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20 Educators providing Challenging Behaviour courses in London

EF Training & Consultancy Ltd

ef training & consultancy ltd

4.8(50)

London

At EF Training and Consultancy, we value each candidate as a unique individual with their own strengths and aspirations. Our mission is not only to impart knowledge and skills but also to inspire their personal and professional development journey. We believe that every learner has the potential to achieve greatness in their chosen field, and we are here to support and guide them every step of the way. Our approach is learner-centered, ensuring that each candidate receives personalized attention and support tailored to their specific needs and learning styles. We create a nurturing and inclusive learning environment, where learners feel encouraged to ask questions, share their experiences, and actively engage in the learning process. Through our training programs, we aim to instill a sense of confidence and self-belief in our candidates, empowering them to tackle challenges with resilience and determination. We encourage them to set ambitious goals and provide them with the tools and resources to achieve their objectives. At EF Training and Consultancy, we are not just trainers; we are mentors, motivators, and advocates for your growth. Our passion for excellence in healthcare drives us to deliver training that goes beyond the theoretical knowledge, focusing on practical application and skill development. We take pride in witnessing the transformation of our candidates as they embrace new knowledge and experiences, grow in their capabilities, and make a meaningful impact in their professional roles. Your success is our success, and we are committed to being a part of your journey to becoming a confident and competent healthcare professional. Join us at EF Training and Consultancy and embark on a transformative learning experience that will inspire you to reach new heights in your career. Together, let's shape a brighter future for healthcare through continuous learning and unwavering dedication to personal and professional development

Proactive NLP Ltd

proactive nlp ltd

Bowness-on-windermere

At Proactive NLP Ltd we offer perhaps the widest range of NLP based services. Whatever your context we have solutions that will deliver the outcome you're seeking. Our core offering is traditional accredited NLP training at Diploma, Practitioner & Master Practitioner levels.  This series of personal development really is the most intensive journey you can take and the most rewarding.  You will give yourself the maximum choice of the life you want to lead. All our services incorporate NLP at their core, hence, learning NLP is central to you achieving exactly what you want to achieve. For individuals struggling to identify the future they want because they are shackled with Anxiety and Stress or Depression we have a service that lets you take those shackles and chains off.  Our 'A Life Without Anxiety' site is where we assist individuals re-train their minds to shaoe the life they want to lead.  We have conducted an extensive review of lots of 'Anxiety Journals' and "Anxiety Cure' books...lets just say they re-inforce anxiety in the reader!  Our approach is totally different, we will guide you to create the life you want...free from an anxiety.  We will be publishing our own Journal and accompanying Book. For businesses and organisations we have two distinct offerings.  Firstly, our Business NLP offering takes our traditional NLP training and reframes this as a development programme focused on developing Collaborative Leadership and Collaborative Cultures.  Having worked on most of the major infrastructure projects delivered within the UK over the last 12 years we have encountered multiple scenarios where 'collaborative working' was a stated aim of the project.  However, virtually zero collaboration actually took place.  What we encounter mostly is the traditional and acrimonious 'client / contractor' game playing.  This simply derails and extends the life of projects.  This is the opposite of the stated aim of the project.  We believe if organisations can master the dynamics of collaboration they can achieve everything they want.  Our Business NLP programmes are Diploma - The Fundamentals of Collaborative Behaviour; Practitioner - Developing Collaborative Relationships and Master Practitioner - Leading & Developing Collaborative Cultures. For organisations dealing with low performance, conflict or struggling to deliver against their objectives our specialist Workshop Facilitation business is the answer.  Here we conduct a diagnostic process to uncover the patterns and dynamics getting in the way performance improving.  We then deliver specialised facilitation of workshops and meetings to create a new level of engagement within teams.  Our main assignments for this tend to be teams and groups struggling because of 'conflict' and a lack of 'accountability'.  We have successfully delivered programmes that have resolved these issues and have seen teams we have worked with go on and achieve the level of performance they had initially struggled with. Whatever it is you're looking for in terms of personal or organisational development we have the solutions that will deliver what you're seeking to achieve.  All you ahve to do is get in touch.

Courses matching "Challenging Behaviour"

Show all 15

Behaviours that Challenge

By Prima Cura Training

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Behaviours that Challenge
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Responding to Behaviours that Challenge

By Prima Cura Training

This course provides learners with the knowledge they need to respond appropriately to behaviours that may challenge, including how to communicate effectively, understand why individuals may display behaviours, and problem solve with the individual.

Responding to Behaviours that Challenge
Delivered In-PersonFlexible Dates
Price on Enquiry

Behaviours that challenge, Promoting Positive Behaviour

5.0(3)

By Magpie Training

Most behaviour is learned, this course shows you how some behaviours are dangerous or restricting, and what you can do to help the person, and yourself

Behaviours that challenge, Promoting Positive Behaviour
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Foundations of Positive Behaviour Support

By Guardian Angels Training

Gain a comprehensive understanding of positive behavior support principles, strategies, and techniques with our course. Ideal for educators, caregivers, and professionals working with individuals with developmental disabilities, mental health issues, or behavioral challenges.

Foundations of Positive Behaviour Support
Delivered In-Person in InternationallyFlexible Dates
£1,175

Working with Children and the Foundations of PBS

By Guardian Angels Training

Enhance your skills in promoting positive behavior and creating supportive environments for children with our PBS course. Evidence-based practices and collaboration emphasised.

Working with Children and the Foundations of PBS
Delivered In-Person in InternationallyFlexible Dates
£1,895

PMVA (Refresher)

4.8(50)

By EF Training & Consultancy Ltd

This 2-day course includes interactive classroom training and self-guided learning. Enhance your skills in managing challenging behaviors and aggression. Perfect for healthcare professionals who have previously completed a 3-5 day PMVA training. Book now! Social Media Description: 🔔 PMVA Refresher Course Alert! 🔔 📅 Duration: 2 Days (1 Day Classroom, 1 Day Self-Guided) 🏢 Location: London 👥 Who Should Attend: Healthcare professionals who have completed a 3-5 day PMVA training. 🎯 Key Learning Objectives: Refresh de-escalation techniques and physical intervention skills. Update on current local and national guidelines. Enhance personal safety and relational security. 📜 Certificate: Emailed upon completion. 📌 Topics Covered: Legal Framework PANEL Principle Relational Security Human Rights Approach Post-Incident Procedures And much more! 🌟 Enroll Today! Enhance your skills in managing challenging behaviors and ensure safety in your healthcare setting. Contact us via email, phone, or visit our website to book your place. #PMVA #HealthcareTraining #ViolencePrevention #Deescalation #ProfessionalDevelopment

PMVA (Refresher)
Delivered In-Person in London
£100

PMVA - RRN and BILD Act Certificate

By Guardian Angels Training

Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.

PMVA - RRN and BILD Act Certificate
Delivered In-Person in InternationallyFlexible Dates
£1,025 to £4,025

Mastering Critical Conversations

By IIL Europe Ltd

Mastering Critical Conversations We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan

Mastering Critical Conversations
Delivered In-Person in LondonFlexible Dates
£395

Dealing with challenging customers (In-House)

By The In House Training Company

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Dealing with challenging customers (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Caring for People with Psychosis and Schizophrenia (non-RQF)

By Guardian Angels Training

Gain comprehensive understanding of caring for individuals with psychosis and schizophrenia. Enhance knowledge and skills to provide effective care and support. Designed for caregivers, family members, support workers, and healthcare professionals.

Caring for People with Psychosis and Schizophrenia (non-RQF)
Delivered In-Person in InternationallyFlexible Dates
£1,175