Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: HR professionals, leaders, managers, and wellbeing champions who are responsible for creating and maintaining mental health support systems and promoting work-life balance within their organisations. Course Objectives By the end of this course, participants will be able to: Understand the importance of mental health and wellbeing in the workplace. Learn strategies for creating a workplace culture that supports mental health and resilience. Develop practical tools to prevent burnout and promote work-life balance. Identify systems and resources to help employees maintain mental health and manage stress. Design and implement a workplace wellbeing plan that fosters employee engagement and productivity. Course Outline Module 1: The Importance of Workplace Wellbeing What is workplace wellbeing? Understanding mental health, emotional wellbeing, and work-life balance The link between employee wellbeing and organisational performance Statistics and trends: The rising importance of mental health in the workplace The business case for prioritising mental health: reducing absenteeism, turnover, and improving productivity Legal and ethical considerations in workplace mental health Module 2: Mental Health in the Workplace Recognising the signs of mental health challenges (e.g., anxiety, depression, stress) The impact of workplace culture on employee mental health Stress and burnout: Causes, symptoms, and prevention strategies The role of leadership in promoting mental health and supporting employees Confidentiality and stigma: Overcoming barriers to mental health support Module 3: Creating a Culture of Wellbeing Building a supportive and inclusive workplace culture that prioritises mental health Encouraging open dialogue: How to talk about mental health and reduce stigma The role of leadership in modelling and promoting wellbeing practices Policies and practices to promote work-life balance (e.g., flexible working, remote work options) The importance of employee engagement in fostering a culture of wellbeing Module 4: Systems and Resources for Mental Health Support Developing an Employee Assistance Program (EAP) and other mental health resources Peer support networks and mental health champions within the workplace Mental health first aid training: How to support colleagues in need Creating accessible resources for employees to manage their mental health (e.g., online tools, workshops, apps) Integrating wellbeing initiatives into existing HR systems: policies, performance management, and professional development Module 5: Strategies for Managing Stress and Preventing Burnout Stress management techniques for individuals and teams Time management, task prioritisation, and setting boundaries to reduce stress Mindfulness and relaxation exercises to combat workplace stress Encouraging regular breaks, physical activity, and healthy work habits Building resilience: Developing coping strategies for challenging situations Preventing burnout: Identifying early warning signs and taking proactive measures Module 6: Promoting Work-Life Balance Defining work-life balance in today’s connected world Strategies for setting boundaries between work and personal life Managing expectations: How to avoid overworking and reduce the pressure to be "always on" The importance of taking breaks, vacations, and "disconnecting" from work Flexible working arrangements and how they contribute to balance Supporting parents, carers, and individuals with other life commitments Module 7: Implementing a Workplace Wellbeing Plan Conducting a wellbeing audit: Understanding current practices and identifying gaps Designing a comprehensive wellbeing program: Key components and best practices Measuring the success of wellbeing initiatives: Metrics, feedback, and employee engagement Aligning wellbeing efforts with organisational goals and values Action planning: Creating a roadmap for rolling out workplace wellbeing initiatives Communicating wellbeing resources and encouraging employee participation Module 8: Sustaining Wellbeing in the Workplace Embedding mental health and wellbeing into the organisation’s long-term strategy Continuous improvement: Monitoring and refining wellbeing programs Engaging employees in ongoing wellbeing activities (e.g., wellness challenges, workshops, wellness days) Training leaders and managers to foster ongoing mental health support Celebrating successes and recognising the importance of mental health in organisational culture Delivery Style Interactive, with a blend of group discussions, case studies, and role-playing activities Practical exercises for creating wellbeing strategies and action plans Relaxation techniques and mindfulness exercises incorporated into the sessions Tools and templates for creating mental health initiatives in the workplace Employee engagement surveys and feedback collection techniques to measure program effectiveness Course Materials Provided Workplace Wellbeing Framework and Best Practice Guidelines Wellbeing Plan Template and Action Plan for Implementation Stress Management and Resilience Toolkit Resources for Managers: Creating Mental Health-Supportive Teams Mental Health First Aid Checklist and Employee Assistance Program Resources Resource list: Apps, books, and online resources for mental health in the workplace Optional Add-ons Follow-up sessions for managers and leaders on maintaining a mental health-friendly work environment E-learning modules on specific aspects of wellbeing (e.g., stress management, mental health first aid) One-on-one wellbeing consultations or coaching for employees Employee wellbeing workshops (e.g., mindfulness, physical wellness, nutrition)
The first Club and Community Forum will be held online on September 30th, 7-8pm. We'll discuss: Introduction to the forum and gathering your expectations. Active Lancashire and Sport Welfare Officer roles. Creating positive club and community cultures. Future forum plans and your input. The forum aims to connect people, share experiences, and promote best practices. We look forward to a successful first meeting.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise
Duration 2 Days 12 CPD hours Overview Create heightened self-awareness and personal discovery Establish a space of mutual respect by adapting your communication Work with resistance to gain commitment and buy-in Recognize and enhance trust by leading from any position Distinguish among varying attitudes and behaviors to make your teams work as a stronger unit One of DISC?s most intriguing applications is leveraging behavioral identification and adaptability. This workshop will guide you on the path of heightened self-awareness and personal discovery. You can make this your cornerstone seminar, revealing your unique behavioral style blend and how to apply that knowledge prescriptively to others, based on their style blend; thus boosting communication effectiveness. Studies indicate that 92% of workplace conflict is the result of misunderstanding and communication breakdowns. Your entire organization can apply DISC?s prescriptive lessons of behavioral adaptability to reduce employee conflict and turnover, increase productivity, and optimize team performance. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding The World Of Disc What is DISC? Breaking down the four main styles: Dominant Influencing Steady Conscientious Determining behaviors to read styles: Indirect vs. Direct Open vs. Guarded 2. Building Stronger Self-Awareness Rating your own style Understanding the Platinum Rule Grid Breaking down your profile Natural Style Adapted Style 3. Reading And Adapting To Others? Behaviors Applying the Platinum Rule Identifying characteristics in others Communication strategies with others Adapting your approaches 4. Getting Buy-In From Others Selling yourself to others Getting buy-in from each profile Understanding the cycle of getting buy-in Assessing Solving Confirming agreement Assuring satisfaction 5. Trust-Based Leadership High performance leadership characteristics The key to listening to build trust Motivating strategies with each profile 6. Making Teams Work Understanding how we each make decisions Seeing the power in each style as a role Blending team styles for teamwork Reviewing the team needs to optimize effectiveness
With the ongoing impact post pandemic and the shift to more remote working longer term, managing the mental health and well-being of our lawyers has become more important than ever. We know that as a HR professional / Head of People, you play a crucial role in ensuring the mental health and well-being of your firm. Often juggling this alongside many other responsibilities and demands on your time. A Head of People recently commented on what a lonely role this can be and we want to offer some support. That's why we're excited to invite you to our upcoming webinar on managing mental health and well-being in your firm. Webinar host, lawyer, coach and trainer specialising in lawyer wellbeing for the last 7 years, will offer valuable insights and practical tips on how you can support your lawyers' mental health during increasingly challenging times.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for system and network administrators responsible for installation, setup, configuration, and administration of the BIG-IP LTM system. This course gives network professionals a functional understanding of BIG-IP Local Traffic Manager, introducing students to both commonly used and advanced BIG-IP LTM features and functionality. Incorporating lecture, extensive hands-on labs, and classroom discussion, the course helps students build the well-rounded skill set needed to manage BIG-IP LTM systems as part of a flexible and high performance application delivery network. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Module 2: Reviewing Local Traffic Configuration Reviewing Nodes, Pools, and Virtual Servers Reviewing Address Translation Reviewing Routing Assumptions Reviewing Application Health Monitoring Reviewing Traffic Behavior Modification with Profiles Reviewing the TMOS Shell (TMSH) Reviewing Managing BIG-IP Configuration Data Module 3: Load Balancing Traffic with LTM Exploring Load Balancing Options Using Priority Group Activation and Fallback Host Comparing Member and Node Load Balancing Module 4: Modifying Traffic Behavior with Persistence Reviewing Persistence Introducing SSL Persistence Introducing SIP Persistence Introducing Universal Persistence Introducing Destination Address Affinity Persistence Using Match Across Options for Persistence Module 5: Monitoring Application Health Differentiating Monitor Types Customizing the HTTP Monitor Monitoring an Alias Address and Port Monitoring a Path vs. Monitoring a Device Managing Multiple Monitors Using Application Check Monitors Using Manual Resume and Advanced Monitor Timer Settings Module 6: Processing Traffic with Virtual Servers Understanding the Need for Other Virtual Server Types Forwarding Traffic with a Virtual Server Understanding Virtual Server Order of Precedence Path Load Balancing Module 7: Processing Traffic with SNATs Overview of SNATs Using SNAT Pools SNATs as Listeners SNAT Specificity VIP Bounceback Additional SNAT Options Network Packet Processing Module 8: Modifying Traffic Behavior with Profiles Profiles Overview TCP Express Optimization TCP Profiles Overview HTTP Profile Options OneConnect Offloading HTTP Compression to BIG-IP HTTP Caching Stream Profiles F5 Acceleration Technologies Module 9: Selected Topics VLAN, VLAN Tagging, and Trunking Restricting Network Access SNMP Features Segmenting Network Traffic with Route Domains Module 10: Deploying Application Services with iApps Simplifying Application Deployment with iApps Using iApps Templates Deploying an Application Service Leveraging the iApps Ecosystem on DevCentral Module 11: Customizing Application Delivery with iRules and Local Traffic Policies Getting Started with iRules Configuring and Managing Policy Rules Module 12: Securing Application Delivery with LTM Understanding Today?s Threat Landscape Integrating LTM Into Your Security Strategy Defending Your Environment Against SYN Flood Attacks Defending Your Environment Against Other Volumetric Attacks Addressing Application Vulnerabilities with iRules and Local Traffic Policies Detecting and Mitigating Other Common HTTP Threats Module 13: Final Lab Project About the Final Lab Project
Duration 2 Days 12 CPD hours This course is intended for Todas aquellas personas que tengan relaci¢n con proyectos que requieran de una gesti¢n gil: Clientes, Promotores, Project Managers, Proveedores o Subcontratas, Equipo del Proyecto: Perfiles Tâcnicos, Perfiles de apoyo o Staff. En definitiva a cualquier persona que tenga relaci¢n con un proyecto gil. Overview Existen proyectos peque¤os, otros enormes, con una complejidad tecnol¢gica extrema otros en cambio muy sencillos. ¨Debemos gestionar todo tipo de proyectos con el mismo ?mâtodo??Desde finales del siglo pasado, se viene analizando la gesti¢n de proyectos cl sica conocida como Gesti¢n de Proyectos Predictiva, comprobando que no puede/debe ser aplicada a todo tipo de proyecto. Existen multitud de proyectos donde el nivel de detalle de las caracter¡sticas de los entregables est asociado al concepto IKIWISI (I?ll Know It When I See It -> Lo sabrâ cuando lo vea), otros proyectos que tienen muy bien definido el objetivo, pero dadas unas necesidades cambiantes, la manera de abordarlo puede ser bien diferente, otros proyectos que? En definitiva se ha puesto de manifiesto que la gesti¢n de proyectos predictiva, no es del todo til para estos tipos de proyecto. Durante este curso, analizaremos otra forma de hacer las cosas. Veremos c¢mo abordar estos otros tipos de proyectos que requieren de una gesti¢n diferente: una Gesti¢n µgil. Existen proyectos peque¤os, otros enormes, con una complejidad tecnol¢gica extrema otros en cambio muy sencillos. ¨Debemos gestionar todo tipo de proyectos con el mismo ?mâtodo?? Introducci¢n a Agile y Scrum Primeros conceptos Metodolog¡as µgiles Agile Manifesto y Principios µgiles ¨Quâ hay bajo el paraguas de Agile? Las 3 grandes aproximaciones a Agile: LEAN, XP y Scrum El entorno de trabajo µgil Roles µgiles Trabajando de forma gil Definir la Visi¢n del Producto Planificar la Release y los Sprints El trabajo del d¡a a d¡a La revisi¢n del producto Preparando la entrega Gestionando de forma gil Gesti¢n del Alcance y los Proveedores Gesti¢n de Tiempos y Costes Gesti¢n del Equipo y las Comunicaciones Gesti¢n de Riesgos y la Calidad Garantizando el âxito Construir una base s¢lida Impulsar el cambio
Duration 1 Days 6 CPD hours In this hands on workshop for Agile Scrum Masters, Release Train Engineers and anyone serving as Jira Administrators, Jira experts will lead you through advanced configuration and customization settings in Jira, from installation through to customized screens, workflows, filters and reports. Jira Administration Adding and managing Users Administering and managing Groups Global Jira Settings Jira layout and interface customization User authentication and security Jira Customization Customization of screens and fields Customization of workflows Project and Board Administration Configuring and managing Projects Configuring and managing Boards Creating and managing Filters JQL Jira Integration Integrating Jira with Atlassian Tools Retrospectives and Documentation in Confluence Code management with Bitbucket Integration management with Bamboo Building a Dashboard with gadgets Jira Plug-ins and Marketplace
Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile