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Enter the dynamic world of sports representation through the Sport Agent Diploma course. Navigate the fundamentals of the sports agent industry, exploring the roles and responsibilities of sports agents. Study the diverse characteristics and socioeconomic aspects of sports agents, dissect agency models and regulations, and understand the nuances of brand building and representation. Develop crucial skills in networking, sponsorship, and agency operations while learning the pathway to becoming a successful sports agent. Learning Outcomes: Gain insights into the foundations and evolution of the sports agent industry. Understand the diverse duties and functions performed by sports agents. Analyze the various characteristics and types of sports agents and their socioeconomic impact. Navigate through sports agency models and regulatory frameworks. Develop strategies for effective brand building and representation. Master networking techniques and grasp the significance of sponsorship in sports representation. Cultivate the essential skills required for successful sports agency operations. Map out the steps and requirements to become a reputable and proficient sports agent. Why buy this Sport Agent Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sport Agent Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sport Agent Diploma course is ideal for Individuals aspiring to pursue a career as a sports agent. Sports enthusiasts interested in the business and management side of sports. Professionals in marketing, business, or law exploring opportunities in sports representation. Athletes and former athletes seeking to transition into sports agency roles. Prerequisites This Sport Agent Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Entry-Level Sports Agent: £25,000 - £40,000 Sports Agent (Mid-Level): £40,000 - £70,000 Senior Sports Agent: £60,000 - £100,000 Sports Agency Owner: £80,000 - £150,000 Sports Agency Director: £100,000 - £200,000. Course Curriculum Module 01: Introduction to Sports Agent Industry Introduction to Sports Agent Industry 00:08:00 Sports Agent 00:12:00 Module 02: Duties and Functions of Sports Agent Duties and Responsibilities of a Sports Agent 00:08:00 Functions of a Sports Agency 00:10:00 Module 03: Characteristics, Types and Socio-Economic Aspects of Sports Agents Characteristics of a Sports Agency 00:28:00 Different Types of Sports Agents and Services 00:25:00 The Social and Economic Weight of Sports Agents 00:45:00 Module 04: Sports Agency Model and Regulations Sports Agency Model 00:20:00 Statutory and Common Law Duties on Sports Agents 00:18:00 Module 05: Representative Bodies and Brand Building Sports Agents' Representative Bodies 00:15:00 Brand Building and Management 00:06:00 Module 06: Networking, Sponsorship and Required Skills Networking and Sponsorship 00:08:00 Skills Required for Sports Agents 00:10:00 Module 07: Becoming a Sports Agent How to Become a Sports Agent 00:15:00 Assignment Assignment - Sport Agent Diploma 00:00:00

Are you ready to embark on an enlightening journey of wisdom with the Management Consultant bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Management Consultant. Delve into eight immersive CPD Accredited courses, each a standalone course: Management Skills for New Managers Essentials of Becoming a Manager and Managing Teams Business Management Business Plan HR Management Course Office Administration Operations Management Corporate & Strategic Communication Skills for Managers Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Management Consultant bundle illuminate your path to wisdom. The Management Consultant bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Management Consultant package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Management Consultant bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Management Consultant community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Management Consultant bundle. Establish robust bases across each course nestled within the Management Consultant bundle. Decipher intricate concepts through the articulate content of the Management Consultant bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Management Consultant bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Management Consultant bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Management Consultant bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Management Consultant bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Management Consultant bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Management Consultant journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Management Consultant bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Management Consultant bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

You have most likely heard them all-tips and techniques on the best way to be a champion competitor. Why sit around idly on honing the hundreds, or even thousands, of them when there is an option that is superior to being only a traditional champion? Ace athletes carve a niche in the hall of fame for all times. They even make their amusement a family unit word; even non-sports mates think about them and their game. This course offers vital insights into the corridors of ace sportsmanship and helps you walk on the paths ace athletes take to reach sports success. This course does not dwell so much on the humdrum of athletic training to win a competition. Rather, it gives pointers on having a permanence of ace sportsmanship: It's good to be a champion once; it's better to be a hero for life. A hero for life is excellent not only in the arena but also in all facets of life. Besides uncovering deep-rooted privileged insights in ace performance, the course puts something more than shading, yet life, into winning. The student is directed to understand that there is something else entirely to be the best competitor than winning a diversion. Who is the course for? Coaches. Parents. Athletes. Athletic Trainers. Sports Dietitian. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Performance Secrets for Athletes course is a useful qualification to possess, and would be beneficial for the following professionals: Fitness center manager. Fitness Instructor. Leisure center assistant. Sports administrator. Sports coach. Sports instructor. Sports development officer. Sports and exercise psychologist. Much more. Performance Secrets for Athletes INTRODUCTION 00:15:00 THE REAL ATHLETE 00:30:00 THE MIND OF AN ACE ATHLETE 01:00:00 THE BODY OF AN ACE ATHLETE 01:00:00 LIFE OF AN ACE ATHLETE 01:00:00 UNSEEN NEEDS OF ATHLETES 01:00:00 SECRET WAYS OF HONING SOME SPORTS SKILLS 00:30:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

How to be a Great Executive Sponsor: In-House Training This three-hour course provides key tips and techniques for becoming an actively engaged, and impactful, Executive Sponsor of projects and programs. It will explain not just what your role is, but the very specific actions you can, and must, take to increase your project's probability of success. This three-hour course provides key tips and techniques for becoming an actively engaged, and impactful, Executive Sponsor of projects and programs. It will explain not just what your role is, but the very specific actions you can, and must, take to increase your project's probability of success. And, it will highlight the key personality and other traits that are found in successful Sponsors. Regardless if you're sponsoring an Agile software development project, a construction megaproject, or any other type of project in between, this course will help get you 'hit the ground running' and being an 'impact player' on day one. Various activities and discussions will acquaint you with this important role and what you need to do to become a great executive sponsor. What you Will Learn At the end of this program, you will be able to: Define project success so everyone is 'singing from the same sheet of music' Immediately apply the ten key attributes of a great sponsor on your project Recognize great sponsorship and determine if you're the right fit for the role Practice Sponsorship over the course of the project life cycle by engaging in very specific actions and activities Be a better investment manager by analyzing the behaviors of successful activist investors Foundation Concepts The quantifiable benefits of being an actively engaged Sponsor Sponsor defined Clarence Kelly Johnson and the SR-71 Blackbird: An example of the power of Sponsorship Defining Project Success Project success: More than meeting the triple constraints Benefits management: The Sponsor's focus The Investment - Life-cycle vs. the Project Life-cycle The three questions Sponsors need to ask to define project success 10 Key Attributes of a Great Sponsor 10 Key Attributes of a Great Sponsor The Makings of a Great Sponsor The most important skills and competencies of an executive sponsor What great Sponsors do and when Four Things a Great Sponsor Can Learn from an Activist Investor The story of Outerwall, Inc. and Glen Welling of Engaged Capital, LLC Sponsors and Activist Investors Sponsorship of the 2nd Avenue Subway in Manhattan: A classic textbook example

"Simple Success" is a 5-day course for feminine entrepreneurs looking to create ease, predictability, and effortlessness in their business. Learn to clarify priorities, implement systems, embrace a mindset of ease, develop a stable strategy, and master daily organisation and time management. Transform your business into a smooth, aligned, and fulfilling venture.

It is an obligation as a sports masseuse to know all the slips and knot of the massaging techniques required to help an athlete perfectly maintain hi/her physique and recover his/her any injury as quickly as possible. As a result, you have to know about all the techniques and therapies that roam around the world of sports massage. To help you garner those skills and knowledge, this Sports Massage Course is here to help you. In the course content, you will be introduced to the sports massage, history and evolution, sports organizations, private practice, focused approach vs global approach, etc. You will also get a unit where you will learn all about the anatomy, the types of muscle injuries, tendon injuries, ligament and cartilage injuries, etc. You will also know the techniques and the importance of knowing the patient's history which will ultimately help you to figure out a perfect treatment for the injured athlete. You will also be introduced to many archaic and new revolutionary treatment methods that will change the future of sports massage. To help you stand out among the candidates of such a competitive market, this course has been deliberately designed to help you for your convenience. So what are you waiting for? Get started with this course now and expose yourself to a plethora of opportunities. Why choose Sports Massage Course? All the study materials are available on your student portal. Unlimited access to the learning portal 24/ 7. Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; The benefit of applying for NUS Extra Discount Card; Excellent and flexible mentor supports our team of experienced tutors/trainers via email. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Who is this Course for? Sports Massage Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sports Massage Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Sports Massage Course - Updated Version Module 1: Introduction To Sports Therapy Introduction To Sports Therapy 00:18:00 Module 2: Professionalism And Ethics Of Sports Therapy Professionalism And Ethics Of Sports Therapy 00:18:00 Module 3:Anatomy & Kinesiology Anatomy & Kinesiology 00:18:00 Module 4: Assessment Of Sports Injuries Assessment Of Sports Injuries 00:29:00 Module 5: Sports Injuries Depend On Sports Profile Sports Injuries Depend On Sports Profile 00:23:00 Module 6: Common Sports Injuries Common Sports Injuries 00:33:00 Module 7: Major Sports injuries Major Sports Injury 00:45:00 Module 8: First Aid Treatment First Aid Treatment 00:31:00 Module 9: Sports Nutrition Sports Nutrition 00:17:00 Module 10: Rehabilitation Exercise Rehabilitation Exercise 00:16:00 Module 11: Sports Massage Treatments Sports Massage Treatments 00:18:00 Module 12: Hydrotherapy & Electrotherapy Hydrotherapy &Amp & Electrotherapy 00:16:00 Sports Massage Course - Old Version Introduction to Sports Massage 01:00:00 Working as Sports Massage 00:30:00 Understanding Anatomy 00:30:00 Phases of Injury 00:30:00 Athlete History 01:00:00 Treatment Modification 01:00:00 Specific Treatments 00:15:00 Further Education 00:15:00 Mock Exam Mock Exam- Sports Massage Course 00:20:00 Final Exam Final Exam- Sports Massage Course 00:20:00 Assignment Assignment - Sports Therapy, First Aid, Nutrition, Massage & More 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Motivational Interviewing course might help you get there! Expand your expertise with high-quality training - study the Motivational Interviewing course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Motivational Interviewing online training course. The Motivational Interviewing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Motivational Interviewing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Motivational Interviewing training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! ****Course Curriculum**** ***Motivational Interviewing*** Module 01: Introduction Module 02: Principles of Motivational Interviewing Module 03: Motivational Interviewing: Skills & Strategies Module 04: Stages of Change Module 05: Theories of MI Module 06: Developing and Maintaining MI Skills Module 07: Motivational Interviewing in Various Health Care Settings Module 08: Perils and Possibilities of Group-Based MI Assessment Process Once you have completed all the modules in the Motivational Interviewing course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Motivational Interviewing course to achieve the CPD QS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Motivational Interviewing course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

End of Life Care: End of Life Care Course Online Unlock the Power of End of Life Care: End of Life Care Course: Enrol Now! Caring for people with life-threatening illnesses or in their final days requires a compassionate and proactive approach. While there are some occupational distinctions between supportive care as a Palliative Care and End of Life Care: End of Life Care professional, both play an important role in preventing, reducing, and relieving suffering in the final days of a person's journey and providing a comforting transition process. End of Life Care: End of Life Care course will teach you the essential skills and knowledge to support an individual at their end of life. Through this End of Life Care: End of Life Care course, you will learn how to plan for care, deal with difficult issues, and apply your knowledge in a practical setting. The End of Life Care: End of Life Care course will also help you improve your communication skills and understand how important it is to communicate effectively with your patients and their families. The knowledge you will gain from this End of Life Care: End of Life Care course will enable you to always put your patients' interests ahead of your own. Why choose this End of Life Care: End of Life Care Course from the School of Health Care? Self-paced End of Life Care: End of Life Care Course, access available from anywhere in the world. High-quality study materials that are easy to understand. End of Life Care: End of Life Care Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the End of Life Care: End of Life Care Course. Main Course: End of Life Care Free Courses Course 01: Care Certificate Course 02: Social Worker Course 03: Palliative Care Course 04: Care Certificate Course 05: Level 7 Life Coaching [ Note: Free PDF certificate as soon as completing the End of Life Care: End of Life Care course] End of Life Care: End of Life Care Course Online This End of Life Care: End of Life Care Course consists of 05 modules. Learning Outcomes After completing this End of Life Care: End of Life Care Course, learner will be able to: Gain a solid understanding of how to work in end-of-life care Know how to provide support to manage pain and discomfort Gain in-depth knowledge about end-of-life care and dementia Understand the role of the care worker at the time of death Have a better understanding of loss and grief in end-of-life care By enrolling in this comprehensive End of Life Care: End of Life Care Course, you can achieve your goals and prepare for your ideal career. The course offers students an in-depth learning experience that they can complete at their own pace in order to advance their professional development Course Curriculum of Level 2 Certificate in Understanding End-of-Life Care Course Module 01: Understand how to work in end-of-life Care Module 02: Understand how to provide support to manage pain and discomfort Module 03: End-of-life care and dementia Module 04: Understanding the role of the care worker at the time of death Module 05: Understand loss and grief in end-of-life Care Assessment Method of End of Life Care: End of Life Care Course After completing End of Life Care: End of Life Care Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of End of Life Care: End of Life Care Course After completing the End of Life Care: End of Life Care Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? End of Life Care: End of Life Care Course Online This End of Life Care: End of Life Care Course is suitable for: Health and social care workers Individuals working in an adult care environment Carers and caretakers Requirements End of Life Care: End of Life Care Course Online To enrol in this End of Life Care: End of Life Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our End of Life Care: End of Life Care Course. Be energetic and self-motivated to complete our End of Life Care: End of Life Care Course. Basic computer Skill is required to complete our End of Life Care: End of Life Care Course. If you want to enrol in our End of Life Care: End of Life Care Course, you must be at least 15 years old. Career path End of Life Care: End of Life Care Course Online After completing this End of Life Care: End of Life Care Course, you may able to pursue a variety of promising career opportunities, such as — Social Care Workers- £28,000 (Approximately) Adult Care Worker £30,000 (Approximately) Healthcare Advisor – £27,500 (Approximately)

Introduction to Agile for Executives: In-House Training This session provides executives with an overview of Agile values and principles, the key benefits of an Agile approach, and its differences with the traditional Waterfall method. During the session, we compare and contrast the major Agile methods, with an emphasis on Scrum, as the most popular in the market. And most importantly, we present some criteria for Agile Transformation, possible certifications to pursue, and what is needed at the senior leadership level to achieve the best business results. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts, and roles and responsibilities Illustrate an Agile approach outside of Software Development Define Scaled Agile Determine how to support an Agile transformation for your organization Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile benefits Agile myths and realities Overview of Agile Methods Overview of Agile methods Scrum method Lean and Kanban methods Criteria and certifications What Executives Need to Know About Agile Agile is not just for IT Agile can be scaled Agile transformation needs your support Summary and Next Steps Review Personal Action Plan