329 Coaching & Consulting Business courses

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

Are you a beginner looking forward to starting a business? or an entrepreneur looking forward to expanding the business you are already running? Then you will need to develop a proper business plan. Enroll now and learn how to create stronger and most effective business plan. Description: Regardless of whether you're a business person or an entrepreneur, independently employed or working in a management, knowing how to set up a business strategy is essential. Your strategy for success will decide your capacity to secure financing and attract investors. A strategy for success obviously impacts your identity, what experience you have and what truly matters to your business. It outlines your advertising strategy, gives an analysis of anticipated expenses and incomes and sets up a timetable for accomplishing goals. By undertaking this course you will gain appropriate information and skills important to create a thorough business plan for your business. Who is the course for? Small business owners. Existing entrepreneurs who need a business plan. Managers who are asked to write a business plan. Individuals who want to take their business to next level. Freelancers. Business students. A consultant who is looking for a framework to help clients to develop a plan. Entry Requirement:  This course is available to all learners, of all academic backgrounds.However, although an educational background and experience in business studies is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Certificate in Business Planning is a useful qualification to possess and would be beneficial for the following careers: Program director. Manager. Financial planner. Business analyst. Management consultant. Start your own business. Certificate in Business Planning Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Reference Books Hurdle Business Planning 00:00:00 Guide to Business Planning 00:00:00 Mock Exam Mock Exam- Certificate in Business Planning 00:20:00 Final Exam Final Exam- Certificate in Business Planning 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🚀 Unlock Your Entrepreneurial Potential with 'Entrepreneurship for Business and Marketing - The Holy Triad' Course! 🚀 Are you ready to elevate your business skills to new heights? Welcome to a transformational journey into the world of entrepreneurship, marketing, and business mastery! Introducing our comprehensive online course - 'Entrepreneurship for Business and Marketing - The Holy Triad.' Crafted by industry experts and successful entrepreneurs, this course is your ultimate guide to thriving in the dynamic landscape of modern business.     🔥 What You'll Learn: Entrepreneurial Mindset Mastery: Discover how to think like a successful entrepreneur, identify opportunities, and navigate challenges with resilience. Strategic Marketing Techniques: Uncover powerful marketing strategies tailored for the digital age to reach your target audience effectively. Business Growth Strategies: Learn the secrets to scaling your business, fostering innovation, and ensuring sustainable growth.   💡 Course Highlights: Engaging video lectures by renowned industry experts. Real-world case studies and practical exercises for hands-on learning. Interactive forums for networking and sharing insights with fellow entrepreneurs. Access to valuable resources and tools for immediate implementation.   🏆 Why Choose Our Course? Proven track record: Trusted by thousands of aspiring entrepreneurs worldwide. Actionable insights: Practical strategies you can apply immediately to your business. Lifetime access: Go at your own pace and revisit materials whenever you need. Ongoing support: Get guidance and updates on the latest trends and techniques. 🎯 Who Should Enroll: Aspiring entrepreneurs hungry for success. Business owners seeking growth and innovation. Marketing professionals aiming to enhance their skill set. Course Curriculum Module- 1 00:00 Module- 2 00:00 Module- 3 00:00 Module- 4 00:00 Module- 5 00:00 Module- 6 00:00 Module- 7 00:00 Module- 8 00:00 Module- 9 00:00 Module- 10 00:00

A TRAUMA INFORMED APPROACH TO WORKPLACE BULLYING CASES Using a trauma informed approach to workplace bullying & harassment cases reduces the risks of adding another layer of injury. We look at how workplace trauma develops, and how it is different from other traumas, and what that means in terms of being able to present the facts in an investigation.

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Do you have ideas or thinking of plans to have a business but don't know how where to start? Do you know that some people learn that the true success is not in employment but in doing business? Do you want to know what your next step is now that you have decided to venture into business? This diploma will answer your questions! Description: The learning needed to start your own enterprise can be taken in even without going to a formal school. You can try self-study method, research, and experience or you can enrol in diploma courses like this which will surely give you an edge in business enterprise. What's more, to help you begin, we compressed the absolute most accommodating business tips out there. And to help you get started, we designed this course with the most helpful entrepreneurship tips out there. Furthermore, the objective of this diploma course is gone for the developing business sector of business visionaries looking for attitudes improvement identified with the start-up, administration and showcasing, financing and extreme development of their separate business ideas. This program aimed to create capabilities toward the possible production of the Business Plan and to provide bank-ready documents that may likewise be utilised as a client manual for the understudy's genuine new business wander. Who is the course for? Businessmen and people who want to learn more entrepreneurship. People who have an interest in entrepreneurship and where to start. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Career Path: Diploma in Entrepreneurship is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Consultant Business Development Specialist Business Reporter Business Statistician Economist Sales Specialist And much more! Diploma in Entrepreneurship Introduction 00:30:00 Getting Into The Right Mindset 00:30:00 Finding Your Field of Success 00:30:00 Finding The Right Opportunities 00:15:00 Identifying Business Prospects That Will Sell 00:30:00 Identifying The Risks And Countering Them 00:15:00 Identifying Your Target Customers/Market 00:30:00 Finding Your Resources 00:15:00 Formulating A Business Plan 01:00:00 Coming Up With an Advertising/Marketing Plan 00:15:00 Learning Profit Maximization Techniques 00:30:00 Have The Right Attitude Towards Your Investment 00:15:00 Winning Over The Competition 00:30:00 Taking Advantage of the Internet 01:00:00 Know-­How to Gain in Business 00:15:00 Protecting Your Company's Image 00:15:00 Abiding To The Legal Requirements 00:15:00 Conclusion 00:15:00 Reference Books Innovation and Entrepreneurship 00:00:00 ENTREPRENEURSHIP 00:00:00 Mock Exam Mock Exam- Diploma in Entrepreneurship 00:20:00 Final Exam Final Exam- Diploma in Entrepreneurship 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Success depends on a good plan. You want to initiate a business but you cannot take proper decision. Are you suffering from dilemma? If you are suffering from such kind of problems, you may look at the Business Launching in 90 Days course. The course enables you to take proper decision justifying pros and the cons of your planned business. It teaches you how to minimize risks or become risk-free and take some effective actions for the growth of your business. It also guides you toward proper marketing, fund rinsing, planning, and to improve analytical ability. The course connects you with some vibrant logical and critical skills to justify your growth in your planned business. Enabling proper plans, executing them in relevant ways, and taking actions, you can launch your business within three months. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Business Launching in 90 Days is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Launching in 90 Days is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Business Launching in 90 Days Free Promo FREE 00:01:00 Business Launching in 90 Days Paid Promo 00:01:00 Business Launching in 90 Days Paid-Promo 00:01:00 Business Launching in 90 Days Social Media Promo 00:01:00 Module: 02 Business Launching in 90 Days 1.1 00:03:00 Business Launching in 90 Days 1.2 00:02:00 Business Launching in 90 Days 1.3 00:01:00 Business Launching in 90 Days 1.4 00:01:00 Module: 03 Business Launching in 90 Days 2.1 00:02:00 Business Launching in 90 Days 2.2 00:02:00 Business Launching in 90 Days 2.3 00:01:00 Module: 04 Business Launching in 90 Days 3.1 00:03:00 Business Launching in 90 Days 3.2 00:04:00 Module: 05 Business Launching in 90 Days 4.1 00:02:00 Business Launching in 90 Days 4.1 NEW 00:02:00 Module: 06 Business Launching in 90 Days 5.1 00:01:00 Business Launching in 90 Days 5.1 NEW 00:01:00 Business Launching in 90 Days 5.2 00:03:00 Business Launching in 90 Days 5.3 00:04:00 Module: 07 Business Launching in 90 Days 6.1 00:02:00 Business Launching in 90 Days 6.2 00:01:00 Module: 08 Business Launching in 90 Days 7.1 00:01:00 Business Launching in 90 Days 7.2 00:02:00 Module: 09 Business Launching in 90 Days 8.1 00:03:00 Business Launching in 90 Days 8.2 00:02:00 Module: 10 Business Launching in 90 Days 9.1 00:02:00 Business Launching in 90 Days 9.2 00:02:00 Module: 11 Business Launching in 90 Days 10.1 00:02:00 Business Launching in 90 Days 10.2 00:02:00 Business Launching in 90 Days 10.3 00:04:00 Module: 12 Business Launching in 90 Days 11.2 00:03:00 Business Launching in 90 Days 11.2-2 00:03:00 Module: 13 Business Launching in 90 Days 12.1 00:02:00 Business Launching in 90 Days 12.2 00:02:00 Business Launching in 90 Days 12.3 00:01:00 Module: 14 Business Launching in 90 Days 13.1 00:05:00 Module: 15 Business Launching in 90 Days 14.1 00:03:00 Business Launching in 90 Days 14.2 00:05:00 Module: 16 Business Launching in 90 Days 15.1 00:01:00 Business Launching in 90 Days 15.2 00:03:00 Module: 17 Business Launching in 90 Days 16.1 00:02:00 Business Launching in 90 Days 16.2 00:04:00 Module: 18 Business Launching in 90 Days 17.1 00:04:00 Business Launching in 90 Days 17.2 00:03:00 Module: 19 Business Launching in 90 Days 18.1 00:03:00 Business Launching in 90 Days 18.2 00:02:00 Module: 20 Business Launching in 90 Days 19.1 00:03:00 Business Launching in 90 Days 19.2 00:01:00 Module: 21 Business Launching in 90 Days 20.1 00:01:00 Business Launching in 90 Days 20.1 Junior - no external links 00:01:00 Business Launching in 90 Days 20.2 00:01:00 Business Launching in 90 Days 20.2 - free version - last lecture - upsell 00:01:00 Resources Resources - Business Launching in 90 Days 00:00:00 Course Certification Order your Certificate 00:00:00

Want to become a great leader in business? Do you want to lead your way to ultimate success? Do you want to influence and motivate people around you? Do you want to get the best out of your team? If yes, then enrol in this course and explore ten ways that will help you end up being a great leader. Napoleon once said: 'One bad general does better than two good ones.' you need the time to make sense of this, but it's almost the same as the modern saying that 'too many cooks spoil the broth'. Having one set of directions, even if they are flawed, is better than having two sets of perfect directions that, when performed together without reference to each other, cause plunder. This course will help you master the skills that are required to become a leader who can successfully lead his or her team in this changing world. You will be acquainted with the foundation to grow and further develop your leadership style and expand your career opportunities. You will learn how to communicate clearly, give and receive feedback and manage conflicts. You will understand group dynamics and be able to adjust your leadership to the development stage of your team. By the end of this course, you will have a solid toolbox of skills and knowledge that you can use to succeed in your new management role. Course Highlights How to Become a Business Leader is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed How to Become a Business Leader into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose How to Become a Business Leader Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? How to Become a Business Leader is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our How to Become a Business Leader is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Leadership in Business 01:00:00 Why It's Important to Understand Your Dark Side 01:00:00 Way to Lead and Influence People 01:00:00 Keys for success in working relationships 01:00:00 The Easy Secret to Getting the Most from Your Team 00:30:00 10 Ways to Be a Better Leader 01:00:00 Conclusion 00:30:00 Mock Exam Final Exam