Duration
3 Days
18 CPD hours
This course is intended for
Experienced IT Asset Managers
Overview
By attending this course the attendee will be able to
Understand and utilize the dependencies, relationships and benefits of the KPAs found within an effective IT Asset Management Program
specify and define the duties and responsibilities necessary to be an effective IT Asset Manager
be able to obtain and display an understanding of the resources and commitment necessary to implement a fully functional IT Asset Management Program.
Attendees will learn about the entire ITAM Program and take with them the foundation plan for starting or improving their organization?s ITAM Program. The intense three-day course with certification is packed full of information and real-world experiences designed to make your ITAM Program more effective and efficient, and the CITAM Certification will lend notable credibility to both you and your ITAM Program.This course addresses each of the Key Process Areas (KPAs) identified within the IBPL that, when combined, empowers an organization and maximizes the value of their IT assets. The course will also review the core processes that encompass the ITAM Program and the projects that will help an organization build a productive and profitable business unit.The course includes exam for CITAM certification.
Course Outline
IAITAM and the Mission
ITAM Code of Ethics
Defining Primary Roles in an ITAM Program
IAITAM?s 12 KPAs
Relationships, Dependencies, and Benefits
KPA Interdependencies
Roles and Responsibilities
Creating Dynamic Job Descriptions for ITAM Programs
The Role of a Program Manager
Project Management Relationship Triangle
Sample Projects by KPA
Prioritization and the ITAM Program
Lifecycle Management
Process Building Best Practices
Gaining Executive Buy-in
Business Case Template
Maturity Assessment
ITAM as a Core Business Function
Additional course details:
Nexus Humans Certified IT Asset Manager (CITAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the Certified IT Asset Manager (CITAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.