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Forklift Training Gloucestershire Counter Balance Training Crane Training MEWP Training
Novice Forklift Training Counter Balance Training Forklift Training Crane Training MEWP Training
Simply speaking, Life Coaching is about raising awareness of how we can move from A to B. Sometimes we don't know what place B is, and we can use Coaching to gain clarity on what B looks and feels like. Life Coaching is non-directive, which means as a Coach, I help you to unlock your potential rather than tell you what to do. The experience creates a space for accountability and motivation to take positive action. My role as your Holistic Coach is to provide you with a safe space for you to ground, explore & embrace your emotions, claim your personal power to design & live your dream life.
Following the recent success of this workshop, this rerun will provide another opportunity for counselling and psychotherapy practitioners to learn about and get ready for setting up in independent private practice. The workshop will focus on matters of planning, preparation, launch, growth and sustainability of your practice with topics including suitable legal structures, financial and money matters, marketing and promotion, networking, assessment/intake sessions, contracting with clients, ongoing training and CPD, and much more.
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans
Get ready for an exceptional online learning experience with the Know-How For Startup Business bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Know-How For Startup Business is a dynamic package, that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Know-How For Startup Business package has something for everyone. As part of the Know-How For Startup Business package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Know-How For Startup Business bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Business Startup Advanced Pitching for Startups Investment Business Fundamentals For Small Startups Entrepreneurs Technical Analysis Masterclass for Trading & Investing Investment Pitching Diploma Entrepreneurial Mindset Capital Budgeting & Investment Decision Rules Anti Money Laundering (AML) Level 3 Training Fundamentals of Crypto Trading Commercial law Trading and Financing: Candlestick Pattern Stock Trading & Investing Stock Market Chart Patterns for Day Trading Penny Stock Day Trading Pattern for Consistent Profits Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Know-How For Startup Business Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Know-How For Startup Business Bundle. Build a strong knowledge base in your chosen course via the Know-How For Startup Business Bundle. Benefit from the flexibility and convenience of online learning. With the Know-How For Startup Business package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with The Know-How For Startup Business, a rich anthology of 15 diverse courses. Each course in the Know-How For Startup Business bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Know-How For Startup Business bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Know-How For Startup Business bundle offers you the flexibility and convenience to learn at your own pace. Make the Know-How For Startup Business package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Know-How For Startup Business bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Know-How For Startup Business bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Know-How For Startup Business bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered. Stage 2 - Design the Bespoke 2 x day Course nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers. Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence. Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme. Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme Sample Exercise – Red & White There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines Sample Exercise –Back to Back Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.
Overview In today's fast-paced and competitive world, staying ahead requires constant growth and upskilling. Welcome to Entrepreneurship: Business Innovation & Plan, an empowering journey designed to equip you with the essential knowledge and skills in Entrepreneurship to thrive in your professional endeavours. This comprehensive Entrepreneurship: Business Innovation & Plancourse combines theoretical concepts with essential applications, providing you with a well-rounded understanding of the topic. Whether you're a seasoned professional seeking to enhance your expertise or a newcomer eager to embark on a new career path, this courseoffers the tools and insights necessary to unlock your true potential. This Entrepreneurship: Business Innovation & Plan course holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Teaching Assistant course promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Enrol this bundle today and embark on a transformative journey that will set you up for success in the dynamic and evolving world of Entrepreneurship: Business Innovation & Plan. Unleash your potential and take the first step towards a rewarding and fulfilling career! Learning Outcomes By the end of this Entrepreneurship: Business Innovation & Plan course, you will: Gain a deep understanding of the fundamental principles and theories in Entrepreneurship: Business Innovation & Plan. Acquire the ability to analyse and solve complex problems related to the topic critically. Enhance your communication and teamwork skills, which are essential for collaborating effectively in professional settings. Apply the learned concepts in Entrepreneurship drive innovation and make strategic decisions within your field. Curriculum of Entrepreneurship: Business Innovation & Plan: Module 01: Introduction Business Plan for Entrepreneurs Achieve Your Long- and Short-Term Goals Preview Module 02: Business Plan for Entrepreneurs Achieve Your Long- and Short-Term Goals Things to Consider Before Starting a Business Plan The Elements of a Plan Who Are You Writing the Plan For The Purpose of a Business Plan How a Business Plan Can Help with Long-Term Success Reasons You Need a Plan Module 03: How a Business Plan Can Help with Long-Term Success A Plan Is Simply a Must-Have for Some Businesses A Plan Helps You Make Decisions A Plan Can Be a Reality Check A Plan Can Give You New Ideas A Plan Creates an Action Plan Module 04: Reasons You Need a Business Plan Gain a Deep Understanding of Your Market Hold Yourself Accountable Know Your Message Confirm the Math Iron Out Possible Kinks Module 05: The Elements of a Business Plan Mission Statement (Company Overview) Marketplace Opportunity Product/Service Information Sales/Market Plan Financials Module 06: The Purpose of a Business Plan Provide a Road Map Understand What to Focus On Raise finance Manage your Business Effectively Enlightening Executive Talent Module 07: Things to Consider Before Starting a Business Plan Identify Your Skills Audit the Market Demand for Your Idea Check for the Availability of Resources Work on a Financial Plan Be Ready to Face Failure Module 08: Who Are You Writing the Business Plan For You Want to Start a Business You Own an Established Firm and are Seeking Help You Need to Determine Your Objectives You're Trying to Predict the Future You Want to Use it to Raise Money Module 09: Conclusion Review CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals looking to expand their knowledge and skills in Entrepreneurship: Business Innovation & Plan. Recent graduates seeking to enter the job market with a competitive edge. Individuals considering a career change into Entrepreneurship. Entrepreneurs aiming to gain insights into Entrepreneurship: Business Innovation & Plan to boost their business strategies. Anyone interested in broadening their understanding of Entrepreneurship: Business Innovation & Plan for personal or professional growth. Requirements No prior knowledge or experience is required to enrol in this Entrepreneurship: Business Innovation & Plan course. Career path Completing Entrepreneurship: Business Innovation & Plan can give you the initial boost to a world of exciting career opportunities.