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In today’s dynamic business landscape, effective leadership is essential for guiding teams, managing change, and driving organisational success. This Advanced Diploma course offers a thorough exploration of leadership principles and management strategies tailored for those aiming to elevate their influence within organisations. From understanding foundational leadership theories to mastering communication and negotiation techniques, the course covers a broad spectrum of skills necessary to inspire high-performance teams and foster a positive workplace culture. Participants will also gain insight into critical areas such as talent management, succession planning, and risk management, ensuring a well-rounded grasp of leadership responsibilities. Alongside developing emotional intelligence and conflict management capabilities, learners will refine their ability to handle office politics tactfully and maintain ethical standards within a corporate environment. Practical modules on business process management and essential software tools further support participants in enhancing organisational efficiency and decision-making. This course is designed for professionals keen to advance their leadership expertise with content that is accessible and relevant in today’s digital and evolving work environment. Key Features CPD Certified Organisational Leadership - Advanced Diploma course Instant e-certificate Fully online, interactive Organisational Leadership - Advanced Diploma course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discover the nuances of motivation, the alchemy of high-performance teams, and the orchestration of change. From mastering the delicate dance of communication to navigating the tumultuous waters of conflict, every aspect of organisational leadership finds its rightful place in our curriculum. Moreover, we don't just scratch the surface; we dive into the very heart of organisational leadership excellence. Explore the realms of emotional intelligence, risk management, and corporate responsibility. And as a cherry on top, immerse yourself in the realm of digital proficiency with modules covering Microsoft Word, Excel, and PowerPoint. With our programme, you don't just learn about organisational leadership; you become the embodiment of it, ready to carve your path in the ever-evolving landscape of organisational leadership brilliance Course Curriculum Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint Learning Outcomes: Understand key concepts in management and organisational leadership theories comprehensively. Enhance performance through improved management techniques and organisational leadership strategies effectively. Develop high-performance teams and motivate employees efficiently for productivity. Demonstrate effective communication, negotiation, and conflict resolution skills adeptly. Implement organisational change, risk management, and corporate responsibility ethically. Utilise Microsoft Office tools proficiently for business process management. Accreditation All of our courses, including this Organisational Leadership - Advanced Diploma course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Organisational Leadership. Certification Once you've successfully completed Organisational Leadershipyour course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Organisational Leadership course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Organisational Leadership - Advanced Diploma course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Organisational Leadership - Advanced Diploma course is ideal for: Entry-level managers seeking advanced leadership skills development. Mid-career professionals aiming to enhance managerial and leadership competencies. Aspiring leaders in various industries looking to advance their careers. Individuals interested in developing skills in talent management and succession planning. Those wishing to excel in communication, negotiation, and conflict resolution. Requirements Learners do not require any prior qualifications to enrol on this Organisational Leadership course. You just need to have an interest in Organisational Leadership. Career path After completing this Organisational Leadership - Advanced Diploma Course you will have a variety of careers to choose from. The following job sectors of Organisational Leadership - Advanced Diploma are: Team Leader Human Resources Manager Project Manager Operations Manager Business Development Executive Corporate Social Responsibility Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Explore the nexus of social media and healthcare in this comprehensive course. Investigate the impact of digital platforms on communication, patient engagement, and health behavior transformation. Covering themes from medical social media to the synergy of big data and healthcare, understand content creation, hospital utilization, and participatory health. Delve into gamification techniques, promoting behavioral change via health social media. Learning Outcomes: Understand the intricate relationship between healthcare communication and social media. Evaluate the impact of big data on e-healthcare within the realm of social media. Identify key characteristics that define medical social media and its content. Create compelling and compliant content for medical social media platforms. Analyze the role of social media in driving participatory health initiatives. Develop effective utilization strategies for hospitals and health authorities on social media. Appraise the influence of social media on health-related behavioral changes. Apply gamification techniques to enhance engagement and behavioral shifts on health-focused social platforms. Why buy this Social Media in Healthcare?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Social Media in Healthcare you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Social Media in Healthcare course is ideal for Healthcare professionals aiming to leverage social media's potential for connection and outreach. Marketing and communication experts specializing in healthcare social media. Public health practitioners driving behavior change through social platforms. Students pursuing healthcare, communication, or digital marketing careers. Prerequisites This Social Media in Healthcare was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Healthcare Social Media Manager: £40,000 - £65,000 E-Health Communication Specialist: £45,000 - £75,000 Digital Marketing Manager (Healthcare): £55,000 - £85,000 Public Health Social Media Strategist: £35,000 - £60,000 Health Behavior Change Coordinator: £30,000 - £50,00. Course Curriculum Module 01: Social Media and Communication Social Media and Communication 00:17:00 Module 02: Social Media, Big Data and E-Healthcare Social Media, Big Data and E-healthcare 00:17:00 Module 03: Medical Social Media Medical Social Media 00:22:00 Module 04: Medical Social Media: Content, Characteristics and Appearance Medical Social Media: Content, Characteristics and Appearance 00:20:00 Module 05: Participatory Health through Social Media Participatory Health through Social Media 00:22:00 Module 06: Use of Social Media by Hospitals and Health Authorities Use of Social Media by Hospitals and Health Authorities 00:21:00 Module 07: Social Media and Health Behaviour Change Social Media and Health Behaviour Change 00:23:00 Module 08: Gamification and Behavioural Change: Techniques for Health Social Media Gamification and Behavioural Change: Techniques for Health Social Media 00:23:00 Module 09: Applications Applications 00:22:00

The 'Virtual Team Building & Management' course is designed to equip participants with the skills and strategies needed to effectively lead and collaborate with virtual teams. In this dynamic online learning experience, participants will explore the challenges and opportunities presented by virtual work environments, and they will learn how to foster teamwork, communication, and trust among team members spread across different locations. Learning Outcomes: Set up and organize a virtual team for optimal performance and productivity. Conduct effective virtual team meetings that facilitate communication and collaboration. Develop clear and efficient communication strategies to bridge geographical gaps. Build trust and strong relationships among virtual team members. Address cultural differences and diversity to create a cohesive virtual team. Implement techniques for successfully managing a virtual team and achieving goals. Handle challenges posed by poor team players and maintain team dynamics. Choose the right tools and technologies for seamless virtual collaboration. Why buy this Virtual Team Building & Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Virtual Team Building & Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Virtual Team Building & Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Team leaders and managers working with remote or virtual teams. Professionals transitioning to virtual work environments. Project managers overseeing dispersed teams. Human resources professionals interested in enhancing virtual team dynamics. Prerequisites This Virtual Team Building & Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Virtual Team Manager - Median salary of $65,000 - $90,000 per year. Remote Project Manager - Median salary of $70,000 - $100,000 per year. Virtual Collaboration Specialist - Median salary of $60,000 - $85,000 per year. Remote Team Coordinator - Median salary of $55,000 - $75,000 per year. Virtual Team Facilitator - Median salary of $50,000 - $70,000 per year. Course Curriculum Module 01: Setting Up Your Virtual Team (I) Setting Up Your Virtual Team (I) 00:07:00 Module 02: Setting Up Your Virtual Team (II) Setting Up Your Virtual Team (II) 00:05:00 Module 03: Virtual Team Meetings Virtual Team Meetings 00:06:00 Module 04: Communication (I) Communication (I) 00:06:00 Module 05: Communication (II) Communication (II) 00:08:00 Module 06: Building Trust Building Trust 00:05:00 Module 07: Cultural Issues Cultural Issues 00:05:00 Module 08: To Succeed With a Virtual Team To Succeed With a Virtual Team 00:06:00 Module 09: Dealing With Poor Team Players Dealing With Poor Team Players 00:05:00 Module 10: Choosing the Right Tools Choosing the Right Tools 00:06:00 Assignment Assignment - Virtual Team Building & Management 00:00:00

Be balanced in your approach to delivering bad news. Deliver the information tactfully, balanced with directness or the 'meat' of the message. Understand how to use the sandwich approach in more sensitive matters: good news, bad news, good news. Think with your heart when delivering bad news. Your compassion will be appreciated. Learning Objectives Explain the pros and cons of direct and indirect communication, Apply three techniques for delivering bad news Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Family Law, Paralegal & Wills and Probate Law courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Family Law, Paralegal & Wills and Probate Law. Whether you're a student, recent graduate, or job seeker, our Family Law, Paralegal & Wills and Probate Law bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Family Law, Paralegal & Wills and Probate Law Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Family Law, Paralegal & Wills and Probate Law bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Family Law QLS Course 02: Paralegal QLS Course 03: Wills and Probate Law 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Legal Advisor Course 02: Legal Secretary Course 03: Document Control Course 04: Conveyancing Course 05: Employment Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of the Family Law, Paralegal & Wills and Probate Law Bundle: Master the foundational principles and techniques of Family Law, Paralegal & Wills and Probate Law. Develop advanced proficiency in Family Law, Paralegal & Wills and Probate Law methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Family Law, Paralegal & Wills and Probate Law. Enhance your problem-solving and critical thinking abilities within the context of Family Law, Paralegal & Wills and Probate Law. This bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Family Law, Paralegal & Wills and Probate Law. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within this bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in a career in law and legal services Paralegals and legal assistants looking to expand their knowledge and skills Students pursuing a degree in law or a related field Professionals in the legal field seeking career advancement Career path Paralegal - £22,000 to £35,000 per annum Legal Secretary - £22,000 to £30,000 per annum Legal Advisor - £30,000 to £50,000 per annum Conveyancing - £25,000 to £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Construction Management, WELL Building Standard & Construction Safety courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Construction Management, WELL Building Standard & Construction Safety. Whether you're a student, recent graduate, or job seeker, our Construction Management, WELL Building Standard & Construction Safety bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Construction Management, WELL Building Standard & Construction Safety Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction Management, WELL Building Standard & Construction Safety bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Construction Management QLS Course 02: WELL Building Standard QLS Course 03: Construction Safety 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Industry Scheme (CIS) Course 02: Construction Cost Estimation Diploma Course 03: Construction Safety Course 04: Landscape Architecture Course 05: Land Surveying In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of this Bundle: Master the foundational principles and techniques of Construction Management, WELL Building Standard & Construction Safety. Develop advanced proficiency in Construction Management, WELL Building Standard & Construction Safety methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Construction Management, WELL Building Standard & Construction Safety. Enhance your problem-solving and critical thinking abilities within the context of Construction Management, WELL Building Standard & Construction Safety. This bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Construction Management, WELL Building Standard & Construction Safety. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Construction Management, WELL Building Standard & Construction Safety bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to establish a career in the construction industry Professionals seeking to enhance their existing skills and knowledge Anyone interested in learning more about construction management, safety regulations and sustainable building design Career path Landscape Architect: £22,000 - £45,000 Land Surveyor: £20,000 - £45,000 Construction Cost Estimator: £24,000 - £48,000 Health and Safety Officer: £25,000 - £50,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Step into the fascinating world of sports and psychology with our dynamic 8-course bundle - "Sports Agent, Sports Psychology with Influencing and Negotiating." This bundle amalgamates a comprehensive range of theoretical knowledge essential for the sports industry. Among the collection are 3 QLS endorsed courses - Sports Agent, Sports Psychology Training, and Influencing and Negotiating. These in-depth courses not only introduce you to the intriguing interplay of sports and psychology, but also equip you with the theoretical knowledge required to negotiate and influence effectively. Upon completion, you'll receive a hardcopy certificate to acknowledge your dedication and growth. Key Features of the Sports Agent, Sports Psychology with Influencing and Negotiating Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Sports Agent QLS Course 02: Sports Psychology Training QLS Course 03: Influencing and Negotiating 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Sports Therapy Course 02: Sports Nutrition Course 03: Sports Coaching & Fitness Training Course 04: Sports Medicine Fundamentals Course 05: Hydrotherapy In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Sports Agent, Sports Psychology with Influencing and Negotiating courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a solid understanding of the roles and responsibilities of a sports agent. Develop an appreciation for the field of sports psychology. Learn effective techniques for influencing and negotiating in the sports industry. Acquire theoretical knowledge about sports therapy and nutrition. Unleash your potential with our "Sports Agent, Sports Psychology with Influencing and Negotiating" bundle. These 8 courses have been designed to give you a broad theoretical understanding of various aspects of the sports industry. Ranging from sports agent fundamentals to sports psychology and advanced negotiating techniques, these 3 QLS endorsed courses and 5 CPD QS accredited courses provide a holistic learning experience. With a hardcopy certificate upon completion of the QLS courses, you will have a testament to your commitment to professional development. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with a keen interest in sports and psychology. Those seeking to enhance their understanding of negotiation and influencing techniques. Professionals looking to broaden their knowledge in sports nutrition, therapy, and coaching. Career path Sports Agent - Salary Range: £20,000 - £1,000,000+ Sports Psychologist - Salary Range: £31,000 - £37,000 Hydrotherapist - Salary Range: £18,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Think you have what it takes to be an office administrator? In the UK, administrative roles are crucial for various businesses, with an estimated 2.4 million people employed in this sector. Are you looking to develop the skills and knowledge to join this in-demand field? The Level 7 Advanced Diploma in Office Skills & Administration is meticulously designed to address the growing demand for versatile and skilled administrative professionals. Spanning an ambitious range of topics from foundational office skills to specialised areas such as Business Law and Agile Project Management, this diploma offers unparalleled breadth and depth. You will gain knowledge in Business Administration, learn critical Compliance and Facilities Management practices, and enhance your interpersonal skills through Confidence Building and Public Speaking courses. Each course is tailored to empower you with the tools needed to thrive in a fast-paced corporate environment, ensuring you are well-equipped to handle any administrative challenge. Course 01: Office Skills & Administration Diploma Course 02: Business Administration Course 03: Compliance Officer Training Level 3 Course 04: Agile Project Management Course 05: Diploma in Performance Management Course 06: Team Building & Management Diploma Course 07: Diploma in Employee Management Course 08: Diploma in Meeting Management Course 09: Business Management Course 10: Business Law Course 11: Legal Secretary Course 12: Facilities Management Certificate (FMC) Course 13: Level 3 Diploma in Business Etiquette Course 14: Confidence Building & Assertiveness Course 15: Level 3 Public Speaking Diploma Course Course 16: Ultimate Microsoft Excel For Business Bootcamp Course 17: Touch Typing Masterclass Course 18: Business Writing Course 19: Workplace Confidentiality Course 20: Diploma in Workplace Safety Position yourself as a top candidate in any administrative, legal, or management role by leveraging the diverse skills acquired from this extensive training program. By completing the course, you will not only enhance your resume but also broaden your professional capabilities. So, take the next step in your career development by enroling today and start transforming your professional future! Learning Outcomes of Office Skills & Administration course: Master comprehensive office administration and management skills. Apply agile project management techniques in dynamic environments. Develop effective team building and employee management strategies. Navigate business law and understand its application in corporate settings. Enhance communication skills through public speaking and business writing. Implement essential workplace safety and confidentiality practices. This Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Why Choose Our Office Skills & Administration Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Take a step toward a brighter future with Office Skills & Administration! *** Course Curriculum *** Course 01: Level 7 Advanced Diploma in Office Skills & Administration Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Business Administration Module 01: Business Administration Module 02: Management of Business Module 03: Functions, Nature and Levels of Management Module 04: Characteristics of Professional Managers Module 05: Business Process Management Module 06: Different Phases of Business Process Lifecycle Module 07: The Monitoring and Optimising Phase of Business Management Module 08: Project Management Module 09: Marketing, Sales and Negotiation Module 10: Leadership and Critical Thinking Module 11: Business Relationship and Change Management Module 12: Human Resource Management Module 13: Risk Management Module 14: Business Communications and Report Writing Module 15: Accounting and Financial Management Module 16: Payroll Management and Career Opportunity Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Administrative professionals Aspiring managers Office administrators Compliance officers Secretary candidates Career changers Requirements You will not need any prior background or expertise to enrol in this Office Skills & Administration Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £40,000 Business Administrator - £20,000 to £35,000 Compliance Officer - £30,000 to £50,000 Project Manager - £35,000 to £70,000 Legal Secretary - £18,000 to £30,000 Facilities Manager - £25,000 to £45,000 Certificates Advanced Diploma in Office Skills & Administration at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included