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8489 CLO courses

CompTIA Network+ N10-007

4.3(43)

By John Academy

Description: If you are seeking a career as a network technician or want to pass the CompTIA Network+ N10-007 exam, then welcome to CompTIA Network+ N10-007. Through the course, you will earn about the five domains for the Network+ N10-007, such as networking concepts, infrastructure, network operations, network security and network troubleshooting and tools in an approachable manner. By the time you complete this course, your skills will develop, and you can confidently work on enterprise production networks as a network technician. In addition to that, you will be able to describe computer networks, their functions and components. This course can be extremely beneficial if you are interested in a networking career and enhance your skills concerning networking field. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA Network+ Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Networking Fundamentals FREE 00:45:00 Network Models and Topologies 00:23:00 Network Components and Services 00:04:00 Becoming a Network Professional 00:14:00 Module 02 Introducing Networking Standards 00:08:00 Open Interconnection Systems Reference Model 00:12:00 IEEE Network Standards 00:19:00 Module 03 Fundamentals of Network Transmission 00:19:00 Copper Media 00:16:00 Optical Media 00:08:00 Specialty Cables and Connectors 00:03:00 LAN Infrastructure Wiring 00:06:00 Wireless Networking 00:50:00 Module 04 Understanding TCP IP 00:39:00 Working with IPv4 Addresses 01:27:00 Working With IPv6 Addresses 00:26:00 Assigning Addresses with DHCP 00:14:00 Resolving Names Using DNS 00:19:00 Module 05 Introduction to Network Devices 00:08:00 Physical Layer Devices 00:10:00 Data Link Layer Devices 00:38:00 Network Layer Devices 00:42:00 Additional Network Devices 00:06:00 Module 06 WAN Fundamentals 00:07:00 Wired WAN Connections 00:20:00 Wireless WAN Connections 00:08:00 Fiber WAN Connections 00:13:00 Module 07 Introduction to Remote Networking 00:22:00 Authenticating Remote Connections 00:16:00 Understanding Virtual Private Networks 00:26:00 Module 08 Network Security Fundamentals 00:34:00 Planning for Network Security 00:44:00 Identifying Threats and Vulnerabilities 00:39:00 Protecting the Network 00:50:00 Module 09 Maintaining Business Continuity 00:24:00 Virtualization and Cloud Computing 01:00:00 Unified Communications 00:07:00 Module 10 Network Safety Fundamentals 00:10:00 Network Operations 00:04:00 Maintaining and Monitoring Networks 00:27:00 Troubleshooting Methodology 00:17:00 Troubleshooting Tools 00:19:00 Troubleshooting Network Issues 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

CompTIA Network+ N10-007
Delivered Online On Demand16 hours 19 minutes
£23

Agile Project Management Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course covers the basics of agile project management, its principles, benefits and the role of leaders in agile project management. In this course, you will learn agile methodologies and master various essential skills to lead and deliver projects with adaptability and efficiency. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of both agile and conventional project management Recognise the principles and benefits of agile project management Understand the role of leaders in agile project management Know how to maintain diversity in an agile team Recognise the stages of both agile and conventional project management Know how to initiate a project and manage an agile team Learn the fundamental of establishing an effective communication Know how to develop and lead a high-performance team Gain skills and knowledge to develop yourself as a self-confident professional Know how to perform risk analysis and use strategies to manage risks Learn how to set goals and manage individuals Why Agile Project Management Training Course right for you? This agile project management training course is ideal for Project Managers who want to gain skills and knowledge about agile project management, as well as for those who want to create an effective agile project management strategy for their company. This course will help you develop a comprehensive understanding of both Agile and conventional project management ideas and techniques, as well as how to combine them in the proper ratios to handle any project. You will understand how to maintain diversity in an agile team, the stages of agile project management and how to ensure effective communication among all members. This course explains the definition stage, the planning stage, the delivery stage, and the closure stage of the conventional project management system. Finally, you will learn how to manage individuals and manage your team as a project manager. Upon successful completion of this course, you gain skills ad knowledge about both agile project management and conventional project management system to build a successful career in the project management sector. Agile Project Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What is Agile Project Management What is Agile Project Management What is Agile Manifesto What is Agile Manifesto Four Foundational Agile Values Four Foundational Agile Values Twelve Supporting Agile Principles Twelve Supporting Agile Principles Role of Leaders in Agile PM Role of Leaders in Agile PM Managing Diversity in an Agile Team Managing Diversity in an Agile Team Importance of Leadership in Agile Importance of Leadership in Agile SCRUM Methodology SCRUM Methodology Extreme Programming Methodology Extreme Programming Methodology Stages of Agile Project Management Stages of Agile Project Management Importance of Accountability Importance of Accountability Agile Team - Values & Ethics Agile Team - Values & Ethics Agile Team Management Agile Team Management Pitfalls to Effective Communication Pitfalls to Effective Communication Tips for Effective Communication Tips for Effective Communication Launchpresentation Project Management Fundamentals: Know the Principles and Get it Right What is a Project The Four Stage Project Lifecycle Project Stages and Boundaries One Reason why Projects go Wrong Terminology used in the Project Stages More on Project Gateways / Stage Gates Project Definition Stage: The Vital Foundation to Your Success Define your Project: Goals and Objectives Understanding Project Scope Dealing with Scope Creep Project Definition: Summary Project Planning Stage: Failing to Plan = Planning to Fail The Book of the Plan The Stakeholder Engagement Process Stakeholder Analysis Milestones are your Best Friends The Work Breakdown Structure The Gantt Chart Tools for Creating a Gantt Chart The Linear Responsibility Chart (LRC) aka The RACI Chart The Risk Management Process Risk Analysis The Six Strategies for Managing Risks The Risk Register (or Risk Log) Project Delivery Stage: Don't you Love it When a Plan Comes Together The Four Essentials of Leading your Team Project Delivery - The Three Key Cycles Project Closure Stage: Deep Sigh - You're Nearly Done Closing Words Personal Effectiveness - How to Be an Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating Friday: Conflict Team Management - How to Create and Keep A High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How to Adapt to Whatever The Job Throws At Yo Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Who should take this course? This agile project management training course is primarily aimed at: Project managers Team leaders Project team members Aspiring project managers Anyone looking to enhance their project management skills Anyone who wants to learn about agile project management New project managers who want to gain agile project management skills However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about agile project management in order to handle their own projects. Entry Requirements There are no academic entry requirements for this agile project management training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This agile project management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Agile Project Management Training Course
Delivered Online On Demand
£25

NodeJS, MongoDB, and Express - Beginner to Intermediate JavaScript

By Packt

NodeJS allows you to build complex and powerful applications quickly and easily, writing JavaScript code. It also allows you to use JavaScript for web applications with flexibility for a wide range of different purposes. Learn about MongoDB as a database and how to build it as well as Express as a framework to build web apps on top of Node.js.

NodeJS, MongoDB, and Express - Beginner to Intermediate JavaScript
Delivered Online On Demand13 hours 42 minutes
£18.99

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22

Level 2 British Sign Language

By iStudy UK

More than 150,000 people in the UK use sign language. It is a great trait given that it allows people to talk to others, who might be deaf, but it could also be utilised as a job skill these days; for example - Starbucks currently have a program where their barista's know sign language in order to help their hearing-impaired customers. If you are interested in learning the first communication methods of the Stone Age, then this Level 2 British Sign Language course is for you. Family is one of the most important things for the hearing impaired as they take care of them and are constantly by their sides. This is why the course also starts out by helping you sign different family vocabularies. Next, you learn to describe people, ethnic groups, religion, clothes, colours, feelings, and animals. The course will also help you learn how to sign activities at school, job and work-based signs, home activities, leisure, preferences, food, travelling and so much more. The entire course is video-based and has voiceover, no voiceover and subtitle options. If you are dedicated and want to learn a new skill while helping others, get this course now. Family Vocabulary Family Vocabulary No Voice over FREE 00:03:00 Family FREE 00:01:00 Describing People and Animals Describing People No Voice Over 00:01:00 Describing People 00:01:00 Ethnic Groups No Voice Over 00:01:00 Ethnic Groups 00:01:00 Religion No Voice Over 00:01:00 Religion 00:01:00 Clothes No Voice Over 00:02:00 Clothes 00:02:00 Colour No Voice Over 00:01:00 Colours 00:01:00 Feelings No Voice Over 00:01:00 Feelings 00:01:00 Feelings 2 No Voice Over 00:01:00 Feelings 2 00:01:00 Animals No Voice Over 00:01:00 Animals 00:01:00 Activities at School Activities At School No Voice Over 00:01:00 Activities At School 00:01:00 People Who Work In Schools No Voice Over 00:01:00 People Who Work In Schools 00:01:00 School Vocabulary No Voice Over 00:02:00 School Vocabulary 00:02:00 Subjects No Voice Over 00:01:00 Subjects 00:01:00 School Vocabulary 2 No Voice Over 00:01:00 School Vocabulary 2 00:01:00 Jobs and activities at work Jobs No Voice Over 00:02:00 Jobs 00:02:00 Applying For Work No Voice Over 00:01:00 Applying For Work 00:01:00 Office No Voice Over 00:01:00 Office 00:01:00 Firm No Voice Over 00:01:00 Firm 00:01:00 Meetings No Voice Over 00:01:00 Meetings 00:01:00 Time Time Vocabulary No Voice Over 00:02:00 Time Vocabulary 00:02:00 Activities in the home Activities In The Home No Voice Over 00:01:00 Activities In The Home 00:01:00 Go Out To Work no Voice Over 00:01:00 Go Out To Work 00:01:00 Do The Washing No Voice Over 00:01:00 Do The Washing 00:01:00 Flats No Voice over 00:01:00 Flat 00:01:00 Leisure activities Leisure Activities No Voice Over 00:01:00 Leisure Activities 00:01:00 Hobbies No Voice Over 00:01:00 Hobbies 00:01:00 Going Out No Voice Over 00:01:00 Going Out 00:01:00 Plan Tickets No Voice Over 00:01:00 Plan 00:01:00 DIY No Voice Over 00:01:00 DIY 00:01:00 Opinions Likes and Dislikes Attitudes And Opinions No Voice Over 00:02:00 Attitudes And Opinions 00:02:00 Opinions No Voice Over 00:01:00 Opinions 00:01:00 Illnesses and Health Illnesses No Voice Over 00:01:00 Illnesses 00:01:00 Treatment No Voice Over 00:01:00 Treatment 00:01:00 Eating and Drinking Eating And Drinking Vocabulary No Voice Over 00:01:00 Eating And Drinking 00:01:00 Drinks No Voice Over 00:01:00 Drinks 00:01:00 Cereal No Voice Over 00:01:00 Cereal 00:01:00 Fruit No Voice Over 00:01:00 Fruit 00:01:00 5Veg No Voice Over 00:01:00 Vegetables 00:01:00 Main Meal No Voice Over 00:01:00 Main Meal 00:01:00 Sweets No Voice Over 00:01:00 Sweets 00:01:00 Hot Food And Drink No Voice Over 00:01:00 Hot Food-Drinks 00:01:00 Payment No Voice Over 00:01:00 Payment 00:01:00 Shopping and Spending Shopping And Spending No Voice Over 00:02:00 Shopping And Spending 00:02:00 Expensive No Voice Over 00:04:00 Expensive 00:01:00 Shops No Voice Over 00:01:00 Shops 00:02:00 Travel and Holidays Travel And Holidays No Voice Over 00:01:00 Travel And Holidays 00:01:00 Travelling No Voice Over 00:01:00 Travelling 00:01:00 Vehicles No Voice Over 00:02:00 Vehicles 00:02:00 Directions No Voice Over 00:01:00 Directions 00:01:00 Going Abroad No Voice Over 00:01:00 Going Abroad 00:01:00 Breakdown No Voice Over 00:01:00 Breakdown 00:01:00 Places No Voice Over 00:03:00 Places 00:02:00 Holidays No Voice Over 00:01:00 Holidays 00:01:00 Hotel No Voice Over 00:01:00 Hotel 00:01:00 Beach No Voice Over 00:01:00 Beach 00:01:00 Complaints No Voice Over 00:01:00 Complaints And Compliments 00:01:00 Excellent No Voice Over 00:01:00 Excellent 00:01:00 Level 2 dialogues without voice and subtitles The Broken Leg 00:02:00 Surprise Holiday 00:02:00 It's Snowing 00:01:00 Shopping 00:02:00 Taking The Dog For A Walk 00:01:00 First Day At New a Job 00:02:00 On The Beach 00:02:00 First Day At School 00:04:00 In The Park 00:01:00 On a Plane 00:01:00 At The Doctors 00:01:00 Pets 00:01:00 Family 00:03:00 My New Kitchen 00:02:00 Designing a New Garden 00:02:00 Level 2 Dialogues with voice over and subtitles The Broken Leg 00:02:00 Surprise Holiday 00:02:00 Snowing 00:01:00 Shopping 00:02:00 Taking My Dog For a Walk 00:01:00 First Day At a New Job 00:02:00 On The Beach 00:02:00 First Day At School 00:01:00 In The Park 00:01:00 On a Plane 00:01:00 At the Doctors 00:03:00 Pets 00:02:00 Family 00:02:00 My New Kitchen 00:02:00 Designing a New Garden 00:02:00 5 stories with no voice over and no subtitles First Day At School 00:04:00 Taking The Dog For a Walk 00:04:00 At The Doctors 00:03:00 First Pet 00:04:00 Designing a New Garden 00:03:00 5 stories with voice over and subtitles First Day At School 00:04:00 Taking The Dog For a Walk 00:04:00 At the Doctors 00:03:00 First Pet 00:03:00 Designing a New Garden 00:03:00 level 2 BSL dialogues and stories level 2 BSL dialogues and story package 00:07:00 Course Certification

Level 2 British Sign Language
Delivered Online On Demand3 hours 52 minutes
£25

Customer Service and Relation Management Diploma

4.3(43)

By John Academy

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Relation Management Diploma
Delivered Online On Demand48 hours
£22

Fashion and Jewellery Design Diploma

4.3(43)

By John Academy

Jewellery has been an integral part of fashion since ages. Jewellery design has been considered as a timeless piece of art. This course in jewellery design gives a base to the students in varied designs, techniques, and tools necessary to graduate as a professional jewellery designer. The course commences with basics in drawing such as basic views of jewellery and theory that covers jewellery manufacturing, gemology and diamond assorting. The students get to design and create their own fashion jewelry as part of the curriculum. To induce modern design tools, the students are trained to ensure the students are well versed with the latest technological dimension of jewelry design. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Deciding What Types Of Products To Create 01:30:00 Selling Your Products 01:00:00 Pricing Your Products For Maximum Profits 02:00:00 Module 02 Express Your Creativity with Clothing You Design Yourself! 01:00:00 Planning Your Design 01:00:00 Elements of Design 01:00:00 Your Basic Block or Fitting 00:30:00 Simple Variations on the Basic Block 01:00:00 Module 03 Maintaining Balance and Proportion 01:00:00 Design with Fabric and Color 01:00:00 Where to Find Inspiration for Your Designs 01:00:00 Explore the World and Find Inspiration in Ethnic Fashions 01:00:00 Look to the Past for Historic Inspiration 01:00:00 Putting the Pieces Together 01:00:00 Module 04 How To Make: Pinky Thread Bear Pattern 03:00:00 Merry Marionettes 01:00:00 Safety Pin Holder 00:15:00 Three Curtain Pulls 00:30:00 Heart Sachet 00:30:00 Module 05 Whisk Broom Holder 00:15:00 Towel Ring Holder 00:15:00 Sewing Kit 00:30:00 Square Sachet 00:30:00 Small Pin Cushion 00:30:00 Large Pin Cushion 01:00:00 Module 06 HISTORY OF FASHION DESIGNING 00:30:00 THEORY OF COLOUR 00:30:00 GARMENT DETAILS 00:30:00 BODY TYPE 00:30:00 SEWING MACHINE & PRACTICE 00:30:00 COMMON MACHINE PROBLEMS 00:30:00 PATTERN TERMINOLOGY 01:00:00 SEWING AIDS 00:30:00 NEEDLE AND THREAD 00:30:00 Module 07 ESSENTIAL TERMINOLOGY OF FASHION INDUSTRY 00:30:00 BASIC HAND STITCHES 00:30:00 SEAMS 00:30:00 FIBRES AND FABRICS 01:00:00 DIFFERENT TYPES OF FABRICS 00:30:00 TRIMS 00:30:00 FABRIC CARE 00:30:00 SPOTS AND STAIN REMOVAL 00:30:00 GARMENT FITTING 00:30:00 SKETCHING 00:30:00 Module 08 HOW TO TAKE MEASUREMENTS 00:30:00 WOMEN'S SIZE CHART 00:30:00 MEN'S SIZE CHART 00:30:00 SIZE CHART FOR KIDS (IN INCHES) 00:30:00 SEAM ALLOWANCES 00:30:00 MEASURE FROM A GARMENT 00:30:00 FABRIC REQUIREMENT 00:30:00 MULTI POCKET APRON 00:30:00 BATUA 00:30:00 CUSHION COVER 00:30:00 Module 09 DECORATIVE HAND TOWEL 00:30:00 DECORATIVE PLACEMAT 00:30:00 JEWELLERY BOX 00:30:00 BED SHEET 00:30:00 MULTI PANELLED CURTAIN 00:30:00 WALL HANGING 00:30:00 TABLE CLOTH 00:30:00 TABLE MATS, COASTERS & NAPKINS 00:30:00 ACCESSORIES 00:30:00 BASIC BODICE BLOCK 00:30:00 Module 10 PANELLED TOP WITH CUFF SLEEVES 00:30:00 FRONT OPEN TOP WITH TIE AT NECKLINE 00:30:00 HALF SLEEVE TOP WITH SHOULDER FLAP 00:30:00 ROLL UP HALF SLEEVE SHIRT 00:30:00 BASIC SKIRT BLOCK 00:30:00 SEMI CIRCULAR KNEE LENGTH SKIRT 00:30:00 BASIC TROUSER BLOCK FOR WOMEN 00:30:00 FLAT FRONT TROUSER 00:30:00 CAPRIS 00:30:00 SHAMIEZ 00:30:00 Module 11 SIMPLE KURTA WITH NECK AND SLEEVE OPTIONS 00:30:00 PRINCESS SHIRT (LADIES) 00:30:00 PATCHWORK KURTA 00:30:00 ANGRAKHA 00:30:00 SQUAT 00:30:00 WOMEN'S CHURIDAR 00:30:00 PLAIN PAJAMA - LADIES 00:30:00 SALWAR WITH BELT 00:30:00 DOGRIS 00:30:00 ODHNI / SHAWL 00:30:00 SIX PANELLED PETTICOAT 00:30:00 Module 12 PLAIN BLOUSE 00:30:00 BLOUSE WITH LINING 00:30:00 NIGHT SUIT 00:30:00 KAAFTAAN 00:30:00 NIGHTIE 00:30:00 NIGHTIE AND GOWN SET (2 piece) 00:30:00 FULL LENGTH WRAP AROUND SKIRT 00:30:00 BASIC SHIRT BLOCK FOR MEN 00:30:00 SHIRT (HALF SLEEVE) 00:30:00 FORMAL MEN'S SHIRT (FULL SLEEVE) 00:30:00 ALIGARHI PAJAMA (VARIATION) 00:30:00 Module 13 BASIC TROUSER BLOCK FOR MEN 00:30:00 FLAT FRONT TROUSER 00:30:00 MEN'S CHURIDAR 00:30:00 CARGO PANTS 00:30:00 ACHKAN 00:30:00 KALIDAR KURTA 00:30:00 NEHRU KURTA 00:30:00 BENGALI KURTA 00:30:00 WAISTCOAT 00:30:00 DENIM JACKET 00:30:00 Module 14 BIB 00:30:00 FEEDER 00:30:00 BABY PANTIES 00:30:00 TODDLER'S FROCK (JHABLA 1) 00:30:00 BABA SUIT 00:30:00 SLIP 01:00:00 BLOOMER (For 6 Month Old) 00:30:00 UNDERWEAR WITH GUSSET 00:30:00 JANGHIA 00:30:00 TOP 00:30:00 Module 15 SHIRT 00:30:00 SUN SUIT 00:30:00 PLEATED SKIRT 00:30:00 SPORTS SKIRT FOR GIRLS (DIVIDED SKIRT) 00:30:00 SIMPLE FROCK 00:30:00 A-LINE FROCK 00:30:00 UMBRELLA FROCK 00:30:00 DUNGAREES 00:30:00 JUMP SUIT 00:30:00 DECORATIVE BABY BAG 00:30:00 Module 16 Jewellery Making and Beading 00:30:00 History of Beads 01:00:00 Different Kinds of Beads and Its Definitions 00:30:00 Different Kinds of Gemstones and Its Definitions 01:00:00 Decorating Jewellery and Beads 01:00:00 Making Magic with Beads, Crystals, Pearls and Stones 02:00:00 Setting Up Your Workshop 00:30:00 Discovering Simple Jewelry Making Techniques 00:30:00 Uncovering the Simple Secrets of Stringing and Knotting 00:30:00 Different Stringing and Knotting Jewelry Projects 00:30:00 Different Wire Wrapping Jewelry Projects 03:00:00 Common Jewelry Mistakes to Avoid 00:30:00 Jewelry for Every Occasion 00:30:00 Creating Fun, Funky Jewelry for Everyday Wear 00:30:00 Everyday Jewelry Projects 01:00:00 Crafting your Own Evening, Bridal and Holiday Jewelry 01:00:00 Evening Jewelry Projects 01:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Fashion and Jewellery Design Diploma
Delivered Online On Demand3 days
£22

Level 3 Diploma in Corel WordPerfect 12

4.3(43)

By John Academy

Corel WordPerfect is a word processing application with a long history on multiple personal computer platforms. Level 3 Diploma in Corel WordPerfect 12 is designed to help you in using WordPerfect 12 to become much more productive and efficient. The course is divided into three sections. In the first section of the course, you will get basic knowledge on foundation training along with Workspace manager, customizing spelling and grammar. Following that, you will move to an intermediate level where you will learn about creating and modifying charts, sorting data, basics of mail merge, creating XML document and so much more. After completing the intermediate level you will look forward to advanced modules. This module covers Macros, uses of the OfficeReady browser, WordPerfect, and Windows. By the end of this course, you will be able to customize toolbars, property bars, keyboards, menu bar, display settings etc. This course is a complete course for you. So save your time and money by enrolling in this course today. Learning Outcomes: Opening and closing the program; understanding the interface; using menus, quickmenus, toolbars and dialog boxes How to use the programs toolbar and property bar, showing or hiding toolbars, customizing and managing it Typing text basics, selecting text with mouse, keyboard and menu, general tips and tricks Working with text via cutting, copying, pasting, using drag and drop, understanding insert and typeover mode, and using undo and redo How to save files for the first and second times, opening and closing files and/or document Utilizing the help menu, help topics, Corel tutor, specialized help, contextual help amd 'What's This' option Navigation through your cursor, scroll bars, keyboard, and the toolbar Using the object browser, go to dialog box, find the dialog box, and find and replace words Managing fonts through font face, size, bold, underline, italics, colour, quickfonts button, highlighting, and text's case through the property bar More font options through the dialog box, and advanced font tasks like embedding fonts and more Managing text position using the alignment, justification, line and paragraph spacing, ruler, tabs, margins and more options Spelling and grammar checking, using prompt-as-you-go, Grammatik, thesaurus, and the dictionary Opening, using, creating a template and organising projects Using PerfectExpert, and creaing envelopes and labels from the menu option Inserting data, time, symbols, using QuickWords, QuickCorrect, and smart quotes Ways to insert, suppress, remove page numbers, force pages and further insert line numbers Inserting clipart and pictures, reshaping and resizing graphics, positioning through the QuickMenu, ordering and flipping pictures, and adding borders How to use page view, draft view, two page view and zoom Using the print preview option to make adjustments and printing through various settings and options Switching between various documents, arranging document windows, moving text between documents, saving text in a separate file, and inserting documents Emailing and faxing your documents, and publishing them as PDF Affects of HTML on your document, previewing file in your browser, and publishing to HTML Making WordPerfect look like MS Office, opening office documents, saving office files, and using outlook contacts in WordPerfect Utilizing the WordPerfect file dialog box and toolbar options Saving your files using file extensions, viewing file properties, backing up your documents, and saving different versions Using page setup through margins, layout options, page size and orientation Explore the various printing options in order to get printouts Creating, expanding and saving Master documents; also creating, editing and removing subdocuments Understanding reveal codes window and un-revealing codes Examining code - like modifying, deleting, hard vs. soft; working with specific codes - character, sentence and paragraphs, etc.; and finding and replacing codes Applying built-in style using the property bar, updating existing styles, and creating your own style using QuickStyles and dialog boxes Creating and using document styles; and managing styles through the adding, saving and settings options Inserting and creating different list styles, and managing these list styles Utilizing QuickFormat and other formatting tools like the Make-It-Fit command and more Creating headers and footers, using the property bar, placing, suppressing, and deleting headers and footers Formatting text into columns, commenting on documents and reviewing them as well How to create watermark or text boxes Moving, resizing, adding borders and fill, adding captions, and wrapping text in text boxes Understand the basics of custom graphics and how to edit them to meet your needs Creating hyperlink and speed link within your documents Working with bookmarks and quickmarks Create table of contents, setting it up, generating and re-generating it, and using the document map Discover how to use WordPerfect, Microsoft Word, WordPerfect Classic, and Legal mode Customize toolbars, property bars, menus, keyboards, display settings and application bar options Modify WordPerfect environment, file settings, setting summary and conversion options Keep your spelling and grammar on check, change language preferences, add words to dictionary, and customize word list Understand the table structure and use tables property bar, QuickCreate, table menu and perfect expert to manage tables Insert, delete, resize, join and split cells or columns and rows Format tables through cells rotation option, setting vertical alignment, adding borders and fill, using speedformat, and creating or deleting speedformat styles Carry out advanced table tasks by using QuickSum, creating formulas, changing numeric formula of a cell, converting table to tabbed text and vice versa Understand the structure of charts, insert charts, how interface differs when working with them, move, resize, and delete them Changing chart type, chart colours and fonts, legend box, and your perspective Sort out data using sort dialog, setting sort options, creating custom sort, and outputting sort results to a disk Importing and linking spreadsheets or databases, and inserting objects and other file types Merging mail, creating data file, entering your data, using meal merge toolbar in data file Finding records; navigating between records and fields; modifying field names; adding, deleting and editing records Create form documents, add merge fields and merge codes, performing the merge, and creating envelopes during the merge Get an overview of the XML interface, creating new documents, publishing to XML, and converting existing documents to XML Using macro toolbars and visual basic editor along with recording, playing, editing and deleting macros Downloading the OfficeReady browser, using it and templates from the browser How to searchfor files in WordPerfect, starting the WordPerfect when Windows starts, and the differences between Windows Clipboard vs. Corel Clipbook Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Corel WordPerfect 12 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Corel WordPerfect 12 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 OPENING COREL WORDPERFECT 12 00:30:00 MORE ABOUT TOOLBARS 00:30:00 CREATING AND SELECTING TEXT 00:30:00 WORKING WITH TEXT 00:30:00 WORKING WITH YOUR DOCUMENT 00:30:00 FINDING HELP 00:30:00 BASIC NAVIGATION 00:15:00 USING WORDPERFECT'S TOOLS TO NAVIGATE THROUGH YOUR DOCUMENT 00:30:00 USING FONTS ON THE PROPERTY BAR 00:30:00 USING THE FONTS DIALOG BOX 00:30:00 ADVANCED FONT TASKS 01:00:00 CHANGING TEXT'S POSITION 00:30:00 ADVANCED TEXT POSITIONING 00:30:00 LANGUAGE TOOLS 00:30:00 PROJECTS 01:00:00 OTHER PRE-FORMATTED DOCUMENTS 00:30:00 USING TIMESAVING TOOLS 01:00:00 USING PAGE NUMBERS 00:30:00 ADDING PICTURES 01:00:00 VIEWING YOUR DOCUMENT 00:30:00 USING PRINT PREVIEW 00:30:00 PRINTING YOUR DOCUMENT 00:30:00 WORKING WITH MULTIPLE DOCUMENTS 00:30:00 SENDING YOUR DOCUMENT ELSEWHERE 00:30:00 CREATING A WEB PAGE 00:15:00 WORDPERFECT AND MICROSOFT OFFICE 00:30:00 Module : 2 USING THE FILE DIALOG BOX 01:00:00 USING TOOLBARS 00:15:00 SAVING YOUR FILES 00:30:00 USING PAGE SETUP 00:30:00 PRINTING YOUR FILES 00:30:00 USING MASTER DOCUMENTS AND SUBDOCUMENTS 01:00:00 REVEALING CODES 00:30:00 EXAMINING CODE 00:30:00 SPECIFIC CODES 00:30:00 FINDING AND REPLACING CODES 00:30:00 APPLYING A BUILT-IN STYLE 00:30:00 CREATING A STYLE 00:30:00 USING DOCUMENT STYLES 00:30:00 MANAGING STYLES 00:30:00 USING LIST STYLES 01:00:00 MANAGING LIST STYLES 00:30:00 USING QUICKFORMAT 01:00:00 OTHER FORMATTING TOOLS 01:00:00 CREATING HEADERS AND FOOTERS 00:30:00 FORMATTING TEXT INTO COLUMNS 01:00:00 COMMENTING ON A DOCUMENT 01:00:00 REVIEWING A DOCUMENT 01:00:00 CREATING A WATERMARK 00:30:00 CREATING TEXT BOXES 00:30:00 JAZZING UP TEXT BOXES 01:00:00 THE BASICS OF CUSTOM GRAPHICS 00:30:00 EDITING CUSTOM GRAPHICS 01:00:00 CREATING LINKS TO OUTSIDE YOUR DOCUMENT 00:30:00 WORKING WITH BOOKMARKS 00:30:00 WORKING WITH QUICKMARKS 00:30:00 CREATING A TABLE OF CONTENTS 01:00:00 Module : 3 Using the Workspace Manager 00:30:00 Customizing How You Interact With Word 00:15:00 Customizing How WordPerfect Interacts With Data 00:30:00 Customizing Spelling and Grammar 00:30:00 Creating a Basic Table 01:00:00 Working With Rows and Columns 00:30:00 Formatting a Table 00:30:00 Advanced Table Tasks 01:00:00 Creating Charts 00:30:00 Modifying Charts 00:30:00 Sorting Data 01:00:00 Using Data From Other Applications 00:30:00 Mail Merge Basics 00:30:00 Modifying Your Data 00:30:00 Finalizing the Merge 00:30:00 Creating an XML Document 01:00:00 Macros 01:00:00 Using the OfficeReady Browser 00:30:00 WordPerfect and Windows 01:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Corel WordPerfect 12
Delivered Online On Demand47 hours
£22

Active Dreaming, Dreamscaping Masterclass M5

5.0(26)

By The Northern College Of Clinical Hypnotherapy

By the end of the masterclass, participants will have learned how to deliver a powerful fusion of active dreaming, dreamscaping, and trance dreamwork. These practices provide transformative tools for personal insight, healing, and growth while deepening one’s connection with nature, intuition, and the subconscious.

Active Dreaming, Dreamscaping Masterclass M5
Delivered Online On Demand1 hour
£25

Companies House Filing UK

By iStudy UK

The Companies House Filing UK course is designed for the UK Directors or Company Secretaries who have to file the company's annual return with company's house. The course will also be an excellent choice for the bookkeeper and accountants. Throughout the course, you will learn how to open and close a limited company and access to information which is filled with Companies House. The course explains the situation with the real-world example of two companies. The specific rules and guidelines for UK limited companies will be covered in the course. The course also illustrates the statutory obligations when you have a UK limited company and what is expected of you. Then you will learn how to close a limited company and the various services which are available at Companies House. What Will I Learn? File the annual return with Companies House Understand what other services and products Companies House offer Requirements An interest in UK Limited Companies is helpful Module 01 Background to CH Filing FREE 00:20:00 Filing the Possibilities Second Attempt 00:15:00 Explanation of Guidance Notes second attempt 00:06:00 Explanation of Guidance Notes 00:05:00 Module 02 Filing Megzina 2015 FREE 00:07:00 Filing Booglez 2015 00:06:00 Email confirmation Booglez and Megz 00:03:00 Email confirmation 00:01:00 Email confirmation Megzina 00:01:00

Companies House Filing UK
Delivered Online On Demand1 hour 4 minutes
£25