Description Communication Skills Diploma Communication is the art of conveying or sharing ideas, feelings or any other kind of information. Communication takes place all the time even when you are not actually speaking or writing anything because not all communication is verbal in nature. For instance, you can communicate using your body language alone. Like every art communication too requires certain skills. Some are born with communicative skills and need not spend a lot of time developing it while others may not be so lucky. Whichever category you belong in, the happy news is that communication skills can be developed by anyone irrespective of age, sex and ethnicity. All it takes is the right learning material and a willingness to commit yourself to the process and practice of communication. No matter which aspect of your life you are looking at, communication plays a vital role. Take your career and personal life, for example, isn't communication an essential part of them both? Definitely, your success at work and in your personal life depends significantly on how good a communicator you are. A good communicator is someone who has the ability to communicate with clarity, courage and commitment. Good communication paves way for understanding, intimacy, mutual appreciation and respect. Communication Skills Diploma is a practical course that helps you develop and successfully apply communication skills so that you can achieve your personal goals along with building and maintaining healthy relationships with others. Speaking is not the only aspect that the Communication Skills Diploma focuses on. In contrast, Communication Skills Diploma begins by highlighting the importance of becoming a good listener and observer and teaches how to become one before starting to emphasize speaking skills. Communication Skills Diploma points out why understanding your audience and tailoring your communication process according to them is important in ensuring that your efforts are successful. There is little doubt that qualities like passion, innovation and sincerity tend to go unnoticed and become ineffective if we fail to connect well with others, and that is why Communication Skills Diploma is a course that is essential for everyone. What you will learn 1: Understanding Communication Better 2: Knowing What You Want to Achieve 3: Valuing Different Communication Styles 4: Becoming an active listener 5: Building Rapport 6: Choosing the Right Attitude 7: Speaking with Clarity 8: Conveying Messages through Movement 9: Guidelines for Face-to-face Speaking 10: Essential Guidelines for Effective Communication Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Understand the five C's for diamond-grade email etiquette. These include content, concise, clarity, color and carat. Identify the top ten spam filter mistakes to ensure successful delivery, avoid complaints, and improve response. Discover the ten power words to improve customer response rates. Learning Objectives Identify the Five C's to email etiquette, List the top ten words to avoid spam filters, Apply the top ten 10 power words to improve your response rate Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand why concentration, curiosity and clarity is so important in communication. Understand the many pitfalls and benefits to listening. The bottom line is that it builds effective relationships-the heart of earning and keeping customers. Use listening to increase understanding in any situation you experience. Learning Objectives The following are some of the key outcomes in this course: Assess your listening skills Test your listening and interpretations skills Describe the benefits of effective listening Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Training Trainers of Spiritual Directors Developing the abilities needed to facilitate Spiritual Direction formation programmes
Understand the factors that contribute to poor performance include lack of understanding roles, responsibilities, and accountabilities. We will show you how to measure team performance by individual behavior, individual results to the team, team group dynamics and, team group results. Use the RASIC matrix system to bring clarity and structure to unclear team roles and responsibilities so that you can structure high-performance results. Learning Objectives Apply four ways to measure team performance, Implement the RASIC method for structuring high performance Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Arabic Legal Writing and Drafting Skills Why Attend This course focuses on clear legal writing in Arabic. Effective communication with lawyers is about more than simply words. It entails understanding the unique way lawyers think and approach the legal, political, and business world. During this Arabic course, a number of legal documents are discussed, including drafting contracts, letters, policies and company bylaws. Participants also look at a wide variety of commercial agreements during practical drafting sessions. This course helps participants to draft confidently and effectively in Arabic regardless of the governing law. Course Methodology The course consists of group discussions as well as individual and team tasks. There will be writing practice throughout the exercises. Course Objectives By the end of the course, participants will be able to: Apply a plain Arabic style of writing to all legal documents Recognize the need for legal clarity in different types of legal documents: legal letters, emails, memorandum and opinions Apply good legal writing practice Use best practice techniques to write contracts, letters, policies and company bylaws Correct common mistakes in legal writing Address and deal with challenges and issues relating to the use of legal jargon Proofread effectively Target Audience The course is suitable for Arabic speakers looking for a better understanding of how to write Arabic legal documents. This course is for lawyers, legal secretaries, commercial managers, contract managers, HR executives and managers, purchasing managers, tender executives and anyone who must draft, amend or update contracts, legal letters and company policies and bylaws. Target Competencies Drafting letters, policies, company bylaws and contracts Proofreading Writing in plain Arabic Understanding legal terms Legal writing practice Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practice through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. Basic legal writing concepts and contract drafting The various types of legal documents Tips in writing bilingual legal documents Signs of a well drafted contract; the simple rules! The language of drafting Identifying the legal formalities for a binding contract Structure and formation of a commercial contract: following the formula The importance of Boilerplate clauses Plain Arabic in legal correspondence and writing a legal letter Good legal writing practice Pitfalls and issues relating to the use of legal jargon in legal writing Writing different types of emails Layout of a letter Body of a letter Putting a letter together Typical sentences in legal letters The letter writing clinic: looking at the ten most common problems Writing a legal policy or company bylaw and legal writing troubleshooting Layout of a policy or bylaw Body of a policy or bylaw How to write the best policy or bylaw Understanding the principles of legal interpretation The four defects that affect legal writing Use of consistent terminology Easily confused words How courts react to legal writing and what to expect
Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Writing for Health and Wellness: Journal Therapy Transform your well-being through Writing; let Journal Therapy guide your journey. Uncover mental clarity with each page you pen in Writing. Explore therapeutic Writing for holistic health and a balanced life. Learning Outcomes: Apply Writing fundamentals in Journal Therapy. Use Writing to foster emotional healing. Enhance mental health through reflective Writing. Craft therapeutic Writing structures effectively. Expand personal growth via disciplined Writing. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Writing for Health and Wellness: Journal Therapy: Journal Therapy Basics: Discover Writing's therapeutic potential, integrating Journal Therapy principles. Journal Therapy for Healing: Engage in Writing to navigate and heal emotional landscapes through Journal Therapy. Journaling for Mental Health: Embrace Writing as a tool for mental well-being, applying Journal Therapy techniques. Process for Writing Therapeutically: Master the Writing process to maximize Journal Therapy benefits. Structure of Journal Writing: Develop structured Writing approaches to enhance Journal Therapy outcomes. Trilogy of Writing Journals: Dive into the Writing trilogy framework to deepen Journal Therapy practice. The Six Windows Model: Explore Writing perspectives using the Six Windows model in Journal Therapy. Writing for Clarity: Attain mental clarity and focus through structured Writing exercises in Journal Therapy. Creative Journaling: Unlock creativity in Writing, bolstering Journal Therapy with imaginative techniques. Career Journaling: Strategize career goals through focused Writing within a Journal Therapy context. Journaling for a Productive Life: Cultivate a productive lifestyle through consistent Writing habits in Journal Therapy.
Level 5 Diploma(FREE QLS Endorsed Certificate)| 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access
ð Unleash Your Potential with the 'Simple Transformation Equation' Online Course! ð Are you ready to embark on a journey of personal and professional growth? Introducing our groundbreaking online course: 'Simple Transformation Equation.' This transformative program is designed to empower you with the essential tools and strategies needed to achieve success and fulfillment in all aspects of your life. ð Why Choose 'Simple Transformation Equation'? ⨠Unlock Your True Potential: Discover the power within you to make positive changes and reach new heights. The Simple Transformation Equation will guide you through a step-by-step process that empowers you to tap into your full potential. ð Clarity in Chaos: Life can be chaotic, but with our proven equation, you'll gain clarity and direction. Say goodbye to confusion and hello to a focused, purpose-driven life. ð¤ Enhance Relationships: Whether it's personal or professional, relationships are key to success. Learn how to build meaningful connections, communicate effectively, and foster collaboration. ð¡ Master Personal Development: Elevate your personal development journey with a systematic approach. The Simple Transformation Equation equips you with the mindset and skills needed to overcome obstacles and turn challenges into opportunities. ð Create Your Success Blueprint: Define and achieve your goals with precision. This course provides you with a blueprint for success, helping you set realistic goals and develop a roadmap to reach them. ð What You'll Learn: The Power of Mindset: Understand how your mindset shapes your reality and learn strategies to cultivate a positive and growth-oriented mindset. Goal Setting Mastery: Set meaningful and achievable goals, and acquire the tools to stay focused and motivated throughout your journey. Effective Communication: Enhance your communication skills to build stronger, more meaningful connections in both personal and professional spheres. Time Management Tactics: Learn to maximize your productivity and efficiency by mastering the art of time management. Overcoming Obstacles: Develop resilience and the ability to turn challenges into stepping stones towards your success. ð» Don't miss out on this opportunity to transform your life! Enroll in the 'Simple Transformation Equation' online course today and take the first step towards a brighter, more fulfilling future. Course Curriculum