1583 Catering courses

Overview  Get instant knowledge from this bite sized Retail Management Part -2 (Customer Centered Retailing) course. This course is very short and you can complete it within a very short time. This Retail Management Part -2 (Customer Centered Retailing) course will get in depth ideas of customer management in retail business. You will learn communication techniques, customer behaviour, customer targeting techniques and more. Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation.  Learning Outcome  Key techniques of customer communication Key strategies of sales process Learn how to deal with customers effectively Learn about consumer right act How Much Retail Manager Earn Senior - £34,000(Appx.) Mid Career - £31,000(Appx.) Starting - £28,ooo(Appx.) Requirements Our Retail Management Part-2 (Customer-Centered Retailing) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Part - 2 (Customer-Centered Retailing) Module 01: The Importance of Communicating with Customers 00:18:00 Module 02: Importance of Consumer Behaviour 00:12:00 Module 03: Taking Trends and Targeting Customers Effectively 00:11:00 Module 04: The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 05: Consumer Rights Act 00:15:00 Assignment Assignment - Retail Management Part-2 (Customer-Centered Retailing) 00:00:00

This Event Management for Beginners will be great choice for you if you are looking forward to explore existing experience in organising and managing events! Here you'll get a thorough understanding of how events work, why people and companies host events, how the industry is configured, and how to strategically plan and coordinate a typical event from A to Z. This Event Management for Beginners offers a practical guide, and you will leave with a toolkit that will help you organise future activities with confidence and flair. You will gain an understanding of how to organise an event and have a comprehensive toolkit to use in the future. As well as learning about the power of events in promoting your organisation and the chance to consider how to make each session excellent.   This course will cover the role of events in today's world, budgets and goals, workflow management, venue selection and negotiation, room layouts and seating formats, food and beverage, entertainment and speakers, design and decor, transportation and logistics, registration and check-in, hybrid meetings, apps and technology, basic lighting and audio visual, and more. What Will I Learn? speak with confidence about the event management process. plan, execute and review your own event. Requirements Students can start this course right away. To get the most out of the additional resources students will need to have software to download word, excel and pdf documents. Students don't need to have any experience at all with event management to do this course. Who is the target audience? This course is best suited for mums with little or no event management experience. Mums who have volunteered to help organised a school or sporting club event. Introduction Introduction FREE 00:05:00 Why Vision 00:02:00 Concept 00:01:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:02:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:05:00 Event Suppliers 00:01:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:02:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Event Management for Beginners 00:00:00 Course Certification

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Course Description Get instant knowledge from this bite-sized Retail Management Diploma Part - 4 course. This course is very short and you can complete it within a very short time. In this Retail Management Diploma Part - 4 course you will get fundamental ideas of retail management, the key strategy of management skills for leading your team, the consumer rights act and so on. Enrol in this course today and start your instant first step towards management skills for leading your team. Learn faster for instant implementation. Learning Outcome Familiarise with management skills for leading your team Understand consumer rights act Deepen your understanding of health & safety for retail stores Strengthen retail brand management Know how to sell in multiple channels How Much Do Retail Managers Earn? Senior - £52,000 (Apprx.) Average - £34,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Retail Management Diploma Part - 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Diploma Part - 4 Module 01: Management Skills for Leading Your Team 00:17:00 Module 02: Selling in Multiple Channels 00:21:00 Module 03: Retail Brand Management 00:16:00 Module 04: Health & Safety for Retail Stores 00:21:00 Module 05: Consumer Rights Act 00:15:00 Assignment Assignment - Retail Management Diploma Part - 4 00:00:00

Course Description Get instant knowledge from this bite-sized Retail Management Diploma Part - 3 course. This course is very short and you can complete it within a very short time. In this Retail Management Diploma Part - 3 course you will get fundamental ideas of retail management, the key strategy of developing store security procedures, retail psychology and so on. Enrol in this course today and start your instant first step towards choosing a retail location. Learn faster for instant implementation. Learning Outcome Understand retail psychology Gain in-depth knowledge of choosing a retail location Deepen your understanding of negotiating the right deal with suppliers Develop store security procedures How Much Do Retail Managers Earn? Senior - £52,000 (Apprx.) Average - £34,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Retail Management Diploma Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Diploma Part - 3 Module 01: Choosing a Retail Location 00:14:00 Module 02: Retail Psychology 00:13:00 Module 03: Negotiate the Right Deal with Suppliers 00:12:00 Module 04: Develop Store Security Procedures 00:16:00 Assignment Assignment - Retail Management Diploma Part - 3 00:00:00

Hospitality industry is one of the rapidly growing industries all over the world. Due to increasing social connectivity and globalization, modern citizens are increasing into experiencing the world like never before. If you want to be the part of this growing horizon, this certificate course is for you. This course will render the extensive knowledge and practical experience required to become a professional in this sector. Learn how to systematically manage hotels, restaurants, tourist spots and turn these into billion dollar ventures. If you want to start your own company, this course equips you with the right kind of skills too! Course Highlights CPD Level 2 in Hospitality Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed CPD Level 2 in Hospitality Management into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose CPD Level 2 in Hospitality Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? CPD Level 2 in Hospitality Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our CPD Level 2 in Hospitality Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Mock Exam Mock Exam- CPD Level 2 in Hospitality Management 00:20:00 Final Exam Final Exam- CPD Level 2 in Hospitality Management 00:20:00

Course Description Get instant knowledge from this bite-sized Retail Management Diploma Part - 1 course. This course is very short and you can complete it within a very short time. In this Retail Management Diploma Part - 1 course you will get fundamental ideas of retail management, the key retail strategy, retail buying and so on. Enrol in this course today and start your instant first step towards the introduction to retail management. Learn faster for instant implementation. Learning Outcome Familiarise with retail management Understand retail strategy Gain in-depth knowledge of the retail buying and merchandising Deepen your understanding of retail pricing Understand the supply chain management in retailing How Much Do Retail Managers Earn? Senior - £52,000 (Apprx.) Average - £34,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Retail Management Diploma Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Diploma Part - 1 Module 01: Introduction to Retail Management 00:22:00 Module 02: Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing 00:12:00 Assignment Assignment - Retail Management Diploma Part - 1 00:00:00

Barista: Barista and Coffee Brewing Course Online Have you achieved the skills of Barista and Coffee Making? This Barista: Barista and Coffee Brewing Course training will assist you in landing a career in this industry with a competitive skill set and knowledge because there is an increasing need for coffee shops across the UK. Become a Barista Master with our Barista-focused curriculum. Learn the secrets of the trade from Barista experts. Become a Barista expert in espresso extraction, milk frothing and more. Master the art of coffee making like a true Barista. Impress your customers with your Barista skills and knowledge. Join the Barista community and start your journey to becoming a Barista master. You can achieve your goals and get ready for a fulfilling job with the help of our Barista: Barista and Coffee Brewing Course. So come on over today and get ready for brilliance! Main Course: Barista and Coffee Making Course Free Courses included with Barista: Barista and Coffee Brewing Course: Along with Barista and Coffee Making Course you will get free Level 5 Professional Chef Along with Barista and Coffee Making Course you will get free Level 3 Diploma in Baking & Cake Decorating Special Offers of this Barista: Barista and Coffee Brewing Course: This Barista: Barista and Coffee Brewing Course includes a FREE PDF Certificate. Lifetime access to this Barista: Barista and Coffee Brewing Course Instant access to this Barista: Barista and Coffee Brewing Course 24/7 Support Available to this Barista: Barista and Coffee Brewing Course Barista: Barista and Coffee Brewing Course Online This barista & coffee making course has various modules to explain the fundamentals and techniques of coffee making. Also, this barista & coffee making course teaches about milk steaming and latte art. Moreover, the barista & coffee making course involves brewing methods, coffee menus and recipes. This barista & coffee making training can enhance your understanding of coffee equipment maintenance. Barista skills and coffee sensory skills will also increase through this barista & coffee making course. Who is this course for? Barista: Barista and Coffee Brewing Course Online Everyone who is new to the coffee industry or simply has an interest in this great beverage should take our Barista: Barista and Coffee Brewing Course training. Requirements Barista: Barista and Coffee Brewing Course Online To enrol in this Barista: Barista and Coffee Brewing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Barista: Barista and Coffee Brewing Course. Be energetic and self-motivated to complete our Barista: Barista and Coffee Brewing Course. Basic computer Skill is required to complete our Barista: Barista and Coffee Brewing Course. If you want to enrol in our Barista: Barista and Coffee Brewing Course, you must be at least 15 years old. Career path Barista: Barista and Coffee Brewing Course Online With this Barista: Barista and Coffee Brewing Course in barista and coffee making, you might advance your career in the related field.

Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

housekeeping: housekeeping Course Online Have you ever dreamt of launching a new company in the UK or advancing your career as a housekeeper? With our housekeeping training, you may improve your abilities in this crucial field. The key subjects of our special housekeeping course include health and safety regulations and housekeeping laws. You'll learn the principles of housekeeping. In addition to teaching how to organise and structure a housekeeping department, this course also covers staff management. Budgeting and inventory control are also included in this housekeeping training. You will also learn how to operate the laundry and maintain the carpet during this housekeeping training. Take this housekeeping: housekeeping course to learn best practices and have a thorough understanding of housekeeping! Special Offers of this housekeeping: housekeeping Course: This housekeeping: housekeeping Course includes a FREE PDF Certificate. Lifetime access to this housekeeping: housekeeping Course Instant access to this housekeeping: housekeeping Course 24/7 Support Available to this housekeeping: housekeeping Course [ Note: Free PDF certificate as soon as completing the housekeeping: housekeeping Course] housekeeping: housekeeping Course Online With a focus on housekeeping: housekeeping Course legal ideas, the health and safety requirements. You will study the fundamentals of housekeeping: housekeeping Course. This housekeeping: housekeeping Course training also teaches how to manage personnel and plan and organise a housekeeping department. Furthermore, this housekeeping: housekeeping Course training includes inventory control and budgeting. This housekeeping training will also teach you about carpet upkeep and laundry operation. Who is this course for? housekeeping: housekeeping Course Online This housekeeping: housekeeping course is open to anybody, regardless of expertise level. Requirements housekeeping: housekeeping Course Online To enroll in this housekeeping: housekeeping Course, students must fulfil the following requirements: housekeeping: Good Command over English language is mandatory to enroll in our housekeeping Course. housekeeping: Be energetic and self-motivated to complete our housekeeping Course. housekeeping: Basic computer Skill is required to complete our housekeeping Course. housekeeping: If you want to enrol in our housekeeping Course, you must be at least 15 years old. Career path housekeeping: housekeeping Course Online Your job options in this profession may become more apparent if you take this housekeeping: housekeeping course.