Description

Lean Six Sigma Yellow Belt Certification Program - Build a Knowledge Base of the Facets of Lean Six Sigma: On-Demand

This course is designed to teach you the fundamental concepts of Lean Six Sigma and enable you to achieve IIL's Lean Six Sigma Yellow Belt Certification.

The Lean Six Sigma methodology is focused on improving business performance, reducing costs, and increasing efficiency and productivity. In this course, you'll get an introduction to what Lean Six Sigma is about, including its vision, key metrics, and the DMAIC process (Define, Measure, Analyze, Improve, Control) which is the foundation of Lean Six Sigma and the de facto tool for process improvement.

Improved processes result in higher quality, lower costs, and increased customer satisfaction!

Benefits of Lean Six Sigma

Gives leadership a standard, data-driven approach to improving results

Gives project managers a set of understandable steps and tools to improve project effectiveness

Generates higher net income by lowering operating costs

Improves product and service quality through defect prevention and reduction

Improves customer satisfaction and retention by identifying and meeting customer requirements

Improves employee satisfaction by reducing rework

What You Will Learn

You will learn how to:

Establish the structure that supports and sustains Lean Six Sigma Quality

Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO and Yield)

Select successful, high-impact projects that match to strategic objectives

Document, measure and improve key processes using the DMAIC (Define,

Measure, Analyze, Improve and Control) Methodology

Utilize data-based thinking to make key business decisions

Day One or eLearning Session One and Two: Introduction to the Fundamentals and Vision of Lean Six Sigma. Topics include:

Lean Six Sigma's focus on the customer, on quality, and on results

The costs of poor quality

Critical factors to consider when deploying Lean Six Sigma

Lean Six Sigma as a process improvement methodology

Lean Six Sigma metrics

Why do it - ROI and payback for Lean Six Sigma

Business Process Management

Critical Lean Six Sigma roles and responsibilities

Main aspects of managing the organizational change

Project selection

Day Two or eLearning Session Two, Three, and Four: Metrics of Lean Six Sigma and the DMAIC Model.

This part of the course will focus on the systematic and proven use of the Define, Measure, Analyze, Improve, and Control (DMAIC) Methodology to dramatically reduce current process defects. Participants will practice using the common tools and techniques behind each phase through interactive exercises. Topics include:

How to strategically align business metrics and projects within an organization

How to identify and measure quality characteristics which are critical to customers

What does the customer (internal or external) really want from our products and services?

Establishing appropriate teams and setting those teams up to be successful

What defines a good measurement system?

How are we doing (learning the secret to measuring the right things, right)?

How to improve output measures by understanding and measuring the process

Where are there defects (how to properly select and scope high-impact projects)?

Where is the process broken (the Lean Six Sigma version of root cause analysis)?

How to determine the process efficiency, or value add, of a process

The appropriate use of quality tools

Understanding the concept of variation and how to reduce knee-jerk reactions

How to achieve breakthrough results for any key measure

How can we ensure the identified improvements will be sustainable (the basics of process control)?

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Lean Six Sigma Yellow Belt Certification Program - Build a Knowledge Base of the Facets of Lean Six Sigma: On-Demand

By IIL Europe Ltd

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