4378 Professional Development courses

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food Safety and Hygiene The course explores the essential concepts, involved standards and measure to ensure effective food safety and hygiene protocols.The course focus on the responsibilities of an organisation in relation to ensuring food hygiene, the structure of the commercial and catering services sector, the responsibilities of organisations and describes the benefits of good hygiene and the hazards of poor hygiene.After the successful completion of the course, you will be able to learn about the following; Understanding the responsibilities of an organisation for ensuring hygiene Understanding issues associated with food safety Understanding food safety management procedures AccreditationAll MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Food and Safety Manager Restaurant Manager Chef Food Inspector

Embark on a life-changing journey to empower others and transform lives with our comprehensive Social Worker and Bundle Courses. Designed to equip you with a robust understanding of social work theories, casework processes, and ethical conduct, our curriculum promises a dynamic learning experience that will open doors to a meaningful career in social care. With a focus on working effectively with diverse adult populations, this Social Worker programme will enable you to make a lasting impact on individuals, families, and communities who need your support and guidance. Our specially curated Social Worker bundle go beyond the essentials of social work, diving deep into mental health, addiction, safeguarding, and positive psychology. These additional courses will enrich your knowledge and skills in various specialised fields, preparing you for a well-rounded career in social care. From understanding the complexities of mental health and addiction to mastering the art of counselling, our programme is tailored to help you excel as a compassionate and effective social worker. Don't miss this opportunity to unlock your potential and contribute to a brighter future for those in need. Enrol Social Worker today and take the first step towards making a difference. This Social Worker Bundle Consists of the following Premium courses: Course 01: Social Work Studies Diploma Course 02: Work Preparation for Adult Social Care Level 5 Course 03: Youth Work Certificate Complete Diploma Course 04: Family Support Worker Diploma Course 05: Adverse Childhood Experiences and Cure Course 06: Domestic Violence and Abuse Awareness - Level 2 Course 07: Substance Misuse Awareness Online Certification Course Course 08: Adult Safeguarding Course 09: Safeguarding Children Level 3 Course 10: Addiction and Mental Health - Dual Diagnosis Course 11: Level 3 Mental Health Awareness Course Course 12: Counselling Complete Course Course 13: Positive Psychology Masterclass Course 14: First Aid Trainer Course Key features of this Social Worker: This Social Worker bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Social Worker is entirely online 24/7 Learner support The Social Worker bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Social Worker expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Social Worker from any place in your own time without travelling for classes. The Social Worker bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Social Worker expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Social Worker: Course 01: Social Worker Studies Diploma An Overview of Social Work Social Work Basics Theories of Social Work and Sociology Casework Process and Teamwork Dimensions of Social Work / Models of Intervention Practice Contexts and Application Working with Adults Principles of Conduct and Role as Social Care Worker How will I get my Social Worker Certificate? After successfully completing the Social Worker course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Who is this Social Worker course for: Aspiring social workers Current social care workers looking to enhance skills Individuals interested in mental health and addiction Professionals in family support and youth work Those seeking to work in safeguarding and domestic violence People interested in counselling and positive psychology Requirements Our Social Worker course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Social Worker Training Social Worker - £32,000 per year Mental Health Support Worker - £21,000 per year Family Support Worker - £23,000 per year Youth Worker - £24,000 per year Domestic Violence Support Worker - £22,000 per year Substance Misuse Counsellor - £26,000 per year Certificates Certificate of completion Digital certificate - Included

Each team has a unique 'team personality' made up from the individuals that form it. It is this aspect that determines how effectively the team works together, the quality of their performance and what they are capable of achieving. This course looks at how teams work together to achieve common results, referred to as team objectives. Effective teams have a common 'team spirit' which directly impacts on their results.

What you achieve at work is dependent on the contributions you make to your team. This is the sum of the skills that you willingly give to others or you add towards a common goal or result. This course looks at the key areas of contribution that you are required to make in order to achieve team objectives

Helping emergency and frontline service workers to better understand and engage with individuals who hoard or exhibit hoarding behaviour.

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Level 5 Diploma(FREE QLS Endorsed Certificate)| 12 CPD Courses+12 PDF Certificates| 150 CPD Points| CPD & CiQ Accredited

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited