Are you currently a team leader? Or are you a team member that would like to undergo team training to be able to unleash your potentials? If either of these is you, then this course is what you are looking for. Description: There are significant advantages if you make a team-friendly environment in the workplace as teams can accomplish tasks faster than working alone. If you have a team composed of team members who are happily working, chances are they would want to do their best for the business. This course is created to help you with the team training basics and how to do problem-solving with the team members. You will also be able to conduct personality assessments and learn empathetic listening. Lastly, you will learn to conduct team training on verbal and non-verbal communication skills. Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Anyone who are interested in improving and honing their leadership potential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Training Course will be useful and beneficial for the management positions, specifically the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers Top Executives. Team Training Course - Updated Version Module 01: Defining Team 00:28:00 Module 02: Understanding Management and Leadership 00:26:00 Module 03: Building High Performing Teams 00:28:00 Module 04: Motivating Team Members 00:37:00 Module 05: Talent Management 00:39:00 Module 06: Stress Management and Mental Health 00:23:00 Module 07: Succession Planning 00:31:00 Module 08: Communication Skills 00:42:00 Module 09: Negotiation Techniques 00:19:00 Module 10: Managing Change 00:21:00 Module 11: Managing Time 00:28:00 Module 12: Managing Conflict 00:31:00 Module 13: Risk Management Process 00:14:00 Module 14: Managing Virtual Teams 00:17:00 Team Training Course - Old Version Chapter-1 What Is Team Training 00:15:00 Chapter-2 Identifying The Problem And Solving 00:15:00 Chapter-3 Personality Assessments 00:30:00 Chapter-4 Sensitive Listening 00:15:00 Chapter-5 Spoken Communication Training 00:30:00 Chapter-6 Written Communication Training 00:15:00 Chapter-7 Conclusion 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
>> Life Coaching This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. ***Course Included*** Main Course: Life Coaching **Free Courses** Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis >> Life Coaching Course curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? >> Life Coaching This Life Coaching course is perfect for: Life Coaches Students Fresh Graduates Job Seekers Requirements >> Life Coaching There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path >> Life Coaching This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. By introducing new skills to your CV, you will be able to progress your career and become more successful in your chosen industry. Certificates Certificate of completion Digital certificate - Included
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Unleash your inner orator with the Public Speaking Masterclass. Delve into modules that guide you through the art of captivating public speaking. Learn the nuances of content creation, storytelling, body language, and advanced presentation skills. Elevate your communication prowess and engage your audience with confidence and emotional connection. Master state management techniques to shine on any stage or platform. Learning Outcomes: Understand the fundamentals of effective public speaking. Cultivate emotional connection through your speeches. Craft compelling content to engage your audience. Harness the power of storytelling in your presentations. Utilize winning body language for impactful communication. Learn advanced techniques to enhance your presentation skills. Develop state management strategies for confidence and poise. Why buy this Public Speaking Masterclass? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Public Speaking Masterclass you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Public Speaking Masterclass course is ideal for Individuals looking to improve their public speaking skills. Professionals seeking to enhance their presentation abilities. Students preparing for speeches, presentations, or debates. Anyone aiming to boost their confidence in public speaking. Prerequisites This Public Speaking Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Seminar Speaker - Average Earnings: £20,000 - £40,000 per year. Motivational Speaker - Average Earnings: £25,000 - £50,000 per year. Communication Trainer - Average Earnings: £30,000 - £45,000 per year. Keynote Speaker - Average Earnings: £40,000 - £80,000 per year. Media Personality/TV Presenter - Average Earnings: £30,000 - £100,000+ per year. Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: The wheel of Public Speaking and Emotional Connection The Emotional Connection 00:01:00 Let's talk Passion 00:03:00 Warm-up exercises 00:01:00 Connect with the best version of you 00:04:00 Prepare for your Audience 00:02:00 Begin to create an Amazing and Memorable Presentation 00:01:00 Module 03: Let's focus on the content Powerful Content 00:01:00 The Connecting Theme (Throughline) 00:02:00 The Content Mix 00:02:00 Your Presentation Map 00:03:00 Module 04: Time for storytelling Crafting Stories 00:01:00 Why Stories? 00:02:00 Vignettes System (Mini-stories) 00:04:00 Your Elevator Pitch 00:03:00 A final tip on your Elevator Pitch! 00:01:00 Module 05: Winning body language Intro to Body Language 00:01:00 An important point about the Communication Theory 00:02:00 Professional gestures and stances 00:03:00 Communication Styles 00:05:00 A few additional cool points for you! 00:03:00 Pause-Scan-Nod-Whisper 00:02:00 Points of Communication 00:02:00 Time to apply what you have learnt! 00:01:00 Module 06: Advanced tips to hone your presentation skills Honing your presentation skills 00:13:00 Module 07: State Management Intro to State Management 00:01:00 Learn to trigger a resourceful state 00:06:00 Visualise your Success 00:03:00 An additional tip for you. 00:01:00 The Room Technique 00:03:00 Some additional comments. 00:01:00 You are amazing! 00:02:00 Assignment Assignment - Public Speaking Masterclass 00:00:00
In today's fast-paced and competitive job market, the significance of a Level 3 Career Coaching Course cannot be overstated. This course provides indispensable knowledge and skills essential for navigating the complexities of career development in the modern world. With modules covering topics like UK Employment Law, Coaching and Mentoring, Personal Development, and Effective Communication, participants gain a comprehensive understanding of career coaching principles. By mastering fundamental coaching qualities and learning to motivate clients, individuals are better equipped to guide others towards their professional goals. The benefits are manifold; not only does it enhance one's own career prospects, but it also opens up opportunities to assist others in achieving success. In the UK, where demand for career guidance is on the rise, certified career coaches can expect lucrative job prospects with an average salary of £35,000. Enrolling in this course offers a gateway to a fulfilling career path while providing the advantage of helping others navigate their professional journeys. Don't miss out on the chance to enroll in this Career Coaching Course to gain invaluable knowledge and skills in this thriving sector. Key Features: CPD Certified Career Coaching Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: The Career Seeker Module 02: Introduction to Coaching and Mentoring Module 03: Essential UK Employment Law Module 04: An Overview of Career Coaching Module 05: Aspects of Coaching and Mentoring Module 06: The Coach or Client Relationship Module 07: Introduction to Personal Development Coach Module 08: Development of Personality Module 09: Effective Communication Skills Module 10: Motivating Your Clients Module 11: Fundamental Qualities of a Coach Module 12: Setting Up as a Coach Learning Outcomes: Identify career opportunities and paths for the career seeker. Apply principles of coaching and mentoring in career development contexts. Demonstrate knowledge of essential UK employment laws relevant to coaching. Analyze and apply key concepts in career coaching methodologies. Utilize effective communication techniques in coaching and mentoring relationships. Develop strategies to motivate clients towards their career goals effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Career Coaching course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Level 3 Career Coaching. Moreover, this course is ideal for: Individuals interested in coaching and mentoring for career development. Professionals seeking to enhance their communication and coaching skills. Those aiming to understand UK employment laws in career coaching. Individuals pursuing personal development and coaching career pathways. Career changers looking to set up as professional career coaches. Requirements There are no requirements needed to enrol into this Level 3 Career Coaching course. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Career Coaching course. Career path After finishing this Level 3 Career Coaching course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Level 3 Career Coaching are: Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***24 Hour Limited Time Flash Sale*** Nutrition and Childcare Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Set the foundation for healthy lives with our carefully curated 'Nutrition and Childcare' course bundle. This comprehensive package is brimming with knowledge, offering three QLS-endorsed courses in 'Nutrition-Diploma', 'Natural Nutrition: Naturopathy Course', and 'Childcare and Nutrition', each of which awards a highly respected hardcopy certificate. To expand your theoretical understanding even further, this bundle also includes five CPD QS accredited courses covering 'Paediatric Care', 'Home Based Childcare Course - Level 3', 'Healthy Nutrition Masterclass: Diet & Meal Plan For Health', 'Diet and Nutrition Diploma', and 'Vegan Nutrition: Build Your Plant-Based Diet & Meal Plan'. Key Features of this Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Nutrition and Childcare bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Nutrition-Diploma QLS Course 02: Natural Nutrition: Naturopathy Course QLS Course 03: Childcare and Nutrition 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Paediatric Care Course 02: Home-Based Childcare Course - Level 3 Course 03: Healthy Nutrition Masterclass: Diet & Meal Plan For Health Course 04: Diet and Nutrition Diploma Course 05: Vegan Nutrition: Build Your Plant-Based Diet & Meal Plan In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Nutrition and Childcare courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. This collection of eight courses is your route to understanding the fundamentals of nutrition and childcare. Uncover the essentials of healthy living and take a significant step towards promoting wellness and proper development in children's lives. Learning Outcomes: Gain a deep understanding of the principles of nutrition and naturopathy. Learn the specifics of childcare and its nutritional requirements. Develop an understanding of paediatric care and its best practices. Acquire knowledge about home-based childcare and its unique challenges. Master the art of planning healthy diets and meal plans. Gain a diploma-level understanding of diet and nutrition. Learn how to create and manage a plant-based diet. The 'Nutrition and Childcare' course bundle is a comprehensive package designed to provide a robust theoretical foundation in both nutrition and childcare. The three QLS-endorsed courses offer an in-depth look into general nutrition, naturopathy, and the interplay between childcare and nutrition. The five additional CPD QS accredited courses delve into specific areas of nutrition and childcare. Covering topics like paediatric care, home-based childcare, diet planning, and vegan nutrition, these courses provide a broad perspective on the topics. This comprehensive understanding will empower learners to make informed decisions and offer the best care and nutritional advice, fostering healthier, happier lives. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Nutritionist: Guide clients towards healthier food choices (£20,000 - £35,000). Naturopath: Provide natural, holistic health advice (£25,000 - £50,000). Childcare Provider: Offer safe, nurturing environments for children (£15,000 - £25,000). Paediatric Care Provider: Specialise in the care of infants, children, and adolescents (£20,000 - £40,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Are you a teacher looking to obtain QTLS - Qualified Teacher Learning and Skills status or enhance your teaching skills? You are at the right place! This comprehensive Level 5 Diploma in Education and Training | DET will equip you with the required skills to work as a teacher in the UK. This nationally recognized education and training diploma will help you advance to higher studies and become a well-trained teacher in the field of lifelong learning. No Previous Experience Needed Available to individuals from all backgrounds, regardless of their previous work experience Unlimited Tutor Support With endless support from an expert tutor, learning has never been simpler Recognised Qualification Ofqual regulation and NCFE accreditation make this course a highly reputable qualification in the industry Interest Free Instalment Plan Pay in 12 interest-free instalments and spread the cost of your purchase over time Fast Track Accelerate your success and start your rewarding career faster with the fast track program Exam Pass Guarantee We are committed to your success and will work closely with you to ensure your success in the exam Diploma in Education and Training (DET) and Post Graduate Certificate in Education (PGCE) are the same qualification. The employers do not discriminate based on the title or where you obtained the qualification. This DET qualification will help to get Qualified Teacher Learning and Skills (QTLS) status. QTLS is a professional status recognised in the Education sector. Course Highlights Course Type: Online Learning Guided Learning Hours (GLH): 360 Hours Teaching Practice Hours: 100 Hours (8 hours of observations of teaching practice) Accreditation: NCFE Qualification: Ofqual Regulated Access: 1 Year Access Certificate: Certificate upon completion (hard copy) Tutor Support- Personalised feedback on all your assignments Customer Support: 24/7 live chat available Level 5 Diploma in Education and Training This Level 5 Diploma in Education and Training | DET will set you up with the appropriate qualifications and adequate credentials that are required for you to have expertise in the field of teaching. NCFE accredits and Ofqual regulates this course, which enhances your resume as a nationally recognised qualification. Upon successful completion of this course, you will gain extensive teaching skills and knowledge to evaluate, create resources, and assist students to reach their full potential. Learning Outcomes By the end of this Level 5 Diploma in Education and Training | DET, you will: Learn to plan and deliver inclusive teaching using various approaches and models. Use behaviour management techniques to create a safe and welcoming environment. Evaluate learning using assessment theories and reflective practices. Understand how to conduct diagnostic assessments and organize inclusive teaching. Recognize the importance of professionalism and accountability in education and training. Support quality assurance and improvement efforts and understand education policies. Who should take this course? This extensive Level 5 Diploma in Education and Training is suitable for: Aspiring teachers Anyone looking to teach young people at school Anyone looking to teach adult people at a higher education level Anyone aiming to achieve Qualified Teacher Learning and Skills Status (QTLS) Entry Requirements This Level 5 Diploma in Education and Training | DET is available to all students of all academic backgrounds. No experience or previous qualifications are required. Applicants must be 19 years of age or over. Before pursuing level 5 education and training, individuals are not required to have completed level 3 or level 4 education and training. Assessment structureAssignment Students must complete a number of brief assignments for each section of the award. The guidelines are designed to assess you according to the following criteria. Each of the ten modules in this qualification has assignments. The assignments can include calls for product evidence such as lesson plans, teaching materials, and other related paperwork. Completing these assignments will allow you to fully engage with and apply the teaching and learning cycle, with feedback provided by your tutor after review. Teaching Assessment In order to properly evaluate your teaching skills, you must submit a teaching assessment that will be based on the following guidelines: You must observe for a minimum of 8 hours. Each observation should last at least 30 minutes. This means you can do 16 observations at 30 minutes or 8 observations at 1 hour each. Either way, you must complete 8 hours of observation. A teacher with appropriate credentials must complete this witness testimony. In exceptional cases, we may also arrange a video link with your tutor to complete these observations. For this training, there is no prerequisite in terms of prior experience. To get your completion certificate, however, you must complete 100 hours of classroom teaching experience throughout the course. You will need to find an expert witness with a level 5 diploma in education and training to observe your practical teaching demonstration. If you prefer, we can help you by providing an expert witness for an additional fee of £250 + VAT for 8 hours. You'll have to keep a record of teaching practise hours and observations in the provided teaching log. Additionally, you'll need to provide a teaching record and documentation of continuous personal development As previously stated, one must observe practice for at least eight hours. These observations must correspond to the following essential units: Teaching, learning and assessment in education and training (level 4) Developing teaching, learning and assessment in education and training (level 5) Progression Opportunities Upon successfully attaining the NCFE Level 5 Diploma in Education and Training, you can: Work towards attaining Qualified Teacher Learning and Skills (QTLS) Improve your chances of getting a promotion Obtain employment in a variety of teaching roles Course Curriculum Course Overview Course Overview - Level 5 Diploma in Education and Training Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 2 : Pedagogical Principles Theory and Practice Lesson 2 : Pedagogical Principles Theory and Practice Lesson 3 : Functional Skills and the Minimum Core Lesson 3 : Functional Skills and the Minimum Core Lesson 4 : Planning in Education and Learning Lesson 4 : Planning in Education and Learning Lesson 5 : Selecting, Creating and Using Resources Lesson 5 : Selecting, Creating and Using Resources Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 7 : The Assessment Process Lesson 7 : The Assessment Process Lesson 8 : Managing Learners Lesson 8 : Managing Learners Lesson 9 : Professionalism and Continued Professional Development Lesson 9 : Professionalism and Continued Professional Development Lesson 10 : Developing Designing Curriculum Lesson 10 : Developing Designing Curriculum Lesson 11 : The Professional Practice Quality Management Lesson 11 : The Professional Practice Quality Management Additional Resource Additional Resource - Level 5 Diploma in Education and Training Assignment 1: Developing Teaching, Learning and Assessment in Education and Training Assignment 1 - Developing Teaching, Learning and Assessment in Education and Training Assignment 2: Teaching, Learning and Assessment in Education and Training Assignment 2 - Teaching, Learning and Assessment in Education and Training Assignment 3: Theories, Principles and Models in Education and Training Assignment 3 - Theories, Principles and Models in Education and Training Assignment 4: Wider Professional Practice and Development in Education and Training Assignment 4 - Wider Professional Practice and Development in Education and Training Assignment 5: Develop Learning and Development Programmes Assignment 5 - Develop Learning and Development Programmes Assignment 6: Identify the Learning Needs of Organisations Assignment 6 - Identify the Learning Needs of Organisations Assignment 7: Internally Assure the Quality of Assessment Assignment 7 - Internally Assure the Quality of Assessment Assignment 8: Understanding and Managing Behaviours in a Learning Environment Assignment 8 - Understanding and Managing Behaviours in a Learning Environment Assignment 9: Understanding the Principles and Practices of Internally Assuring the Quality of Assessment Assignment 9 - Understanding the Principles and Practices of Internally Assuring the Quality of Assessments Assignment 10: Working with Individual Learners Assignment 10 - Working with Individual Learners Recognised Accreditation This Level 5 Diploma in Education and Training | DET is independently accredited by NCFE and regulated by Ofqual. It is a nationally recognised qualification that will help you pave your path to higher education and fulfil the entry requirements of any skilled-oriented job. About NCFE The National Council for Educational Awarding (NCFE) is a national educational awarding organisation that creates, develops, and accredits a range of widely accepted qualifications and awards, including those for online courses. The NCFE Functional Skills certificate is the best option for students who want to gain useful, transferable skills that will enable them to function freely, with self-assurance, and effectively in the real world. Certificate of Achievement Upon successful completion of this Level 5 Diploma in Education and Training | DET and passing the internal assessments, and practical teaching assessments, you will be awarded the qualification: NCFE Level 5 Diploma in Education and Training which is valued by all employers in the UK and globally. FAQs What is a level 5 diploma equivalent to? The Level 5 Diploma in Education and Training qualification is equivalent to the Certificate of Education (CertEd). Additionally, it is equivalent to the second year of a bachelor's degree in the UK. What can I do with a Level 5 diploma in education and training? You can advance to further vocational study, apply for Qualified Teacher Status (QTLS), and earn a Bachelor of Arts in Education or a BA in Education (BEd). Besides these progression opportunities, you can also enhance your resume and increase your chances of getting hired. What is a BTEC equivalent to? BTEC Firsts are Level 2 qualifications, which are the same as GCSE coursework. The level of BTEC Nationals is Level 3, which is the same as A-level study. BTEC Higher Nationals are at the same academic level as the first two years of a degree program (Level 4/5 studies). Do I have to conduct my practical evaluation in a real classroom or workplace? For the Level 5 Diploma in Education and Training qualification, you must be seen teaching in an actual classroom; simulation is not allowed, and your observations must be conducted in an actual classroom. Who should complete the course's observations for the practical evaluation? This witness testimony must be provided by an expert with a Level 5 Diploma in Education and Training. For an additional charge of £250 + VAT for 8 hours, if you'd prefer, we can also assist you by providing an expert witness. How is this course assessed? The course is evaluated through the submission of eight observations of your teaching in a classroom environment and writing assignments based on the course's sections. You will also be required to provide an evidence log showing that you have completed at least 100 hours of teaching. Can I submit my assignment again? Your instructor will provide feedback and the option to resubmit assignments if additional work is required. How can I produce evidence to support my lessons? The teaching session must be recorded using a smartphone, tablet, or other camera device and uploaded to your web portal in order to be graded. In addition to that, you must also provide product evidence such as lesson plans, teaching materials, and other related paperwork How much time will it take to complete this course? For the supervised study, 360 hours are allotted. However, the total amount of time we anticipate you to spend on this award, including all the research and writing tasks is 1200 hours. These hours can be distributed in any way you desire as you have the choice to complete the course whenever it's convenient for you over the course of a year. Should I obtain the level 3 award or the level 4 certificate before taking this course? It is not necessary to have finished the level 3 award in education and training or the level 4 certificate in education and training before enrolling in this course. Will this course qualify me for the Qualified Teacher Learning and Skills Status (QTLS)? The Level 5 Diploma in Education and Training will provide you with the opportunity and skills to apply for QTLS, while it does not automatically grant you this status. For how long can I access this course? You have a year to access this course, so you can complete it at your own pace and convenience. Can I teach infants and children with a level 5 diploma in education and training? Since the majority of the training is geared toward adults, you won't be able to work with young children or teach in primary settings. Do I have to finish the 100 hours of teaching before I sign up for this course? There is no prerequisite in terms of prior knowledge for this training. However, you must complete 100 hours of classroom teaching experience throughout the course to receive your completion certificate. Can I use a smartphone or a tablet to study? With no time limit on completion, our online courses are accessible for life. If there is a safe internet connection, every course is fully accessible from a tablet, phone, or laptop. What will I receive once the course is over? You will be able to order the NCFE-recognised Level 5 Diploma in Education and Training, which is governed by Ofqual, after completing the assignments and the teaching assessment. What is the difference between Level 3, Level 4 and Level 5 Education and training? Education and training levels differ in the depth of knowledge and skills acquired. Level 3 is foundational, Level 4 is subject-specific, and Level 5 is for higher expertise. Completing Level 5 can lead to Qualified Teacher Learning and Skills status. To be able to teach Level 2, one must undertake Level 3; for both Level 2 and 3, Level 4 must be completed; and for all three levels, one must take Level 5. What is the difference between QTS and QTLS? QTS is for teaching up to age 16, while QTLS covers beyond that. QTS is necessary for teaching young students, while QTLS is ideal for teaching at a higher education level. QTS requires an intensive course with work practice, while QTLS requires sector competence and 100 hours of teaching experience.