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Sales, Engaging Your Customers

Sales, Engaging Your Customers

By Mpi Learning - Professional Learning And Development Provider

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online or In-Person

  • You travel to organiser or they travel to you

  • Loughborough

  • Two days

  • All levels

Description

A virtual sales training programme aimed at enhancing the skills of the salesperson to have engaging customer conversations which open opportunities and close more business.

2 Days £890.00 incl. VAT

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Description

To enhance the participant's ability and confidence in presenting in a powerful, positive, and engaging way.

 

Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490 Plus VAT

 

Modules/Lessons

Programme Outcomes

Salespeople will find that they are able to:

  • Have a more focused conversation with their customer

  • Ask questions which engage customers at a deeper level

  • overcome objections using a tried and tested process

  • present solutions that match the customer's expectations

  • close more business using these simple skills and behaviours

Module 1 - The Call

  • Preparation

  • Opening the call & gaining interest

  • Building Rapport

  • Rolling Role Play part 1

  • Filmed demonstration following module of their opening call technique. Sent to facilitator to review

Module 2 - Understanding the Partner

  • Masterful Questioning & Listening

  • Handling Questions & Objections

  • Rolling Role Play part 2

  • Filmed demonstration of them using the questions and objection handling with one of their colleagues. (Sent to facilitator to review)

Module 3 - Presenting the Solution

  • Getting the right Structure

  • Design with the audience in mind

  • Delivery for maximum impact

  • Post Module Preparation - working in small teams to prepare a Customer Presentation

Module 4 - Practical - Practice makes perfect

  • Teams take it in turn to present their solution

  • Coaching comments linked to customer feedback

  • Who won the business and why?

  • Commitments

 

About The Provider

Mpi Learning - Professional Learning And Development Provider
MPI Learning - Business Learning and Development MPI Learning is a global business learning and development provider based in the UK, we work to shape the learning of your leaders & employees.
Read more about Mpi Learning - Professional Learning And Development Provider

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