4943 Character courses

Course Overview Discover new levels of self-awareness and show conviction in your beliefs and values when you take this training to Become the Best Version of Yourself. It's all too easy to let life and events change our characteristics or for us to put up a façade that hides our true feelings. Move away from that behaviour by taking this inspiring course that empowers you to feel your best, live your life as you want to, and be a better person. This Personal Improvement tutorial specifically looks at the way that we perceive ourselves and how we can do this in a more positive way. You will be taught how to be 'authentic', perform activities that you want to do without feeling judged or uncomfortable, live the lifestyle that you have chosen, interact with other individuals in a natural way, and so much more. This is an eye-opening journey into the truth of oneself and how being honest about your feelings leads to new kinds of personal freedom. Enrol now and start living the life you deserve. This best selling Become the Best Version of Yourself has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Become the Best Version of Yourself is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Become the Best Version of Yourself is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Become the Best Version of Yourself is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Become the Best Version of Yourself, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Become the Best Version of Yourself will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Become the Best Version of Yourself to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email. 

Course Description Topic: WRITING FOR CHILDREN Level: Beginner Duration: 3 hours approx Delivery: Video, Audio, PDF Mentoring: Available Certific Learn How To Create Quality Children's Fiction Guided By Two Bestselling Authors Submit to children's book publishers with confidence Know the children's writing genre like a professional Self publish your own stories for children through Amazon etc. Learn how to write a children's story that kids will love. See below for a full listing of the course contents. The course starts with an overview of the children's writing genre. Then gives advice on how to begin your writing journey. Next, specific writing advice is given about how to come up with ideas, characters, and plots for outstanding children's stories. Then you are introduced to the many different genres of children's books. You need to know these so that you can market and target your work more effectively. After, you will discover more advanced writing techniques that will mark you out as a professional when you begin to either submit your work to publishers or to self-publish your own stories for profit. In the conclusion, you are shown the essential ingredients for writing success. Finally, you will experience an exclusive interview with bestselling author, Robyn Opie Parnell, writer of over 100 published children's books. The lessons come in three different formats: video, audio and PDFs - for you convenience and to help which ever way you learn best. These formats work on all currently available technology: mobile, tablet, iPad, user PC, even cell phones. Plus, when you log in to any device you will be immediately taken back to where you last left the course. Included in the course are numerous e-book downloads to further your understanding of writing for children. Plus, you may ask questions of the instructors at any time. If you've ever thought about writing for children, the course instructors guarantee this course is all you need to succeed. Introduction Introduction to Children's Writing FREE 00:01:00 02. Info-1 FREE 00:02:00 03. Keys-1 FREE 00:02:00 04. Aim-1 FREE 00:04:00 Coming Up With Ideas 05. Ideas-1 00:02:00 06. Characters-1 00:02:00 07. Plotting-1 00:03:00 The Mechanics of Writing 08. Planning-1 00:02:00 09. Storytelling-1 23:57:00 Important Technical Issues 10. Pov-1 00:04:00 11. Technical-1 00:04:00 12. Structure-1 00:02:00 Types of Children's Books 13. Picture books 1-1 00:03:00 14. Picture books 2-1 00:03:00 15. Picture books 3-1 00:01:00 16. Easy readers-1 00:02:00 17. Transition-1 00:01:00 18. Chapterbooks-1 00:01:00 19. Junior-1 00:02:00 20. Young adult-1 00:04:00 Advanced Fiction Techniques 21. Dialogue-1 00:04:00 22. Show don't tell-1 00:05:00 Conclusion 23. Conclusion-1 00:01:00 Resources Resources - Children's Book Writing Course 00:00:00

Enter the all new world of Web 3.0 You most likely heard about Web 2.0. For many, Web 2.0 is characterized mainly by the ability of users to share information quickly with others, which has been developed into the phenomenon that we call social media. However that is old news. Now step in to the world of Web 3.0 and learn what you need to know about Web 3.0 through this useful course. Web 3.0 is being referred to by experts as the semantic web; semantic meaning data driven. The data will come from the user and the web will essentially adjust to meet the needs of the user. The web 3.0 is an advantageous application that enables the client to eliminate many included steps and gets the required data in the division of the time required for the more traditional style of browsing. A huge benefit of Web 3.0 is the move towards being able to access data from anywhere. This is mainly being driven by the heavy usage of smart phones and cloud applications. Through this course, you will be introduced to web 3.0. You will also go through the process of shifting from web 2.0 to 3.0. Web 3.0 isn't here just yet, but when it does come, you should know what's coming at you! This course will help you get this valuable knowledge. Course Highlights Web 3.0 Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Web 3.0 Training into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Web 3.0 Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Web 3.0 Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Web 3.0 Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Web 3.0 Training Introduction To Web 3.0 00:30:00 How To Move From Web 2.0 to Web 3.0 00:30:00 The Characteristic Of Web 3.0 00:30:00 What Is Mechanics Of Web 3.0 00:30:00 What Is Semantic Web - The Concept Behind Web 3.0 00:30:00 What Comes After Web 3.0? 00:30:00 Wrapping Up 00:15:00

Description: Internet marketing is the process of advertising or promoting brand, products, or services online. It has been a prevalent marketing strategy since it is the easiest way to reach out to people worldwide. Learning how to do internet marketing will help to introduce your business to the public. If you want to know how to market effectively, then this is your chance to learn through this course. Learning through this is more efficient since we provide you everything you need about internet marketing so register now and start learning. Course Highlights Advanced Certified Diploma in Internet Advertisement is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Advanced Certified Diploma in Internet Advertisement into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20 hours, 55 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Advanced Certified Diploma in Internet Advertisement Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Advanced Certified Diploma in Internet Advertisement is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Certified Diploma in Internet Advertisement is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Internet Marketing Basics What Does Internet Marketing Really Mean and Who Can Do It? FREE 00:30:00 Concepts of Web Traffic - Why Internet Marketing Cannot Do without It FREE 00:30:00 Monetizing the Traffic 01:00:00 Concepts of E Commerce You Will Need 00:30:00 Blogging for Building Internet Marketing Traffic 01:00:00 Article Submissions to Bring in Internet Marketing Traffic 00:30:00 Internet Marketing and Social Networking 00:30:00 Making Your Internet Marketing Venture a Full-Fledged Home Business 00:30:00 Pros and Cons of Internet Marketing 00:30:00 Conclusion 00:15:00 Fundamentals of Internet Marketing Module One - Getting Started 01:30:00 Module Two - SWOT Analysis in Marketing 00:30:00 Module Three - Marketing Research 01:00:00 Module Four - Real Time Marketing 01:00:00 Module Five - Brand Management 01:00:00 Module Six - Social Media (I) 00:30:00 Module Seven - Social Media (II) 01:00:00 Module Eight - SEO Basics 01:00:00 Module Nine - Website Characteristics 01:00:00 Module Ten - Capturing Leads 01:00:00 Module Eleven - Campaign Characteristics 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Internet Marketing Course- Activities 00:00:00 Internet Marketing Magnetism Alter Your Focal Point 01:00:00 Trust In Individuals 01:00:00 Celebrate Living 00:30:00 Jest At Yourself 00:30:00 Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Certified Diploma in Internet Advertisement 00:20:00 Final Exam Final Exam- Advanced Certified Diploma in Internet Advertisement 00:20:00

The Authority Guide to Emotional Resilience in Business course is one of the best-demanded courses to learn about emotional behaviour. It helps to develop emotional resilience and learn how to maintain realistic optimism to help you to manage stress more effectively within a business environment. This course provides you with the knowledge to help you understand how to deal effectively with the emotions integrated with change and unfamiliar or uncertain circumstances in your business. This course will teach you more about emotions in stress management. Learn how to develop your emotional resilience and use this skill at work. What you'll learn understand emotional resilience with a business focus. put in place strategies to manage stress and weather storms in the workplace. develop your own personal resilience. understand how to develop resilience within the hearts and minds of your team and your organisation. Requirements You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course. You should be interested in emotions and resilience at work. You should be keen to learn techniques to understand how to contribute to your business success. Introduction to the Authority Guide to Emotional Resilience in Business Introduction to Resilience 00:04:00 What is Resilience? 00:02:00 Why Resilience is Useful and When Resilience is Useful 00:02:00 The Benefits of Resilience and Being More Resilient 00:02:00 Moods, Environments and Situations 00:18:00 Assessing your Emotional Resilience Assessing your Emotional Resilience 00:10:00 Resilience vs. Coping Coping With The Stresses And Strains of Life 00:03:00 When Stress Takes Over 00:03:00 The Role of Risk in Resilience 00:01:00 Challenge and Resilience 00:04:00 Moving From Setback to Comeback Facilitating Change 00:02:00 Developing Resilience In Change 00:02:00 How Emotions Are Involved In Change 00:02:00 Personal Transition Through Change 00:03:00 Personal Transition Through Change Curve 00:05:00 Anxiety - Can I Cope? 00:01:00 Happiness - At Last Something Is Going To Change 00:01:00 Denial - Change? What Change? 00:01:00 Anger - This Is Having A Bigger Impact Upon Me Than I Thought 00:02:00 Disillusionment - I'm Off. This Isn't For Me. 00:01:00 Depression or Despair - Who Am I? 00:01:00 Hostility - I'm Going To Make This Work If It Kills Me 00:01:00 Acceptance - I Can See Myself In The Future 00:01:00 Moving Forward - This Can Work And Be Good 00:01:00 Ways To Look After Yourself In Times Of Change 00:01:00 The Characteristics of Resilience Characterising Resilience 00:05:00 Anti-Fragility - The Resilience Of The Future 00:02:00 Resilience Is a Mindset 00:01:00 The Dynamics Of Resilience - Your Capacity To Adapt 00:03:00 Energy Levels And Resilience - Being Energy Efficient 00:03:00 Increasing Levels Of Resilience 00:01:00 The Body's Reaction To Adversity 00:02:00 The Neuroscience Of Resilience 00:02:00 The Behaviours of Resilience The Information Contained In Emotions 00:09:00 The Role of Optimism In Resilience 00:02:00 Your Beliefs About Perfectionism - How These Impact Upon Your Resilience 00:02:00 How Your Attitude To Change Impacts Upon Your Resilience 00:02:00 How Too Much Resilience Causes Problems 00:03:00 Working With Too Much Resilience 00:02:00 The Role Of Mindfulness In Developing Resilience 00:02:00 How Coaching Helps 00:01:00 8 Action Strategies to Develop Resilience Strategy 1 - Feel in Control 00:01:00 Strategy 2 - Create a Personal Vision 00:01:00 Strategy 3 - Be Flexible and Adaptable 00:01:00 Strategy 4 - Get Organised 00:01:00 Strategy 5 - A Mindset for Problem Solving 00:01:00 Strategy 6 - Get Connected 00:01:00 Strategy 7 - Be Socially Competent 00:01:00 Strategy 8 - Be Proactive 00:01:00 Team Resilience Ways Of Working To Build Team Resilience 00:01:00 The 4 Things That Resilient Teams Do 00:05:00 The Way to Lead Resilient Teams 00:03:00 Ways To Strengthen Resilience In Others 00:04:00 Organisational Resilience What is Organisational Resilience? 00:02:00 Working With Volatility, Uncertainty, Complexity and Ambiguity (VUCA) 00:06:00 The Capacity of Individuals and Organisation to Deal with VUCA 00:02:00 Ways To Build Resilient Organisations 00:03:00 The Paradox of Resilience The Paradox of Resilience 00:01:00

Manage and Lead People by an example All of us want to be a leader, the captain or the head of any group whether it is in a company department or a group working on a project. But do you have the necessary skills to be a successful leader? Well you can, with the help of this course. Professional Diploma in Leadership and People Management highlights the quality required from a leader and people manager. Effective leadership and the ability to manage people are fundamental in the success of any 'team' venture be that in business or in any other group activity. Whether it's in business or as part of a leisure activity any group will ultimately be working towards a common 'goal' and it's important that there is somebody who can command the respect of the group and who can pull all of the various elements together in order to reach that goal. An effective leader will have exceptional interpersonal skills and will know how to get the best out of people. So get started with this useful course and grow your leadership and social skills. Be the best at your job and lead your team to success. Course Highlights Professional Diploma in Leadership and People Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Leadership and People Management into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Leadership and People Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Leadership and People Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Leadership and People Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leadership Basics The Leadership Gene of HR Management FREE 01:00:00 Becoming a Great Leader FREE 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Diploma in Leadership and People Management - Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Leadership and People Management 00:20:00 Final Exam Final Exam- Professional Diploma in Leadership and People Management 00:20:00

Description: This Microsoft Office 2016 PowerPoint Beginners - Complete Video Course covers the basic functions and features of PowerPoint 2016. This series begins with an introduction in developing a PowerPoint presentation. Here, you will learn about advanced text editing, utilizing graphical elements, manipulate an existing PowerPoint presentation, create a new presentation based on a template and design a blank presentation selecting various slide layouts. Learn to print a presentation using special print options, modify a presentation using different outline views, edit and delete text in the title and bulleted placeholders etc. If you want to know more in details, join this course. You will get all the basic knowledge from this course. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 PowerPoint Beginner - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 PowerPoint Beginner - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Navigate the PowerPoint Environment FREE 00:28:00 View and Navigate a Presentation 00:15:00 Create and Save a PowerPoint Presentation 00:13:00 Use PowerPoint Help 00:10:00 Module 02 Select a Presentation Type 00:08:00 Edit Text 00:13:00 Build a Presentation 00:27:00 Module 03 Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Module 04 Insert Images 00:10:00 Insert Shapes 00:15:00 Module 05 Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Module 06 Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Module 07 Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Module 08 Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Print Your Presentation 00:05:00 Deliver Your Presentation 00:08:00 Mock Exam Mock Exam- Microsoft Office 2016 PowerPoint Beginner - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 PowerPoint Beginner - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Get the tactical know how of the modern business world Simply starting a business and maintaining it over the course of time isn't enough anymore. Strategies needs to be involved to make your business successful. This course will show exactly how that is done. Business Management Strategy can be defined as the strategies undertaken to attain the most efficient business management for a corporation, medium-sized or small scale business. Business management strategy can be illustrated as a process of specifying a company's objectives, developing policies and plans to achieve these objectives and the allocation of resources in the direction of implementing the policies and attaining these objectives. Most importantly, business management strategy is a dynamic process which encompasses all the industries and businesses in which the company is involved in a framework akin to that of game theory. So if you want to strategize your approach towards your business then this course will be useful to you. Complete all the units and you will have capable knowledge of becoming a good business strategist. Course Highlights Extended Diploma in Strategic Business Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Strategic Business Management into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Strategic Business Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Strategic Business Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Strategic Business Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Planning and Analysis Business Planning Basics FREE 01:00:00 Market Evaluation FREE 01:00:00 Analyse Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Business Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Business Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Mock Exam Mock Exam- Extended Diploma in Strategic Business Management 00:30:00 Final Exam Final Exam- Extended Diploma in Strategic Business Management 00:30:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Negotiation Skills Training Course right for you? Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this negotiation skills training course will set you up with a solid foundation to become a confident negotiator and develop more advanced skills. This comprehensive negotiation skills training course is the perfect way to kickstart your career in the field of negotiation. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently and at your own pace and convenience. Negotiation Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Negotiation Skills - Introduction Negotiation Skills - Introduction What is Negotiation What is Negotiation Basic Principles of Negotiation Basic Principles of Negotiation Benefits of Negotiation Benefits of Negotiation Types of Negotiation Strategies Types of Negotiation Strategies Stages of Negotiation Process Stages of Negotiation Process Win-Win Negotiation Win-Win Negotiation Various Styles of Negotiation Various Styles of Negotiation What is BATNA What is BATNA Developing Negotiation Skills Developing Negotiation Skills Types of Third Party Types of Third Party PROBE Technique for Negotiating PROBE Technique for Negotiating Negotiations in Organizations Negotiations in Organizations Issues in Negotiation Issues in Negotiation Characteristics of a Negotiator Characteristics of a Negotiator Tips for Effective Negotiation Tips for Effective Negotiation Who should take this course? This comprehensive negotiation skills training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of negotiation. Entry Requirements There are no academic entry requirements for this negotiation skills training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org