Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This SEN, EYFS, Phonics & Childcare bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this SEN, EYFS, Phonics & Childcare bundle will help you stay ahead of the pack. Throughout the SEN, EYFS, Phonics & Childcare programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this SEN, EYFS, Phonics & Childcare course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: SEN Teaching Diploma Course 02: EYFS Teaching - Level 3 Course 03: Lesson Planning for Teaching Course 04: SENCO (Special Educational Needs Coordination) Training Online Course 05: Childcare Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: School Administrator Training Course 08: Speech Therapy Level 3 Course 09: Child Protection Level 3 Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Play Therapy As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the SEN, EYFS, Phonics & Childcare to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this SEN, EYFS, Phonics & Childcare: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: SEN Teaching Diploma Module 1: Special Education Needs (SEN): An Overview Defining SEN SEN and Disability Special Education Provision Areas of SEN Summary/ Keynotes of the Module Module 2: SEN Support What is SEN Support? Whole School Assessment and Tracking Identifying the Need The assess, Plan, Do, Review Cycle Summary/ Keynotes of the Module Module 3: High-Quality Teaching for Pupils with SEN What is High-Quality Teaching (HQT) for Pupils with SEN? HQT for Pupils with SEN Developing Relationships and Knowing Pupils Well Summary/ Keynotes of the Module Module 4: SEN Teaching Methodologies Inclusive Learning Environment Quality Feedback Focused Planning Engagement and Challenge Effective Questioning and Modelling Scaffolding Learning Developing Independence Summary / Keynotes of the Module Module 5: Communication and Interaction Speech, Language and Communication Needs (SLCN) Classroom Strategies Autism Spectrum Disorder (ASD) Summary / Keynotes of the Module Assessment Module 6: Cognition and Learning Moderate Learning Difficulties (MLD) Classroom Strategies Specific Learning Difficulties (SpLD) Module 7: Social, Emotional and Mental Health Difficulties Mental Health Whole School Strategies Classroom Strategies Attention Deficit Hyperactivity Disorder (ADHD) Module 8: Sensory or Physical Needs Visual Impairment (VI) Hearing Impairment (HI) Physical Disability (PD) Summary / Keynotes of the Module Module 9: Working in Partnership Partnership with Parents The Role of the SENCO Working with Other SEN Professionals Summary / Keynotes of the Module Course 02: EYFS Teaching - Level 3 Module 01: Introduction Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Course 03: Lesson Planning for Teaching Module 01: An Introduction to Planning and Teaching Module 02: Planning and Preparation in Teaching Module 03: Curriculum Module 04: Structure and Format Module 05: Methodology Module 06: Objectives and Learning Aims Module 07: Assessment and Evaluation Course 04: SENCO (Special Educational Needs Coordination) Training Online Module 01: Introduction to SEN Co-ordination Module 02: The SENCO Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role Course 05: Childcare Level 3 Module 1: Understanding Child Development Module 2: Caring for Children Module 3: Healthy Food, Healthy living Module 4: Keeping Children Healthy & Safe Module 5: Child Protection Module 6: Play, Imagination and Creativity Module 7: Early Years Provision Module 8: Children with Special Needs Course 06: Phonics Teaching Diploma Level 3 Module 01: Introduction Module 02: Role of Early Phonics Teaching Module 03: Career as Phonics Teacher Module 04: Teaching Phonics Module 05: Jolly Phonics Module 06: Involving Parents and Carers Module 07: Speaking and Phonological Awareness Module 08: Systematic Assessment and Record Keeping Module 09: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Course 07: School Administrator Training Module 01: Introduction to School Administration Module 02: Types of Schools In The UK Module 03: Workplace Development Module 04: Creating and Maintaining a School Culture Module 05: Educational Administration and Management Module 06: Safeguarding Students Module 07: Child Development Module 08: Serious Behavioural Issues and Problems of Students Module 09: Managing School Premises Module 10: Safety and Maintenance As an Administrator Module 11: Self-Management and Dealing with Stress Course 08: Speech Therapy Level 3 Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Course 09: Child Protection Level 3 Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Course 10: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 11: Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends in Play Therapy CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in thisbundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our SEN, EYFS, Phonics & Childcare is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
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------------------------NEW YEAR SALE ENDS TODAY------------------------ Give a compliment to your career and take it to the next level. This Fraud Management & Anti Money Laundering Awareness Complete Diploma bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Fraud Management & Anti Money Laundering Awareness Complete Diploma bundle will help you stay ahead of the pack. Throughout the Fraud Management & Anti Money Laundering Awareness Complete Diploma programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Fraud Management & Anti Money Laundering Awareness Complete Diploma course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Fraud Management & Anti Money Laundering Awareness Complete Diploma Bundle Consists of the following Premium courses: Course 01:Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 02:Financial Investigator Course 03:Financial Analysis Course 04:Team Management Course 05:Internal Audit Training Diploma Course 06:Training of Compliance Officer Level 3 Course 07:Level 3 Tax Accounting Course 08:GDPR Data Protection Level 5 Course 09:English Law and Legal System Level 3 Course 10:Workplace Confidentiality Course 11:Human Rights Enrol now in Fraud Management & Anti Money Laundering Awareness Complete Diploma to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Fraud Management & Anti Money Laundering Awareness Complete Diploma expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum Course 01: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Course 03: Financial Analysis Section-1. Introduction Section-2. Profitability Section-3. Return Ratio Section-4. Liqudity Ratio Section-5.Operational Analysis Section-6. Detecting Manipulation And Much More... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Fraud Management & Anti Money Laundering Awareness Complete Diploma bundle. Requirements This Fraud Management & Anti Money Laundering Awareness Complete Diploma course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Fraud Management & Anti Money Laundering Awareness Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
This module provides an introduction to the basics of medical device regulation, especially the requirements that manufacturers must meet in order to market devices in Europe and the USA.
Overview Did you know that the global HR industry is currently worth around £17,48 billion? Get a chance to shine in this highly prospective and competitive field through our HR Management bundle. Our precisely crafted courses will help you establish yourself in this field! HR is more than just a division of a company. It is essential to any business and worker's success and is the lifeblood of an organisation. The Human Resources principles covered in this CPD-accredited course will adequately equip you to begin a career in the related industry. For organisations of all sizes, managing daily HR tasks is a difficult undertaking that needs the assistance of an HR consultant. Moreover, this course will give you the essential knowledge you need to create individualised training plans and effectively handle human resources-related demands. Following your successful completion, you will have highly developed abilities that will enable you to design and manage the recruiting and selection process, organise and carry out training, implement performance improvement training, and more. Along with this HR Management Complete Bundle, you will get an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this Bundle? Course 1: Level 3 Diploma Course 2: HR And Recruitment Consultant Training Course 3: Employment Law Course 4: Office Administration Certificate Course 5: Contract Manager Diploma Course 6: Payroll Management Course Course 7: GDPR Course 8: Workplace Confidentiality Course 9: Leadership & Management Diploma Course 10: Performance Management Course 11: Effective Communication Skills Learning Outcomes The students undertaking this course will get the opportunity to - Get Introduced to Human Resources (HR) Understand the employee recruitment and selection procedure Learn the skills of an effective administrator Understand the employee training and development process Learn about performance appraisal management and employee relations Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Description Begin your HR journey with Apex Learning right away! The management of human resources is essential to the success of any company and employee. In addition to ensuring regulatory compliance, HR is in charge of keeping staff members interested and inspired to perform well. This course will provide you with the overview required to achieve your objective, whether you are entirely new to human resources, are interested in learning more about the field, or need to create a more effective HR department. Additionally, students will study about the evolving function of HR, including a historical review, important procedures and duties, and contemporary trends influencing the development of HR practices. With the help of this HR Management Bundle, you will get the core knowledge necessary to create customised training plans and effectively handle human resources-related demands.When you need them, knowledgeable teachers and mentors will be available to you and will answer any of your questions via email and chat rooms. Course Curriculum of Bundle Module 01: Introduction to Human Resource In this module we will cover the following topics: Human resource management Models of HRM The Role of the HR Department Aims of HRM HRM and personnel management Impacts HR have on Organisational Performance Module 02: Employee Recruitment and Selection Procedure In this module we will cover the following topics: Attracting candidates Advertising E-recruitment Graphology Final stages Module 03: Employee Training and Development Process In this module we will cover the following topics: The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Module 04: Performance Appraisal Management In this module we will cover the following topics: The benefit of performance management Characteristics of performance management Performance management cycle Managing performance throughout the year Reviewing performance Rating performance Dealing with under-performers Module 05: Employee Relations In this module we will cover the following topics: Strategic Employee Relations Practice of Industrial Relations Employee Voice Employee Communications Module 06: Motivation and Counselling In this module we will cover the following topics: The process of motivation Types of motivation Motivation theory Motivation strategies Module 07: Ensuring Health and safety at the Workplace In this module we will cover the following topics: Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and safety Health and safety policies Conducting risk assessments Accident prevention Measuring health and safety performance Health and safety training Module 08: Employee Termination In this module we will cover the following topics: Redundancy Dismissal Relieving Letter Retirement Module 09: Employer Record and Statistics In this module we will cover the following topics: Introduction The necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Module 10: Essential UK Employment Law In this module we will cover the following topics: Introduction Wages Dismissal Equality Working Parents' Rights Data Protection (GDPR) Course 2: HR And Recruitment Consultant Training Introduction to Recruitment: Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes And many more... Course 3: Employment Law Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 4: Office Administration Certificate Introduction to Office Administration Skills of an Effective Administrator Business Writing Skills Communication Skills Managing Meetings and Giving Feedback Organisational Skills Telephone Etiquette Negotiation Techniques Conflict Management Stress Management Time Management Course 5: Contract Manager Diploma Introduction to Contract Management Classification of Contracts Contract Lifecycle - Understanding The Stages Principles of English Contract Law Contract Management Plan & Efficiency Contract Manager's Roles, Responsibilities & Career Opportunities And many more... Course 6: Payroll Management Course Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 7: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 11: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Preventing Workplace Violence and Harassment Section 1: Workplace Management: Violence What Is Workplace Harassment? Identifying the Bully How to Handle Workplace Violence Risk Assessment Being the Victim Checklist for Employers Interview Process Investigation Process Developing a Workplace Harassment Policy Section 2: Workplace Management: Harassment The Background Developing an Anti-Harassment Policy Policies in the Workplace Proper Procedures in the Workplace False Allegations Other Options Sexual Harassment Mediation Conflict Resolution The Aftermath Course 10: Performance Management Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 11: Effective Communication Skills Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphics Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is designed for people who are - Looking to pursue a career in Human Resourse (HR). Willing to upgrade their skills. Trying to build an efficient workforce in HR. Working on boosting office productivity. Willing to ensure an employee friendly workplace. Requirements Our HR Management(HR) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path HR has a huge job field. This course bundle will help the learners to pursue jobs that have huge demand in the job market, such as- Human resources officer Equalities officer Human Resources Assistant. HR Specialist Administrative Officer
Looking to earn millions and always be in the spotlight? Then becoming a Football Agent is the perfect option for you! Being a football agent might be an exciting career option if you are interested in the sports world. You represent football players and handle chances to assist them in advancing their careers in this profession. Learning about this Football Agent career, including its usual tasks and qualifications, will help you decide whether it is a good fit for you and your professional objectives. In this Football Agent course, we will explain how to become a football agent and the requirements required for this position. Along with this Football Agent bundle, you will get 11 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Football Agent Bundle Consists of the following Premium courses: Course 01: Football Agent Course 02: English Law and Legal System Level 3 Course 03: Law and Contracts - Level 2 Course 04: Level 3- Public Relations Course Course 05: Stakeholder Management Course 06: Facilities Management Level 3 Course 07: Business Management Advanced Diploma Course 08: Investment Course 09: Basic Business Finance Course 10: Level 3 Tax Accounting Course 11: Effective Communication Skills Diploma Key features of this Football Agent course: This Football Agent bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Football Agent is entirely online 24/7 Learner support This Football Agent training has covered all the latest topics to keep you better prepared for your Football Agent career. Many people wish to be football agents but lack the resources to do it professionally. Consider how you would react if I told you that you could study the Football Agent fundamentals of this job in a professional manner. Imagine yourself taking a significant step towards becoming an agent! Doesn't it sound good? It is, after all, possible now. So, enrol in our Football Agent course and reap the benefits of it further in your career. Course Curriculum of Football Agent Bundle: Course 01: Football Agent Module 01: Introduction to Football Agent Module 02: Duties and Functions of Sports Agent Module 03: Characteristics, Types and Socio-Economic Aspects of Sports Agents Module 04: Sports Agency Model and Regulations Module 05: Representative Bodies and Brand Building Module 06: Networking, Sponsorship and Required Skills Module 07: Becoming a Sports Agent ---------- 10 more additional courses Certificates after the completion of Football Agent training: PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Football Agent for everyone Requirements This Football Agent course has been designed to be fully compatible with tablets and smartphones. Career path The Football Agent course will teach you the fundamental skills and knowledge required to pursue a profession in the following careers: Football Agent. Football Supervisor. Community Coach. Football agents can earn up to 25% commission on any sponsorship arrangements their clients secure. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Football/Sports Agent) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
While having the right resources is important, often it's other people who can help us most. Anyone with whom you communicate knows something that you don't. We can all learn from and help each other create a continuous learning path. Learn how you can actively mentor those around you. Share knowledge, experience and insights with those around you. Are you ready and willing to mentor? We will share the characteristics of effective peer mentors and teach you eight types of peer mentoring. You will also understand what behaviors to avoid such as criticizing, giving advice and rescuing. Learning Objectives Assess your mentoring readiness, Identify the characteristics of effective peer mentors, Implement three steps for formal peer mentoring Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
While having the right resources is important, often it's other people who can help us most. Anyone with whom you communicate knows something that you don't. We can all learn from and help each other create a continuous learning path. Learn how you can actively mentor those around you. Share knowledge, experience and insights with those around you. Are you ready and willing to mentor? We will share the characteristics of effective peer mentors and teach you eight types of peer mentoring. You will also understand what behaviors to avoid such as criticizing, giving advice and rescuing. Learning Objectives Assess your mentoring readiness, Identify the characteristics of effective peer mentors, Avoid three types of mentoring behaviors, Implement three steps for formal peer mentoring Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams