2491 Character courses delivered Online

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Project Management for Non-Project Managers: Virtual In-House Training Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success. This awareness course uses A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role. What You Will Learn At the end of this program, you will be able to: Identify the benefits of project management Use standard project management terminology Describe characteristics of successful projects, project managers, and high-performing teams Explain various project stakeholder roles, their responsibilities, and the fundamental project management processes Recognize how agile / adaptive practices are useful for certain project life cycles Create a personal action plan for how to support real-world projects within a non-PM role Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Project management overview Strategic value of project management Defining project success Project life-cycle models and governance Project roles and responsibilities Project Initiating and Planning Initiating the project Defining project requirements and scope Developing the project schedule and budget Project Risk Management, Executing, Monitoring, and Closing Understanding, evaluating, and adjusting for risk Honoring the baseline and executing the project Monitoring and controlling the project Closing the project Project Interpersonal Processes Project communication Project team development Conflict management

Estimating for Business Analysts: Virtual In-House Training A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project. What you will Learn You'll learn how to: Translate business needs and requirements into estimates Estimate durations using a variety of techniques Negotiate differences in estimates Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The importance of estimating to a business analyst The good and bad of estimating The project context The meaning of good estimating Focuses of estimating Characteristics of a good estimate Estimating the Time Requirements Applicable BABOK® Knowledge Areas Business Analysis Planning and Monitoring Elicitation and Collaboration Estimating the elicitation Information Gathering Plan Relative times for elicitation activities Planning and estimating the business analysis approach and activities Planning the business analysis activities Impact of process Estimating the Product Estimating the value of the product Business analyst's role Defining and determining value Function and use case points Agile estimating Planning Poker Other agile estimating techniques Negotiating estimates Negotiation techniques Negotiation approaches Summary What did we learn, and how can we implement this in our work environment?

Writing Clear Business Communication: Virtual In-House Training This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication

Embark on a transformative Python web development journey with this course and dive deep into creating a dynamic book rental system from scratch. Master Django's import-export capabilities, design elegant UI with Tailwind CSS, implement advanced features, and more. Elevate your skills and build real-world applications effortlessly!

Fascinated by the world around you and find yourself wondering about its intricate workings? A-level Physics is your gateway to deciphering these enigmas, ranging from massive galactic phenomena to minuscule atomic particles! This comprehensive A-Level Physics course delves into everything from Newton's gravitational law to electromagnetic wave frequencies and planetary orbits, equipping you with a robust understanding of physics, priming you for advanced studies. Our A-Level Physics course unveils how physical science shapes our society and operates within the world. This programme imparts a myriad of skills including data interpretation, investigative techniques, and evaluation, all of which are transferable to any future career. It is an extension of the concepts and skills developed in GCSE Physics and is also suitable for those with a GCSE Additional Science course or equivalent. This home-study course is aligned with the new AQA A-Level Physics syllabus, specially crafted for online study at your own pace. Enjoy unlimited tutor support, a clear induction, and well-structured assignments that aid in cultivating the necessary skills and knowledge for your examination. You also get guaranteed access to one of our exam centres for your final A-Level examinations if you are in the UK. Benefits of this course include: A brand-new course aligned with the latest specification and enriched with dynamic and engaging content The option for a fast track (for exams in 2022) Access to a network of partnership exam centres (guaranteed exam venue) Unlimited tutor support – personalised study plan and constant assistance Exam pass guarantee (We support you until you pass) As the foundational science, physics spans studies from cosmic objects to infinitesimal atomic particles.  About the awarding body Awarding body: AQA Our course code: X906 Qualification code: 7408 Official Qualification Title: A-Level Physics AQA qualifications are internationally recognised, taught in 30 countries, highly valued by employers and universities, and enable students to progress to the next phase of their lives. AQA qualifications cater to a range of abilities and include GCSEs, IGCSEs and A-levels. ⏱ Study Hours Allocate between 250 and 300 hours for study | plus additional time for completing assignments.  👩‍🏫 Study Method Our course is delivered via our immersive online learning platform. You also have the option to print learning materials. The resources encompass a range of media including videos, quizzes, and interactive activities.  📆 Course Duration The course spans up to 24 months from the date of enrolment. You will receive your login details for our MyOxbridge portal where learning materials will be accessible. 📋 Assessment Enrolments for examinations from Summer 2022 are now open. Official exams Completion of three standard A-Level written exams is required. Paper 1: 2 hours, 34% of A-Level, 85 marks. Paper 2: 2 hours, 34% of A-Level, 85 marks. Paper 3: 2 hours, 32% of A-Level, 80 marks. The exams will comprise multiple choice, short answer questions, data analysis and extended response questions. We provide a guaranteed exam space in one of our countrywide exam centres. We also offer an exam pass guarantee. If you don’t pass the first time, we’ll support you free to your next exams. Assignments You’ll need to complete various assignments during your course. Although these do not contribute to your final grade, they provide an opportunity for tutor feedback and to monitor your progress. They may be used to produce predicted grades if required. Practical endorsements Certain students, such as those pursuing medicine at university, may need to complete a practical endorsement as part of their qualification. If this is required for your chosen area of study, it can be arranged through our examination partners, Tutors & Exams. 👩‍🎓 Course Outcomes Upon successful completion of this home study course, you will receive an A-Level in Physics, issued by AQA. This certificate is identical to those issued to students at any other educational institution. Our chosen syllabus (7408) is best suited to online learning and we believe it offers the best chance of success. ℹ️ Additional Information Official Qualification Title - A-Level Physics Difficulty - Level 3 Entry requirements - A strong recommendation to have studied Physics to GCSE or equivalent level before starting this course. UCAS Points - 56 Course Content: This comprehensive course covers: Particles and Radiation: Get to grips with the fundamental properties of matter. Waves: Understand wave phenomena and their characteristics, properties, and applications. Force, Energy, and Momentum: Cover scalars, vectors, straight lines, motion, displacement, velocity, acceleration, Newton's laws, momentum, and work, energy, and power. Electricity: Develop practical skills related to circuits and electrical applications. Further Mechanics and Thermal Physics: Dive into advanced mechanics, thermal properties of materials, ideal gases, and the molecular kinetic theory. Fields and their Consequences: Understand gravitation, electrostatics, and magnetic field theory. Nuclear Physics: Learn about nuclear power, unstable nuclei, and the connection between energy and mass. Medical Physics: Balance between risk and benefits in the uses of radiation in medicine. Exam Preparation: Get ready to ace your final exams.

Innovation Project Management: On-Demand Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. Innovation is needed and someone must manage these innovation projects. Over the past two decades, there has been a great deal of literature published on innovation and innovation management. Converting a creative idea into reality requires projects and some form of project management. Unfortunately, innovation projects, which are viewed as strategic projects, may not be able to be managed using the traditional project management philosophy we teach in our project management courses. There are different skill sets needed, different tools, and different life-cycle phases. Innovation varies from industry to industry and even companies within the same industry cannot come to an agreement on how innovation project management should work. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. What you Will Learn Explain the links needed to bridge innovation, project management, and business strategy Describe the different types of innovation and the form of project management each require Identify the differences between traditional and innovation project management, especially regarding governance, human resources management challenges, components of an innovative culture and competencies needed by innovation project managers Establish business value and the importance of new metrics for measuring and reporting business value Relate innovation to business models and the skills needed to contribute in the business model development Recognize the roadblocks affecting innovation project management and their cause to determine what actions can be taken Determine the success and failure criteria of an innovation project Foundation Concepts Understanding innovation Role of innovation in a company Differences between traditional (operational) and strategic projects Innovation management Differences between innovation and R&D Differing views of innovation Why innovation often struggles Linking Innovation Project Management to Business Strategy The business side of innovation project management The need for innovation targeting Getting close to the customers and their needs The need for line-of-sight to the strategic objectives The innovation enterprise environmental factors Tools for linking Internal Versus External (Co-creation) Innovation Open versus closed innovation Open innovation versus crowdsourcing Benefits of internal innovation Benefits of co-creation (external) innovation Selecting co-creation partners The focus of co-creation The issues with intellectual property Understanding co-creation values Understanding the importance of value-in-use Classification of Innovations and Innovation Projects Types of projects Types of innovations Competency-enhancing versus competency-destroying innovations Types of innovation novelty Public Sector of Innovation Comparing public and private sector project management Types of public service innovations Reasons for some public sector innovation failures An Introduction to Innovation Project Management Why traditional project management may not work The need for a knowledge management system Differences between traditional and innovation project management Issues with the 'one-size-fits-all' methodology Using end-to-end innovation project management Technology readiness levels (TRLs) Integrating Kanban principles into innovation project management Innovation and the Human Resources Management Challenge Obtaining resources Need for a talent pipeline Need for effective resource management practices Prioritizing resource utilization Using organizational slack Corporate Innovation Governance Types of innovation governance Business Impact Analysis (BIA) Innovation Project Portfolio Management Office (IPPMO) Using nondisclosure agreements, secrecy agreements, confidentiality agreements, and patents Adverse effects of governance decisions Innovation Cultures Characteristics of a culture for innovation Types of cultures Selecting the right people Linking innovation to rewards Impact of the organizational reward system Innovation Competencies Types of innovation leadership The need for active listening Design thinking Dealing with ambiguity, uncertainty, risks, crises, and human factors Value-Based Innovation Project Management Metrics Importance of innovation project management metrics Understanding value-driven project management Differences between benefits and value - and when to measure Traditional versus the investment life cycle Benefits harvesting Benefits and value sustainment Resistance to change Tangible and intangible innovation project management metrics Business Model Innovation Business model characteristics Impact of disruptive innovation Innovation Roadblocks Roadblocks and challenges facing project managers Ways to overcome the roadblocks Defining Innovation Success and Failure Categories for innovation success and failure Need for suitability and exit criteria Reasons for innovation project failure Predictions on the Future of Innovation Project Management The Six Pillars of changing times Some uses for the new value and benefits metrics

You will not only learn a few lines of code in this course but will also understand the principles of programming. Learn the fundamentals of JavaScript with the latest JavaScript versions (ES6/ES7/ES8/ES9/ES10/ESNext) and you will be well on your way to being a Grandmaster programmer in any language.

Lean Six Sigma Yellow Belt Certification Program: On-Demand This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?

Lean Six Sigma Yellow Belt Certification Program - Build a Knowledge Base of the Facets of Lean Six Sigma: On-Demand This course is designed to teach you the fundamental concepts of Lean Six Sigma and enable you to achieve IIL's Lean Six Sigma Yellow Belt Certification. The Lean Six Sigma methodology is focused on improving business performance, reducing costs, and increasing efficiency and productivity. In this course, you'll get an introduction to what Lean Six Sigma is about, including its vision, key metrics, and the DMAIC process (Define, Measure, Analyze, Improve, Control) which is the foundation of Lean Six Sigma and the de facto tool for process improvement. Improved processes result in higher quality, lower costs, and increased customer satisfaction! Benefits of Lean Six Sigma Gives leadership a standard, data-driven approach to improving results Gives project managers a set of understandable steps and tools to improve project effectiveness Generates higher net income by lowering operating costs Improves product and service quality through defect prevention and reduction Improves customer satisfaction and retention by identifying and meeting customer requirements Improves employee satisfaction by reducing rework What You Will Learn You will learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO and Yield) Select successful, high-impact projects that match to strategic objectives Document, measure and improve key processes using the DMAIC (Define, Measure, Analyze, Improve and Control) Methodology Utilize data-based thinking to make key business decisions Day One or eLearning Session One and Two: Introduction to the Fundamentals and Vision of Lean Six Sigma. Topics include: Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Day Two or eLearning Session Two, Three, and Four: Metrics of Lean Six Sigma and the DMAIC Model. This part of the course will focus on the systematic and proven use of the Define, Measure, Analyze, Improve, and Control (DMAIC) Methodology to dramatically reduce current process defects. Participants will practice using the common tools and techniques behind each phase through interactive exercises. Topics include: How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?