Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment. This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment. Prerequisites Experience with managing Windows Server operating system and Windows Server workloads in on-premises scenarios, including AD DS, DNS, DFS, Hyper-V, and File and Storage Services Experience with common Windows Server management tools (implied in the first prerequisite). Basic knowledge of core Microsoft compute, storage, networking, and virtualization technologies (implied in the first prerequisite). Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP) Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts Basic experience with implementing and managing IaaS services in Microsoft Azure Basic knowledge of Azure Active Directory Experience working hands-on with Windows client operating systems such as Windows 10 or Windows 11 Basic experience with Windows PowerShell 1 - Introduction to AD DS Define AD DS Define users, groups, and computers Define AD DS forests and domains Define OUs Manage objects and their properties in AD DS 2 - Manage AD DS domain controllers and FSMO roles Deploy AD DS domain controllers Maintain AD DS domain controllers Manage the AD DS Global Catalog role Manage AD DS operations masters Manage AD DS schema 3 - Implement Group Policy Objects Define GPOs Implement GPO scope and inheritance Define domain-based GPOs Create and configure a domain-based GPO Define GPO storage Define administrative templates 4 - Manage advanced features of AD DS Create trust relationships Implement ESAE forests Monitor and troubleshoot AD DS Create custom AD DS partitions 5 - Implement hybrid identity with Windows Server Select a Microsoft Entra integration model Plan for Microsoft Entra integration Prepare on-premises Active Directory for directory synchronization Install and configure directory synchronization with Microsoft Entra Connect Implement Seamless Single Sign-On Enable Microsoft Entra login in for Windows VM in Azure Describe Microsoft Entra Domain Services Implement and configure Microsoft Entra Domain Services Manage Windows Server 2019 in a Microsoft Entra Domain Services environment Create and configure a Microsoft Entra Domain Services instance Join a Windows Server VM to a managed domain 6 - Deploy and manage Azure IaaS Active Directory domain controllers in Azure Select an option to implement directory and identity services using Active Directory Domain Services in Azure Deploy and configure Active Directory Domain Services domain controllers in Azure VMs Install a replica Active Directory domain controller in an Azure VM Install a new Active Directory forest on an Azure VNet 7 - Perform Windows Server secure administration Define least privilege administration Implement delegated privileges Use privileged access workstations Use jump servers 8 - Describe Windows Server administration tools Explore Windows Admin Center Use Server Manager List Remote Server Administration Tools Use Windows PowerShell Use Windows PowerShell to remotely administer a server 9 - Perform post-installation configuration of Windows Server List the available post-installation configuration tools Configure Server Core using Sconfig Use DSC to configure Windows Server Perform post-installation configuration with Windows Admin Center Configure a server with answer files 10 - Just Enough Administration in Windows Server Explain the concept of Just Enough Administration (JEA) Define role capabilities for a JEA endpoint Create a session configuration file to register a JEA endpoint Describe how JEA endpoints work to limit access to a PowerShell session Create and connect to a JEA endpoint Demonstration: Connect to a JEA endpoint 11 - Administer and manage Windows Server IaaS Virtual Machine remotely Select the appropriate remote administration tool Manage Windows Virtual Machines with Azure Bastion Create an Azure Bastion host Configure just-in-time administration 12 - Manage hybrid workloads with Azure Arc Describe Azure Arc Onboard Windows Server instances Connect hybrid machines to Azure from the Azure portal Use Azure Arc to manage Windows Server instances Restrict access with RBAC 13 - Configure and manage Hyper-V Define Hyper-V Define Hyper-V Manager Configure Hyper-V hosts using best practices Configure Hyper-V networking Assess advanced Hyper-V networking features Define nested virtualization 14 - Configure and manage Hyper-V virtual machines List the virtual machine configuration versions List the virtual machine generation versions List available VHD formats and types Create and configure VMs Determine storage options for VMs Define shared VHDs and VHD Sets Implement guest clusters using shared VHDX 15 - Secure Hyper-V workloads Define guarded fabric Define the Host Guardian Service Explore TPM-trusted attestation Define KPS Determine key features of shielded VMs Compare encryption-supported and shielded VMs in a guarded fabric Implement a shielded VM 16 - Run containers on Windows Server Define containers List the differences between containers and VMs Define Windows Server and Hyper-V containers and isolation modes Explore Docker Prepare a Windows Server 2019 host for container deployment Security, Storage, and Networking with Windows containers 17 - Orchestrate containers on Windows Server using Kubernetes Define orchestration Define Kubernetes Deploy Kubernetes resources Create a Kubernetes cluster on Windows Define Azure Arc Connect an Azure Arc-enabled Kubernetes cluster to Azure Arc 18 - Plan and deploy Windows Server IaaS Virtual Machines Describe Azure compute Describe Virtual Machine storage Deploy Azure Virtual Machines Create a windows Virtual Machine using the portal Create a windows Virtual Machine using Azure CLI Deploy Azure Virtual Machines using templates Describe additional management optimization options 19 - Customize Windows Server IaaS Virtual Machine images Create a generalized image Create a new Virtual Machine from a managed image Create a managed image of a generalized virtual machine in Azure Create a Virtual Machine from a managed image Implement Azure Image Builder Create a windows Virtual Machine using Azure Image Builder template Create a Windows Virtual Machine with Azure Image Builder using PowerShell 20 - Automate the configuration of Windows Server IaaS Virtual Machines Describe Azure Automation Implement Azure Automation with DSC Remediate noncompliant servers Describe Custom Script Extensions Configure a Virtual Machine by using DSC 21 - Deploy and manage DHCP Use DHCP to simplify IP configuration Install and configure the DHCP role Configure DHCP options Configure DHCP scopes Select DHCP high availability options Implement DHCP Failover 22 - Implement Windows Server DNS Explore the DNS architecture Work with DNS zones and records Install and configure the DNS role Implement DNS forwarding 23 - Implement IP Address Management Define IP Address Management Deploy IP Address Management Administer IP Address Management Configure IP Address Management options Manage DNS zones with IP Address Management Manage DHCP servers with IP Address Management Use IP Address Management to manage IP addressing 24 - Implement remote access Examine the remote access options in Windows Server Select and set up VPNs Use NPS to create and enforce network access policies Plan and implement NPS Deploy a PKI for remote access Use WAP as a reverse web proxy 25 - Implement hybrid network infrastructure Describe Azure network topologies Implement Azure VPN options Create a route-based VPN gateway using the Azure portal Implement Azure ExpressRoute Configure Azure Virtual WAN Implement DNS in hybrid environments 26 - Implement DNS for Windows Server IaaS VMs Understand Azure DNS Implement Azure DNS Create an Azure DNS zone and record using the Azure portal Implement DNS with Azure IaaS virtual machines Implement split-horizon DNS in Azure Troubleshoot DNS 27 - Implement Windows Server IaaS VM IP addressing and routing Implement a virtual network Implement IaaS VM IP addressing Assign and manage IP addresses Configure a private IP address for a virtual machine using the Azure portal Create a virtual machine with a static public IP address using the Azure portal Implement IaaS virtual machine IP routing Implement IPv6 for Windows Server IaaS virtual machines 28 - Manage Windows Server file servers Define the Windows Server file system List the benefits and uses of File Server Resource Manager Define SMB and its security considerations Configure SMB protocol Define Volume Shadow Copy Service 29 - Implement Storage Spaces and Storage Spaces Direct Define the Storage Spaces architecture and its components List the functionalities, benefits, and use cases of Storage Spaces Implement Storage Spaces List the functionalities, components, benefits, and use cases of Storage Spaces Direct Implement Storage Spaces Direct 30 - Implement Windows Server Data Deduplication Define the architecture, components, and functionality of Data Deduplication Define the use cases and interoperability of Data Deduplication Implement Data Deduplication Manage and maintain Data Deduplication 31 - Implement Windows Server iSCSI List the functionalities, components, and use cases of iSCSI List the considerations for implementing iSCSI Implement iSCSI Configure high availability for iSCSI 32 - Implement Windows Server Storage Replica List the functionalities and components of Storage Replica Examine the prerequisites for implementing Storage Replica Implement Storage Replica by using Windows Admin Center Implement Storage Replica by using Windows PowerShell 33 - Implement a hybrid file server infrastructure Describe Azure File services Configure Azure Files Configure connectivity to Azure Files Describe Azure File Sync Implement Azure File Sync Deploy Azure File Sync Deploy Azure File Sync 2 Manage cloud tiering Migrate from DFSR to Azure File Sync
Duration 5 Days 30 CPD hours Overview Mining data Manipulating data Visualizing and reporting data Applying basic statistical methods Analyzing complex datasets while adhering to governance and quality standards throughout the entire data life cycle CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. CompTIA Data+ gives you the confidence to bring data analysis to life. As the importance for data analytics grows, more job roles are required to set context and better communicate vital business intelligence. Collecting, analyzing, and reporting on data can drive priorities and lead business decision-making. 1 - Identifying Basic Concepts of Data Schemas Identify Relational and Non-Relational Databases Understand the Way We Use Tables, Primary Keys, and Normalization 2 - Understanding Different Data Systems Describe Types of Data Processing and Storage Systems Explain How Data Changes 3 - Understanding Types and Characteristics of Data Understand Types of Data Break Down the Field Data Types 4 - Comparing and Contrasting Different Data Structures, Formats, and Markup Languages Differentiate between Structured Data and Unstructured Data Recognize Different File Formats Understand the Different Code Languages Used for Data 5 - Explaining Data Integration and Collection Methods Understand the Processes of Extracting, Transforming, and Loading Data Explain API/Web Scraping and Other Collection Methods Collect and Use Public and Publicly-Available Data Use and Collect Survey Data 6 - Identifying Common Reasons for Cleansing and Profiling Data Learn to Profile Data Address Redundant, Duplicated, and Unnecessary Data Work with Missing Value Address Invalid Data Convert Data to Meet Specifications 7 - Executing Different Data Manipulation Techniques Manipulate Field Data and Create Variables Transpose and Append Data Query Data 8 - Explaining Common Techniques for Data Manipulation and Optimization Use Functions to Manipulate Data Use Common Techniques for Query Optimization 9 - Applying Descriptive Statistical Methods Use Measures of Central Tendency Use Measures of Dispersion Use Frequency and Percentages 10 - Describing Key Analysis Techniques Get Started with Analysis Recognize Types of Analysis 11 - Understanding the Use of Different Statistical Methods Understand the Importance of Statistical Tests Break Down the Hypothesis Test Understand Tests and Methods to Determine Relationships Between Variables 12 - Using the Appropriate Type of Visualization Use Basic Visuals Build Advanced Visuals Build Maps with Geographical Data Use Visuals to Tell a Story 13 - Expressing Business Requirements in a Report Format Consider Audience Needs When Developing a Report Describe Data Source Considerations For Reporting Describe Considerations for Delivering Reports and Dashboards Develop Reports or Dashboards Understand Ways to Sort and Filter Data 14 - Designing Components for Reports and Dashboards Design Elements for Reports and Dashboards Utilize Standard Elements Creating a Narrative and Other Written Elements Understand Deployment Considerations 15 - Understand Deployment Considerations Understand How Updates and Timing Affect Reporting Differentiate Between Types of Reports 16 - Summarizing the Importance of Data Governance Define Data Governance Understand Access Requirements and Policies Understand Security Requirements Understand Entity Relationship Requirements 17 - Applying Quality Control to Data Describe Characteristics, Rules, and Metrics of Data Quality Identify Reasons to Quality Check Data and Methods of Data Validation 18 - Explaining Master Data Management Concepts Explain the Basics of Master Data Management Describe Master Data Management Processes Additional course details: Nexus Humans CompTIA Data Plus (DA0-001) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Data Plus (DA0-001) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online. Overview #NAME? This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online. 1 - An Introduction to SharePoint Online Introducing Office 365 and SharePoint Getting started with Office 365 The cloud revolution Login to Office 365 What is Office 365 Using the app launcher What is SharePoint Office 365 settings Introducing Office 365 Groups Delve Ownership and Access OneDrive 2 - Creating Sites Planning your sites Create new subsites The Office 365 tenant Site templates Web addresses Apply a them Site collections Building your navigation Create a new site Delete subsites Team site navigation User interface: classic vs modern Site contents: classic vs modern Where does classic come from? 3 - Creating and Managing Web Pages The types of pages found in SharePoint Classic SharePoint pages Modern SharePoint pages How to use classic team site pages Create news and site pages Review features of publishing sites Web parts Save, publish, share and delete pages Communication sites 4 - Working with Apps An introduction to apps Co-authoring Marketplace apps Check In ? Out Adding apps to a site Edit and view file properties Create and manage columns Quick edit view Public and personal views File commands Managing app settings Copy link and Share Content approval Folders Major and minor versioning The recycle bin Document sets Alerts Working with files in a library OneDrive sync Create, Upload and edit files Working with classic lists 5 - Building processes with Flow and PowerApps What are business processes? Design and publish a Flow Classic tools for designing processes Getting started with PowerApps in SharePoint Design and test a classic workflow Enhance data capture with PowerApps Getting started with Flow in SharePoint Test a Flow and PowerApps enriched list 6 - Customizing Security Office 365 Group access Share a file Updating Office 365 Group Security Remove a user Managing access to SharePoint Customizing SharePoint security New sites private vs public Create permission levels and groups Setup access requests Security inheritance Share a site Security best practices 7 - Working with Search Delve Search tips An introduction to SharePoint search Accessing classic search Search in folders, libraries and sites Promoted results Search results 8 - Enterprise Content Management Managed metadata service Information management policies An introduction to content types The records center Create and manage content type In-place records management Deploy content types The content organizer Using content types in apps Durable links The content type hub
Duration 4 Days 24 CPD hours This course is intended for If you're a developer with a keen interest in providing automated solutions for your organization, this certification could be a great fit for you. You automate time-consuming and repetitive tasks by using Microsoft Power Automate. You review solution requirements, create process documentation, and design, develop, deploy, integrate, troubleshoot, and evaluate solutions. Working with business stakeholders, you help to improve and automate business workflows. Overview After completing this course, students will be able to: Design RPA solutions Develop RPA solutions Deploy and manage RPA solutions Candidates for this course automate time-consuming and repetitive tasks by using Microsoft Power Automate. They review solution requirements, create process documentation, and design, develop, troubleshoot, and evaluate solutions. Candidates work with business stakeholders to improve and automate business workflows. They collaborate with administrators to deploy solutions to production environments, and they support solutions. Module 1: Get started with Power Automate for desktop Get started with Power Automate for desktop by learning about flows, creating automated steps, and flow development essentials. Module 2: Automate processes with Robotic Process Automation and Power Automate for desktop Work with Power Automate for desktop to record Windows and Web applications, but also use out of box actions such as manipulating Excel documents as part of an end to end invoice processing solution. Module 3: Work with Power Automate for desktop Work with Power Automate for desktop options, flows, recording features, conditions, loops, variables, images, and error and exception handling. Module 4: Work with different technologies in Power Automate for desktop Learn how to automate email handling, Excel, user interface, and system services with Power Automate for desktop. Module 5: Implement advanced logic in Power Automate for desktop Learn how to work with system flows, control flows, mimic mouse actions, as well as operations used to manipulate text, date, and time in Power Automate for desktop. Module 6: Build expertise with Power Automate for desktop Learn how to use Power Automate for desktop to work with Power Automate, OCR technologies, and scripting. Module 7: Build custom connectors for Power Automate This Learning Path explores custom connectors and explains how to configure them and use them with Microsoft Power Automate Module 8: Use best practices to secure and govern Microsoft Power Platform environments This module focuses on introducing Microsoft Power Platform environments and their role in creating Data Loss Prevention (DLP) policies by using examples and use cases. A brief introduction and overview of tools will also be discussed, including Microsoft Power Platform and Power Automate Admin experiences and Microsoft Power Platform Center of Excellence (COE) toolkit. Additional course details: Nexus Humans PL-500T00 Microsoft Power Automate RPA Developer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PL-500T00 Microsoft Power Automate RPA Developer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management
Duration 4 Days 24 CPD hours This course is intended for While no prior programming or web development experience is required, target students should have good foundational computer skills. Overview Set up the tools and resources you need to perform Web Development. Create web pages in HTML, constructing valid, well-formed elements, including navigation links, sections, titles, and semantic markup. Enhance HTML content with tables, images, movies, and audio. Apply styles to HTML elements using CSS. Use CSS to format the edges, size, position, and layering of HTML elements. Apply complex style rules using advanced CSS selectors, including pseudo-class selectors, structural selectors, and pseudo-element selectors. Create complex layouts using CSS newspaper style columns, grid layouts, and flexible box layouts. Improve the quality of web content, including adaptability (different displays and devices), searchability, usability, and accessibility. Submit data through URL query strings and web forms for processing by a web application server. Write JavaScript code to make web pages more interactive, perform data processing tasks directly in the browser, and manipulate items in the current web page. Write JavaScript code to iterate through collections of elements in a page to get and set their attributes and add event listener code. Use third-party libraries and frameworks for web front-end development. Modern organizations depend heavily on the web to perform core business operations such as marketing, advertising, and selling products, providing services, and communicating with customers, partner organizations, and employees. Whatever you're creating on the web, HTML, CSS, and JavaScript? likely play an important role. These three languages provide the core toolkit for anyone looking to perform web development work. This course covers the fundamentals of web development using these three languages. Prerequisites This course assumes that students have strong experience working with computers. Previous experience programming in other languages is helpful, but not required for students to benefit from this course. Lesson 1: Setting Up Your Web Development Environment Topic A: Prepare Your Web Platform Topic B: Prepare Your Web Development Tools and Processes Topic C: Monitor the Web Request-Response Cycle Lesson 2: Creating Web Content in HTML Topic A: Create a Basic Web Page Topic B: Provide Navigation Links Between Web Pages Topic C: Improve Web Page Structure and Navigation Lesson 3: Adding Tables and Multimedia Content to a Web Page Topic A: Create a Table Topic B: Embed Images, Movies, and Audio in a Web Page Lesson 4: Applying Styles to Web Content Topic A: Apply Styles to HTML Topic B: Create a Style Sheet Topic C: Use Web Fonts Lesson 5: Controlling Edges, Size, and Position Topic A: Format Element Edges and Corners Topic B: Control an Element's Height and Width Topic C: Control an Element's Position and Layering Topic D: Normalize and Reset Browser CSS Defaults Lesson 6: Applying Complex Style Rules Topic A: Use Advanced Selectors Topic B: Manage User Interface States Topic C: Make Structure Apparent to Users Topic D: Use CSS Pseudo-Element Selectors Lesson 7: Creating Complex Layouts Topic A: Use CSS to Create Newspaper Style Columns Topic B: Use CSS to Create Grid Layouts Topic C: Use CSS to Create Flexible Box Layouts Lesson 8: Improving Web Content Topic A: Adjust the Layout for a Wide Variety of Devices Topic B: Perform Basic Search Engine Optimization Topic C: Test Your Website Lesson 9: Submitting Data to a Web Server for Processing Topic A: Submit Data Through a URL Topic B: Submit Data Through a Web Form Lesson 10: Writing JavaScript Code Topic A: Add JavaScript to a Web Page Topic B: Perform Operations on Data Topic C: Program Repetitive Tasks Topic D: Manipulate DOM Objects Lesson 11: Enumerating and Processing Collections of Elements Topic A: Enumerate Elements Topic B: Attach Events Through Code Lesson 12: Using Third-Party Libraries and Frameworks Topic A: Use a Third-Party JavaScript Library Topic B: Create a Web Page Based on a Third-Party Framework Additional course details: Nexus Humans Web Development with HTML5, CSS, and JavaScript (v1.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Web Development with HTML5, CSS, and JavaScript (v1.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to: Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following: Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. The Microsoft Identity and Access Administrator course explores how to design, implement, and operate an organization?s identity and access management systems by using Microsoft Entra ID. Learn to manage tasks such as providing secure authentication and authorization access to enterprise applications. You will also learn to provide seamless experiences and self-service management capabilities for all users. Finally, learn to create adaptive access and governance of your identity and access management solutions ensuring you can troubleshoot, monitor, and report on your environment. The Identity and Access Administrator may be a single individual or a member of a larger team. Learn how this role collaborates with many other roles in the organization to drive strategic identity projects. The end goal is to provide you knowledge to modernize identity solutions, to implement hybrid identity solutions, and to implement identity governance. Prerequisites SC-900T00: Microsoft Security, Compliance, and Identity Fundamentals AZ-104T00 - Microsoft Azure Administrator 1 - Explore identity in Microsoft Entra ID Explain the identity landscape Explore zero trust with identity Discuss identity as a control plane Explore why we have identity Define identity administration Contrast decentralized identity with central identity systems Discuss identity management solutions Explain Microsoft Entra Business to Business Compare Microsoft identity providers Define identity licensing Explore authentication Discuss authorization Explain auditing in identity 2 - Implement initial configuration of Microsoft Entra ID Configure company brand Configure and manage Microsoft Entra roles Configure delegation by using administrative units Analyze Microsoft Entra role permissions Configure and manage custom domains Configure tenant-wide setting 3 - Create, configure, and manage identities Create, configure, and manage users Create, configure, and manage groups Configure and manage device registration Manage licenses Create custom security attributes Explore automatic user creation 4 - Implement and manage external identities Describe guest access and Business to Business accounts Manage external collaboration Invite external users - individually and in bulk Demo - manage guest users in Microsoft Entra ID Manage external user accounts in Microsoft Entra ID Manage external users in Microsoft 365 workloads Implement and manage Microsoft Entra Verified ID Configure identity providers Implement cross-tenant access controls 5 - Implement and manage hybrid identity Plan, design, and implement Microsoft Entra Connect Implement manage password hash synchronization (PHS) Implement manage pass-through authentication (PTA) Demo - Manage pass-through authentication and seamless single sign-on (SSO) Implement and manage federation Trouble-shoot synchronization errors Implement Microsoft Entra Connect Health Manage Microsoft Entra Health 6 - Secure Microsoft Entra users with multifactor authentication What is Microsoft Entra multifactor authentication? Plan your multifactor authentication deployment Configure multi-factor authentication methods 7 - Manage user authentication Administer FIDO2 and passwordless authentication methods Explore Authenticator app and OATH tokens Implement an authentication solution based on Windows Hello for Business Deploy and manage password protection Configure smart lockout thresholds Implement Kerberos and certificate-based authentication in Microsoft Entra ID Configure Microsoft Entra user authentication for virtual machines 8 - Plan, implement, and administer Conditional Access Plan security defaults Plan Conditional Access policies Implement Conditional Access policy controls and assignments Test and troubleshoot Conditional Access policies Implement application controls Implement session management Implement continuous access evaluation 9 - Manage Microsoft Entra Identity Protection Review identity protection basics Implement and manage user risk policy Monitor, investigate, and remediate elevated risky users Implement security for workload identities Explore Microsoft Defender for Identity 10 - Implement access management for Azure resources Assign Azure roles Configure custom Azure roles Create and configure managed identities Access Azure resources with managed identities Analyze Azure role permissions Configure Azure Key Vault RBAC policies Retrieve objects from Azure Key Vault Explore Microsoft Entra Permissions Management 11 - Plan and design the integration of enterprise apps for SSO Discover apps by using Microsoft Defender for Cloud Apps and Active Directory Federation Services app report Configure connectors to apps Design and implement app management roles Configure preintegrated gallery SaaS apps Implement and manage policies for OAuth apps 12 - Implement and monitor the integration of enterprise apps for SSO Implement token customizations Implement and configure consent settings Integrate on-premises apps with Microsoft Entra application proxy Integrate custom SaaS apps for single sign-on Implement application-based user provisioning Monitor and audit access to Microsoft Entra integrated enterprise applications Create and manage application collections 13 - Implement app registration Plan your line of business application registration strategy Implement application registration Register an application Configure permission for an application Grant tenant-wide admin consent to applications Implement application authorization Manage and monitor application by using app governance 14 - Plan and implement entitlement management Define access packages Configure entitlement management Configure and manage connected organizations Review per-user entitlements 15 - Plan, implement, and manage access review Plan for access reviews Create access reviews for groups and apps Create and configure access review programs Monitor access review findings Automate access review management tasks Configure recurring access reviews 16 - Plan and implement privileged access Define a privileged access strategy for administrative users Configure Privileged Identity Management for Azure resources Plan and configure Privileged Access Groups Analyze Privileged Identity Management audit history and reports Create and manage emergency access accounts 17 - Monitor and maintain Microsoft Entra ID Analyze and investigate sign-in logs to troubleshoot access issues Review and monitor Microsoft Entra audit logs Export logs to third-party security information and event management system Analyze Microsoft Entra workbooks and reporting Monitor security posture with Identity Secure Score
A virtual sales training programme aimed at enhancing the skills of the salesperson to have engaging customer conversations which open opportunities and close more business.