9346 Communication courses in Cardiff delivered On Demand

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Become a world-class employee training manager with this comprehensive course. Learn how to develop and implement effective training programs, coach and mentor your team, and create a positive and productive workplace culture.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Overview Did you know a pleasant classroom environment can amplify student engagement by over 65%? The classroom Behaviour Management' course is meticulously designed to guide teaching assistants and educators towards creating a balanced classroom.  Explore the art of communication, with segments like 'Experienced TAs Maintain Strong Communications with the Students' and 'Communication and Interaction'. Delve deep into the specifics of 'Cognition and Learning' and address 'Social, Emotional and Mental Health Difficulties'.  This course also offers a penetrating look into 'SEN Support' and the tenets of 'High Quality Teaching for Pupils with SEN', ultimately guiding participants towards 'Providing the Best Learning Environment'. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for?   There is no experience or previous qualifications required for enrolment on this Classroom Behaviour Management . It is available to all students, of all academic backgrounds. Requirements There is no experience or previous qualifications required for enrolment on this Classroom Behaviour Management . It is available to all students, of all academic backgrounds. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:24:00 total length •Understanding Behaviour & Relationships as a TA: 00:20:00 •Experienced TAs Maintain Strong Communications with the Students: 00:14:00 •Communication and Interaction: 00:17:00 •Cognition and Learning: 00:21:00 •Social, Emotional and Mental Health Difficulties: 00:13:00 •Children Having Special Education Needs or Disabilities: 00:17:00 •SEN Support: 00:14:00 •High Quality Teaching for Pupils with SEN: 00:10:00 •Providing the Best Learning Environment: 00:18:00

Are you currently a team leader? Or are you a team member that would like to undergo team training to be able to unleash your potentials? If either of these is you, then this course is what you are looking for. Description: There are significant advantages if you make a team-friendly environment in the workplace as teams can accomplish tasks faster than working alone. If you have a team composed of team members who are happily working, chances are they would want to do their best for the business. This course is created to help you with the team training basics and how to do problem-solving with the team members. You will also be able to conduct personality assessments and learn empathetic listening. Lastly, you will learn to conduct team training on verbal and non-verbal communication skills. Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Anyone who are interested in improving and honing their leadership potential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Training Course will be useful and beneficial for the management positions, specifically the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers Top Executives. Team Training Course - Updated Version Module 01: Defining Team 00:28:00 Module 02: Understanding Management and Leadership 00:26:00 Module 03: Building High Performing Teams 00:28:00 Module 04: Motivating Team Members 00:37:00 Module 05: Talent Management 00:39:00 Module 06: Stress Management and Mental Health 00:23:00 Module 07: Succession Planning 00:31:00 Module 08: Communication Skills 00:42:00 Module 09: Negotiation Techniques 00:19:00 Module 10: Managing Change 00:21:00 Module 11: Managing Time 00:28:00 Module 12: Managing Conflict 00:31:00 Module 13: Risk Management Process 00:14:00 Module 14: Managing Virtual Teams 00:17:00 Team Training Course - Old Version Chapter-1 What Is Team Training 00:15:00 Chapter-2 Identifying The Problem And Solving 00:15:00 Chapter-3 Personality Assessments 00:30:00 Chapter-4 Sensitive Listening 00:15:00 Chapter-5 Spoken Communication Training 00:30:00 Chapter-6 Written Communication Training 00:15:00 Chapter-7 Conclusion 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🌟 Unlock Unshakable Assurance: A Confidence-Boosting Journey 🌟 Are you ready to transform your life and embrace a newfound sense of self-assurance? Introducing our exclusive online course: 'Unshakable Assurance.' Dive deep into the world of confidence with a meticulously crafted curriculum designed to empower you, uplift your self-esteem, and help you radiate a magnetic confidence in every aspect of your life. 🚀 Course Highlights: Module 1: Introduction & First Concepts 🌐 Lay the foundation for unshakable assurance by understanding the core principles that govern confidence. 🔍 Explore the psychological aspects that contribute to self-doubt and learn strategies to overcome them. 🚀 Embark on your confidence journey with a clear roadmap and a positive mindset. Module 2: Keys To Self-Confidence 🗝️ Uncover the secrets to unlocking your inner potential and building authentic self-confidence. 💪 Develop practical skills to boost your self-esteem and project confidence in both personal and professional settings. 🌈 Cultivate a positive self-image that aligns with your true self, fostering lasting confidence. Module 3: More Confidence Skills & Concepts 🎯 Dive deeper into advanced confidence-building techniques and strategies. 🗣️ Enhance your communication skills, body language, and emotional intelligence. 🌟 Develop resilience and the ability to navigate challenges with poise and confidence. Module 4: Final Thoughts & Tips 🔒 Cement your unshakable assurance with concluding thoughts and valuable tips. 🛤️ Create a personalized action plan to continue your confidence journey beyond the course. 💡 Gain insights from real-life success stories and apply lessons to your unique circumstances. 🎓 Why Unshakable Assurance? ✨ Holistic Approach: This course addresses confidence from multiple angles, ensuring a comprehensive understanding and sustainable growth. 🤝 Interactive Learning: Engage in practical exercises, discussions, and real-world applications for a hands-on learning experience. 📈 Results-Driven Curriculum: Witness tangible improvements in your confidence levels as you progress through each module. 👥 Supportive Community: Connect with like-minded individuals, share experiences, and celebrate victories in our exclusive community forums. 🌟 Bonuses & Extras: Enjoy additional resources, expert interviews, and surprise bonuses to enhance your learning journey. 🌈 Invest in Yourself Today! Don't let self-doubt hold you back any longer. Embrace the power of Unshakable Assurance and watch as your confidence soars to new heights. Enroll now and step into a future where you radiate confidence, conquer challenges, and live life on your terms! Secure your spot now and embark on the path to Unshakable Assurance! Course Curriculum Introduction & First Concepts Introduction 00:00 Keys To Self-Confidence 3 Pillars Of Unshakeable Confidence 00:00 Importance Of Having Confidence 00:00 Secret Language Of Confident People 00:00 Step To Building Unshakeable Confidence 00:00 Step To Building Unshakeable Confidence 00:00 More Confidence Skills & Concepts Sticking Up For Yourself 00:00 How To Bounce Back From Failure 00:00 Tips & Practices For Unshakeable Confidence 00:00 Friends & Self-Confidence 00:00 Final Thoughts & Tips Final Thoughts & Suggestions 00:00

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Get instant knowledge from this bite-sized Social Inclusion Officer: Part 2 course. This course is very short and you can complete it within a very short time. In this Social Inclusion Officer: Part 2 course you will get fundamental ideas of social inclusion, the key understanding of the promotion of social inclusion, policy suggestions and so on. Enrol in this course today and start your instant first step towards learning about social inclusion and mental health. Learn faster for instant implementation. Learning outcome  Understand social inclusion and mental health Gain in-depth knowledge of the nature of communication Deepen your understanding of the promotion of social inclusion Gain an excellent understanding of policy suggestions and recommendations How Much Do Chief Diversity Officers Earn? Senior - £46,000(Appx.) Average - £30,000(Appx.) Starting - £20,000(Appx.) Requirement Our Social Inclusion Officer: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Social Inclusion Officer: Part 2 Module 02: The Nature of Communication 00:15:00 Module 03: The Promotion of Social inclusion 00:15:00 Module 04: Policy Suggestions and Recommendations 00:10:00 Assignment Assignment - Social Inclusion Officer: Part 2 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, 21% of employees feel they have been discriminated against at work based on a protected characteristic? What can we do to create a more inclusive and respectful workplace for everyone? This Equality & Diversity Bundle explores these questions and equips you with the skills and knowledge to promote fairness and celebrate diversity. This comprehensive bundle equips you with a strong foundation in equality and diversity principles. You'll gain a clear understanding of human rights legislation, explore cross-cultural awareness to navigate diverse situations effectively. The bundle delves into unconscious bias training to identify and overcome personal prejudices. You'll also learn strategies to prevent and address workplace harassment and maintain confidentiality. This Equality & Diversity at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Equality & Diversity course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Equality & Diversity Bundle Package includes: Main Course: Certificate in Equality & Diversity at QLS Level 3 10 Additional CPD Accredited Premium Courses related to Equality & Diversity: Course 01: Human Rights Course 02: Cross-Cultural Awareness Training Course 03: Unconscious Bias Training Course Course 04: Workplace Harassment Course 05: Workplace Confidentiality Course 06: Youth Work & Leadership Course 07: Dealing With Difficult People Training Course Course 08: Social Anxiety Therapy Course 09: Self Confidence & Self Esteem Course 10: Motivation Skills Whether you're a manager, HR professional, or someone who simply wants to create a more inclusive environment, this Equality & Diversity Bundle is your key to unlocking a successful career. Enrol today and take the first step towards building a more equitable and diverse future. Learning Outcomes of Equality & Diversity Develop a comprehensive understanding of equality and diversity principles. Gain insights into human rights and anti-discrimination laws. Learn cross-cultural communication and unconscious bias awareness. Understand harassment prevention and workplace confidentiality practices. Enhance skills in youth work, leadership, and conflict resolution. Build self-confidence, motivation, and social anxiety management strategies. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Equality & Diversity Get a free student ID card with Equality & Diversity Training program (£10 postal charge will be applicable for international delivery) The Equality & Diversity is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality & Diversity course materials The Equality & Diversity comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course: Certificate in Equality & Diversity at QLS Level 3 Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality & Diversity Legislation Module 03: Integrating Equality & Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality & Diversity Course 01: Human Rights Module 01: Basic Concept Of Freedom And Human Rights Module 02: Classification Of Human Rights Module 03: Women's And Children's Right Module 04: Various Aspects Of Freedom Module 05: Various International Human Rights Organisations Course 02: Cross-Cultural Awareness Training Module 01: Introduction To Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working With And Managing A Culturally Diverse Team =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality & Diversity course is perfect for anyone interested in creating a more equal and inclusive society, including: Human rights activists Equality and diversity officers HR professionals Community workers Social workers Anyone interested in social justice and equality Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Equality & Diversity course, you are to start your career or begin the next phase of your career. HR & EDI Manager: £42,000 - £45,000 per year Team Leader Facilities: £30,151 - £32,020 per year Diversity & Inclusion Manager: £24.04 - £46.17 hourly Equality, Diversity and Inclusion Advisor: £25,000 - £35,000 per year Certificates Certificate in Equality & Diversity at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

>> Life Coaching This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. ***Course Included*** Main Course: Life Coaching **Free Courses** Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis >> Life Coaching Course curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? >> Life Coaching This Life Coaching course is perfect for: Life Coaches Students Fresh Graduates Job Seekers Requirements >> Life Coaching There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path >> Life Coaching This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. By introducing new skills to your CV, you will be able to progress your career and become more successful in your chosen industry. Certificates Certificate of completion Digital certificate - Included