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9371 Communication courses delivered On Demand

Office 365 Administration Training

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Office 365 Administration Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Office 365 Administration Training Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Office 365 Administration Training bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Office 365 Administration Training Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Office 365 Administration Training Career Bundle: Course 01: Microsoft Office 365 Automation Course Course 02: Microsoft Office Essentials Masterclass Course 03: Microsoft Teams for Everyone Course 04: Office Administration & Skills Diploma Course 05: Admin, Secretarial & PA Course 06: Executive Secretary and PA Course 07: Compliance Officer Training Level 3 Course 08: Customer Service Training Course 09: Facilities Management Certificate (FMC) Course 10: Diploma in Performance Management Course 11: Project Management Course Course 12: Change Management Course 13: Financial Analysis Course Course 14: Business Administration Course 15: Diploma in Business Proposal Writing Course 16: Business Etiquette and Professional Behavior Course 17: Business Improvement Course 18: Negotiation Skills Certificate Course 19: Retail Management Skills Course 20: Product Management Course 21: Visual Merchandising Diploma Course 22: Strategic Marketing & Planning Course 23: Business Training: Communication Skills Course 24: Level 3: Public Speaking Diploma Course Course 25: Developing Interpersonal Skills Course Course 26: Workplace Confidentiality Course 27: Minute Taking Course 28: Touch Typing Masterclass Course 29: Email Writing Training Course 30: Document Control With Office 365 Administration Training, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Office 365 Administration Training today and take the first step towards achieving your goals and dreams. Why buy this Office 365 Administration Training? Free CPD Accredited Certificate upon completion of Office 365 Administration Training Get a free student ID card with Office 365 Administration Training Lifetime access to the Office 365 Administration Training course materials Get instant access to this Office 365 Administration Training course Learn Office 365 Administration Training from anywhere in the world 24/7 tutor support with the Office 365 Administration Training course. Start your learning journey straightaway with our Office 365 Administration Training Training! Office 365 Administration Training premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Office 365 Administration Training is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Office 365 Administration Training course. After passing the Office 365 Administration Training exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office 365 Administration Training course is ideal for: Students seeking mastery in Office 365 Administration Training Professionals seeking to enhance Office 365 Administration Training skills Individuals looking for a Office 365 Administration Training-related career. Anyone passionate about Office 365 Administration Training Requirements This Office 365 Administration Training doesn't require prior experience and is suitable for diverse learners. Career path This Office 365 Administration Training bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included

Office 365 Administration Training
Delivered Online On Demand7 days
£209

Executive Secretary & PA Training

By Training Tale

For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This Executive Secretary & PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our Executive Secretary & PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive Secretary & PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this Executive Secretary & PA Training course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose Executive Secretary & PA Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Executive Secretary & PA Training Bundle Course Course 01: Executive Secretary & PA Training Course 02: Minute Taking Course 03: Self Esteem & Assertiveness Skill Course Course 04: Networking Skills Training Course 05: Communication Skills Course Course 06: Level 4 Time Management Course Course 07: Workplace Stress Management Others benefits of this Executive Secretary & PA Training bundle course 7 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Executive Secretary & PA Training course ] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>-------------<< Assessment Method After completing each module of the Executive Secretary & PA Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Executive Secretary & PA Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Executive Secretary & PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this Executive Secretary & PA Training course because it does not require any advanced knowledge or skills. Career path After completing this Executive Secretary & PA Training course, you may able to pursue a formal position in professional Executive PA services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

Executive Secretary & PA Training
Delivered Online On Demand40 hours
£21

Project Evaluation and Management

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Project Evaluation and Management mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Project Evaluation and Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Project Evaluation and Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Project Evaluation and Management Bundle consists of the following premium courses: Course 01: Project Management Masterclass Course 02: Supervisor Training and Employee Management Course 03: Leadership & People Management Course 04: Decision Making in High Stress Course 05: Six Sigma & Lean Process Course 06: Ethical Leadership Principles Course 07: Diploma in Practical Time Management Course 08: Logistics & Operations Management - Level 5 Course 09: Performance Management Course 10: Productivity Boosting Course 11: Communication SKills Masterclass Course 12: Managing Budgets Course 13: Corporate Finance Course 14: Compliance Manager Course 15: Diploma in Management Skills Course 16: Supporting a Grieving Employee Course 17: Leadership Styles Course 18: Change Management Course 19: Business Analysis Course 20: Business Law Course 21: Strategic Planning Process Course 22: Coaching and Mentoring Course 23: HR and Payroll Administrator Course Course 24: Conflict Management and Crucial Communications Course 25: Self Confidence & Self Esteem Training Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Project Evaluation and Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Project Evaluation and Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Evaluation and Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Project Evaluation and Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Project Management Masterclass) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Project Evaluation and Management
Delivered Online On Demand
£150

Human Resource and Talent Management

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Human Resource and Talent Management mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Human Resource and Talent Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Human Resource and Talent Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Human Resource and Talent Management Bundle consists of the following premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Employment Law for HR Course 09: Operations Management Course 10: Emotional Intelligence and Human Behaviour Course 11: Administrative Management Course 12: Managing Budgets Course 13: Business Analysis Course 14: Business Ethics for the Office Course 15: Diploma in Management Skills Course 16: Goal Setting & Accomplishment Course 17: Team Management Advanced Training Course 18: Talent Management Course 19: Creative Thinking and Innovation Course 20: Ethical Leadership Principles Course 21: Risk Management: Risk Assessment & Analysis Course 22: Conflict Management and Crucial Communications Course 23: Diploma in Emotional Intelligence and Resilience Course 24: Customer Relationship Management Course 25: Mental Health Support in Working from Home Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Human Resource and Talent Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Human Resource and Talent Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resource and Talent Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Human Resource and Talent Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Human Resource and Talent Management
Delivered Online On Demand
£150

Management Skills Training for New Managers

4.7(160)

By Janets

The Management Skills Training for New Managers is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Management Skills Training for New Managers consists of several modules that take around 9 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming Together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:00:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:00:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills Training for New Managers 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Management Skills Training for New Managers
Delivered Online On Demand9 hours 25 minutes
£25

Restraint Awareness

By Course Cloud

In our modern, intricate world, approaching challenging situations with a blend of professionalism and calm is more crucial than ever. The 'Restraint Awareness' course meticulously provides learners with a comprehensive theoretical foundation, enabling them to manage these situations confidently. You'll delve deep into the intricacies of restraint, understanding its root causes and mastering strategies to limit its use.  Furthermore, you'll uncover behavioural techniques that act as deterrents to conflicts, comprehensive risk assessment processes ensuring safety for all, and effective communication strategies tailored for challenging behaviours. Upon completing this course, you'll have profound knowledge and the assuredness to address demanding behaviours ethically and professionally.

Restraint Awareness
Delivered Online On Demand
£25

English Grammer & Sentence Structure In-depth

By Course Cloud

Emerge as the confident, impactful communicator sought after in today's marketplace.

English Grammer & Sentence Structure In-depth
Delivered Online On Demand2 hours
£5.99

CRM Manager Advanced Diploma

By Compliance Central

Are you interested in pursuing a career in the CRM Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on CRM Manager Advanced Diploma will assist you in producing the best possible outcome by learning the CRM Manager Advanced Diploma skills. The CRM Manager Advanced Diploma bundle is for those who want to be successful. In the CRM Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in CRM Manager Advanced Diploma. Why would you choose the CRM Manager Advanced Diploma course from Compliance Central: Lifetime access to CRM Manager Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the CRM Manager Advanced Diploma course Learn CRM Manager Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of CRM Manager Advanced Diploma course Accessible, informative CRM Manager Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the CRM Manager Advanced Diploma bundle Study CRM Manager Advanced Diploma in your own time through your computer, tablet or mobile device Our CRM Manager Advanced Diploma bundle starts with the basics of CRM Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this CRM Manager Advanced Diploma is intuitive and easy to understand. Courses in this CRM Manager Advanced Diploma Bundle: Course 01: CRM - Customer Relationship Management Course 02: Customer Service Manager Course 03: Customer Service - Representative Course 04: Customer Service Agent Course 05: Phone-Based Customer Service Course 06: Call Centre Training Course 07: Cold Call to Boost Sales Course 08: Business English and Communication Course 09: Persuasion in Business Communications Course 10: Email Writing Training Course 11: Diploma in Data Analysis Fundamentals Course 12: Strategic Planning for Sales and Marketing CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The CRM Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in CRM Manager Advanced Diploma. Requirements To enrol in this CRM Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The CRM Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to CRM Manager Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

CRM Manager Advanced Diploma
Delivered Online On Demand21 hours
£107

Credit Control Techniques Course

5.0(2)

By Training Express

Money makes the world go round—but only if it actually comes in. If you’re tired of chasing unpaid invoices, the Credit Control Techniques Course offers a sharp, strategic look at how to improve collection rates and keep your books balanced without sounding like a broken record. Designed with clarity in mind, this course covers the key techniques that work behind the scenes of successful credit management. From understanding customer behaviours to setting clear payment terms, every module has been crafted to help businesses stay cash-flow positive without the usual drama. Whether you’re managing accounts for a growing company or just want to stop sending “gentle reminders” every Friday, this course offers tools to make your credit control process smoother, smarter, and—dare we say it—less annoying. It’s ideal for credit controllers, small business owners, and finance professionals who want to get paid without the awkward follow-ups. Learn how to stay one step ahead, reduce late payments, and maintain strong customer relationships with confidence (and fewer headaches). Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction To Credit Control Module 02: Credit Management Module 03: Risk Assessment and Credit Scoring Module 04: Debt Management Module 05: Customer Communication Module 06: Credit Control Compliance Module 07: Financial Analysis And Reporting Module 08: Credit Control Tools And Technologies Learning Outcomes: Understand the fundamentals of credit control. Master the principles of effective credit management. Conduct risk assessment and credit scoring. Implement debt management strategies. Enhance customer communication skills. Utilize credit control tools and technologies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Financial professionals (credit controllers, accountants). Business owners and entrepreneurs. Sales and marketing professionals. Small business operators. Managers responsible for credit decisions. Administrative and finance staff. Individuals seeking personal financial management skills. Anyone interested in credit control. Career path Credit Controller Credit Analyst Financial Analyst Accountant Business Owner Finance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Credit Control Techniques Course
Delivered Online On Demand1 hour
£12

Level 2 Award in Equality, Diversity and Inclusion (EDI) - QLS Endorsed Course

5.0(14)

By Training Express

Unlock the power of a diverse and inclusive workplace with our Award in Equality, Diversity and Inclusion at QLS Level 2. This course sheds light on the essence of EDI, guiding you through its core principles and their transformative impact on organisations. From understanding protected characteristics to creating an ideal workplace, this programme is your roadmap to fostering a harmonious, productive environment. Equip yourself with the knowledge to champion EDI, and watch as your organisation flourishes in unity and strength. Learning Outcomes Grasp the fundamentals of equality, diversity, and inclusion. Identify and understand the protected characteristics. Recognise and address inappropriate behaviour in the workplace. Integrate EDI effectively into organisational policies. Develop strategies for an inclusive workplace environment. Combat toxic work cultures and promote positive change. Understand the benefits of a diverse and inclusive workforce. Key Features FREE QLS-endorsed certificate 4 Free CPD Accredited Courses with Free e-Certificates CPD Accredited Hard Copy Certificates Fully online, interactive courses Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Courses Change Management Effective Communication Training Level-3 People Management Skills Negotiation Skills What Will You Learn from This Course? This course offers a deep dive into the principles and practices that foster a harmonious workplace. Equip yourself with the tools to champion change and create a thriving, inclusive environment. Module 01: Introduction to Equality, Diversity and Inclusion Understand EDI's core concepts. Learn its importance in today's world. Module 02: The Protected Characteristics Explore the key protected traits. Understand their significance in EDI. Module 03: Inappropriate Behaviour and Toxic Work Culture Identify harmful workplace behaviours. Learn strategies to combat them. Module 04: Implementing EDI in Organisational Policy Integrate EDI into company policies. Promote a positive work culture. Module 05: Creating an Ideal Workplace Discover the elements of a harmonious workplace. Learn to foster inclusivity. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals keen on enhancing workplace culture. Managers aiming for a more inclusive team environment. Business owners striving for a diverse workforce. Equality and diversity officers seeking advanced knowledge. Team leaders focused on fostering unity. Organisational development specialists. Employees aiming to understand and promote EDI. Training and development professionals. Requirements No prior degree or experience is required to enrol in this course. Career path Equality and Diversity Officer HR Manager Inclusion Specialist Organisational Development Consultant Diversity and Inclusion Trainer Employee Relations Advisor Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. QLS Endorsed Certificate Hard copy certificate - Included

Level 2 Award in Equality, Diversity and Inclusion (EDI) - QLS Endorsed Course
Delivered Online On Demand1 hour
£100