Autism Level 3 course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Understanding Autism Level 3 course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose Understanding Autism Level 3 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Understanding Autism Level 3 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Understanding Autism course. ***Courses are included in this Understanding Autism Level 3 course Course 01: Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Child Protection and Risk Assessment Course 07: Level 3 Award in Childcare and Education Course Course 08: Nursery Nurse Course Course 09: Childcare and Nutrition Course 10: Level 4 Child Care and Development Course Course 11: Autism Diploma Course Course 12: Level 2 Safeguarding Children Training Course ***Other Benefits of Understanding Autism Level 3 course Free 12 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Understanding Autism Level 3 course] Course Curriculum of- *** Understanding Autism Level 3 *** Module 1: Autism in Context The Historical Context of Autism The Diagnosis and Characteristics of Autism The Legislative Framework Applicable to Autism How Autism is Represented in Society Module 2: Positive Behavioural Support for Individuals with Autism Behaviour within the Context of Autism How to Promote an Autism-friendly Environment How to Promote Individual Positive Behavioural Support Interventions Used in Behavioural Support Module 3: Understand Support and Management of Transitions for Individuals with Autism How Transitions Can Affect People with Autism How to Support Young People with Autism to Make the Transition into Adulthood How to Support Individuals with Autism into Employment Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions The Range of Therapeutic Interventions Available to Individuals with Autism The Services Available to Individuals with Autism and Their Families Co-occurring Conditions and Their Treatment Module 5: Communication and Social Interaction with Individuals with Autism Differences in Social Interaction and Communication Associated with Autism How Own Communication Can be Adapted to Support Positive Interactions and Communication with Individuals with Autism A Range of Strategies and Aids Used to Support Communication and Social Interaction for Individuals with Autism Module 6: Safeguarding and Resilience in Autism How to Raise Concerns about Potential or Actual Harm, Abuse or Exploitation How to Support the Health, Safety and Well-being of Individuals How the Legislative Framework Safeguards Children, Young People and Adults with Autism How and When Restrictive Practices Might be Used within Legal Guidelines -------------- [ GIFT COURSES] **Level 2 Certificate in Behaviour that Challenges in Children- **Primary Teaching Diploma **Level 4 Diploma in Child Counselling Course **Child and Adolescent Mental Health Course **Child Protection and Risk Assessment **Level 3 Award in Childcare and Education Course **Nursery Nurse Course **Childcare and Nutrition **Level 4 Child Care and Development Course **Autism Diploma Course **Level 2 Safeguarding Children Training Course **Level 4 Diploma in Child Psychology Course Assessment Method After completing each module of the Understanding Autism Level 3 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Understanding Autism Level 3 course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements Students who intend to enrol in this Understanding Autism Level 3 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Understanding Autism Level 3 bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Understanding Autism Level 3
Delivered Online On Demand35 hours
£110

Golf Cart Safety: Ensuring Safe Riding and Maintenance

4.3(43)

By John Academy

Elevate your golf cart experience with our comprehensive course on safety, operation, and maintenance. Learn essential skills for secure passenger communication, risk management, and emergency procedures. Join us to enhance your knowledge and contribute to a safer and more enjoyable golf cart environment.

Golf Cart Safety: Ensuring Safe Riding and Maintenance
Delivered Online On Demand
£24.99

Project Management for Non-Project Managers: Virtual In-House Training

By IIL Europe Ltd

Project Management for Non-Project Managers: Virtual In-House Training Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success. This awareness course uses A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role. What You Will Learn At the end of this program, you will be able to: Identify the benefits of project management Use standard project management terminology Describe characteristics of successful projects, project managers, and high-performing teams Explain various project stakeholder roles, their responsibilities, and the fundamental project management processes Recognize how agile / adaptive practices are useful for certain project life cycles Create a personal action plan for how to support real-world projects within a non-PM role Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Project management overview Strategic value of project management Defining project success Project life-cycle models and governance Project roles and responsibilities Project Initiating and Planning Initiating the project Defining project requirements and scope Developing the project schedule and budget Project Risk Management, Executing, Monitoring, and Closing Understanding, evaluating, and adjusting for risk Honoring the baseline and executing the project Monitoring and controlling the project Closing the project Project Interpersonal Processes Project communication Project team development Conflict management

Project Management for Non-Project Managers: Virtual In-House Training
Delivered OnlineFlexible Dates
£450

Customer Facing Skills

5.0(3)

By Lapd Solutions Ltd

Customer care, customer service, Moccasin Approach,

Customer Facing Skills
Delivered in Birmingham + 1 more or UK Wide or OnlineFlexible Dates
£1,250 to £1,500

SharePoint - Site Basics (Modern Experience)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is designed for Microsoft© Windows© and Microsoft Office users who are transitioning to a SharePoint environment, and who need to access information from and collaborate with team members within Microsoft SharePoint. Overview Launch a SharePoint site and navigate among the pages and resources provided by the site. Use SharePoint lists to track and view information. Use document libraries to store and organize documents. Find, share, and archive content stored in SharePoint. Author documents as a member of a SharePoint team site. Use SharePoint workflow automation tools. In many professional environments, people work collaboratively in teams. Information technology and applications facilitate this by enabling people to easily share, access, edit, and save information. Microsoft© SharePoint© is a platform specifically designed to facilitate communication and collaboration, enabling people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. In this course, you will use SharePoint to access, store, share, and collaborate with information and documents. Prerequisites To ensure your success in this course, you should have basic end-user skills with a current version of Microsoft Windows. Lesson 1: Navigating SharePoint Sites Topic A: Launch SharePoint Topic B: Gain Access to a Site You Didn't Create Topic C: Navigate Within a SharePoint Site Topic D: Access SharePoint from Your Mobile Device Lesson 2: Using Lists to Track Information Topic A: Add and Populate Lists Topic B: Change View Options Topic C: Create a Custom View Lesson 3: Using Document Libraries to Share and Organize Documents Topic A: Store Files in a Document Library Topic B: Create and Use Document Templates Lesson 4: Finding, Sharing, and Archiving Content Topic A: Search for Items in Lists or Libraries Topic B: Share Through Links Topic C: Move Files Offline Lesson 5: Authoring Documents as a Team Topic A: Work Together on Documents Topic B: Manage File Versions and Document Recovery Lesson 6: Automating Business Processes Topic A: Use Rule-Based Automation Topic B: Use Power Automate to Automate a Workflow

SharePoint - Site Basics (Modern Experience)
Delivered OnlineFlexible Dates
£495

PA - Personal Assistant Trainig

4.9(27)

By Apex Learning

Do you know what a PA or Personal Assistant's day-to-day job is? Are you thinking of giving your career a tuning by becoming a PA? Welcome onboard. Here is our 11 courses special PA - Personal Assistant Training bundle, only for you. Designed and crafted by expert professionals from this relevant sector will take you through the skill, knowledge and recent updates that a PA must adhere to. With this bundle, you will learn about the most important skills of a personal assistant, like minute taking, touch typing, effective communication, etc. On the other hand, your knowledge of workplace professionalism, workplace violence or conflict management and performance management might help you ride the success train. And an employee's resume enriched with decision making and workplace first aid training will be hunted by the employers. You have the most amazing deal in your hand. So, grab it now and take the most crucial career development decision. What other courses are included with this PA - Personal Assistant? Course 01: Paralegal Law and Skills Course 02: Payroll (UK Payroll) Course 03: Touch Typing Essential Skills Level 3 Course 04: Level 2 Effective Minute Taking Course Course 05: Workplace Professionalism and boundaries - Level 2 Course 06: Preventing Workplace Violence and Harassment Level 3 Course 07: Performance Management Course 08: Decision Making Course 09: First Aid at Work Course 10: Effective Communication Skills Learning Outcome: Successful completion of this 11 courses bundle, learners will: Define the duties and responsibilities of a paralegal Understand the UK payroll system Upskill themselves with minute-taking and touch typing skills Learn about workplace ethics and professionalism Know how to make critical decisions in the workplace Understand the importance of effective communication Benefits you'll get choosing Apex Learning for this PA - Personal Assistant: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Paralegal Law and Skills Module 1: Introduction to Personal Assistant Role and Responsibilities of PA / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and PA Module 2: Business Telephone Skills Telephone Etiquette Telephone Skills Telephone Courtesy Tips Domestic and International Calls Module 3: Representing Your Boss and Company Competence Professionalism Reflecting Brand Values Working Toward Company Objectives Module 4: Mail Services and Shipping The Office Mail Mailing and Shipping Details Royal Mail Services Alternatives to Royal Mail Module 5: Travel Arrangements Business Travel Hotel Reservations Transportation Reservations Itinerary and Trip Checklist Module 6: Organising Meeting and Conferences Meeting Arrangements Types of Meeting Scheduling Meetings Meeting Minutes Module 7: Time Management Introduction to Time Management Aspects of Time Management Prioritising the Workload Overcoming Procrastination Module 8: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems How to Alphabetise for Filing and Indexing Handling Confidential Documents Module 9: Business Writing Skills Structures of Business Documents Structures of Other Official Documents Editing and Proofreading Module 10: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Module 11: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 12: Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them Module 13: Effective Planning and Scheduling Work Breakdown Structure Estimation Process and Resources Alignment Project Planning Risk Management Module 14: Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Course 02: Paralegal Paralegal Law and Skills Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Payroll (UK Payroll) UK Payroll 1: Introduction Introduction to Payroll Management 22 An Overview of Payroll UK Payroll 2: The UK Payroll System Running the payroll - Part 1 Running the payroll - Part 2 Manual payroll Benefits in kind Computerised systems Total Photo scenario explained UK Payroll 3: Brightpay Brightpay conclude Find software per HMRC Brightpay Add a new employee Add 2 more employees Payroll settings Monthly schedule - 1 Sara Monthly schedule - Lana Monthly schedule - James Directors NI Reports Paying HMRC Paying Pensions RTI Submission Coding Notices Journal entries 102 Schedule AEO Payroll run for Jan & Feb 2018 Leavers - p45 End of Year p60 Installing Brightpay UK Payroll 4: Paye, Tax, NI PAYE TAX NI Pensions Online calculators Payslips Journal entries UK Payroll 5: Conclusion and Next Steps Conclusion and Next Steps Course 04: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 05: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 06: Workplace Professionalism and boundaries - Level 2 Positioning Yourself as a Professional Enhancing Your Professional Image Expanding Your Skills Communicating for Results Building Relationships and Networks Course 07:Preventing Workplace Violence and Harassment Level 3 Section 1: Workplace Management: Violence What Is Workplace Harassment? Identifying the Bully How to Handle Workplace Violence Risk Assessment (I) Risk Assessment (II) Being the Victim Checklist for Employers Interview Process Investigation Process Developing a Workplace Harassment Policy Section 2: Workplace Management: Harassment The Background Developing an Anti-Harassment Policy Policies in the Workplace Proper Procedures in the Workplace False Allegations Other Options Sexual Harassment Mediation Conflict Resolution The Aftermath Course 08:Performance Management Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Conclusion Course 09: Decision Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management Course 10: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency Course 11: Effective Communication Skills Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Personal assistants usually carry out support tasks for individuals and managers, including administration, diary management, event planning, etc. So, anyone looking for a job in this field or existing professionals looking to reskill can take this course. Requirements Our Personal Assistant Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this PA - Personal Assistant course, it can be studied in your own time at your own pace. Career path PA, personal assistant, personal secretary, executive secretary, executive assistant - are some familiar job roles that our PA - Personal Assistant bundle course might take you into. Support Secretary Data Entry Clerk Administrative Assistant Office Manager Personal Concierge Executive Assistant Certificates Certificate of completion Digital certificate - Included

PA - Personal Assistant Trainig
Delivered Online On Demand
£51

Level 3 Foundation Diploma in Employability and Workplace Skills - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Level 3 Foundation Diploma in Employability and Workplace Skills Mega Bundle** Level 3 Foundation Diploma in Employability and Workplace Skills Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 3 Foundation Diploma in Employability and Workplace Skills package online with Studyhub through our online learning platform. The Level 3 Foundation Diploma in Employability and Workplace Skills bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Level 3 Foundation Diploma in Employability and Workplace Skills course provides complete 360-degree training on Level 3 Foundation Diploma in Employability and Workplace Skills. You'll get not one, not two, not three, but twenty-five Level 3 Foundation Diploma in Employability and Workplace Skills courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 3 Foundation Diploma in Employability and Workplace Skills courses are yours for as long as you want them once you enrol in this course This Level 3 Foundation Diploma in Employability and Workplace Skills Bundle consists the following career oriented courses: Course 01: Leadership and Management Course 02: Effective Communication Skills Diploma Course 03: Team Management Course 04: Project Management Course 05: Time Management Course 06: Conflict Resolution Course 07: Influencing and Negotiation Skills Course 08: Diversity Training Course 09: Performance Management Course 10: Strategic Management and Leadership Development Course 11: Public Speaking: Presentations like a Boss Course 12: Decision Making and Critical Thinking Online Course Course 13: Workplace Communication Management Course 14: Employee Engagement and Retention Strategies Course 15: Talent Management & Employee Retention Techniques Course 16: Emotional Intelligence and Social Management Diploma Course 17: Essentials of Becoming a Manager and Managing Teams Course 18: Delegation Skills Training Course 19: Managing Online Meetings Course 20: Business Networking Skills Course 21: Assertiveness Skills: Developing Confidence and Effective Communication Course 22: Email Writing Training Course 23: Optimizing Office Ergonomics for Productivity Course 24: Corporate Relationship Goals for Success Course 25: Office Politics for Managers The Level 3 Foundation Diploma in Employability and Workplace Skills course has been prepared by focusing largely on Level 3 Foundation Diploma in Employability and Workplace Skills career readiness. It has been designed by our Level 3 Foundation Diploma in Employability and Workplace Skills specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Level 3 Foundation Diploma in Employability and Workplace Skills Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Level 3 Foundation Diploma in Employability and Workplace Skills bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 3 Foundation Diploma in Employability and Workplace Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 3 Foundation Diploma in Employability and Workplace Skills Elementary modules, allowing our students to grasp each lesson quickly. The Level 3 Foundation Diploma in Employability and Workplace Skills course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Level 3 Foundation Diploma in Employability and Workplace Skills bundle, you really hit the jackpot. Here's what you get: Step by step Level 3 Foundation Diploma in Employability and Workplace Skills lessons One to one assistance from Level 3 Foundation Diploma in Employability and Workplace Skillsprofessionals if you need it Innovative exams to test your knowledge after the Level 3 Foundation Diploma in Employability and Workplace Skillscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Level 3 Foundation Diploma in Employability and Workplace Skills courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 3 Foundation Diploma in Employability and Workplace Skills certificate and transcript on the next working day Easily learn the Level 3 Foundation Diploma in Employability and Workplace Skills skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Foundation Diploma in Employability and Workplace Skills training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 3 Foundation Diploma in Employability and Workplace Skills Requirements To participate in this Level 3 Foundation Diploma in Employability and Workplace Skills course, all you need is - A smart device A secure internet connection And a keen interest in Level 3 Foundation Diploma in Employability and Workplace Skills Career path You will be able to kickstart your Level 3 Foundation Diploma in Employability and Workplace Skills career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 3 Foundation Diploma in Employability and Workplace Skills career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 3 Foundation Diploma in Employability and Workplace Skills - CPD Certified
Delivered Online On Demand6 days
£279

Phlebotomy Course

3.5(2)

By Elearncollege

Description Phlebotomy Diploma Phlebotomy Diploma is a premium online course tailor-made for those eager to enter the world of phlebotomy, a key domain within the healthcare sector. The course serves as a bridge for participants to transition from amateurs to professional phlebotomists. At the heart of this Phlebotomy Diploma is an introduction to phlebotomy, establishing a firm foundation for learners. This foundational knowledge opens the doors to understanding the intricacies of blood, its circulation, and its vast composition. Knowledge of the blood's function plays a crucial role for every budding phlebotomist, and this course ensures that learners gain an in-depth understanding of it. Beyond theoretical knowledge, the equipment utilised for collecting specimens plays a paramount role in the field of phlebotomy. The Phlebotomy Diploma introduces learners to these tools, ensuring they become adept in their use, fostering both confidence and skill. Techniques such as venipuncture and dermal puncture, often seen as the cornerstone of phlebotomy, are explored extensively, ensuring students master these critical procedures. Yet, drawing blood is only a portion of a phlebotomist's role. Once the specimen has been obtained, the process of handling and processing becomes pivotal. This course enlightens students on best practices in specimen handling, ensuring the integrity of samples, which in turn guarantees accurate test results. Special procedures often set apart professionals from novices. The Phlebotomy Diploma covers these nuanced procedures, equipping learners with the knowledge to handle uncommon or challenging situations with poise. This is further complemented by a comprehensive overview of common laboratory tests, allowing learners to not just collect specimens, but also to have an understanding of the tests that might be run on those samples. While technical skills are essential, communication remains a cornerstone in the world of healthcare. The Phlebotomy Diploma recognises this and provides an entire module dedicated to honing communication skills tailored for a phlebotomist. From patient reassurance to effective collaboration with colleagues, good communication ensures smooth operations in any healthcare setting. The journey of becoming a phlebotomist is both exciting and demanding. This course offers guidance for those starting as student phlebotomists. It provides insights into the day-to-day tasks, challenges, and the joy of making a difference. As students near the end of the course, they're guided on transitioning to becoming professional phlebotomists. This segment offers invaluable insights into certifications, job opportunities, and furthering one's career in the phlebotomy sector. To conclude, the Phlebotomy Diploma is not just another online course; it's a comprehensive journey from the basics to the professional world of phlebotomy. It's designed meticulously, ensuring every learner, regardless of their prior knowledge, emerges as a competent, confident, and sought-after phlebotomist. For those eyeing a career in this dynamic field, this course is the beacon guiding them towards excellence. What you will learn 1:Introduction to Phlebotomy 2:Blood Circulation, Function and Composition 3:Equipment for Collecting Specimen 4:Venipuncture and Dermal Puncture 5:Specimen Handling and Processing 6:Special Procedures 7:Common Laboratory Tests 8:Communication Skills for a Phlebotomist 9:Becoming a Student Phlebotomist 10:Becoming a Professional Phlebotomist Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Phlebotomy Course
Delivered Online On Demand9 days
£99