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7106 CLO courses delivered Online

Professional Certificate Course in Managing Customer Experience in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Managing Customer Experience in London 2024
Delivered Online On Demand14 days
£53

Close protection & Security Management Course

5.0(2)

By Training Express

Ever wondered who watches over VIPs or keeps high-risk zones secure behind the scenes? This Close Protection & Security Management Course dives into the techniques and strategies used to maintain order, manage threats, and coordinate safety in complex environments. It doesn’t involve movie-style action or dramatic chase scenes—but it does equip learners with knowledge in risk assessment, security planning, surveillance, and incident response, all delivered online with zero need to show up in a black suit and earpiece. Whether you're looking to sharpen your understanding of close protection operations or want to explore how modern security teams plan for emergencies, this course brings you a structured, easy-to-follow learning path. From handling threat intelligence to managing large-scale security operations, it blends straightforward theory with up-to-date insights into the industry. If the idea of structure, discretion, and safety appeals more than drama and stunts, then you’re in the right place—no sunglasses at night required. Key Features of this Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum of Close Protection The detailed curriculum outline of our course is as follows: Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Course Curriculum of Risk and Security Management The detailed curriculum outline of our course is as follows: Module 01: Introduction to Risk Management Module 02: Risk and Types of Risk Module 03: Risk Management Process Module 04: Organisational Security Management Module 05: Security Risk Analysis and Risk Reduction Module 06: Physical and Information Security Protection Module 07: Cyber Security and Fraud Prevention Module 08: Security Investigations and Threat Awareness Module 09: Laws and Regulations Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Understand principles of close protection and risk management. Analyze threats and devise strategic security plans effectively. Demonstrate proficiency in physical and cyber security measures. Comprehend relevant legislation and regulatory frameworks. Apply organisational security management strategies adeptly. Conduct security investigations and maintain threat awareness. Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Individuals aspiring to work in security management roles. Security professionals seeking to enhance their skills. Law enforcement personnel transitioning to private security. Graduates looking to enter the security industry. Career changers interested in high-stakes security roles. Career path Security Manager - £30K to 50K/year. Risk Analyst - £25K to 45K/year. Close Protection Officer - £25K to 40K/year. Cyber Security Specialist - £35K to 60K/year. Security Consultant - £35K to 70K/year. Certificates Certificate of completion Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Certificate of completion Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Close protection & Security Management Course
Delivered Online On Demand1 hour
£15

Artists Studio Acrylic Painting

5.0(8)

By Discovery Art Class

Still life painting art class of artists studio equipment practising shadows and techniques in acrylic paint.

Artists Studio Acrylic Painting
Delivered Online On Demand2 hours 20 minutes
£40

Introduction to Cloud Computing

By OnlineCoursesLearning.com

Prologue to IoT - Internet of Things Finding out about the Internet of Things is indispensable for each and every individual who needs to improve the manner in which they convey and get modern on the most energizing innovation accessible. IoT can improve the manner in which you work, play and carry on with your life and is fundamental information for organizations and people. This course covers all you require to think about IoT, including a full definition and extensive examination of the various gadgets accessible. From the total manual for Smart Home, Smart Environments and Smart Vehicle answers for an examination of the innovation which unites everything, this course is a definitive early on manual for IoT. You Will Learn A full meaning of IoT and the various gadgets included A thorough manual for Home Automation (Smart Home) arrangements Viable uses of IoT, including Smart Environments and Vehicles The different advancements used to empower IoT gadgets and items Advantages of Taking This Course You will improve efficiency and benefit through IoT advancement You will save time and exertion via mechanizing your associations You will draw in new business by staying current and pertinent You will settle on educated IoT decisions by seeing how it functions and what it can accomplish

Introduction to Cloud Computing
Delivered Online On Demand
£50

Information Management - CPD Accredited

4.9(27)

By Apex Learning

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Information Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this coursewill help you keep ahead of the pack. The Information Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Information Management, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Information course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Information Management Bundle Consists of the following Premium courses: Course 01: Information Management Course 02: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 03: Library and Information Science Course Course 04: GDPR Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Decluttering and Organising Professional Training Level 3 Course 08: Level 3 Cyber Security Course 09: Data Center Training Essentials: General Introduction Course 10: Functional Skills IT Course 11: Workplace Confidentiality As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Information Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Information Management: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Course Curriculum : Course 01: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 02: Cloud Computing / CompTIA Cloud+ (CV0-002) Section 01: What You Need to Know Section 02: Introducing the Cloud Section 03: System Requirements for Cloud Deployments Section 04: Cloud Storage Section 05: Cloud Compute Section 06: Cloud Networking Section 07: Cloud Security Section 08: Migrating to the Cloud Section 09: Maintaining Cloud Solutions Section 10: Troubleshooting Cloud Solutions Course 03: Library and Information Science Course Organisation Systems Ethics and Values in the Library Professions Library Networking Library as Infrastructure Finance and Budgeting Digital and Virtual Libraries Library Legislation Course 04: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 05: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 06: Electronic Document Management System Step Introduction Role and Important of Document Controller Document and Record management Document Management Best Practices Record Management Best Practices Introduction to EDMS (Enterprise Document Management System) Course 07: Decluttering and Organising Professional Training Level 3 Lesson Proper Introduction to this course About the Professional Organizers What is Clutter? The Cost of Clutter Am I a Clutterer? How to Get Started! Step One: Reflect and Understand Step Two: Setting the Goal Step Three: The Act of De-cluttering 12 Questions to Help You Let Go of Difficult Items Unwanted Items - A few ideas to give them a new life! Step Four: Let's Organize! Step Six: Maintaining Success Before and After Examples - Art Gallery, Bedroom and Home Office. Real Example - Bedroom Real Example - Kitchen Real Example - Garage Real Example - Judie's Story Resource Recommendations Products Recommendations - Containers Products Recommendations for the Kitchen Products Recommendations - Hooks Products Recommendation for Paper Management Tips For Moving Objects Benefits of Working with a Professional Organizer How to Find Professional Help What Comes After Organizing Congratulations! Extra Content Laura's Story - Get inspired by Laura's transformation Downsizing and Decluttering Tips with Rogers Daytime 20 Tips to help you declutter your closet - Quickfix at five - CTV Parenting strategies and tips to manage day to day family life. Garage Organization Tips with Rogers Daytime 20 Exercise: Clutter Visualization Meditation Course 08: Level 3 Cyber Security FUNDAMENTALS OF NETWORKING GETTING STARTED WITH CYBER SECURITY LET'S BEGIN - THE FUNDAMENTALS OF CYBER SECURITY DIVING DEEP INTO CYBER SECURITY TYPES OF ACTORS, ATTACKS, MALWARE AND RESOURCES FIREWALLS AND ANTIVIRUS KEY SECURITY CONCEPTS Course 09: Data Center Training Essentials: General Introduction Data Center Introduction Data Center Reliability Data Center Equipment Data Center White Space Data Center Support Spaces Data Center Security, Safety, Networks and IT Course 10: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 11: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Information Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Information Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Information Management - CPD Accredited
Delivered Online On Demand
£45

The Oracle Database Performance Tuning Course

By Packt

Supercharge your career as an Oracle DBA! This in-depth performance tuning course empowers you to pinpoint bottlenecks, master essential tools like AWR and ASH, elevate your database's performance, and unlock your potential as a top-tier Oracle DBA.

The Oracle Database Performance Tuning Course
Delivered Online On Demand27 hours 25 minutes
£59.99

British Cleaning Certificate Diploma

4.9(27)

By Apex Learning

11-in-1 CPD QS Bundle | 120 CPD Points | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | Lifetime Access | Customer Support | Enrol Now

British Cleaning Certificate Diploma
Delivered Online On Demand37 hours
£49

Herbal Mastery Advanced Course - Level 4

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Herbal Mastery Advanced Course - Level 4
Delivered Online On Demand3 weeks
£49

Functional Skills - CPD Certified

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Whether you are looking to brush up on your Math's and English to support your career prospects or to help in the home with life admin or raising children; our Functional Skills course is perfectly designed to support you in a flexible way that fits your life. Study online around your work and family commitments, at a pace that suits you best. With a single payment, you will gain access to Our Comprehensive Functional Skills (Maths & English) course including 10 Career development courses, an original hard copy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included in this Functional Skills Bundle? Course 01: Functional Skills English Course 02: Functional Skills Maths - Level 1 (Updated 2022) Course 03: Functional Skills Maths - Level 2 Course 04: Functional Skills IT Course 05: Functional Skills Maths Teacher Course 06: Speed Up Your Calculation with Mental Mathematics Course 07: Functional Skills - Fitness Course 08: Professional Personal Finance Course Course 09: Personal Development Masterclass Course 10: Personal Productivity Course Functional skills are the most essential skills you can develop to help you in life, study and work. With this combined package of the Functional Skills: English and Maths course, you will get all the knowledge on both maths and English, in one single course. As soon as you enrol on this Functional Skills, you will be able to access all your course materials straight away. With modules on Sentence Structure, Spelling and basic Grammar as well as Integers, Factors, Multiples, BODMAS, Profit, Loss, Discount and Tax, you will get all the required insight to pass a Functional Skills exam in either maths, English or both. Our interactive learning platform offers you a tailored study plan that will cater to your needs. Tutor support is available via email and it will help you overcome any challenges as well as help you progress with your studies. Functional Skills Bundle is packed with information regarding Functional Maths and English and uses varied educational methods to embed knowledge. You will find that you will quickly attain the ability to teach Maths and English in a lively and personal way, giving you a genuine advantage in the UK education system. From integers to fractions, and percentages, enrol now and learn to make Maths and English easy. Functional Skills will provide you with the CPD certificate that you'll need to succeed. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home Help others overcome their fear of mathematics, English and teach students how to reach their career potentials. Our course materials are broken down into units, subjects, and modules with learning assessments at regular intervals to test and improve your understanding of the topics studied. This unique Functional Skills Bundle will train you to become an accomplished Mathematical or English teacher and advance the knowledge of pupils in these areas. The curriculum of Functional Skills **Advanced Mathematics** Unit 01: Introduction Unit 02: Mathematical Logic Unit 03: Matrices Unit 04: Trigonometric Functions Unit 05: Pair of Straight Line Unit 06: Lines & Planes Unit 07: Linear Programming How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on these Functional Skills. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these Functional Skills expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (EYFS Teaching - Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Functional Skills - CPD Certified
Delivered Online On Demand
£49

Cabin Crew and Flight Attendant Training

4.9(27)

By Apex Learning

Flash Sale On | 11-in-1 Bundle | CPD QS Accredited | 115 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180 | Lifetime Access | Customer Support

Cabin Crew and Flight Attendant Training
Delivered Online On Demand39 hours
£49