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12 Challenging Behaviour courses in Esher

Behaviours that Challenge

By Prima Cura Training

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Behaviours that Challenge
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Responding to Behaviours that Challenge

By Prima Cura Training

This course provides learners with the knowledge they need to respond appropriately to behaviours that may challenge, including how to communicate effectively, understand why individuals may display behaviours, and problem solve with the individual.

Responding to Behaviours that Challenge
Delivered In-PersonFlexible Dates
Price on Enquiry

Behaviours that challenge, Promoting Positive Behaviour

5.0(3)

By Magpie Training

Most behaviour is learned, this course shows you how some behaviours are dangerous or restricting, and what you can do to help the person, and yourself

Behaviours that challenge, Promoting Positive Behaviour
Delivered In-Person in Consett or UK WideFlexible Dates
Ā£18

Foundations of Positive Behaviour Support

By Guardian Angels Training

Gain a comprehensive understanding of positive behavior support principles, strategies, and techniques with our course. Ideal for educators, caregivers, and professionals working with individuals with developmental disabilities, mental health issues, or behavioral challenges.

Foundations of Positive Behaviour Support
Delivered In-Person in InternationallyFlexible Dates
Ā£1,175

PMVA (Refresher)

4.8(50)

By EF Training & Consultancy Ltd

This 2-day course includes interactive classroom training and self-guided learning. Enhance your skills in managing challenging behaviors and aggression. Perfect for healthcare professionals who have previously completed a 3-5 day PMVA training. Book now! Social Media Description: šŸ”” PMVA Refresher Course Alert! šŸ”” šŸ“… Duration: 2 Days (1 Day Classroom, 1 Day Self-Guided) šŸ¢ Location: London šŸ‘„ Who Should Attend: Healthcare professionals who have completed a 3-5 day PMVA training. šŸŽÆ Key Learning Objectives: Refresh de-escalation techniques and physical intervention skills. Update on current local and national guidelines. Enhance personal safety and relational security. šŸ“œ Certificate: Emailed upon completion. šŸ“Œ Topics Covered: Legal Framework PANEL Principle Relational Security Human Rights Approach Post-Incident Procedures And much more! šŸŒŸ Enroll Today! Enhance your skills in managing challenging behaviors and ensure safety in your healthcare setting. Contact us via email, phone, or visit our website to book your place. #PMVA #HealthcareTraining #ViolencePrevention #Deescalation #ProfessionalDevelopment

PMVA (Refresher)
Delivered In-Person in London
Ā£100

Working with Children and the Foundations of PBS

By Guardian Angels Training

Enhance your skills in promoting positive behavior and creating supportive environments for children with our PBS course. Evidence-based practices and collaboration emphasised.

Working with Children and the Foundations of PBS
Delivered In-Person in InternationallyFlexible Dates
Ā£1,895

PMVA - RRN and BILD Act Certificate

By Guardian Angels Training

Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.

PMVA - RRN and BILD Act Certificate
Delivered In-Person in InternationallyFlexible Dates
Ā£1,025 to Ā£4,025

Breaking the Cycle - An Addiction Talk

By Surrey Minds Together

Combining recovering addict Martyn and Addiction professional Advanced Practitioner Jacky Power, the pair will combine lived experience and professional process in their talk on breaking the cycle.

Breaking the Cycle - An Addiction Talk
Delivered In-Person in Dorking
FREE to Ā£3

Dealing with challenging customers (In-House)

By The In House Training Company

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Dealing with challenging customers (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Caring for People with Psychosis and Schizophrenia (non-RQF)

By Guardian Angels Training

Gain comprehensive understanding of caring for individuals with psychosis and schizophrenia. Enhance knowledge and skills to provide effective care and support. Designed for caregivers, family members, support workers, and healthcare professionals.

Caring for People with Psychosis and Schizophrenia (non-RQF)
Delivered In-Person in InternationallyFlexible Dates
Ā£1,175

Educators matching "Challenging Behaviour"

Show all 5
EF Training & Consultancy Ltd

ef training & consultancy ltd

4.8(50)

London

At EF Training and Consultancy, we value each candidate as a unique individual with their own strengths and aspirations. Our mission is not only to impart knowledge and skills but also to inspire their personal and professional development journey. We believe that every learner has the potential to achieve greatness in their chosen field, and we are here to support and guide them every step of the way. Our approach is learner-centered, ensuring that each candidate receives personalized attention and support tailored to their specific needs and learning styles. We create a nurturing and inclusive learning environment, where learners feel encouraged to ask questions, share their experiences, and actively engage in the learning process. Through our training programs, we aim to instill a sense of confidence and self-belief in our candidates, empowering them to tackle challenges with resilience and determination. We encourage them to set ambitious goals and provide them with the tools and resources to achieve their objectives. At EF Training and Consultancy, we are not just trainers; we are mentors, motivators, and advocates for your growth. Our passion for excellence in healthcare drives us to deliver training that goes beyond the theoretical knowledge, focusing on practical application and skill development. We take pride in witnessing the transformation of our candidates as they embrace new knowledge and experiences, grow in their capabilities, and make a meaningful impact in their professional roles. Your success is our success, and we are committed to being a part of your journey to becoming a confident and competent healthcare professional. Join us at EF Training and Consultancy and embark on a transformative learning experience that will inspire you to reach new heights in your career. Together, let's shape a brighter future for healthcare through continuous learning and unwavering dedication to personal and professional development

Axcis Education

axcis education

4.6(77)

London

Axcis is the leading supplier of special educational needs and disabilities (SEND) staff in England and Wales. We recruit special educational needs and disabilities (SEND) staff for mainstream schools and alternative provisions across England and Wales and offer recruitment solutions for short-term, long-term and permanent vacancies. Working with the broadest range of positions, our candidates include teachers, teaching assistants, therapists and school leaders. Established in 2001, our head office is in Londonā€™s West End. We have since grown in-line with increasing demand from schools for the quality, specialist service we are able to provide. We have offices across the UK and continue to expand as more schools hear about us and express a desire to make use of our unique service. Many of our experienced team of consultants are ex-teachers or members of school support staff, so have on-the-ground knowledge of the sector. As a result, we are able to provide a recruitment package which reflects this in-depth understanding of what schools are looking for in the staff they recruit. We have always taken our responsibility to the sector seriously, and this is reflected in our professional partnerships with organisations such nasen (the National Association of Special Educational Needs). Axcis is not ā€œjust another agencyā€ and we pride ourselves on offering a unique service which is backed up by a serious commitment to the SEND sector. During our time in partnership with these organisations, we have helped to fund numerous training and support initiatives which have helped to spread awareness and good practice. This goes a long way in demonstrating our commitment to the sector and our desire to give something back. Our client relationships are of paramount importance to us and we pride ourselves on working closely to build long-term partnerships. This is reflected in the positive feedback we receive from schools about our consultants and the service they provide, as well as feedback on the candidates we place. Our compliance process is extremely rigorous. Each applicant must undergo a full series of checks which conform to DfE requirements. Files are then re-checked as part of our quality assurance process before they are cleared to begin working in one of our client schools. We also offer an enviable professional development package, which is open to all Axcis candidates or client school staff. This includes a variety of courses over the academic year, including Team Teach, Non-Verbal Communication, Safeguarding in Education Level 2, Moving and Handling, Autism Awareness and Managing Challenging Behaviour.

Training Express

training express

5.0(1)

London

About Us Training Express is a premier course provider, established by a committed team of experts working across the UK. We deliver accredited certification and training to UK businesses aiming to enhance organisational performance. Our extensive courses span a wide range of sectors and industries, with a strong emphasis on promoting high standards of food hygiene, business wellbeing, and workplace safety. Our goal is to assist businesses in making smarter decisions regarding their management of in-house safety standards and regulations by bringing in specialists to guide you every step of the way. We pride ourselves on continuously improving our course quality and catalogue, consistently introducing new opportunities for our learners to maximise their professional development. Quality is paramount to us, which is why we only collaborate with trainers and professionals we can trust. We employ only the most qualified experts to support you in your studies, ensuring a high standard of service every time. This dedication has led us to become one of the most respected training providers, renowned for helping businesses ensure workplace proficiency, professionalism, and safety. Our Vision Training Express has one clear vision: to enhance workplace standards for organisations across the UK. Our mission and values are centred on raising awareness regarding professional compliance, competency, and preparedness in matters of health and safety. This means that we endeavour to help everyone we work with take steps towards a safer and more productive working environment. The ultimate goal: to boost business performance, ensure safer working environments, and uphold a high standard of professionalism in businesses nationwide. Our Aim As a leading health and safety training course provider, we strive to improve workplace standards, awareness, quality, and compliance. We offer on-site tuition to ensure a user-friendly service that will equip you with the information needed to effectively train staff on industry best practices. Each course is accredited and approved by a professional, guaranteeing quality training material in accordance with industry standards. We also aim to maintain complete transparency, and you can learn about your rights as a trainee and how we manage and store your data in our detailed Business and Privacy Policy. Should you wish to know more about our terms of service, please feel free to contact us at any time via email or phone. Our customer service team is always on hand to address any issues or queries you may have. Why choose us At Training Express, we are confident that our professional dedication, user-friendly platform and commitment to delivering quality training sets us apart from our competitors. Our team is experts in their field and our specially curated courses are designed to make learning online as flexible and efficient as possible. Our trusted, high quality and affordable online courses are designed to train individuals to become experts in their field. * Accredited Certification * Meets UK & EU Standards * Developed by Qualified Professionals * Engaging Audio Visual Training * Instant Course Access * Study Wherever, Whenever * Instant Digital Certificate * Premium Support: Live Chat, Email, Telephone