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3995 Coach courses in Cardiff delivered On Demand

Customer Management Training

4.7(47)

By Academy for Health and Fitness

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Customer Management Training
Delivered Online On Demand1 hour
£12

Goal Setting and Life Planning Certification

4.8(9)

By Skill Up

Description Conflict Management and Crucial Conversations course is designed for any individual who wants to bring productivity in both professional

Goal Setting and Life Planning Certification
Delivered Online On Demand50 minutes
£25

ISO 17025:2017 Foundation Training Course

3.8(4)

By Traibcert Ltd- Iso 9001 Certification In Middlesex, Uk

Traibcert Online Foundation Courses, Elementary Training and Rudimentary Coaching are uniquely and specifically structured and designed to upgrade individual skills, improve intellectual minds to accumulate excessive knowledge and develop the respective standards essentially required to confidently encounter the competitive challenges that pragmatically exist within the peripheral margins of Multi-national corporates that encapsulate the giant organizations and empires of industry.

ISO 17025:2017 Foundation Training Course
Delivered Online On Demand
£209

ISO 17043:2010 Foundation Training

3.8(4)

By Traibcert Ltd- Iso 9001 Certification In Middlesex, Uk

Traibcert Online Foundation Courses, Elementary Training and Rudimentary Coaching are uniquely and specifically structured and designed to upgrade individual skills, improve intellectual minds to accumulate excessive knowledge and develop the respective standards essentially required to confidently encounter the competitive challenges that pragmatically exist within the peripheral margins of Multi-national corporates that encapsulate the giant organizations and empires of industry.

ISO 17043:2010 Foundation Training
Delivered Online On Demand
£209

Team Leader Training Course

By Compliance Central

Are you looking to enhance your Team Leader skills? If yes, then you have come to the right place. Our comprehensive course on Team Leader will assist you in producing the best possible outcome by mastering the Team Leader skills. The Team Leader course is for those who want to be successful. In the Team Leader course, you will learn the essential knowledge needed to become well versed in Team Leader. Our Team Leader course starts with the basics of Team Leader and gradually progresses towards advanced topics. Therefore, each lesson of this Team Leader course is intuitive and easy to understand. Why would you choose the Team Leader course from Compliance Central: Lifetime access to Team Leader course materials Full tutor support is available from Monday to Friday with the Team Leader course Learn Team Leader skills at your own pace from the comfort of your home Gain a complete understanding of Team Leader course Accessible, informative Team Leader learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Team Leader bundle Study Team Leader in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Team Leader Course Improve your chance of gaining in demand skills and better earning potential by completing the Team Leader Team Leader Curriculum Breakdown of the Team Leader Course Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Team Leader course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Team Leader. It is also great for professionals who are already working in Team Leader and want to get promoted at work. Requirements To enrol in this Team Leader course, all you need is a basic understanding of the English Language and an internet connection. Career path The Team Leader course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Team Leader. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Team Leader Training Course
Delivered Online On Demand6 hours
£12

Working with Ideas: Toolkit

By Course Cloud

Course Overview Learn how to spark new ways of collaborating and thinking by exploring the contents of this Working with Ideas: Toolkit. An organisation or business that never changes or challenges existing processes will never flourish, but you can learn how to spearhead new initiatives and strategies with this intuitive and practical training. By taking part in this definitive Working with Ideas tutorial, you will become skilled in using practical methods to instigate discussions and planning sessions for work-related innovations. Using Lean Six Sigma as a foundation, you will be shown how to bring new ideas into the organisation and promote more open-minded practices. With this capability, you will be able and motivated to inspire and motivate the workforce, allowing you to establish work improvement forums, where today's ideas will be tomorrow's goals. This best selling Working with Ideas: Toolkit has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Working with Ideas: Toolkit is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Working with Ideas: Toolkit is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Working with Ideas: Toolkit is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Working with Ideas: Toolkit, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Working with Ideas: Toolkit will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Working with Ideas: Toolkit to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Working with Ideas: Toolkit
Delivered Online On Demand
£25

Master the Formulas For Entrepreneurial Success

By The Teachers Training

Overview Master the Formulas For Entrepreneurial Success Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Master the Formulas For Entrepreneurial Success Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Master the Formulas For Entrepreneurial Success Introduction - 15 Strategies for Entrepreneurial & Business Success 00:02:00 Strategy #1 - Know Your Numbers 00:12:00 Strategy #2 - Know the Problem You Are Trying to Solve 00:05:00 Strategy #3 - Become a Leader in Your Industry 00:02:00 Strategy #4 - Have a Clear and Distinct Unique Competitive Advantage 00:04:00 Strategy #5 - Execution is Everything 00:07:00 Strategy #6 - Always Be Investing and Building Assets 00:04:00 Strategy #7 - Build Reoccurring Revenue 00:05:00 Strategy #8 - Price Based on Value Delivered 00:05:00 Strategy #9 - Build a Cohesive Messaging Strategy 00:05:00 Strategy #10 - Be a Sales and Marketing Driven Company 00:04:00 Strategy #11 - Leverage Partners to Build Your Business 00:05:00 Strategy #12 - Become a Thought Leader In Your Industry 00:05:00 Strategy #13 Attract and Retain Your Top Talent 00:03:00 Strategy #14 - Build an Incredible Culture 00:05:00 Strategy #15 - Manage your Top 5 Key Initiatives 00:04:00 Bonus Strategy #1 - Create a Compelling Event 00:02:00 Bonus Strategy #2 - Stairstep Your Investment 00:03:00 Bonus Strategy #3 - Make All Strategies Sync Up 00:03:00 Additional Materials Resource - Master the Formulas For Entrepreneurial Success 00:00:00

Master the Formulas For Entrepreneurial Success
Delivered Online On Demand1 hour 25 minutes
£24.99

Motivation - Motivating Yourself & Others - POWERFUL!

By iStudy UK

Being successful in life requires a strong motivation behind everything. You can't keep you on the track without motivation even though you find the right one. So, it's important to motivate yourself and others to get the most of your potential as well as others.  This Motivation - Motivating Yourself & Others - POWERFUL Course is intended to teach you the skills of motivation that you can use right away to improve your life and the lives of others.  What you'll learn You will have greater skills in Motivating yourself and others. You will greatly improve your ability to get things done and tasks will be easier to complete! You will greatly improve your ability have a positive influence on others. You will have a greater understanding of yourself & others You will have an unfair advantage in life and in your career! Who is this Course for? This course a perfect fit for anyone who is looking for learning the skills of motivation and influencing others.  Requirements No formal qualification is required for this course. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.  Motivation - Motivating Yourself & Others - POWERFUL! Goals & What is Motivation? 00:06:00 The SOURCE of All Motivation 00:02:00 'Virtual Reality' & Programming 00:16:00 Other Factors 00:28:00 What Creates Change - Part 1 00:17:00 What Creates Change - Part 2 00:23:00 What Creates Change - Part 3 00:29:00 How Can We Influence Others? 00:12:00

Motivation - Motivating Yourself & Others - POWERFUL!
Delivered Online On Demand2 hours 13 minutes
£25

Estate Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Estate Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Estate Manager - QLS Endorsed Bundle
Delivered Online On Demand
£550

Immunity Boosting Foods Training Program

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction To Boosting Your Immune System Introduction To Immunity Boosting Foods 00:02:00 The Immunity Problem 00:06:00 Nutrition For Your Immune System Nutrition For Your Immune System 00:06:00 Pythochemicals and Immunity 00:04:00 Antioxidants And Your Immune System 00:04:00 Polysaccharides - Improving Your Wellbeing 00:05:00 Diseases Fighting Foods Cancer Fighting Foods 00:04:00 Omega-3 Helps Fight Diseases 00:03:00 Pre & Pro-Biotics - Crucial To Your Health Prebiotics And Your Immunity 00:13:00 Probiotics And Your Gut 00:06:00 Top 10 Immunity Boosting Foods Top 10 Immunity Boosting Foods 00:06:00 Final Thoughts & Tips Final Tips & Ideas 00:04:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Immunity Boosting Foods Training Program
Delivered Online On Demand
£19